Button MERCEDES-BENZ M-Class 2011 W164 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: M-Class, Model: MERCEDES-BENZ M-Class 2011 W164Pages: 372, PDF Size: 16.23 MB
Page 223 of 372

XPress 6 on the steering wheel to accept
an incoming call.
If you are not in the Telephone menu, you can
still accept a call.
Rejecting or ending a call
XPress the ~ button on the steering
wheel.
If you are not in the Telephone menu, you can
still accept a call.
Dialing a number from the phone book
You can enter new telephone numbers into
the phone book via the mobile phone (see the
separate operating instructions). If your
mobile phone is operational, you can select
and dial a number from the phone book at any
time.
XPress V or U on the steering wheel
to select the Telephone menu.XPress the & or * button to select the
desired name.
To start scrolling rapidly, press and hold the
& or * button for longer than one
second.XPress 6 to start dialing.
or
XIf you do not want to make a call, press the
~ button.
Redialing
The on-board computer saves the last names
or numbers dialed in the redial memory.
XPress V or U on the steering wheel
to select the Telephone menu.XPress the 6 button to switch to the
redial memory.XPress the & or * button to select the
desired name or number.XPress 6 to start dialing.Menus and submenus221On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 221Z
Page 224 of 372

Display messages
Hiding display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the V, U , & or * button on the steering wheel to select another display.
or
XPress reset button . on the instrument cluster ( Y page 28).
The display message is cleared.
The multifunction display shows high-priority display messages in red.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
Message memory menu
The on-board computer saves certain display messages. You can call up the display messages
in the message memory menu.
The message memory menu is only shown if any display messages have been stored.
XPress the V or U button repeatedly, until either the original menu or the message
memory menu is shown.
If there are display messages, the multifunction display shows, for example, 2 messages.XUsing & or * scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
222Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 222
Page 248 of 372

Display messagesPossible causes/consequences and M Solutions+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock if
necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.XOperate the vehicle with the key in the ignition lock if necessary.+
Key Detected In
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Pull starting
button out then
insert keyThe KEYLESS-GO key can continuously not be detected.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.246Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 246
Page 259 of 372

If so equipped, always use the cargo net when
transporting cargo. The cargo net cannot
secure hard or heavy objects.
Parcel nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i Depending on the vehicle equipment,
there is an AUX-IN connection or a Media
Interface installed in the glove box. Media
Interface is a universal interface for mobile
audio equipment, e.g. for an iPod ®
or USB
devices; see separate COMAND APS
operating instructions.
XTo open: pull handle : and open glove box
flap ;.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
1glove box unlocked2glove box locked
Stowage compartments in the center
console
XTo open: briefly press marking ;.XTo close: push stowage compartment :
in the direction of the arrow until it
engages.
Stowage compartment under the
armrest
i The Roadside Assistance
º (Y page 272) and MB info call
E (Y page 273) buttons are located in
the stowage compartment under the
armrest.
Stowage compartments257Loading, stowing and featuresBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 257Z
Page 263 of 372

There are two securing hooks : on each side
of the cargo compartment.
Luggage compartment cover
Important safety guidelines
! When loading the vehicle, make sure that
you do not stack the load in the cargo
compartment higher than the lower edge of
the side windows. Do not place heavy
objects on top of the cargo compartment
cover.
The cargo compartment cover is located
behind the rear bench seat backrest.
Extending/retracting the luggage
compartment cover
XTo extend: pull the cargo compartment
cover back by grab handle : and clip it
into retainers ; on the left and right.XTo retract: unhook the cargo compartment
cover from retainers ; on the left and right
and guide it forwards by grab handle :
until it is fully retracted.Removing/installing the luggage
compartment coverXTo remove: make sure that cargo
compartment cover ; is rolled up.XPress button :.XMove cargo compartment cover ; to the
left.XRemove cargo compartment cover ;.XTo install: with the handle of the cargo
compartment pointing to the rear and
button : facing upwards, insert cargo
compartment cover ; into the recess of
the side trim on the left-hand side.XGuide cargo compartment cover ; in front
of the recess on the right.XPress button : and insert the right-hand
side section into the recess of the side trim.
Cargo net
Important safety guidelines
GWarning!
Make sure the cargo net is properly engaged
at top and bottom position and the tightening
belts are securely fastened.
Never use a damaged cargo net.
Always use cargo net when transporting
cargo. This helps to avoid personal injury from
smaller objects being thrown around in the
occupant compartment during a collision or
sudden maneuver.
Stowage areas261Loading, stowing and featuresBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 261Z
Page 265 of 372

Releasing the cargo net
Seat belt reel holder behind the front seats
XPull belt adjuster : upwards in the
direction of the arrow to reduce the tension
on the tensioning strap.XUnhook belt hook ; from cargo tie-down
ring =.
Detaching and storing the cargo net
XDetach guide rod ; from bracket :
( Y page 262).XPress the red button on the upper and lower
guide rods.XFold the cargo net and roll it up.XClose the two Velcro fasteners on the cargo
net holder.
EASY-PACK load-securing kit
Components and stowage
The EASY-PACK load-securing kit allows you
to use your cargo compartment for a variety
of purposes. You can keep the EASY-PACK
load-securing kit in the bag supplied and store
it together with the telescopic rod under the
trunk floor.
:Loading rails
Inserting the mounting elements into
the loading rail
You can slide mounting element ; in loading
rail : to various detents and secure it. These
detents are marked and positioned at 5-cm
intervals along loading rail :.
You can turn mounting element ; of loading
rail : to four positions:
&To lock the mounting element=To release the cargo tie-down ring, the
inertia reel or the telescopic rod;To remove the mounting elementBTo push the mounting element to the
next detentXTurn mounting element ; to ; .XInsert mounting element ; into loading
rail :.XTurn mounting element ; to & until
you feel it clearly engage in loading rail :.Stowage areas263Loading, stowing and featuresBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 263Z
Page 266 of 372

Inserting the lashing eyelets into the
mountingGWarning!
Distribute the load on the cargo tie down rings
evenly. Please observe the loading guidelines.
XTurn mounting element ; in the loading
rail to =.XInsert cargo tie-down ring : into mounting
element ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.
Belt retractor
The inertia reel can be used to secure light
loads against the side wall of the cargo
compartment to prevent them from moving
around.
XInsert two mounting elements ; into a
loading rail.XTurn mounting elements ; in the loading
rail to =.XInsert inertia reel = into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.XPress unlocking button : on inertia reel
= and pull the cargo net out in the
direction of the arrow.XPlace the load between the securing net
and the cargo compartment side wall.XUsing one hand, press locking button : of
inertia reel =.XWith your other hand, slowly extend the net
around the load until it is secure.
Telescopic rod
The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around.
XInsert one mounting element ; into each
loading rail.XTurn mounting elements ; in the loading
rail to =.XInsert telescopic rod : into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.264Stowage areasLoading, stowing and features
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 264
Page 272 of 372

devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 W altogether.
Requirements for operation of these devices:
R 12 V power sockets in the footwell of the
second row of seats and in the stowage
compartment must be functioning
correctly ( Y page 268).
R the plug of the electronic device is plugged
into the 115 V power socket :.
R the on-board voltage is within a permissible
voltage range.
R the maximum wattage of the device to be
connected must not exceed 150 W.XOpen flap =.XInsert the plug of the electrical device into
the 115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up, please
read the chapter on malfunctions.
XTo turn off: disconnect the plug from the
115 V power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 38
Important safety guidelines
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 39
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
38 The system is called TELEAID in Canada.
39 USA only.270FeaturesLoading, stowing and features
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 270
Page 273 of 372

The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system/COMAND.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 40
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
40 USA only.Features271Loading, stowing and featuresBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 271Z
Page 274 of 372

COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call button
XOpen the stowage compartment under the
armrest ( Y page 257).272FeaturesLoading, stowing and features
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 272