service MERCEDES-BENZ METRIS 2016 MY16 Operator’s Manual

Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operator's
Manual carefully and familiarize yourself with
yourvehicle. Please adhere to the information
and warning notes in this Operator's Manual for
you rown safety and to ensure alonger operat-
ing duration of the vehicle. Failure to observe
the instructions may lea dtodamage to the vehi-
cle or personal injury.
Vehicle damage caused by afailure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
The equipment or model designation of your
vehiclem ay differaccording to:
Rmodel
Rorder
Rcountry specification
Ravailability
The illustrations in this Operator's Manual show
al eft-hand-drive vehicle. The location of vehicle
parts and controls for right-hand drive vehicles
differa ccordingly.
Mercedes-Benz is constantly updating its vehi-
cles to the state of the art.
Mercedes-Benz reservest he right to introduce
changes in:
Rdesign
Requipment
Rtechnology
Therefore, the descriptions provided may occa- sionally diffe rfrom you rown vehicle.
The following are integralp arts of the vehicle:
ROperator's Manual
RMaintenance or Service Booklet
REquipment-dependent operating instructions
Keep these printed documents in the vehiclea t
all times. Shoul dyou sell the vehicle, always
pas sthe documents on to the new owner.
4475842302

Customer Assistance Center
(CAC).................................................... .30
Customer Relation sDepartment .......3 0
D
Dashboar d
see Cockpit
Dashboar dlighting
see Instrumen tcluster lighting
Dat a
see Technica ldata
Dat e
Settin g(vehicle wit hsteerin g
whee lbuttons ).............................. .186
Setting (vehicle without steering
wheel buttons) ............................... 175
Daytime runningl amp mode
see Daytime running lamps
Daytime runningl amps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Switching on/off (switch) ................ 93
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 29
Delaye dswitch-off
Exterior lighting (on-board com-
puter) ............................................. 186
Interior lighting .............................. 187
Diagnostic sconnection
Operating safety and vehicle
approval ...........................................2 9
Digital speedomete r
Displayin g(vehicle wit hsteerin g
whee lbuttons ).............................. .178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
DIRECT SELEC Tlever
Automatic transmission ................. 126
Display
Function/notes (vehicle with
steering wheel buttons) ................. 176
Function/notes (vehicle without
steering wheel buttons) ................. 170 Permanent displa
y(vehicle with
steering wheel buttons) ................. 185
Permanent displa y(vehicle with-
out steering wheel buttons) ........... 174
see Warning and indicator lamps
Display messag e(vehicle with
steering wheel buttons)
Safety systems .............................. 203
Servi ce

intervald isplay.................. 247
Display messag e(vehicle without
steering wheel buttons)
Safety systems .............................. 189
Service intervald isplay.................. 247
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 202
Driving systems .............................2 13
Engine ............................................ 211
Hiding ............................................ 201
Important safety notes .................. 201
Introduction ................................... 201
Key ................................................ 218
Lights ............................................. 208
Setting the language ......................1 85
Tire s............................................... 216
Vehicle ...........................................2 17
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 188
Driving systems .............................1 98
Engine ............................................ 197
Hiding ............................................ 188
Important safety notes .................. 188
Introduction ................................... 188
Key ................................................ 201
Lamp s............................................ 194
Setting the language ......................1 73
Tire s............................................... 199
Vehicle ...........................................2 00
Distancer ecorder
Displaying (vehicle with steering
wheel buttons) ............................... 177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Distancew arning (warning lamp) .... 225
Distancew arning function ...............143
8Index

DoorChangin gbulbs (ambien tlamp )....... 97
Displa ymessages (vehicle with
steering wheelb uttons) ................. 218
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 201
Indicato rlam p................................ 227
Doors
Central locking/unlocking
(SmartKey )....................................... 67
Control panel ................................... 41
Emergency locking ........................... 69
Emergency unlocking ....................... 69
Drinking and driving ......................... 135
Drinks holder
see Bottle holder
Driver's doo rand front-passenger
door ...................................................... 73
Driver's seat
see Seats
Drivin gabroad
Fue l................................................ 136
Low-bea mheadlamp s.................... 136
Mercedes-Benz Service ................. 136
Drivin goff-road
see Off-road driving
Drivin gonfloodedroads .................. 138
Drivin gsafety systems
ABS (Anti-lock Braking System) ....... 62
BAS (Brake Assist System) .............. 63
EBD (electroni cbrake force distri-
bution) ............................................. 63
ESP
®(Electronic Stability Pro-
gram) ............................................... 64
Important safety information ........... 62
Overview .......................................... 62
Drivin gsystem
COLLISION PREVENTION ASSIST .. 143
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Drivin gsystems
Active Parking Assist ..................... 154
ATTENTIO NASSIST ........................ 149
Blind Spot Assist ............................ 145
Cruise control ................................ 140
Displa ymessages (vehicle with
steering wheelb uttons) ................. 213 Lane Keeping Assist ...................... 147
PARKTRONIC ................................. 150
Rear vie
wcamera .......................... 158
Drivin gtips
Automati ctransmission ................. 129
Brakes ........................................... 136
Break-in perio d.............................. 119
Downhil lgradient ........................... 136
Drinking and driving ....................... 135
Driving ab roa
d............................... 136
Dri vi

ng in mountainousa reas ........ 140
Driving in winter ............................. 138
Driving on floode droads ................ 138
Driving on we troads ...................... 137
Exhaus tcheck ............................... 135
Fue l................................................ 135
Genera l.......................................... 134
Hydroplaning ................................. 137
Icy roa dsurfaces ........................... 138
Important safety notes .................. 119
Limite dbraking efficiency on sal-
ted roads ....................................... 137
New brake disks ............................ 137
New brake pads/linings ................ 137
Off-road driving .............................. 138
Overrunc ut-off .............................. 135
Snow chains .................................. 270
Speed limitation ............................. 135
Towing atraile r.............................. 162
Wet roa dsurface ........................... 137
E
EBD (electronicb rake forcedistri-
bution)
Displa ymessage (vehicle with
steering wheelb uttons) ................. 206
Displa ymessage (vehicle without
steering wheelb uttons) ................. 192
Function/note s................................ 63
EC Os tart/stopf unction
Automati cengine start .................. 123
Automati cengine switch-off .......... 123
Deactivating/activating ................. 124
Genera linformation ....................... 122
Important safety notes .................. 123
Electric sliding door
Function ........................................... 74
Index9

Important safety notes .................... 74
Obstacle detection ........................... 74
Opening/closing from the inside .....75
Problem (malfunction) ..................... 77
Programmingt he key button ........... 76
Resettin g......................................... 77
Reversing feature ............................. 74
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 75
Electronic brakef orce distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 6
Emergency braking
see BA S(Brake Assist System)
Emergency release
Vehicle ............................................ .69
Emergency Tensioning Devices
Activatio n......................................... 54
Emission scontrol
Service and warranty information .... 25
Engine
Altitud elim it (diesel engine) .......... 140
Changing the power output. ............ 29
Check Engine warning lamp ........... 223
Cleaning instructions ..................... 255
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
ECO start/stop function ................ 122
Engine number ............................... 295
Irregula rrunning ............................ 125
Jump-starting ................................. 262
Operating safety .............................. 29
Starting .......................................... 121
Starting problems .......................... 125
Switching off .................................. 134
Tow-starting (vehicle )..................... 266
Engine electronics
Note s............................................. 294 Problem (malfunction) ................... 125
Engine jump s
tarting
se

e Jump starting (engine)
Engine oil
Adding ........................................... 243
Additives ........................................ 299
Checking the oill evel using the
dipstick .......................................... 242
Displa ymessages (vehicle with
steering wheelb uttons) ................. 212
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Filling capacity ............................... 298
Information abouto ilconsump-
tion ................................................ 299
Note sabout oilgrade s................... 298
Oil change ...................................... 299
Oil level (note )............................... 242
Viscosity ........................................ 299
ES C( Elec tronicS tability Control)
see ESP
®(Electronic Stability Program)
ESP®(ElectronicS tability Pro-
gram)
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 183
Activating/deactivating (vehicle
withou tsteering wheelb uttons) .... 173
Crosswind Assist ............................. 65
Deactivating/activating ................... 64
Displa ymessage (vehicle with
steering wheelb uttons) ................. 207
Displa ymessage (vehicle without
steering wheelb uttons) ................. 193
Function/note s................................ 64
Important safety information ........... 64
Trailer stabilization ........................... 65
Warning lamp ................................. 221
Exhaustc heck................................... 135
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 91
Outofp osition (troubleshooting )..... 91
Eyeglassesc ompartment ................. 228
F
First-aidkit......................................... 262
10Index

Memory card (audio)......................... 181
Mercedes-Ben zService24h .............. 262
Message memory
On-board computer (vehicle with
steering whee lbuttons) ................. 202
On-board computer (vehicle with-
out steering whee lbuttons) ...........1 88
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 91
Important safety notes .................... 90
Rear-view mirror .............................. 91
see Vanity mirror
Mobile phone
Typeapproval/frequency .............. 294
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................6 8
Motor oil additives
see Additives
Mountin gwheels
Lowering the vehicl e...................... 289
Mounting anew whee l................... 288
Preparing the vehicl e.....................2 87
Raising the vehicle ......................... 287
Removing awheel .......................... 288
Removing and mounting the spare
wheel ............................................. 292
Securing the vehicle against roll-
ing away ........................................ 287
MP3
Operation ....................................... 181
N
NavigationMenu (on-board computer) ............ 179
Notes on breaking-i nanew vehi-
cle ....................................................... 119
O
Occupant Classification System
(OCS)
Conditions ....................................... 50
Faults ............................................... 54 Operation ......................................... 51
System self-test ............................... 52
Occupant safety
Automatic measure safter an acci-
dent ................................................. 56
Childre ninthe vehicle ..................... 56
Important safety notes .................... 43
Introduction to the restraint sys-
tem ..................................................4 3
Occupant Classification System
(OCS) ............................................... 50
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 62
Restraint system warning lamp ........ 43
OCS
Conditions ....................................... 50
Faults ............................................... 54
Operation ......................................... 51
System self-test ...............................5 2
Odometer
Displaying (vehicle with steering
wheel buttons) .............................. .177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displa yunit (vehicle
with steering wheel but-
tons) .............................................. 185
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Off-road driving
Checklist after driving off-road. ..... 140
Important safety notes .................. 138
Rules for driving off-road. ..............139
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 182
Audi omenu ................................... 180
Date menu ..................................... 186
Display messages .............. ............ 201
Fa ctory

settings .............................1 87
Important safety notes .................. 168
Instrument cluster menu ...............1 85
Lights menu ................................... 186
Menu overview .............................. 177
Message memory .......................... 202
14Index

Navigation menu ............................ 179
Operating ....................................... 175
Permanent display .........................185
Service menu ................................. 184
Setting the date .............................1 86
Setting the displa y......................... 185
Setting the displa ylanguage .......... 185
Setting the language ......................1 85
Setting the time .............................1 86
Settings menu ............................... 185
Standard displa y............................ 177
Telephone menu ............................ 181
Time menu ..................................... 186
Tri pm enu ...................................... 177
Vehicl emenu ................................. 187
On-board computer (vehicl ewith-
out steering whee lbuttons)
Coolant temperature display
menu ............................................. 172
Current fue lconsumption menu .... 172
Date menu ..................................... 175
Digital speedometer menu ............. 172
Displa ymessages .......................... 188
Distance menu ............................... 171
Factory settings ............................. 173
Important safety notes .................. 168
Menu overview .............................. 171
Message memory .......................... 188
Operating ....................................... 170
Permanent display ......................... 174
Range menu ................................... 172
Setting the date ............................. 175
Setting the display ......................... 174
Setting the display languag e.......... 173
Setting the languag e...................... 173
Setting the time ............................. 175
Setting smenu ............................... 173
Standard display menu .................. 171
Time menu ..................................... 175
Tri pc ompute rmenu ...................... 171
On-board computer (vehicles with
steering whee lbuttons)
Displaying the service message ..... 248
On-board computer (vehicles with-
out steering whee lbuttons)
Displaying the service message ..... 248
Operatin gInstructions
Before the first journey .................... 25 Limite
dWarranty ............................. 25
Operatin gsafety
Limite dWarra nty ............................. 25
O perati

n gs afety and vehicle
approval
Attachments and bodie s.................. 30
Changing the engine power out-
pu t................................................... 29
Correct us e...................................... 27
Declaration of conformity ................ 29
Equipment and conversions ............. 30
Important safety notes .................... 28
Information aboutb ody/equip-
ment mounting directives ................ 30
Note sono perating the vehicl e........ 28
Qualifie dspecialist workshop. ......... 29
Registering your vehicl e................... 30
Operatin gsystem
On-board compute r(vehicle with
steering wheelb uttons) ................. 175
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 170
Operator's Manual
Genera lnotes .................................. 25
Vehicl eequipment ........................... 25
Outside temperature display ........... 169
Overhead controlp anel...................... 41
Overrevvin grange ............................. 169
Overrun cutoff ................................... 135
P
Paint code number ............................ 294
Paintwork (cleaning instructions) ... 255
Parking ............................................... 132
Important safety notes .................. 132
Parking brake ................................ 133
Rear vie wcamera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear vie wcamera
Parking assistance
see PARKTRONIC
Index15

Cleaning .........................................259
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 219
Warning lamp (function) ................... 47
Seats
Adjusting (manually). ....................... 84
Adjusting lumba rsuppo rt ................ 84
Adjusting the hea drestraint ............ 88
Armrest ............................................ 89
Cleaning the cove r......................... 259
Correct driver' sseatp osition ........... 83
Important safety notes .................... 83
Seath eating .................................... 89
Selecting gear
see Automati ctransmission
Selecto rlever
Cleaning ......................................... 259
see Automati ctransmission
Sensors (cleaning instructions) ....... 257
Servic ecenter
see Qualifie dspecialist workshop
Servic einterva ldisplay
Calling up the service du edate. ..... 248
Hiding service messages ............... 248
Note s............................................. 247
Servic emenu( on-board com-
puter) .................................................. 184
Servic ephon enumber ...................... 262
Servic eproducts
Brake fluid ..................................... 300
Coolant (engine) ............................ 300
Engine oil. ...................................... 298
Fue l................................................ 296
Important safety notes .................. 295
Power steering fluid ....................... 300
Refrigerant (air-conditioning sys-
tem) ............................................... 301
Transmission oil. .................... 299 ,300
Washe rfluid ................................... 302
Setting the air distribution ............... 113
Setting the airflow ............................ 113 Settings
Factory (vehicle with steering
wheelb uttons) ............................... 187
Factory (vehicle withou tsteering
wh eelb
uttons) ............................... 173
On-b
oard compute r(vehicle with
steering wheelb uttons) ................. 185
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 173
Side impac tair bag ............................. 49
Side windows
Cleaning ......................................... 256
Convenience closing feature ............ 81
Convenience opening feature .......... 81
Hinged sid ewindow s....................... 80
Important safety information ........... 80
Opening/closing .............................. 81
Overview .......................................... 80
Problem (malfunction) ..................... 82
Resetting ......................................... 81
Signal and ambien tlight
Changing abulb. .............................. 98
Sliding door
Child-proo floc ks .............................. 61
Cleaning ......................................... 258
Important safety notes .................... 73
Indicato rlam p................................ 227
Opening/closing from the inside ..... 74
Opening/closing from the out-
side .................................................. 73
see Electric sliding door
SmartKey
Changing the battery ....................... 69
Changing the programming ............. 68
Checking the battery ....................... 69
Convenience closing fea-
ture .......................................... 81 ,116
Convenience opening feature .......... 81
Door centra lloc king/unlocking ....... 67
Important safety notes .................... 67
Loss. ................................................ 71
Mechanical key ................................ 68
Problem (malfunction) ..................... 71
SmartKey position s(igni tion lock) .. 120
Sno wchains ...................................... 270
Sockets .............................................. 231
Spare wheel
Genera lnotes ................................ 291
18Index

GAWR(Gross Axle WeightR ating)
(definition) .................................... .284
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 284
GVW (Gross Vehicle Weight) (def-
inition) ...........................................2 85
GVW R(Gross Vehicle Weight Rat-
ing) (definition) .............................. 285
Important safety notes .................. 267
Increase dvehicle weight due to
optional equipment (definition) ...... 284
Information on driving .................... 267
Kilopascal (kPa)( definition) ........... 285
Labeling (overview )........................ 281
Loadb earing index (definition) ...... 286
Loadi ndex ..................................... 283
Loadi ndex (definition) ................... 285
M+S tire s....................................... 269
Maximu mloadona tire (defini-
tion) ............................................... 285
Maximu mloaded vehicleweigh t
(definition) ..................................... 285
Maximu mpermissibl etire pres-
sure (definition) ............................. 285
Maximu mtire load ......................... 283
Maximu mtire load (definition) ....... 285
Optionale quipmentweight (defi-
nition) ............................................ 285
PSI (pounds pe rsquare inch )(de f-
inition) ........................................... 285
Replacing ....................................... 286
Service life ..................................... 268
Sidewal l(de finition) ....................... 285
Snow chains .................................. 270
Speed rating (definition) ................ 284
Storing ........................................... 286
Structure and characteristics
(definition) ..................................... 284
Summer tire s................................. 269
TIN (Tire Identification Number)
(definition) ..................................... 286
Tire bead (definition) ...................... 285
Tire pressure (definition) ................ 285
Tire pressures (recommended )...... 284
Tire size (data )............................... 290
Tire size desi
gnation, load-bearing
ca

pacity, speed rating .................... 281
Tire trea d....................................... 268 Tire trea
d(definition) ..................... 285
Tota lloa dlim it (definition) ............. 286
Tractio n(definition) ....................... 286
TWR (permissibl etraile rdrawbar
noseweight) (definition) ................. 286
Uniform Tire Quality Grading
Standard s(de finition) .................... 284
Wea rindicator (definition) ............. 286
Wheel and tire combination ........... 291
Wheel rim (definition) .................... 284
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 266
Important safety notes .................. 264
Towing
If the vehicl eisstuck ..................... 266
Installing/removing the towing
eye. ................................................ 265
Towin gatrailer
Active Parking Assist ..................... 154
Axle load ,permissibl e.................... 305
Cleaning the traile rtow hitch ......... 258
Coupling up atraile r...................... 165
Decoupling atraile r....................... 166
Driving tip s.................................... 162
Note sonr etrofitting ...................... 305
Power supply ................................. 167
Trailer load s................................... 305
Towin gaway
Important safety guideline s........... 264
With both axles on the ground ....... 266
With the rea raxler aised ................ 265
Towin geye......................................... 260
Trailer coupling
see Towing atrailer
Trailer loads and drawbar nose-
weights ............................................... 166
Trailer operation
Lights display messages (vehicle
with steering wheelb uttons) ......... 208
Lights display messages (vehicle
withou tsteering wheelb uttons) .... 194
Trailer towing
Blind Spot Assist ............................ 147
ESP
®................................................ 65
PARKTRONIC ................................. 153
Index21

Mountingawheel .......................... 287
Removing awheel .......................... 288
Removing and mounting the spare
wheel ............................................. 292
Snow chains ..................................2 70
Storing ...........................................2 86
Tightening torque. .......................... 289
Wheels ize/tire size ....................... 290
Windo wcurtain air bag
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 194
Operation ......................................... 50
Windows
see Side windows
Windshield
Cleaning ......................................... 256
Defrosting ...................................... 114
Windshiel dwashe rfluid
Adding ...........................................2 46
Windshiel dwiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 187
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 174
Windshiel dwiper
see Windshield
Windshiel dwipers
Problem (malfunction) ................... 106
Rea rwindow wiper ........................ 102
Replacing the wiper blades ............ 103
Switching on/off ........................... 101
Winte rdriving
Slippery road surfaces ................... 138
Snow chains .................................. 270
Winte roperation
General notes ................................ 269
Radiator cover ................................. 31
Winte rtires
M+S tires ....................................... 269
Setting alimit speed. .....................1 35
Wiper blades
Cleaning ......................................... 256
Important safety notes .................. 103
Replacing (rearw indow) ................ 104 Replacing (windshield).
.................. 103
Service indica tor ............................ 103
Wo rk

shop
see Qualifie dspecialist workshop
24Index

Operator'sManual
Beforet he first journey
These instructions, the Maintenance or Service
Booklet and the additional equipment-specific
instructions are integral parts of the vehicle.
Keep these documents in the vehicle at all
times. If you sell the vehicle, alwaysp ass on all
documents to the new owner.
Beforey ou first drive off, read these documents
carefully and familiarize yourself with your vehi- cle.
For your own safety and alonger vehicle life,
follow the instructions and warning notices in
these Operatin gInstructions. Failure to observe
the instructions may lead to damage to the vehi-
cle or personal injury.
Vehicle damage caused by afailure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
Limited warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warrant yorbythe New or Used-Vehicle War-
ranty.
Vehicle equipment
The Operatin gInstructions describe all models
and standard and optional equipment of your
vehicle that were available at the time of going
to print .Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped with all of the described functions. This also
applies to systems and function srelevant to
safety. The equipment in your vehicle may there-
fore differ from that shown in the descriptions
and illustrations.
The original purchase contrac tdocumentation
for your vehicle contains alist of all of the sys-
tems in your vehicle.
Question sconcerning equipment or operation
can be directed to any Mercedes-Benz Com-
mercial Van Center.
Service and vehicle operation
Warranty
The Limited Warrant yfor your vehicle is in
accordance with the warrantyt ermsint he Ser-
vice and Warrant yInformation booklet.
Your Mercedes-Benz Commercial Van Center
will replace and repair all factory-installed parts
in accordance with the term softhe following
warranties:
RNew Vehicle Limited Warranty
RExhaust System Warranty
REmission System sWarranty
RCalifornia, Connecticut ,Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and VermontE mission Control System War-
ranty
RState Warrant yEnforcement Laws ("Lemon
Laws")
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
Warranties. You can obtain these from any
Mercedes-Benz Commercial Van Center.
iShould you lose your Service and Warranty
Information booklet ,contact aMercedes-
Benz Commercial Van Center for areplace-
ment .The new Service and Warrant yInfor-
mation booklet will be posted to you.
Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the purchase
or leasing price be refunded if Mercedes-Benz
USA,L LC and/or authorized workshops or ser-
vice centers are not able, after several justifiable
repairs, to rectify major damage to or malfunc-
tion soft he vehicle as covered by the contrac-
tual warrantyp rovisions. Customers who pur-
chase or lease avehicle can have the vehicle
repaired within aperiod of 18 months after
delivery or after amileage of up to 29,000k m
(equals approx. 18,000m iles), whichever
comes first,i f:
(1) the same serious defect or damage which could lead to fatal or serious injuries to the
occupant softhe vehicle during driving has
been repaired at least twice and Mercedes-
Introduction25