reset MERCEDES-BENZ M-Class 2011 W164 User Guide
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Resetting triggered NECK-PRO head
restraintsGWarning!
For reasons of safety, have the NECK-PRO
head restraints checked after a rear end
collision at an authorized Mercedes-Benz
Center.
GWarning
If you press the NECK-PRO head restraint
cushion backwards, make sure that your
fingers are not trapped between the cushion
and the cover. Failure to observe could result
in injuries.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XTilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.XPush the NECK-PRO head restraint cushion
down as far as it will go in the direction of
arrow ;.XFirmly push the NECK-PRO head restraint
cushion backwards in the direction of
arrow = until it engages.XRepeat this procedure for the second
NECK-PRO head restraint.Seat belts
Important safety guidelines
The use of infant or child restraint systems is
required by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Even if this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i See "Children in the vehicle"
( Y page 58) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
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possible and the seat belt is properly
positioned on the body.GWarning
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWarning
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat belt
GWarning
USE SEAT BELTS PROPERLY
R Seat belts can only protect when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in case
of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver's front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for door windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or not routed across
your shoulder. In a frontal crash, your body
would move too far forward. That would
increase the chance of head and neck
injuries. The seat belt would also apply too
much force to the ribs or abdomen, which
could severely injure internal organs such
as your liver or spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always routed
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.54Occupant safetySafety
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Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 63).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm ( Y page 69).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
The buttons are located on both front doors.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
i It is only possible to lock the vehicle
centrally if the front-passenger door is
closed.
XTo lock: press button ;.
The vehicle locks itself when all doors and
the tailgate are closed.XTo unlock: press button :.
You can open a front door from inside the
vehicle even if it has been locked. Open the
door only when the traffic conditions permit.
If the vehicle has been locked with the locking
button for the central locking function:
R and the SmartKey has been reset to the
factory settings, the complete vehicle is
unlocked when a front door is opened from
the inside
R and the SmartKey has been set to an
individual setting, only the front door that
is opened from the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked if you use the unlocking button for
the central locking system.
Automatic locking
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are moving at a speed above 9 mph
(15 km/h) . Therefore, there is a risk of being
locked out when the vehicle is being pushed,
towed or tested on a dynamometer.
You can switch the automatic locking
function on and off using the on-board
computer ( Y page 217).
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XKeep locking button : on the door handle
pressed until the side windows and the
sliding sunroof are fully closed.XMake sure that all the side windows and the
sliding sunroof are closed.XTo interrupt convenience closing:
release locking button : on the door
handle.
Resetting the side windows
You must reset each side window if:
R the battery has been disconnected or has
become discharged.
R the side window can no longer be fully
opened or closed.
XClose all the doors.XTurn the SmartKey to position 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 85)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 85).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because objects are trapped between the
side window and the door frame.
XRemove the objects.XClose the side window.Problem: a side window cannot be closed
because objects in the guide rail are
preventing the window from being raised.XRemove the objects.XClose the side window.
Problem: a side window cannot be closed,
and you cannot see the cause.
GWarning
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWarning!
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
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! Do not forget that the weather can
change abruptly. Make certain that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can still operate the tilt/sliding
sunroof even if you switch off the engine or
remove the SmartKey. This function
remains active for five minutes or until one
of the front doors is opened.
Overhead control panel
:To raise;To open=To closeXSwitch on the ignition.XPush or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by pressing again.
Automatic opening/raising is only available
if the tilt/sliding sunroof is in the closed
position.
You can open/close the cover for the
sunblind manually when the tilt/sliding
sunroof is raised/closed.
Resetting
Reset the tilt/sliding sunroof if it does not
open smoothly, or if the battery has been
disconnected or has become discharged.
! Contact a qualified specialist workshop if
the tilt/sliding sunroof cannot be closed
fully or reset.
XRemove the SmartKey from the ignition
lock or turn to position 0 (KEYLESS-GO).XRemove the fuse for the tilt/sliding sunroof
from the main fuse box. To find out where
the fuse is located, refer to the fuse
allocation chart in the vehicle tool kit
( Y page 298).XReinsert the fuse.XSwitch on the ignition.XRaise the tilt/sliding sunroof fully at the
rear ( Y page 89).XKeep the 2 switch pressed for another
second.XMake sure that the tilt/sliding sunroof can
be opened or closed fully again using the
opening/closing process ( Y page 89).XIf the tilt/sliding sunroof can be raised fully
at the rear it is set correctly. If this is not
the case, you must repeat the previously
described steps.
Problems with the sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause.
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XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button ; for the right-hand exterior
mirror or button = for the left-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button : as long
as the indicator lamp is lit.XPress adjustment button : up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XBriefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
i If you are driving faster than
30 mph (47 km/h), you can no longer fold
in the exterior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer ( Y page 218).XMake sure that the SmartKey is in
position 1 in the ignition lock.XBriefly press button :.
Folding the exterior mirrors in or out
automatically
If the "Fold in mirrors when locking" function
is activated in the on-board computer
( Y page 218):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
X Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.XVehicles with electrically folding
exterior mirrors: press the mirror-folding
button ( Y page 102) repeatedly until you
hear the mirror engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 101).
Automatic anti-glare mirrors
GWarning!
The auto-dimming function does not react if
incoming light is not aimed directly at sensors
in the interior rear view mirror.
102MirrorsSeats, steering wheel and mirrors
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The interior rear view mirror and the exterior
rear view mirror on the driver’s side do not
react, for example, when transporting cargo
which covers the rear window.
Light hitting the mirror(s) at certain angles
(incident light) could blind you. As a result,
you may not be able to observe traffic
conditions and could cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the ignition is switched on and
incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or the interior lighting
is switched on.
Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
XMake sure that the vehicle is stationary and
that the key is in position 2 in the ignition
lock.XPress button ; for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button : to adjust the
exterior mirror to a position which allows
you to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
Calling up a stored parking position
setting
XWith the key in position 2 in the ignition
lock and the exterior mirror on the front-
passenger side activated, engage reverse
gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 6 mph
(10 km/h)
R about ten seconds after you have
disengaged reverse gear
R if you press button = for the exterior
mirror on the driver's side
Memory functions
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
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GWarning!
The memory function can still be used when
the key has been removed. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat or the
steering wheel.
GWarning!
Only use the memory function on the driver's
side when the vehicle is stationary. You could
otherwise be distracted from the traffic
conditions by the steering wheel and seat
moving of their own accord, and as a result
cause an accident.
XAdjust the seat ( Y page 94).XOn the driver's side, adjust the steering
wheel (Y page 100) and the exterior mirrors
( Y page 101).XPress memory button M and one of the
storage position buttons 1, 2 or 3 within
three seconds.
The settings are stored in the selected
preset position. A tone sounds when the
settings have been completed.
Calling up a stored setting
XPress and hold the relevant storage
position button 1, 2 or 3, until the seat,
steering wheel and exterior mirrors are in
the stored position.i The setting procedure is interrupted as
soon as you release the storage position
button.104Memory functionsSeats, steering wheel and mirrors
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operated five times while the lights are on and
the engine is running (Y page 117). When you
switch off the ignition, the automatic
headlamp cleaning system is reset and
counting is resumed from 0.
Cornering light function (Bi-Xenon
headlamps)
The cornering light function improves the
illumination of the road over a wide angle in
the direction you are turning, enabling better
visibility in tight bends, for example. It can
only be activated when the low-beam
headlamps are switched on.
Active: if you are driving at speeds below
25 mph (40 km/h) and switch on the turn
signals or turn the steering wheel.
Not active: if you are driving at speeds above
25 mph (40 km/h) or switch off the turn
signal or turn the steering wheel to the
straight-ahead position.
The cornering light function may remain lit for
a short time, but is automatically switched off
after no more than three minutes.
Headlamps fogged up on the inside
The headlamps may fog up on the inside if
there is high atmospheric humidity.
XDrive with the headlamps switched on.
The headlamps clear up after a short
distance.If the moisture does not disappear, the
headlamp casing is not sealed correctly and
moisture has been able to enter.XHave the headlamps checked at a qualified
specialist workshop.
Interior lighting
Overview of interior lighting
Overhead control panel
:p To switch the left-hand front reading
lamp on/off;v To switch the rear interior lighting
on/off=| To switch the automatic interior
lighting control on/off?c To switch the front interior lighting
on/offAp To switch the right-hand front
reading lamp on/offBFront interior lightingCFront reading lampsDFront interior lighting110Interior lightingLights and windshield wipers
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FunctioniNotes/tipsNSets the temperatureSet the temperature to 72 ‡ (22 †).OSets the rear-compartment
climate control to automaticPDirects the airflow through the
rear air ventsQDirects the airflow through the
footwell ventsRSwitches rear-compartment
climate control on/offSReduces the airflow
For Canada only
Functioni Notes/tipsFront control panel:Sets the temperature, leftSet the temperature to 72 ‡ (22 †).;Sets climate control to
automaticActivate climate control using the à and Á
buttons. The indicator lamps in the à and Á
buttons light up.=Directs the airflow through the
defroster vents, left126Overview of climate control systemsClimate control
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