roof MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

You will find information about the maximum
roof load under "Cargo tie-down points and car-
rier systems" (
Ypage 314).
!Make sure that:
Rthe screws of the roof carrier are tightened
to a maximum torque of 7.4 lb-ft(10 Nm) in
the threaded holes provided and
Rthere is a minimum bolt penetration of
4 turns.
Only install roof carriers and rear racks that
have been approved or recommended for
Mercedes-Benz vehicles. This will help avoid
damage to the vehicle.
You can install a roof carrier on the roof and, for
example, a rear-mounted cycle rack on the tail-
gate.
Install the protective caps on the securing
threads after you have removed the roof carrier.
If you have installed a rear rack on the tailgate,
the additional weight reduces the assistance
provided by the gas pressure springs when the
tailgate is opened. You will then need more force
to open the tailgate. At low outside tempera-
tures below freezing you will need to provide
extra support for the tailgate to prevent it from
sinking unintentionally.
Carrier systems251
Transporting loads
Z

Comply with the foll owing safety precautions
and take protective measures when handlin g
batteries.
Risk of explos ion. Explosive oxyhy-
drogen isproduced when batteries
are bein g charge d.Only charge bat-
teries in well- ventilated areas.
Fire, open flames and smoking are
therefore pro hibited when working
on the battery. Avoid creating
sparks.
Battery acid iscaustic. Avoid con-
tact with the skin, eyes or clothing.
Wear acid-proof protective gloves. If
skin or clothes are splashed with
acid, neutr alize the splashes imme-
diat elywith soapy water or an acid
neutr alizer, and then clean the affec-
ted areas with water. Consult a doc-
tor ifnecessary.
Wear eye protection. When mixing
water and acid, the liquidcan splash
into your eyes. Rinse acid splashes
to the eyes immediately with clean
water and contact a doctor immedi-
ately.
Keep ch ildren at a safe distance.
Childr en are not ableto assess the
dangers posed bybatteries and
acid.
When handlin g batteries, observe
the safety precautions and special
protective measures contained in
th is Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It isagainst the
law to dispose of them with
the household rubbish. They
must becollec ted separate ly
and recycled to protect the
environment.
Dispose of batteries inan
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
co llec tion point for used bat-
teries. Observe the foll
owing notes:
RRecharge the battery more frequently, if you:
-predominantly drive short distances
-predominantly drive at low outside temper-
atures
-leave the vehicle parked for a lengthy
period
In order for the batteries to achieve their max-
imum possible service life, they must always
be sufficiently charge d.
RConsult an authorized Mercedes-Benz Com-
mercial Van Centerifyou wish to leave your
vehicle parked for a long period of time.
RWhen you park the vehicle, remove the key if
you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power.
RIf your vehicle requires jump-starting, or if you
wish to provide jump-starting assistance to
another vehicle, only use the jump-starting
connection point in the engine compartment
(
Ypage 274).
RHave the battery removed at a qualified spe-
cialist workshop.
Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the seat base of the right-
hand front seat
RAuxiliary battery inthe seat base of the right-
hand front seat
RAdditional battery inthe seat base of the left-
hand front seat
Disconnecting and removing
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
Battery261
Maintenance and care
Z

used cleaning productsinan environmentally
responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths inan environmentally responsible man-
ner.
Regular care of your veh icle isa condition for
retaining the qualityin the long term.
Use care products and cleaning agents recom-
mended and approved byMercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWAR NING
Braking eff iciency isreduced after washing
the veh icle. There isa risk of an acc ident.
After the veh iclehas been washed, brake
carefully whilepaying attention to the traff ic
conditions unt ilfull braking power isrestored.
!Make sure that the automat iccar wash is
suitable for the size of the veh icle.
Before washing the veh icle inan automat ic
car wash, fold inthe exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the veh icle
itself could bedamaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automat iccar wash.
!Make sure that:
Rthe side wind ows and the roof are com-
plet ely closed
Rthe clim ate control blower is swit ched off
Rthewind shield wiper swit chisat position 0
The veh iclecould otherwise be damaged.
You can wash the veh icle inan automat iccar
wash from the very start.
Wash off excess dirtbefore cleaning the veh icle
in an automat iccar wash. After putting the vehicle through an automat
ic
car wash, wipeoff wax from:
Rthe windshield
Rthewind shield wiperblades
This will prevent smears and reduce wiping
noises caused byresidue on the windshield.
Ron vehicles with rear doors, from the rear view
c
amera lens inthe top of the license plate
molding (
Ypage 269)
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and donot wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mildcleaning agent, e.g. a Mercedes-
Benz approved car shampoo.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet grilles.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle inwinter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozz le(dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diat ely.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
266Care
Maintenance and care

RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after six years at the latest,
regardless of wear. This also applies to the
spare wheel.
Operation in winter
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Only use wheels with tire sizes approved by
Mercedes-Benz.
Prior to the onset of winter, ensure that snow
chains are stowed in the vehicle (
Ypage 282).
Snow chains cannot be mounted on all wheel/
tire combinations. Observe the restrictions on
the use of snow chains under "Wheel/tire com-
binations" (
Ypage 302).
Also observe the notes in the "Changing a
wheel" section (
Ypage 298).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tire s. Usingsu mmer tires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
M+S tires
GWARNING
Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
Ryou should therefore adapt your driving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the wheel to be replaced.
Ronly use a spare wheel that differs from the
wheel to be replaced for a short time.
Rhave a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type.
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
Use winter tires or all-season tires at tempera-
tures below 45 ‡ (+7 †). Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
For safe driving, use M+S tires of the same make
and tread pattern on all wheels.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
If you mount M+S tires that have a lower maxi-
mum permissible speed than the maximum
design speed of the vehicle, affix a correspond- ing warning label in the driver's field of vision.
You can obtain this at a qualified specialist work-
shop.
Once you have mounted the winter tires:
XCheck the tire pressure (Ypage 282).
XRestart the tire pressure monitor
(Ypage 289).
Operation in winter281
Wheels and tires
Z

GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight of
the vehicle including fuel, tools, spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight if applicable. The gross
vehicle weight must never exceed the permissi-
ble gross weight (GVWR) specified on the
B-pillar on the driver's side (
Ypage 305).
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permitted gross
weight of the fully laden vehicle (weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight if
applicable). The permissible gross weight is
specified on the vehicle identification plate on
the B-pillar on the driver's side (
Ypage 305).
Maximum weight of the laden vehicle
The maximum weight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe load limit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1 psi. Another tire pressure unit is
bar. 100 kilopascals (kPa) are the equivalent of
1 bar.
Load index
In addition to the load bearing index, a load
index can be stamped onto the sidewall of the
tire. It specifies the load-bearing capacity of the
tire more precisely.
Curb weight
The weight of a vehicle with standard equipment
including the maximum filling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipment if these
are installed on the vehicle, but does not include
passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or pounds is
the maximum weight for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one tire.
Maximum load on one tire
Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspect ratio
Relationship between tire height and width in
percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure should only be corrected when the tires are
cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire tread
The part of the tire that comes into contact with
the road.
Tire bead
The tire bead ensures that the tire sits securely
on the wheel. There are several steel wires in the bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, a roof rack or a high-performance bat-
tery, are not included in the curb weight and theweight of the accessories.
What you should know about wheels and tires297
Wheels and tires
Z

Guide/load rails
The maximum tensile load for the cargo tie-
down points on a guide/load rail is:
Cargo tie-down
pointPermissible nomi-nal tensile load
Guide rail786.5 lbf
(350 daN)
Load rails on cargo
compartment floor1124.0 lbf (500 daN)
Load rail on sidewall225.0 lbf
(100 daN)
The values specified apply only to loads placed
on the cargo compartment floor if:
Rthe load is secured to two cargo tie-down
points on the rail and
Rthe distance to the nearest load-securing
point on the same rail is approximately 3 ft
(1 m)
Maximum roof load
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!The weight of any load carried on the roof,
including the roof carrier, must not exceed
the maximum permissible roof load.
The roof carrier supports must be mounted at
equal distances.
Install rail carriers in front of and behind the
middle prop.
!For safety reasons, Mercedes-Benz recom-
mends that you only use roof carrier systems
which have been tested and approved for
Mercedes-Benz vehicles. This will help to
avoid damage.
Maximum roof load330 lbs (150 kg)
with at least three
pairs of support
points
The data is valid for a load distributed evenly
over the entire roof area.
Reduce the load on shorter roof carriers pro-
portionately. The maximum load per pair of roof
carrier supports is 110 lbs (50 kg). The maxi-
mum load of a rail carrier bar is 220 lbs (100 kg).
Loading guidelines and other information con-
cerning load distribution and load securing can
be found in the "Transporting" section
(
Ypage 244).
Trailer tow hitch
General notes
Mercedes-Benz recommends having a trailer
tow hitch retrofitted at an authorized Mercedes-
Benz Van Dealer.
Use only a trailer tow hitch that has been tested
and approved specially for your vehicle by the
distributor named on the inside of the front
cover. Only use a ball coupling for your Metris
trailer tow hitch if it has been approved for your
vehicle. You can also find information on the
permitted dimensions of the ball coupling on the
identification plate of the trailer tow hitch.
You can obtain advice from a qualified specialist
workshop. Also observe the information on tow-
ing a trailer in the "Driving and parking" section
(
Ypage 165).
Vehicle data315
Technical data
Z