fuel MERCEDES-BENZ GLS 2019 Owners Manual

Index
....................................................... 4Digital Operator's Manual
..................26
Introduction .......................................... .26
Operation ............................................... 26 Introduction
......................................... 27
Protecting the environment ...................27
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 35 At a glance
........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................42
Door control panel ................................. 43 Safety
................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft ........................ .75Opening and closing
...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 88
Sliding sunroof ....................................... 92 Seats, steering wheel and mirrors
....97
Correct driver's seat position ................ 97
Seats ..................................................... 97
Steering wheel ..................................... 108
Mirrors ................................................. 110 Memory function ................................. 113 Lights and windshield wipers
..........115
Exterior lighting ................................... 115
Interior lighting .................................... 119
Replacing bulbs (vehicles with LED
headlamps) .......................................... 120
Replacing bulbs (vehicles with halo-
gen headlamps) ................................... 120
Windshield wipers ................................ 122 Climate control
................................. 125
Overview of climate control systems ... 125
Operating the climate control sys-
tems .................................................... 131
Setting the air vents ............................ 136 Driving and parking
..........................139
Notes on breaking-in a new vehicle ..... 139
Driving ................................................. 139
DYNAMIC SELECT controller ............... 147
Automatic transmission ....................... 148
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 161
Driving systems ................................... 170
Towing a trailer .................................... 221
Bicycle rack ......................................... 227
Notes on towing vehicles ..................... 229 On-board computer and displays
....230
Important safety notes ........................ 230
Displays and operation ........................ 230
Menus and submenus ......................... 233
Display messages ................................ 245
Warning and indicator lamps in the
instrument cluster ............................... 274 Multimedia system
...........................287
General notes ...................................... 287
Important safety notes ........................ 287
Function restrictions ............................ 287
Operating system ................................ 288 2
Contents

Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 179
AIRMATIC package ........................ 185
Parking assist PARKTRONIC .......... 189
Driving systems
360°camera .................................. 200
Active Blind Spot Assist ................. 210
Active Curve System ...................... 186
Active Lane Keeping Assist ............ 212
Active Parking Assist ..................... 192
ADS ............................................... 185
AMG adaptive sport suspension
system ........................................... 188
ATTENTION ASSIST ........................ 204
Blind Spot Assist ............................ 207
Cruise control ................................ 171
Display message ............................ 261
Driving Assistance Plus package ... 210
HOLD functio n............................... 183
Lane Keeping Assist ...................... 208
Level control (vehicle with the Off-
Road Engineering package) ........... 180
Rear view camera .......................... 196
Traffic Sign Assist .......................... 206
Driving tips
Active Distance Assist
DISTRONIC .................................... 178
Automatic transmission ................. 150
Brakes ........................................... 163
Break-in period .............................. 139
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 169
Driving on wet roads ...................... 165
Driving over obstacles ................... 169
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 161
Hydroplaning ................................. 165
Icy road surfaces ........................... 165
Limited braking efficiency on sal-
ted roads ....................................... 164
Off-road driving .............................. 167
Off-road fording ............................. 165
Snow chains .................................. 354 The first 1000 miles (1500 km) ..... 139
Tire ruts ......................................... 169
Towing a trailer .............................. 222
Traveling uphill ............................... 169
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 264
Function/note s............................. 215
DVD video
Operating (on-board computer) ..... 236
see also Digital Operator's Man-
ual .................................................. 287
DYNAMIC SELECT controller
Automatic transmission ................. 147 E
EASY-ENTRY feature Activating/deactivating ................. 241
Function/note s............................. 109
EASY-EXIT feature
Crash-responsive ........................... 110
Function/note s............................. 109
Switching on/of f........................... 241
EBD (electronic brake force distri-
bution)
Display message ............................ 248
Function/note s................................ 72
ECO display
Function/note s............................. 162
On-board computer ....................... 234
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 144
Deactivating/activating ................. 145
General information ....................... 144
Important safety notes .................. 144
Introduction ................................... 144
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's doo r.................................... 84
Vehicle ............................................. 84
Emergency spare wheel
General notes ................................ 378 10
Index

Important safety notes .................. 378
Removing ....................................... 379
Storage location ............................ 379
Stowing .......................................... 379
Emergency Tensioning Devices
Activation .........................................56
Emergency unlocking
Tailgat e ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp .......... .282
Display message ............................ 258
ECO start/stop function ................ 144
Engine number ............................... 384
Irregular running ............................ 146
Jump-starting ................................. 343
Starting (important safety notes) ... 141
Starting problems .......................... 146
Starting the engine with the
SmartKey ....................................... 142
Starting via smartphone ................ 142
Starting with KEYLESS-GO ............. 142
Switching off .................................. 158
Tow-starting (vehicle) ..................... 349
Engine electronics
Problem (malfunction) ................... 146
Engine oil
Adding .......................................... .323
Additives ........................................ 387
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 323
Display message ............................ 260
Filling capacity ............................... 387
Notes about oil grades ................... 386
Notes on oil level/consumption .... 322
Temperature (on-board computer, Mercedes-AMG vehicles) .............. .242
Engine switch-off
see ECO start/stop function
Entering an address
see also Digital Operator's Man-
ual ................................................. .287
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 243
Characteristics ................................. 70 Deactivating/activating ................... 71
Display message ............................ 246
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 161
Exhaust pipe (cleaning instruc-
tions) ................................................. .331
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 110
Dipping (automatic) ....................... 112
Folding in when locking (on-boardcomputer) ...................................... 242
Folding in/out (automatically) ....... 111
Folding in/out (electrically) ........... 111
Out of position (troubleshooting) ... 111
Setting ........................................... 111
Storing settings (memory func-
tion) ............................................... 113
Storing the parking position .......... 112
Eyeglasses compartment ................. 297 F
Favorites Overview ........................................ 289
Filler cap
see Refueling
Flat tire
MOExtended tire s.......................... 336
Preparing the vehicle ..................... 335
TIREFIT kit ...................................... 337
see Emergency spare wheel
Floormats ........................................... 319
Fog lamps (extended range) ............. 118
Folding the rear bench seat for-
wards/back ....................................... 298
Fording
Off-road ......................................... 165
On flooded roads ........................... 165
Frequencies
Mobile phone ................................. 382
Two-way radio ................................ 382 Index
11

Fuel
Additives ........................................ 386
Consumption statistics .................. 233
Displaying the current consump-
tion ................................................ 234
Displaying the range ...................... 234
Driving tips .................................... 161
Fuel gauge ...................................... .37
Grade (gasoline) ............................ 385
Important safety notes .................. 385
Problem (malfunction) .................. .157
Refueling ........................................ 155
Tank content/reserve fuel ............. 385
Fuel filler flap
Opening ......................................... 156
Fuel level
Calling up the range (on-board
computer) ...................................... 234
Fuel tank
Capacity ........................................ 385
Problem (malfunction) ................... 157
Fuses
Allocation chart ............................ .349
Before changing ............................ .349
Dashboard fuse box ....................... 350
Fuse box in the engine compart-
ment .............................................. 350
Fuse box under rear bench sea t.... 350
Important safety notes .................. 349 G
Garage door opener Clearing the memory ..................... 319
General notes ................................ 316
Important safety notes .................. 316
Opening/closing the garage doo r..3 19
Problems when programming ....... .318
Programming (button in the rear-
view mirror) ................................... 317
Synchronizing the rolling code ....... 317
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 242
Genuine parts ...................................... 27
Glove box .......................................... .296
Google™ Local Search
see also Digital Operator's Man-
ual ................................................. .287 GTW (Gross Trailer Weight) (defini-
tion) .................................................... 371 H
Hazard warning lamps ......................117
Head restraints
Adjusting ......................................... 99
Adjusting (electrically) ................... 100
Adjusting (manually) ........................ 99
Adjusting (rear) .............................. 100
Installing/removing (rear) .............. 100
Luxury ............................................ 100
Headlamps
Fogging up ..................................... 119
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................116
High-beam headlamps
Adaptive Highbeam Assist ............. 118
Display message ............................ 257
Replacing bulbs ............................ .121
Switching on/off ........................... 116
Highway mode ................................... 118
Hill start assist .................................. 143
HOLD function
Deactivating ................................... 184
Display message ............................ 264
Function/notes ............................ .183
Home address
see also Digital Operator's Man-
ual ................................................. .287
Hood
Closing .......................................... .322
Display message ............................ 272
Important safety notes .................. 321
Opening ......................................... 321
Horn ...................................................... 36
Hydroplaning ..................................... 165 I
Ignition lock see Key positions
Immobilizer .......................................... 7512
Index

Display in the multimedia syste
m.. 197
Function/note s............................. 196
Switching on/of f........................... 197
Rear window defroster
Problem (malfunction) ................... 135
Switching on/of f........................... 134
Rear window wiper
Replacing the wiper blad e.............. 124
Switching on/of f........................... 123
Rear-view mirror
Anti-glare (manual) ........................ 110
Dipping (automatic) ....................... 112
Reflective safety jacket .................... 334
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 388
Refueling
Fuel gaug e....................................... 37
Important safety notes .................. 155
Refueling process .......................... 156
see Fuel
Remote control
Garage door opener ....................... 316
Replacing bulbs
General notes ................................ 120
High-beam headlamp s................... 121
Important safety notes .................. 120
Installing/removing the cover
(front wheel arch) .......................... 121
Low-beam headlamp s.................... 121
Overview of bulb types .................. 120
Turn signals (front) ......................... 122
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 260
Warning lamp ................................. 282
Residual heat (climate control) ........ 135
Restraint system
Display message ............................ 253
Introduction ..................................... 44
Warning lamp ................................. 282
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroo f................ 93
Roller sunblind s............................... 95 Side windows ................................... 89
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Reversing lamps (display mes-
sage) ................................................... 257
Roadside Assistance (breakdown) .... 29
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 94
Rear side window s......................... 306
Roof carrier ........................................ 303
Roof lining and carpets (cleaning
guidelines) ......................................... 333
Roof load (maximum) ........................ 389
Route (navigation)
see Route guidance (navigation)
Route guidance
see also Digital Operator's Man-
ual .................................................. 287
Route guidance (navigation) ............ 234
Route guidance active ...................... 235 S
Safety Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting ........................................ 293
Inserting/removing ........................ 293
Removing ....................................... 293
SD memory card
see also Digital Operator's Man-
ual .................................................. 287
Selecting ........................................ 236
Search & Send
see also Digital Operator's Man-
ual .................................................. 287
Seat
Correct driver's seat position ........... 97
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
Cleaning ......................................... 333 18
Index

Correct usage .................................. 47
Fastening ........................................
.48
Important safety guidelines .............46
Introduction .....................................45
Releasin g......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 275
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 106
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 114
Cleaning the cover ......................... 332
Entry position (3rd row of seats) .... 103
Exit position (3rd row of seats) ...... 104
Folding down/up (third row of
seats) ............................................. 101
Folding the 2nd row of seats
forward electrically ........................ 105
Folding the 2nd row of seats
forward manually ........................... 103
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes .................... 97
Overview .......................................... 97
Seat heating problem .................... 107
Seat ventilation problem ................ 107
Storing settings (memory func-
tion) ............................................... 113
Switching seat heating on/of f....... 106
Switching seat ventilation on/of f.. 107
Section
Sliding sunroof ................................. 92
Selector lever
Cleaning ......................................... 332
Sensors (cleaning instructions) ....... 330
Service menu (on-board com-
puter) .................................................. 239
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 387
Coolant (engine) ............................ 387
Engine oil ....................................... 386 Fuel ................................................ 385
Important safety notes .................. 384
Refrigerant (air-conditioning sys-
tem) ............................................... 388
Washer fluid ................................... 388
Setting the air distribution ............... 133
Setting the airflow ............................ 133
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 240
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 243
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 257
Side windows
Cleaning ......................................... 329
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Hinged side window s....................... 89
Important safety information ........... 88
Opening/closing .............................. 89
Overview .......................................... 88
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Reversing feature ............................. 89
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 96
Resetting ......................................... 94
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80 Index
19

Tailgate
Display message ............................ 271
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 88
Opening dimensions ...................... 389
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (from outside) ....... 85
Power closing .................................. 84
Tank
see Fuel tank
Tank content
Fuel gaug e....................................... 37
Technical data
Capacities ...................................... 384
Drawbar load (maximum) ............... 392
Information .................................... 382
Tires/wheels ................................. 377
Trailer load s................................... 392
Vehicle data ................................... 389
Telephone
Accepting a call (multifunction
steering wheel) .............................. 237
Authorizing a mobile phone (con-
necting) ......................................... 291
Authorizing a mobile phone via the device manager (connecting) ......... 292
Connecting a mobile phone
(device manager )........................... 292
Connecting a mobile phone (gen-
eral information) ............................ 291
Display message ............................ 272
Menu (on-board computer) ............ 237
Number from the phone book ........ 237
Redialing ........................................ 237
Rejecting/ending a call ................. 237
see also Digital Operator's Man-
ua l.................................................. 287
Temperature
Coolant (display in the instrument
cluster) .......................................... 231
Coolant (on-board computer,
Mercedes-AMG vehicles) ............... 242
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 242 Outside temperature ...................... 230
Setting (climate control
)................ 132
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 242
Through-loading feature ................... 298
Timing (RACETIMER) ......................... 243
Tire pressure
Calling up (on-board computer) ..... 359
Checking manually ........................ 358
Display message ............................ 268
Maximum ....................................... 358
Not reached (TIREFIT) .................... 339
Note s............................................. 357
Reached (TIREFIT) .......................... 339
Recommended ............................... 355
Tire pressure loss warning system
General notes ................................ 358
Important safety notes .................. 359
Restarting ...................................... 359
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 361
Function/note s............................. 359
General notes ................................ 359
Important safety notes .................. 360
Radio type approval for the tire
pressure monitor ........................... 362
Restarting ...................................... 362
Warning lamp ................................. 286
Warning message .......................... 361
Tire pressure table ............................ 356
TIREFIT kit
Important safety notes .................. 337
Storage location ............................ 335
Tire pressure not reached .............. 339
Tire pressure reached .................... 339
Using ............................................. 338
Tires
Aspect ratio (definition) ................. 372
Average weight of the vehicle
occupants (definition) .................... 370
Bar (definition) ............................... 370
Changing a whee l.......................... 372
Characteristics .............................. 370
Checking ........................................ 352
Curb weight (definition) ................. 371
Definition of terms ......................... 370
Direction of rotation ...................... 373 Index
21

Towing away ..................................3
46
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ..................... .77
Vehicle data ................................... 389
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 389
Vehicle data (off-road driving)
Approach/departure angle ............ 391
Maximum gradient climbing abil-
ity .................................................. 392
Maximum water depth ................... 390
Vehicle dimensions ........................... 389
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 383
Vehicle level
AIRMATIC ...................................... 187
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD .........................2 36
see also Digital Operator's Man-
ual ................................................. .287
VIN ...................................................... 383
Seat ............................................... 384
Type plate ...................................... 383 W
Warning and indicator lamps ABS ................................................ 277
Brakes .......................................... .276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 282
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 282
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ..................... .45
Reserve fuel .................................. .282
Restraint system ............................ 282
Seat belt ........................................ 275
Tire pressure monitor .................... 286 Warranty
.............................................. 28
Washer fluid
Display message ............................ 273
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 287
Wheel and tire combinations
Tires ............................................... 377
Wheel bolt tightening torque ........... 377
Wheel chock ...................................... 374
Wheels
Changing a whee l.......................... 372
Checking ........................................ 352
Cleaning ......................................... 329
Emergency spare wheel ................. 378
Important safety notes .................. 352
Information on driving .................... 352
Interchanging/changing ................ 372
Mounting a new whee l................... 376
Mounting a whee l.......................... 373
Overview ........................................ 352
Removing a whee l.......................... 375
Snow chains .................................. 354
Storing ........................................... 373
Tightening torque ........................... 377
Wheel size/tire size ....................... 377
Window curtain air bag
Display message ............................ 254
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Infrared reflective .......................... 320
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 324
Important safety notes .................. 388
Windshield wipers
Problem (malfunction) ................... 124
Rear window wipe r........................ 123
Replacing the wiper blades ............ 123
Switching on/of f........................... 122
Winter driving
Slippery road surfaces ................... 165
Winter operation
Overview ........................................ 354 24
Index

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328 Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu- ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe the following points:
R Service facilities or replacement parts may
not be readily available.
R Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Service and vehicle operation
29Introduction Z