winter tires MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Indicator and warning lamps in the
instrument cluster ............................... 219
Multimedia systems in brief............230
Introduction .........................................2 30
Audio 15 .............................................. 232
Stowing and features .......................238
Useful information ............................... 238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ...........................................2 39
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241
Transporting loads ............................242
Useful information ............................... 242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 245
Securing loads ..................................... 247
Carrier systems ................................... 248
Maintenance and care ......................250
Useful information ............................... 250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263
Breakdown assistance .....................270
Useful information ............................... 270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses ....................................2 76
Wheels and tires............................... 277
Useful information ............................... 277 Important safety notes ........................ 277
Operation ............................................ 277
Operation in winter .............................. 279
Tire pressure ....................................... 280
Loading the vehicle .............................. 288
What you should know about wheels
and tires .............................................. 291
Changing wheels ................................. 296
Wheel and tire combination ................. 300
Spare wheel ......................................... 301
Technical data
................................... 303
Useful information ............................... 303
Vehicle electronics .............................. 303
Identification plates .............................3 03
Service products and capacities .......... 304
Vehicle data ......................................... 311
Contents3

Tires ............................................... 217
Vehicle ...........................................218
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 189
Driving systems .............................2 00
Engine ............................................ 198
Hiding ............................................ 189
Important safety notes .................. 189
Introduction ................................... 189
Key ................................................ 203
Lamps ............................................ 196
Setting the language ......................1 74
Tires ............................................... 201
Vehicle ...........................................2 02
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 227
Distance warning function ...............144
Door
Changing bulbs (ambient lamp) ....... 99
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Indicator lamp ................................ 229
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 136
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 128
Driver's door and front-passenger
door ...................................................... 74 Driving abroad
Fuel ..................... ........................... 137
Low

-beam headlamps .................... 137
Mercedes-Benz Service ................. 137
Driving off-road
see Off-road driving
Driving on flooded roads .................. 139
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
ESP
®(Electronic Stability Pro-
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 144
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Driving systems
Active Parking Assist ..................... 154
ATTENTION ASSIST ........................ 150
Blind Spot Assist ............................ 146
Cruise control ................................ 142
Display messages (vehicle with
steering wheel buttons) ................. 214
Lane Keeping Assist ......................1 48
PARKTRONIC ................................. 151
Rear view camera .......................... 158
Driving tips
Automatic transmission ................. 130
Brakes ...........................................1 37
Break-in period .............................. 120
Checking brake lining thickness .... 138
Downhill gradient ........................... 137
Drinking and driving ....................... 136
Driving abroad ............................... 137
Driving in mountainous areas ........1 41
Driving in winter .............................1 39
Driving on flooded roads ................ 139
Driving on wet roads ......................1 39
Exhaust check ............................... 136
Fuel ................................................ 136
General .......................................... 135
Hydroplaning ................................. 139
Icy road surfaces ........................... 139
Important safety notes .................. 120
10Index

Ventilationsee Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
WarningStickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
ESP
®.............................................. 222
ESP®OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Operati on ......................................... 52
Wi

ndows
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Index25

Winter tiresM+S tires ....................................... 279
Setting a limit speed ...................... 136
Wiper blades
Cleaning ......................................... 266
Important safety notes .................. 105
Replacing (rear window) ................ 106
Replacing (windshield) ...................1 05
Service indicator ............................ 105
Workshop
see Qualified specialist workshop
26Index

Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction33
Z

the electric sliding door using the corresponding
ÅorÆ sliding door button in the center
console (
Ypage 77).
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
REBD ( Electronic Brake Force Distribution)
RABS ( Anti-lock Braking System)
RBAS ( Brake Assist System)
RESP®(E lectronic Stability Program)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
Rthe speed information determined by the
vehicle is within the legally prescribed display
accuracy
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 277).
ABS (Anti-lock Braking System)
General notes
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ò warning lamp in the instrument cluster
lights up when the ignition is switched on. The
lamp goes out when the engine starts running.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the òwarning lamp
(
Ypage 222) lights up while the engine is run-
ning and the display shows a message:
64Driving safet ysystem s
Safety

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 300).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
136Driving tips
Driving and parking

110 yds (100 m) at a maximum speed of 12 mph(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving in wet conditions
Hydroplaning
GWARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake care-
fully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as follows:
Rreduce your speed
Ravoid tire ruts
Rapply the brakes with care
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rthe water level of standing water should not
be above the lower edge of the front bumper
Rdo not drive faster than walking speed
Driving in winter
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
!An accumulation of snow and ice, particu-
larly when frozen, caught in the area around
the air intake slots, moving parts, the axles
and the wheel arches may:
Rrestrict air intake
Rdamage vehicle parts
Rcause malfunctions by restricting the mobi-
lity intended by the design (e.g. reduced
possible steering input).
Regularly check the vehicle and remove snow
or ice when traveling in wintry conditions.
If there is any damage, inform a qualified spe-
cialist workshop.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
XTry to maintain control of the vehicle using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. If you do not adjust
your driving style, the vehicle may start to skid.
Al

ways adapt your driving style and drive at a
speed to suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Driving tips139
Driving and parking
Z

You can find further information under:
R"M+S tires" (Ypage 279)
R"Snow chains" (Ypage 280)
R"Driving with summer tires" (Ypage 279)
Also observe the notes under "Winter operation"
(
Ypage 279).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When loading your vehicle for driving off-road or
on a construction site, keep the vehicle's centerof gravity as low as possible.
Rules for driving off-road
!Always bear the vehicle's ground clearance
in mind and avoid obstacles, e.g. deep ruts.
Obstacles may damage the following parts of the vehicle:
Rthe chassis
Rthe drive train
Rthe fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
140Driving tips
Driving and parking

used cleaning productsinan environmentally
responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths inan environmentally responsible man-
ner.
Regular care of your veh icle isa condition for
retaining the qualityin the long term.
Use care products and cleaning agents recom-
mended and approved byMercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWAR NING
Braking eff iciency isreduced after washing
the veh icle. There isa risk of an acc ident.
After the veh iclehas been washed, brake
carefully whilepaying attention to the traff ic
conditions unt ilfull braking power isrestored.
!Make sure that the automat iccar wash is
suitable for the size of the veh icle.
Before washing the veh icle inan automat ic
car wash, fold inthe exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the veh icle
itself could bedamaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automat iccar wash.
!Make sure that:
Rthe side wind ows and the roof are com-
plet ely closed
Rthe clim ate control blower is swit ched off
Rthewind shield wiper swit chisat position 0
The veh iclecould otherwise be damaged.
You can wash the veh icle inan automat iccar
wash from the very start.
Wash off excess dirtbefore cleaning the veh icle
in an automat iccar wash. After putting the vehicle through an automat
ic
car wash, wipeoff wax from:
Rthe windshield
Rthewind shield wiperblades
This will prevent smears and reduce wiping
noises caused byresidue on the windshield.
Ron vehicles with rear doors, from the rear view
c
amera lens inthe top of the license plate
molding (
Ypage 267)
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and donot wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mildcleaning agent, e.g. a Mercedes-
Benz approved car shampoo.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet grilles.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle inwinter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozz le(dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diat ely.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
264Care
Maintenance and care