transmission MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
ò!NThe yellow ABS warning lamp is lit while the engine is running.
ABS has been deactivated due to a malfunction. BAS, hill start assist and ESP®as
well as its driving safety systems, for example, are therefore also deactivated.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The wheels could therefore lock prematurely if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The braking distance
can increase in emergency braking situations.
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XSwitch the engine off, wait briefly and start the engine again.
XCheck if the display message has disappeared and ESP®is operational.
XIf the display message continues to be displayed:
RDrive on with care.
RVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the automatic transmission, will be restricted or unavailable.
÷N The yellow ESP®warning lamp flashes while the vehicle is in motion.
ESP®or traction control is intervening because there is a risk of skidding or at least
one wheel has started to spin.
Cruise control is automatically deactivated.
XWhen starting off, do not depress the accelerator pedal more than is necessary.
XEase off the accelerator pedal while driving.
XAdapt your driving style to suit the weather and road conditions.
XDo not deactivate ESP®.
In rare cases , it may be best to deactivate ESP®(Ypage 66).
222Indicator and warning lamps in the instrument cluster
On-board computer and displays

Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the transmission management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system (for vehicles with a gasoline engine)
Rin the fuel system
The emission limit values may be exceeded and the engine may be running in
emergency mode.
XHave the vehicle checked as soon as possible at a qualified specialist workshop.
æN The yellow reserve fuel warning lamp is on while the engine is running.
The fuel level has dropped to the reserve range.
XRefuel at the nearest gas station.
?N The red coolant warning lamp comes on while the engine is running.
On vehicles without steering wheel buttons, the coolant temperature gage is at the
start of the bar display (
Ypage 173).
On vehicles with steering wheel buttons, the coolant temperature gage is at the
start of the scale in the instrument cluster (
Ypage 39).
The temperature sensor for the coolant temperature gage is faulty.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine. Do not continue driving under any circumstances.
XSecure the vehicle to prevent it from rolling away (Ypage 133).
XConsult a qualified specialist workshop.
Indicator and warning lamps in the instrument cluster225
On-board computer and displays
Z

RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
!You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop.
If, in exceptional circumstances, you need to
disconnect the battery yourself, please make
sure that:
RSecure the vehicle to prevent it from rolling
away.
RYou have switched off the engine and
removed the key. Make sure the ignition is
switched off. Check to see that there are no
indicator lamps lighting in the instrument
cluster. Electronic components such as the
alternator may otherwise be damaged.
RAfter the battery has been disconnected,
the parking brake is automatically
engaged. You can then no longer move the
vehicle.
RFor vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. You can
then no longer move the vehicle.
RYou have first removed the negative termi- nal and then the positive terminal. Never
mix up the terminal clamp disconnection/
connection order and never mix up the ter-
minal clamps. The vehicle's electronics
may otherwise be damaged. The battery and the cover of the positive ter-
minal clamp must be installed securely during
operation.
Seat base (example: right-hand front seat)
The following description on disconnecting and
removing the battery is based upon the example
of the starter battery in the seat base of the
driver's seat. The additional battery is discon-
nected and removed in the same way as the
starter battery. The auxiliary battery is located in the seat base of the left-hand front seat.
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XOpen the front door on the right-hand side.
iTo disconnect or remove the additional bat-
tery, open the left-hand front door. The auxil-
iary battery is located in the seat base of the
left-hand front seat.
XPress both latching springs :down and
remove cover ;upwards from the seat base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
Open seat base (example: right-hand front seat)
XRemove screws Afrom holder B.
XRemove holder B.
260Battery
Maintenance and care

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position R.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care267
Maintenance and care
Z

!Vehicles with a gasoline engine:avoid
repeated and lengthy starting attempts. Oth-
erwise, the catalytic converter could be dam-
aged by non-combusted fuel.
If the indicator and warning lamps in the instru-
ment cluster do not light up at low tempera-
tures, the discharged battery may have frozen.
In this case you may neither charge the battery
nor jump-start the vehicle. The service life of a
thawed battery may be shorter. Start-up behav-
ior may deteriorate, in particular at low temper-
atures. Have the thawed battery checked at a
qualified specialist workshop.
Do not use a rapid charging device to start the
vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another
vehicle or from a donor battery using jumper
cables. For this purpose, the vehicle has a jump-
starting connection point in the engine com-
partment.
When jump-starting, observe the following
points:
RThe battery is not accessible in all vehicles. If
the other vehicle's battery is not accessible,
jump-start the vehicle using a donor battery
or a jump-starting device.
RYou may only jump-start the vehicle when the
engine and exhaust system are cold.
Rdo not start the engine if the battery is frozen.
Let the battery thaw first.
Rjump-starting may only be performed from
batteries with a nominal voltage of 12 V.
Ronly use jumper cables that have a sufficient
cross-section and insulated terminal clamps.
Rif the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
Rmake sure that the two vehicles do not touch.
Make sure that:
Rthe jumper cables are not damaged.
Rbare parts of the terminal clamps do not come into contact with other metal parts while the
jumper cables are connected to the battery.
Rthe jumper cables cannot come into contact
with parts such as the V-belt pulley or the fan.
These parts move when the engine is started
and while it is running.
Jumper cables and further information regarding
jump starting can be obtained at any qualified
specialist workshop.
Before connecting the jumper cables
XApply the parking brake.
XShift the transmission to position P.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position 0in the ignition lock
and remove it.
XOpen the hood (Ypage 251).
Connecting the jumper cable
XPush contact protection cover :of the jump-
starting connection point backwards against
the spring force as far as it will go.
The jump-starting connection point is visible.
Terminal connecting planXRemove the cover from positive terminal =
of the donor vehicle's battery.
XConnect the positive terminal clamp of the
jumper cable to positive terminal =of the
donor vehicle's battery, and then to positive
terminal Aof the jump-starting connection
point.
XRun the donor vehicle's engine at idling
speed.
Jump-starting273
Breakdown assistance
Z

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 303).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
274Tow-starting and towing away
Breakdown assistance

Have the vehicle transported on a transporter or
trailer if it has transmission damage.
When towing, the automatic transmission must
be in position N. If the automatic transmission
cannot be shifted to position N, have the vehicle
transported on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key to position 2in the igni-
tion lock
Rcannot shift the transmission to position N
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 74). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the tow-
ing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 163). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 270).
XPress the arrow on the cover
:and remove
cover :from the opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert the screwdriver into the towing eye and
tighten the towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 270).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 270).
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the top and
press it in at the bottom until it engages.
XStow the towing eye and the screwdriver with
the vehicle tool kit (Ypage 270).
Towing with the rear axle raised
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XSwitch on the hazard warning lamps
(Ypage 96).
XTurn the front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary, turn the key to position 0in the
ignition lock and remove it.
XTake the key with you when leaving the vehi-
cle.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions when towing your vehicle with the rear axle
raised (
Ypage 274).
Tow-starting and towing away275
Breakdown assistance
Z

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 274).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 96).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 272).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
276Electrical fuses
Breakdown assistance

Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XShift the transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe the legal requirements on the cor-
rect use of the warning triangle or warning
lamp for the country in which you are cur-
rently driving
XSecure the vehicle to prevent it from rolling
away.
Observe the safety notes on parking under
"Driving and parking" (
Ypage 133)
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XIf included in the vehicle equipment, take the
tire-changing tool kit out of the vehicle tool kit
(
Ypage 270).
Apart from some country-specific variants,
vehicles are not equipped with tire-changing
tools. Some tools for changing a wheel are
specific to the vehicle. Consult a qualified
specialist workshop for more information on
which tools are required to perform a wheel
change on your vehicle.
XIf included in the vehicle equipment, remove
the spare wheel from the spare wheel bracket (
Ypage 301). Observe the safety notes listed
under "Spare wheel" (Ypage 301).
XCarefully remove the hub caps.
XUsing lug wrench :, loosen the wheel bolts
on the wheel to be changed counter-clock-
wise by about one full turn. Do not remove the
wheel bolts.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
Observe the following when raising the vehicle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If the jack is used incor-
Changing wheels297
Wheels and tires
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Vehicle electronics
Tampering with the engine electron-
ics
!
Only have engine electronics and the corre-
sponding parts, such as control units, actua-
tors, sensors or connector leads, serviced at a
qualified specialist workshop. Otherwise, the
vehicle parts may wear more quickly. This can
lead to loss of the New Vehicle Limited War-
ranty.
Installing electrical or electronic
equipment
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. You can obtain
further information from any Mercedes-Benz
Commercial Van Center. For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec-
tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicle identification plate on the driver's side B-
pillar
XOpen the driver’s door.
You will see vehicle identification plate
:
with the vehicle identification number (VIN),
the paint code and the permissible weight
data.
Identification plates303
Technical data