Range MERCEDES-BENZ M-Class 2011 W164 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: M-Class, Model: MERCEDES-BENZ M-Class 2011 W164Pages: 372, PDF Size: 16.23 MB
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XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XVehicles with the AIRMATIC package:
select highway level.XVehicles with the adaptive damping
system: set ADS to AUTO or COMF .XSwitch off the engine.XClose all doors and the tailgate.XCouple up the trailer.XEstablish all electrical connections.
i
Vehicles with the AIRMATIC package:
with a trailer attached, the vehicle will
always remain at highway level. When
coupling up a trailer, please observe the
following:
R if highway level has not been set
manually, the vehicle will automatically
sink to highway level as soon as it
reaches a speed of 5 mph (8 km/h).
R high-speed level is not available.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in your area of
residence but also at any location to which
you are traveling. The police and local
authorities can provide reliable information.
Please observe the following when towing a
trailer:
R To acquaint yourself with driving with a
trailer and with the resulting changes to
handling, you should practice cornering,
stopping and reversing in a traffic-free
location.
R Before driving, check:
- the trailer coupling
- the safety switch for braked trailers
- the safety chains
- the electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer features electronically
controlled brakes, pull away the vehicle/
trailer combination carefully, manually
brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.
R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.Towing a trailer199Driving and parkingBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 199Z
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ROn long and steep gradients that are
difficult to drive down in shift range 1,
switch to the off-road drive program.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the
blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.
Decoupling a trailer
GWarning!
Vehicles with air suspension program: While
you are coupling or decoupling a trailer, make
sure nobody locks or unlocks the vehicle and/
or opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XClose all doors and the tailgate.XApply the trailer's parking brake.GWarning!
Vehicles with air suspension program: As
soon as you disconnect the electrical
connection between the trailer and the
vehicle, the vehicle will lower. To help avoid
personal injury, make sure no one is near the
wheel housing or underneath the vehicle
before the electrical connection is
disconnected.
When you decouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
persons remaining in the vehicle do not press
the switches for vehicle level control or the
ADS.
XDetach the trailer cable and decouple the
trailer.XDetach the trailer cable and decouple the
trailer.XSwitch off the engine.
Permissible trailer load and drawbar
noseweight
Weight specifications
The Gross Trailer Weight (GTW) is the
combined weight of the trailer together with
the cargo and equipment loaded on the
trailer. Permissible gross weight:
R Vehicles with 4MATIC: 7200 lb (3265 kg)
R Vehicles without 4MATIC: 4630 lb
(2100 kg)
The permissible Trailer drawbar Weight
Rating (TWR) is the maximum weight
permitted on the trailer drawbar:
R Vehicles with 4MATIC: 576 lb (261 kg) limit
for Mercedes-Benz-approved trailer
couplings
R Vehicles without 4MATIC: 370 lb (168 kg)
limit for Mercedes-Benz-approved trailer
couplings
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety guidelines
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 28).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Tachometer
The red band in the tachometer indicates the
engine's overrevving range.
! Do not drive in the overrevving range, as
this could damage the engine.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
The outside temperature display is in the
multifunction display.
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GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
Changes in the outside temperature are
displayed after a short delay.
Speedometer with segments
The segments in the speedometer indicate
which speed range is available.
DISTRONIC mode:
One or two segments around the stored
speed light up.
Operating the on-board computer
The on-board computer is activated as soon
as you turn the SmartKey to position 1 in the
ignition lock.
You can control the multifunction display and
the settings in the on-board computer using
the buttons on the multifunction steering
wheel.
:Multifunction display;~
6Makes/accepts or rejects/
ends a callW
XSelects submenus in the
Settings menu
Changes values
Adjusts the volume
Operates RACETIMER in AMG
vehicles?Switches on the Voice Control
System; see the separate
operating instructions=V
USelects a menu: scrolls back
and forthASwitches off the Voice Control
System; see the separate
operating instructions&
*Press briefly:
Scrolls back and forth within a
menu
In the Audio menu: selects a
stored station, an audio track
or a video scene
In the Telephone menu:
switches to the phone book
and selects a name or a
telephone number&
*Press and hold:
In the Audio menu: selects
the previous/next station or
selects an audio track using
rapid scrolling
In the Telephone menu:
starts rapid scrolling through
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XPress V or U on the steering wheel
to select the standard display.XPress the & or * button to select
digital speedometer or the outside
temperature.
Digital speedometer
Outside temperature
AMG menu in AMG vehicles
AMG displays
XPress V or U on the steering wheel
to select the AMG menu. :Gear indicator;Upshift instruction=Engine oil temperature
If the engine reaches the overrevving range in
the manual gearshift program, the menu is
displayed in red. You will also see shift up
instruction ;. Shift up instruction ;
overrides other messages in the
multifunction display until you have shifted
up.
When the engine temperature is below
80 †, the oil temperature gauge flashes.
Avoid driving at full engine output during this
time.
Displaying the on-board voltageXPress V or U on the steering wheel
to select the AMG menu.XPress the & button repeatedly until the
on-board voltage is shown.:Gear indicator;On-board voltage
RACETIMER
Displaying and starting RACETIMER
GWarning
The RACETIMER feature is only for use on
roads and in conditions where high speed
driving is permitted. Racing on public roads is
prohibited under all circumstances. The driver
is and must always remain responsible for
following posted speed limits.
You can use the RACETIMER to store lap
times.
When RACETIMER is displayed, you cannot
adjust the volume using the W and X
buttons on the steering wheel.
XPress V or U on the steering wheel
to select the AMG menu.XPress the & button repeatedly until the
RACETIMER is shown.Menus and submenus209On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 209Z
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You can select Km or Miles as the unit of
measurement for distance ( Y page 214).
Resetting valuesXPress V or U on the steering wheel
to select the trip computer menu. XPress & or * to select the function
that you wish to reset.XPress and hold the . reset button on the
instrument cluster until the values have
reverted to "0".
Calling up the range
XPress V or U on the steering wheel
to select the trip computer menu.XPress & or * to select Range:.
The multifunction display shows the
estimated range of the vehicle, based on
the current driving style and the fuel level.
If there is only a small amount of fuel
remaining in the fuel tank, a vehicle
refueling C appears instead of the
range.
Displaying the current fuel
consumption
XPress V or U on the steering wheel
to select the trip computer menu.XPress & or * to select
Consumption .
The current fuel consumption is
displayed 37
.Telephone menu
Introduction
You can establish a Bluetooth ®
wireless
connection to COMAND APS (see the
separate operating instructions).
GWarning
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
weather, road and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
XSwitch on the mobile phone and COMAND
APS (see the separate operating
instructions).XPress V or U on the steering wheel
to select the Telephone menu.
You will see one of the following display
messages in the multifunction display:
R Ready or the name of the network provider:
the mobile phone has found a network and
is ready to receive.
R No Service : No network is available.
Accepting a call
If someone calls you when you are in the
Telephone menu, a display message appears
in the multifunction display, for example:
37 Not in AMG vehicles.220Menus and submenusOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsCThere is only a small amount of fuel in the fuel tank.XRefuel at the nearest gas station.8
Reserve FuelThe fuel level has fallen below the reserve range.
The fuel tank must be filled up to at least the reserve fuel level;
otherwise, engine running may be impaired.XRefuel at the nearest gas station.8
Gas Cap OpenThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.8
Ultra Low-sulfur
Diesel Fuel OnlyVehicles with a diesel engine: the fuel level has fallen below the
reserve range.XCheck that the fuel filler cap is correctly closed.XRefuel at the nearest gas station.XOnly use commercially available vehicular ULTRA-LOW SULFUR
DIESEL FUEL (ULSD, 15 ppm SULFUR MAXIMUM).¸
Replace air filterVehicles with a diesel engine: the engine air filter is contaminated
and must be replaced. XVisit a qualified specialist workshop.·
Clean Fuel FilterVehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off. XVisit a qualified specialist workshop.Ø
Check Additive See
Operator's ManualThe AdBlue ®
tank is empty.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 156).
Visit a qualified specialist workshop.Ø
Remaining Starts:
20The AdBlue ®
level has fallen to a minimum.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 156).
Visit a qualified specialist workshop.236Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsÆ
Reduce speed to
under 12 MPHGRisk of accident
You are exceeding the speed permissible for the selected off-road
level.
XAdjust your driving style to the altered handling characteristics.XOnly make slight steering movements and avoid fast steering
movements.XTake account of the altered handling characteristics.XDo not driver faster than 12 mph(20 km/h).8
Locking System
Inoperative
Service RequiredThe differential locks are faulty. XDo not drive faster than 50 mph (80 km/h).XHave the vehicle checked at a qualified specialist workshop.8
Diff. Lock System
Overheated - Wait
brieflyThe differential locks are too hot and have been disengaged.XDrive on carefully.XAllow the differential locks to cool down.
The differential locks reengage as soon as they have cooled
down.8
Stop vehicle,
engage parking
brakeA gearshift process has been canceled. LOW RANGE is in the
neutral position. There is no connection between the engine and
the drive wheels.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake. Do not continue driving under any
circumstances.XRepeat the gearshift process.Å
Service Required
If parked engage
pk. brakeThe LOW RANGE system is malfunctioning. XDo not drive faster than 50 mph (80 km/h).XEngage the parking brake to park.XHave the vehicle checked at a qualified specialist workshop.Å
Max. Speed 25 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.Å
Max. Speed 40 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.238Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M SolutionsÅ
Shift briefly into
NYou have reduced the vehicle speed, but the automatic
transmission is not in position N.XBriefly shift the automatic transmission to position N.Å
Shifting Process
Canceled
ReactivateThe gearshift process has been canceled.XRepeat the gearshift process.Ã
InoperativeDSR (Downhill Speed Regulation) is deactivated due to a
malfunction.XHave DSR checked at a qualified specialist workshop.Blind Spot Assist
Currently
Unavailable See
Operator's ManualBlind Spot Assist is temporarily inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the on-board voltage is too low.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 291).XRestart the engine.Blind Spot Assist
InoperativeBlind Spot Assist is faulty.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Cruise Control
InoperativeCruise control is faulty. XVisit a qualified specialist workshop.Display messages239On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 239Z
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Display messagesPossible causes/consequences and M SolutionsCruise Control
--- mph A condition for activating cruise control has not been met.
You wanted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph (30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 171).DISTRONIC
--- MPH An activation condition for DISTRONIC is not fulfilled.XIf the situation allows, drive faster than 20 mph (30 km/h) and
save the speed.XCheck activation conditions for DISTRONIC ( Y page 173).DISTRONIC
OverrideDISTRONIC is no longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.DISTRONIC
InoperativeDISTRONIC is faulty or the display has failed.XVisit a qualified specialist workshop.DISTRONIC
Currently
Unavailable See
Operator's ManualDISTRONIC is deactivated and is temporarily inoperative if:
R the DISTRONIC cover in the radiator grill is dirty.
R its function is impaired due to heavy rain, snow or fog.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the radar sensor system has not detected any vehicles or
stationary objects, e.g. traffic signs, for a long time.
R the system is outside the operating temperature range.
DISTRONIC becomes available again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC cover in the radiator grill ( Y page 291).XRestart the engine.GWarning
DISTRONIC cannot take weather conditions into account. Switch off DISTRONIC or do not turn
it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance
control may be impaired even before the system is able to detect a dirty sensor. The DISTRONIC
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