stop start MERCEDES-BENZ M-CLASS SUV 2011 Owner's Guide

Displa
ymessages Possible causes/consequences and
M Solutions
Bl
indS potA ssist currently unavail‐
abl
eS ee Owner's Manual or
Ac tive Blind Spo
tAssist currently unavail‐
abl
eS ee Owner's Manual Blind Spot Assist or Active Blind Spot Assis
tist emporaril yinop-
erative .Possible causes:
R you have established the electrical con nectio nbetween the
trailer and your vehicle.
R the sensors are dirty.
R function is impaired due to heavy rai norsnow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X Whe ntowing atrailer, con firm th edisplay message with a.
If you are drivin gwithout atrailer and th edisplay message does
not disappear:
X Pull over and stop the vehicle safely as soon as possible ,paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Clean the sensors (Y page 327).
X Restart the engine.
If the system detect sthat the sensor sare full yoperational, the
display message disappears.
Blin dSpot Assist or Active Blin dSpot Assist is operational again. Blin
dSpot Assist inopera‐
tive or
Active Blind Spot Assist inoper‐
ative Blind Spot Assist or Active Blind Spot Assist is faulty.
Th ey ellow 9indicator lamps also light up in the exterior mir-
rors.
X Visit aqualified specialist workshop. Park Assist
cancelled The driver'
sdoor is open and the driver' sseat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver' sdoor closed. You have inadvertently touched the multifunc
tion steerin gwheel
while steerin gintervention was active.
X While steerin gintervention is active, make sure that the multi-
function steerin gwheel is not touched. 274
Displa
ymessagesOn-board compu tera nd displays

Displa
ymessages Possible causes/consequences and
M Solutions
The vehicl
ehas started to skid and ESP ®
has intervened.
X Use Active Parking Assist again later (Y page 194).Park Assist
inoperative You hav
ejust carried out alarge number of turnin gorparking
manoeuvres.
Active Parking Assis twill become available again after approx-
imately 10 minutes (Y page 194).
X Pull over and stop the vehicle safely as soon as possible ,paying
attention to road and traffic conditions.
X Switch off and restart the engine.
If the display message continues to be displayed:
X Visit aqualified specialist workshop. PARKTRONIC is faulty.
X
Visit aqualified specialist workshop. Parkin
gAssist switched off Th
ev ehicle is parked. Awarning ton ealso sounds.
The display message disappear sautomatically. DI
STRONIC PLUS off DISTRONIC PLUS ha
sbeen deactivate d(Ypage 174). If it was
deactivate dautomatically, awarning ton ealso sounds. DI
STRONIC PLUS available again DISTRONIC PLUS is operational agai
nafter having been tempo-
rarily unavailabl e. Youcan now reactivat eDISTRONIC PLUS
(Y page 174). Display messages
275On-boardcompu tera nd disp lays Z

Displa
ymessages Possible causes/consequences and
M Solutions
DI
STRONIC PLUS currently unavail‐
abl
eS ee Owner's Manual DISTRONIC is deactivated and tempora
rily inoperative. Possible
causes:
R theD ISTR ONIC PLU Scove rint he ra diatorgrille is di rty.
R function is impaire ddue to heav yrain or snow.
R thes ensor sinthebumpers are dirty.
R ther adar sensor system is temporarily inoperative, e.g. due to
elect romagnetic radiatio nemitted by nearby TV or radio sta-
tions or other source sofelectromagnetic radiation.
R the system is outside the operatin gtemperatur erange.
R the on-board voltage is too low.
Aw arning ton ealso sounds.
If th edisplay message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Clean the DISTRONIC PLU Scover in the radiator grille
(Y page 32 7).
X Clean the bumper s(Ypage 32 7).
X Restart the engine.
If the system detects that the sensors are fully operational, the
displa ymessage disappears.
DI ST RONIC is operational again. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty. BAS PLUS and PRE-SAFE
®
Brake may
also have failed.
Aw arning ton ealso sounds.
X Visi taq ualifieds pecialist workshop. DISTRONI
CPLUS override Yo
uh ave depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the spee dofthe vehicle.
X Take your foot off the accelerator pedal. DISTRONI
CPLUS --- km/h An activation conditio
nfor DI STRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 174). DISTRONIC PLUS and
SPEEDTRONIC
inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty.
Awarning tone
also sounds.
X Visit aqualified specialist workshop. 276
Display messagesOn-board computer and displays

Displa
ymessages Possible causes/consequences and
M Solutions
Cr
uise control and
SPEEDTRONIC
inoperative Cruise contr
ol andSPEEDTR ONIC ar emalfunctioning.
X Visit aqualified specialist workshop. Li
mit --- km/h SPEEDTRONIC cannot be activated while you are pressin
gthe
accelerator pedal beyon dthe pressur epoint (kic kdown). Cruise control
--
-k m/h Ac
ondition for activa ting cruise control has not bee nmet.
You have tried to stor easpeed below 30 km/h, for example.
X If condition spermit ,drive faster than 30 km/h and store the
speed.
X Check th eactivation conditio ns forcruis econtr ol
(Y page 17 0). 12
0k m/h Maximu
mspeed exceeded Only fo
rcertain coun tries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows 120k m/h .
X Dri veslower. Ty
res Display messages Possible causes/consequences and
M Solutions
Tyr
epressure Check tyres G
Ris
kofa ccident
The tyre pressure loss warning system has detected asignificant
loss in pressure.
X Stop the vehicle without makin gany sudden stee ring or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X Check the tyres and, if necessary, change the wheel
(Y pag e363).
X Check the tyre pressures and ,ifnecessary, set to the cor rect
tyre pressure.
X Restart the tyre pressure los swarning system when the tyre
pressure is correct (Y page 360).Chec
ktyre pres‐ sures
then restar
tRun Flat Indicator Th
et yre pressure los swarning system generated adisplay mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warnin gsystem (Y page 360). Display messages
277On-boardcomputer anddisplays Z

Displa
ymessages Possible causes/consequences and
M Solutions
Wh
eels ensor(s) missing There is no signal from the tyre pressu
resensor of on eorseveral
wheels. The pressur eofthe affected tyre is notdispla yed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at aqualified spe-
cialist workshop. Tyre press. monitor
currentl
yunavail‐ able Due to
asour ceofrad io interference, no signals can be received
from the wheel sensors. The tyr epressure monito rist emporarily
malfunctioning.
X Drive on.
The tyr epressure monito rrestarts automatically as soon as the
problem has been solved. h
Tyre pressure Cau‐
tion
,tyre malf. G
Ris
kofa ccident
The tyre pressure in one or more tyres has dropped suddenly.
Aw arning ton ealso sounds.
X Stop th evehicle without making any sudde nsteering or braking
mano euvres.P ay attention to the traffic conditions as you do
so.
X If necessary ,change awheel (Y page 363). h
Tyre pressure
Chec
ktyre(s) G
Ris
kofa ccident
The tyre pressure in one or more tyres has dropped significantly.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change awheel (Y page 363).
X Chec kthe tyr epressure. If necessary, corre ct thetyre pressure
(Y page 361). h
Please correct
tyr
epressure Th
et yre pressure is too low in at leas tone of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page361). Display messages
279On-boardcomputer anddisplays Z

Displa
ymessages Possible causes/consequences and
M Solutions
&
in
operative See Owner'
sMan. Th
ea uxiliar yheatin ghasatemporary ma lfunction or is faulty.
X When the vehicl eisonalevel surface and the engin ehas cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 130).
X If the auxiliary heating does not switch on, consult aqualified
specialist workshop. Teleph
oneNo Service Your vehicl
eisoutside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washe
rfluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 321).Key
Display messages Possible causes/consequences and
M Solutions
+
Ke
yd oes not belong to vehicle Yo
uh ave put the wrong key in the ignition lock.
X Use the correct key. +
Replac
ekey Th
ek ey needs to be replaced.
X Visit aqualified specialist workshop. +
Change ke
ybatter‐ ies Th
eb atteries of the KEYLESS-GO key are discharged.
X Change the batteries (Y page 74).+
Ke
yn ot detec‐ ted (re
dd isplay mes-
sage) The KEYL
ESS-GO key is not in the vehicle.
Aw arning ton ealso sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicle
cen trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible ,paying
attention to road and traffic conditions.
X Apply the electric parking brake.
X Locate the KEYLESS-GO key. 282
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
J
The red brake system
warnin
glamp comes on
while the engine is run-
ning. Awarning tone
also sounds. G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the electric parking brake.
X Consult aqualified specialist worksho pimmediately.
X Observe th eadditiona ldisplay messages in the multifunction
display.
Do not top up the brake fluid. This does not correct the error. !
The yello
wABS warning
lamp is lit while the
engine is running. G
Risk of accident
ABS (Anti-lock Brake System) has bee ndeactivated due to afault.
For this reason, BAS (Brake Assist), BAS PLUS, ESP ®
(Electronic
Stability Program), PRE-SAFE ®
,P RE-SAFE ®
Brake, the HOL Dfunc-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. The wheel scould therefor elock if you
brake hard ,for example.
ATTENTION ASSIS Tisdeactivated.
X Observ ethe additiona ldispla ymessages in the multifunction
display.
X Drive on carefully.
X Visit aqualified specialist workshop.
If the ABS control unit is faulty, there is also apossibility that other
systems, such as the navigation system or the automatic trans-
mission ,will not be available. 286
Warning and indicator lamp
sinthe instrument clusterOn-board compute rand displays

Problem Possible causes/consequences and
M Solutions
8
The yellow reserve fuel
warnin glamp lights up
while the engine is run-
ning. The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the
start of the scale.
The temperature senso
rfor the coolant temperatur egauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Apply the electric parking brake.
X Consult aqualified specialist workshop. Warnin
gand indicator lam psin the instru ment cluster
291On-boardcomput er anddisplay s Z

Examp
le:e ngine oi lcap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oi llev el is at or belo wthe MIN mark
on the dipstick ,top up with
0. 5to1 .0 litres of engine oil.
X Replace cap :on the fille rneck and turn
clockwise.
Make sure that the cap locks into place
securely.
X Check the oil level agai nwith the oil dip-
stick (Y page 320).
Further information on engine oil
(Y page 375). Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is on alevel surface and the engine has cooled
down.
X Turn the key to position 2(Y page 139) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twic e(Ypage 139).
X Check the coolant temperatur egauge in
the multifunction displ ay.G
WARNING
Th ec ooling system is pressurised. Therefore,
only unscrew the cap once the engin ehas
cooled down. The coolant temperature gauge must display less than 70
†.Otherwi se,you
could be scalded if ho tcoolant escapes. X
Slowl yturn cap :half aturna nti-clock-
wis eand allo wexcess pressure to escape.
X Turn cap :further anti-clockwis eand
remove it.
If the coolant is at the level of markerbar
= in the filler nec kwhen cold ,ther eis
enough coolan tincoolant expansion
tank ;.
If the coolant leve lisapproximately 1.5 cm
above marker bar =in the filler nec kwhen
warm, ther eisenoughcoolant in coolant
expansion tank ;.
X If necessary ,top up with coolant that has
been tested and approved by Mercedes-
Ben z.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 377).
Windscreen washer system and head-
lamp cleanin gsystem Th
ew asher fluid reservoir is used for both the
windscreen washe rsystem and the headlamp
cleaning system.
i Components and service products must
be matched. Mercedes-Benz recommends
that you use products teste dand approved
by Mercedes-Be nz.T hey ar elisted in this
Mercedes-Ben zOwner's Manual in the
appropriat esection. Engine compartment
321Maintenance andcare Z

You can obtain fur
ther information about
BlueTE Cexhaus tgas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Note
sonc are
Regular care of your vehicle is aconditio nfor
retaining th equalit yint he long term.
Us ec arep roducts and cleani ngagent srec-
ommended and approved by Mercedes-Benz.
! For cleanin gyour vehicle ,donot useany
of the following:
R dry ,rough or hard cloths
R abrasive cleanin gagents
R solvents
R cleanin gagents con taining solvents
Do not scrub.
Do not touch the surfaces or protective
film swith hard objects, e.g. aring or ice
scraper .You coul dotherwis escratch or
damag ethe surfaces and protective film. H
Environmenta
lnote
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particular ly
after having cleaned the wheels with wheel
cleaner. Whee lcleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following acar wash, drive with
particular care until the brakes are dry.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washe swithatowing mechanism,
make sure that the automatic transmission
is in transmission position N,otherwis ethe
vehicle could be damaged.
R Vehicles with akey:
do not remove the key from the ignition
lock. Do not open the driver' sdoor or
front-passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels .You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with KEYLE SS-GO:
do not ope nthe driver's door or front-
passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels.
Observe the following to make sure that the
automati ctransmission stays in position N:
X Make sure th evehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Y page 139) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLE SS-GO.
X Depres sand hol dthe brake pedal.
X Shif tthe automatic transmission to posi-
tion N.
X Release the brake pedal. 324
CareMaintenance and care