tow bar MERCEDES-BENZ GLS SUV 2021 Owners Manual

Calling up t
Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Info 5
Owner's Manual 5
Õ The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
R Quick start: here is where you /nd the /rst
steps towa rds setting up your vehicle. R
Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
R Bookmarks :ga in access toyour personally
sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re 4
Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and col-
lapsed.
A A dditional met
dditional met hods of calling up t
hods of calling up t he Digit
he Digital Own-
al Own-
er's Manual:
er's Manual:
Dir Dir ect access:
ect access: openthere qu ired content in the
Digital Owner's Manual bypressing and holding
an entry on theta b bar in the multimedia system: Ins
Instr
trument Display
ument Display :
:call up brief information as
display messages in the inst rument clus ter 20
20
Digital Owner's Manual

#
Replace theke y batter y,if necessary
(/ page 83). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 88). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T
To activ
o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T
To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter P
P
o
ow
w er closing function
er closing function &
W
WARNING
ARNING Risk of becoming trapped when
th e doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects are
in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. Opening and closing
87
87

Obser
vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's lon-
gitudinal axis
Mercedes-Benz recommends removing all de tach-
able parts from bicycles (e.g. bask ets, ch ild seats,
re ch arge able batteries) before loading them onto
th e bicycle rack . This will impr oveth e aerody-
namic resis tance and centre of grav ity of the bicy-
cle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter-
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driving
ch aracteristics and rear view may be impaired. In
addition, aerodynamic resis tance and the load on
th e trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head
2 Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cent re
axis
Obser vethefo llowing information when loading
th e bicycle rack: Loading t Loading t
he bicy he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight of
bicycle rack and
load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mm When transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- 306
306
Driving and parking

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Pull away immediatel y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
T
To incr
o incr ease t
ease t he tyr
he tyre pr
e pressur
essur e:
e:switch on the
tyre in0ation compressor. #
T
To r
o r educe t
educe t he tyr
he tyr e pr
e pressur
essur e:
e:press pressure
re lease button 1next tomanome ter2. #
When the tyre pressure is cor rect, unscr ew
th e /lling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre in0a-
tion compressor.
The /lling hose st ays on the tyre sealant bot-
tle. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt Batt
er ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk of an accident due towo rk
car ried out incor rectly on the battery
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys-
te ms and impair the operating saf ety of your
ve hicle. Breakdown assis
tance
387
387

T
T
o
o w
w -st
-st ar
ar ting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods (not
hods (not
plug-in h
plug-in h ybr
ybrid)
id) *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist R
Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
* N
NOOTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods V
V
ehicle eq
ehicle eq uipment/to
uipment/to wing met
wing method
hod Bot
Bot
h axles on t
h axles on t hegr
he ground
ound F
F
r
ront axle r
ont axle r aised
aised R
R
ear axle r
ear axle r aised
aised
4MATIC vehicles Yes, maximum 50 km at 50 km/h No No
Ve hicles with rear wheel driv eYes, maximum 50 km at 50 km/h No Yes, if the steering wheel is /xed in
th e centre position with a steering
wheel loc k. Breakd
own assistance
393
393

T
T
o
o wing awa
wing away t
y the v
he v ehicle wit
ehicle wit h bot
h both axles on t
h axles on t he
he
gr
gr ound
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 393). #
Make sure that the battery is connected and
ch arge d.
A dischar ged battery has thefo llowing e.ects:
R theve hicle cann otbe switched on
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion i, or the multifunction display in the
inst rument clus ter does not show anything,
th eve hicle must be transpor tedaway
( / page 395). A towing vehicle with liTing
equipment is requ ired forve hicle transpor ta-
tion. *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 423). #
Do not open the driver's door or front
passenger door as the transmission may oth-
erwise shiT toposition jautomaticall y. #
Fitth eto wing eye (/ page 397). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. 394
394
Breakdown assistance

#
Deactivate tow- awa y protection
(/ page 107). #
Deactivate Active Brake Assist (/ page 258).#
ShiT the transmission toposition i
(/ page 210). #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 394). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
ShiT the automatic transmission toposition
i. %
The automatic transmission may be loc ked in
position jintheev ent of damage tothe
electrics. ToshiT toi , pr ovide the on-board
electrical system with po wer (/ page 391). #
Load theve hicle onto the transpor ter. #
ShiT the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. Breakd
own assistance
395
395

F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. Breakdown assistance
397
397

Dat
Dat
a st
a st or
or age
age
Data pr otection rights.............................. 41
Electronic control units............................ 38
Online services........................................ 41
Ve hicle..................................................... 38
Deactiv Deactiv ating t
ating the alar
he alar m (AT
m (ATA)
A)........................ .106
Dealer Dealer ship ship
see Quali/ed specialist workshop
Declar
Declar ation of conf
ation of conf or
ormity
mity
Elect romagnetic compatibilit y.................. 26
Impor ter addresses.................................. 33
Jack......................................................... 34
Speci/c absor ption rate........................... 27
TIREFIT kit................................................ 34
Wi reless vehicle component s................... 27
Decor
Decor ativ
ativ e f e foil (cleaning ins
oil (cleaning instr tructions)
uctions)........... 375
DeN
DeNOx ag Ox ag ent
ent
see AdBlue ®
Des
Destination entry tination entry
Entering a POI or addres s....................... 331
Det
Det ecting inatt
ecting inatt entiv
entiveness
eness
see ATTENTION ASSIST
Diagnos
Diagnostics connection tics connection.................................. 35 Diesel
Diesel
Low outside tempe ratures...................... 427
No tes..................................................... 427
Digit
Digit al Owner's Manual
al Owner's Manual.................................. 20
Dingh
Dingh yto
y to wing
wing
see Tow- bar system
DIRECT SELECT lev
DIRECT SELECT lev er
er
Engageing reve rsege ar.......................... 210
Engaging drive position.......................... 211
Engaging neutral................................... .210
Engaging park position automaticall y...... 210
Fu nction................................................ 209
Selecting park position........................... 210
Displa
Displa y (car
y (care)
e)............................................... 378
Displa
Displa y (MBUX multimedia syst
y (MBUX multimedia syst em)
em)
Home sc reen.........................................3 16
Operating.............................................. 317
Displa
Displa y (on-boar
y (on-boar d com
d comput
puter)
er)
Displa yson the inst rument displa y......... 312
Displa
Displa y in t
y in the windscr
he windscr een
een
see Head-up display
Displa
Displa y message
y message
Calling up (on-board computer).............. 442 No
tes..................................................... 442
Displa
Displa y messag
y messag es
es
ç - - - km/h .................................... .473
È - - - km/h..................................... 472
h - - - km/h..................................... 472
# 12 V battery See Owner's Man-
ual......................................................... 492
Û 48 V battery See Owner's Man-
ual......................................................... 494
: Active Light System inoperative..... 449
¯ AdBlue system fault Emer. op.:
max. XXX km/h Start not poss. in
XXX km.................................................. 501
¯ AdBlue system fault Emer gency
op. in XXX miles See Owner's Manual.... 500
¯ AdBlue system fault Engine
start not possible................................... 501
¯ AdBlue system fault See Own-
er's Manual............................................ 500 526 526
Ind
ex

Update
failed......................................... 452
Update failed SoTware remains
unchanged............................................. 452
Update successfully comple ted.............. 452
Wi per malfunctioning .............................460
Wi thout changing gear, consult work-
shop ...................................................... 465
Dist
Dist ance contr
ance contr ol
ol
see Active Distance Assist DISTRONIC
DIS
DIS TR
TRONIC
ONIC
see Active Distance Assist DISTRONIC
Door
Door
Additional door loc k................................. 84
Child saf ety lock (rear door )..................... 78
Locking/unlocking (emer gency key)........ .88
Opening (from inside).............................. .85
Po we r closing function............................. 87
Unlocking (from inside)............................ 85
Door contr
Door contr ol panel
ol panel......................................... 14
Door contr
Door contr ol panel (r
ol panel (rear)
ear) ................................ 16
Do
Do wnhill dr
wnhill dr iving assist
iving assist ance
ance
see DSR Dra
Dra
wbar
wbar
see Tow- bar system
Dr
Dr iv
ive Awa
e Away Assi st
y Assi st........................................ .295
Dr
Dr iv
ive position
e position
Engaging................................................ 211
Dr
Dr iv
ive pr
e pr ogr
ogram display
am display .................................. 207
Dr
Dr iv
ive pr
e pr ogr
ograms
ams
see DYNAMIC SELECT
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abr oad
oad
Light adjustment (l owbeam).................. 160
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System)............. .231
Ac tive Brake Assist................................. 253
Ad aptive brake lights.............................. 236
BAS (Brake Assist System).................... .231
Cameras................................................2 29
EBD (Electronic Brake forc e Distribu-
tion).......................................................2 35
ESP ®
Crosswind Assist.......................... 233
ESP ®
trailer stabilisation........................ 233
O.- road ABS.......................................... 231 Overview...............................................
.230
Ra dar and ultrasonic sensor s................. 229
Re sponsibility......................................... 229
ST EER CONTROL................................... 235
Dr
Dr iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see AIRMATIC
see ATTENTION ASSIST
see Blind Spot Assist
see Cruise cont rol
see Driving saf ety sy stem
see DSR
see E- ACTIVE BODY CONTROL
see HOLD function
see Limiter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist Index
531 531