fuel MERCEDES-BENZ GLS 2019 User Guide

More detailed information can be found at the
following addresses:
R http://www.daimler.com/reach (German
version)
R http://www.daimler.com/reach/en (Eng-
lish version) Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the authorized Mercedes-Benz Center or, if nec- essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes-Benz
Sandy Springs, GA 30328
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty. QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code . Data stored in the vehicle
Electronic control units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-cle's condition, component stress and mainte- 32
Data stored in the vehicleIntroduction

Instrument cluster
Function Page
0043
Speedometer with segments 230
Warning and indicator lamps:
00BB
ESP®
OFF 279
0025
ABS 277
Brakes 276
0027
(USA only) 004D
(Canada only) 0058
Low-beam headlamps 116
0060
Parking lamps 116
00E5
ESP® 279
0057
High-beam headlamps 116
Electric parking brake (red) 282
0049
(USA only) 0024
(Canada only) 0024
Electric parking brake
(yellow) 282
00BA
Distance warning 285
0044
003E003D
Turn signals 116 Function Page
0087
Multifunction display 232
0085
Tachometer 230
Warning and indicator lamps:
005E
Rear fog lamp 116
00B9
Check Engine 282
0077
Tire pressure monitor 286
0075
Restraint system 45
00E9
Seat belts 275
0083
Coolant temperature gauge 231
Warning and indicator lamps:
00AC
Coolant 283
0084
Fuel level indicator
Warning and indicator lamps:
00B6
Reserve fuel with fuel
filler flap location indicator
(right-hand side) 282
006B
Instrument cluster lighting 230
i
Information on displaying the outside tem-
perature in the multifunction display can be found under "Outside temperature display"
(Y
page 230). Instrument cluster
37At a glance

If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (Y page 48).PRE-SAFE
®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance PLUS package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space using Active Parking Assist, PRE-
SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision. PRE-SAFE
®
PLUS takes the following measures
depending on the hazardous situation detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
R if the radar sensor system detects that a rear-
end collision is imminent:
- the brake pressure is increased if the driver
applies the brakes when the vehicle is sta- tionary.
- the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed:
R if the accelerator pedal is depressed when a
gear is engaged
R if the risk of a collision passes or is no longer
detected
R if Active Distance Assist DISTRONIC indicates
an intention to intervene
If the hazardous situation passes without result- ing in an accident, the original settings are
restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are switched on
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
R the engine is switched off and the fuel supply
is cut off
R vehicles with Mercedes me connect: auto-
matic emergency call Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install Children in the vehicle
59Safety Z

SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin- ity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile phone
or another SmartKey.
R with metallic objects, e.g. coins or metal foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY- LESS-GO Start function key will not be detected.
Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button. SmartKey functions
0043
0037 Locks the vehicle
0044 0054 Opens/closes the tailgate
0087 0036 Unlocks the vehicle
X To unlock centrally: press the0036button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again
R anti-theft protection is reactivated
X To lock centrally: press the0037button.
The SmartKey centrally locks and unlocks the
following components:
R the doors
R the tailgate
R the fuel filler flap
The turn signals flash once when unlocking and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 241).
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked. SmartKey
77Opening and closing Z

KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (Y page 142). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the 0036 and0037 buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 80).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the 0037 or0036 button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock: press the0036button once.
X To unlock centrally: press the0036button
twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 78).
X To restore the factory settings: press and
hold down the 0036and0037 buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 80). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or with KEYLESS-
GO, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 75).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of the
arrow and at the same time remove mechan- ical key 0044from the SmartKey.
For further information about:
R Unlocking the driver's door (Y page 84)
R Unlocking the cargo compartment
(Y page 88)
R Locking the vehicle (Y page 84)
Inserting the mechanical key X
Push mechanical key 0044completely into the
SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey
79Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 75). X
Front door: pull door handle 0044.
If the door is locked, locking knob 0043pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle 0044.
If the door is locked, locking knob 0043pops up
and the door unlocks.
X Pull door handle 0044again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking but-
ton for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked. Doors
83Opening and closing Z

Automatic locking feature
X
To deactivate: press and hold button 0043for
about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(Y page 241). Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
proceed to lock the driver's door using the
mechanical key. X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X To unlock: turn the mechanical key counter-
clockwise to position 0047.
X To lock: turn the mechanical key clockwise as
far as it will go to position 0047.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys- tem will be triggered. Switch off the alarm
(Y page 75).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed. Cargo compartment
Important safety notes
G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open. 84
Cargo compartmentOpening and closing

G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 148).
The transmission position indicator on the
multifunction display shows 005D
(Y page 149).
i You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
Turn the SmartKey to position 0049in the igni-
tion lock (Y page 140) and release it as soon
as the engine is running.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 140).
The engine starts. Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 141).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
R the SmartKey is in the ignition lock
R park position 005Dis selected
R the accelerator pedal is not depressed
R the anti-theft alarm system is not activated
R the panic alarm is not activated
R the hazard warning lamps are switched off
R the hood is closed
R the doors are closed and locked
R the windows and sliding sunroof are closed
Also make sure that:
R the fuel tank is sufficiently filled
R the starter battery has been sufficiently
charged G
WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work. 142
DrivingDriving and parking

Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position 005C.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0043
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the 00D6
ECO symbol is shown in the multifunction dis-
play. Mercedes-AMG vehicles:
the ECO start/stop
function is only available in drive programs
Comfort andSlippery.
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in 005Bor005C, the ECO start/stop
function will switch off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp on the ECO button is green
R Mercedes-AMG vehicles: neither the
Sport Plus nor theSportdrive program is
selected
R you have not selected an off-road program
R the outside temperature and atmospheric air
pressure are within a range that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the climate control system does not detect
moisture on the windshield when the air-con-
ditioning system is switched on
R the hood is closed
R the driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted. 144
DrivingDriving and parking

If indicator lamp
0044is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. Problems with the engine
Problem
Possible causes/consequences and
0050 0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the SmartKey in the ignition lock back to position 0092.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 141). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 343).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 324). Observe the warning notes
as you do so and add coolant if necessary. 146
DrivingDriving and parking