MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Problems with the sliding door
ProblemPossible causes/consequences andMSolutions
The electric sliding door
is locked in place.Unfavorable operating conditions, e.g. frost, ice or heavy soiling, may
obstruct the sliding door.
XPress and hold the sliding door button until the sliding door has
opened or closed.
The sliding door moves with increased force. Observe that, in such
circumstances, the obstacle detection is less sensitive. To stop the
movement, release the sliding door button.
XRemove the cause of the blockage at the earliest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 313).
Opening and closing
XTo open: press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required.
In an emergency, you can open the tailgate
using the release catch for service purposes.
XPry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver from the vehicle tool kit.
XInsert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
XSwing the tailgate upwards.
Tailgate79
Opening and closing
Z

Rear doors
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, par-
ticularly if the vehicle is moving, exhaust
fumes could enter the passenger compart-
ment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of
approx. 90° and, if necessary, 180° or 270°.
Always make sure that the open rear door is
correctly engaged in the detent.
Opening and closing from the outside
Opening the right-hand rear door
XPull handle :.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
Opening the left-hand rear door
XMake sure that the right-hand rear door is
open and engaged.
XPull release handle :in the direction of the
arrow.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
80Rear doors
Opening and closing

Closing the rear doors from the outside
XIf necessary, pull the rear door away from themagnetic door retainer (Ypage 81).
XClose the left-hand rear door firmly from the
outside.
XClose the right-hand rear door firmly from the
outside.
Opening/closing from the inside
Releas eth eleve ron th einside of th erigh trear door
A white section on latch ;indicates that the
rear door is unlocked.
iYou can only open the locked rear doors
from the inside if the child-proof locks have
not been activated.
XTo unlock: slide latch;to the left.
You will see a white marking.
XTo open: pull opening lever :up and open
the rear door.
XSwing the rear door to the side until it
engages.
iIf you open a locked rear door from inside,
you only unlock the rear door. The other doors
remain locked.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
XTo close: make sure that the left-hand rear
door is closed.
XPull the rear door firmly by the door handle to
close it.
XTo lock: slide latch ;to the right.
The white section is no longer visible.
Opening at an angle of 180° or 270°
Depending on the vehicle equipment, you can
open the rear doors up to an angle of 180° or
270° (side wall).
!When you open the sliding door, first make
sure that:
Rthe rear door is not opened to an angle of
270°.
Rthe rear door is not clipped into the door
retainer.
The sliding door could otherwise collide with
the opened rear door and the doors could be
damaged.
Door retaine r(example :righ trear door )
XOpen the rear door to about 45°.
XPull and hold door retainer :in the direction
of the arrow.
XOpen the rear door more than 90°, so that the
door retainer cannot engage.
XRelease the door retainer and open the door
to an angle of 180° or 270°.
Magnetic door retaine r
Rear doors81
Opening and closing
Z

XWith the rear door opened to an angle of 270°
push it against the magnetic door retainer=
on the side wall.
When the magnet on rear door ;is in contact
with magnetic door retainer =, the rear door
is held in this position.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window from moving
upwards during the automatic closing process,
the side window opens again automatically. Dur-ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
:Power window, left
;Power window, right
The switches on the driver's door take prece-
dence.
82Side windows
Opening and closing

XTo open manually:press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the corresponding switch
beyond the point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for
about five minutes or until you open a front door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
Rto unlock the vehicle
Rto open the side windows
The convenience opening feature can only be
operated using the key. The key must be close to
the driver's door handle.
XConvenience opening: point the tip of the
key at the driver's door handle.
XPress and hold the %button until the side
windows are in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can close the
side windows at the same time.
The SmartKey must be close to the driver's door
handle.
Observe the notes on the automatic reversing
feature for the side windows (
Ypage 82).
XConvenience closing feature: point the tip
of the SmartKey at the driver's door handle.
XKeep the &button pressed until all side
windows are fully closed.
XMake sure that all side windows are closed.
XTo interrupt convenience closing feature:
release the &button.
Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the volt-
age supply.
XTurn the SmartKey to position 2in the ignition
lock.
XPull the two power window switches and hold
for approximately one second after closing
the side window.
XIf the side windows remain closed after the
button has been released, they have been
reset correctly. If this is not the case, repeat
the steps above for the open window.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
Side windows83
Opening and closing
Z

body could be trapped in the closing area in the process. This poses an increased risk of injury oreven fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
You cannot completely
open or close a side win-
dow.If there are no objects or leaves in the window guide that prevent the
sliding sunroof from closing, there has been a malfunction or the on-
board voltage has been interrupted.
XReset the side window (Ypage 83).
84Side windows
Opening and closing

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Seats85
Seats, steering wheel and mirrors
Z

!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being correctly routed. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
Please also observe the important safety notes
on "Air bags" (
Ypage 50), "Seat belts"
(Ypage 47) and "Child restraint systems"
(Ypage 59).
Adjusting the seat manually
:Seat fore-and-aft adjustment
;Seat cushion angle adjustment
=Seat height adjustment
?Seat backrest adjustment
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forward or back until you can
depress the pedals.
XRelease lever :.
XSlide the seat forward or back until you hear it
engage.
XTo adjust the seat height: press or pull lever
= repeatedly until you have reached the
desired seat height.
XTo adjust the backrest: turn handwheel?
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel ?towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat angle: turn handwheel;
towards the front.
The front of the seat cushion tilts down.
XTurn handwheel ;towards the rear.
The front of the seat cushion tilts up.
Adjusting the seat electrically
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
86Seats
Seats, steering wheel and mirrors

The seats can be adjusted when the key is
removed and the door is open.
Buttons for electric seat adjustment on the door
trim
:
Head restraint height adjustment
;Seat backrest adjustment
=Seat height adjustment
?Seat cushion angle adjustment
ASeat fore-and-aft adjustment
XTurn the key to position2in the ignition
lock.
or
XOpen the door.
XAdjust the seat using the buttons on the door
trim.
If the ignition is not switched on, you can adjust
the seat within 30 seconds of unlocking the
vehicle.
If you wish to adjust the seat electrically after
30 seconds:
XPull the key out of the ignition lock and press
the % button.
XAdjust the seat using the buttons on the door
trim.
iYou can save the settings for the seats with
the memory function (Ypage 94).
Adjusting lumbar support
To support the lumbar region, you can set the
backrest contour of each front seat (4-way lum- bar support) electrically.
Electrically adjustable lumbar support
:
To raise the backrest contour
;To soften the backrest contour
=To lower the backrest contour
?To harden the backrest contour
Rear bench seats
General notes
For a variable configuration of the vehicle inte-
rior in the rear, you can:
Rear bench seat
Rremove the rear bench seat by releasing the
quick-locking mechanism (Ypage 89)
Bench seat anchorage
GWARNING
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is mov-
ing. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
Example: seat rail system with quick-locking mech-
anism
Seats87
Seats, steering wheel and mirrors
Z

Guide rails:of the seat rail system allow you
to:
Rsecure rear bench seats in up to two rear seat rows
The only way to ensure that the rear bench seats
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
Seating variants
GWARNING
If the rear bench seats are not installed as
described, the safety precautions integrated
into the rear bench seats cannot protect as
intended. There is an increased risk of injury.
Only install the rear bench seats as described.
Only use rear bench seats approved for the
vehicle.
You can install rear bench seats with two or
three seats.
The seating variants shown are only permitted if the conditions named below for safe rear seat-
ing are met. Other seating variants are not per-
mitted and can endanger the occupants.
Seating variants facing forwards
EE
EASY-ENTRY/EXIT feature
If a rear bench seat is marked with EEin the
illustrations, a rear bench seat must be installed
with the EASY-ENTRY/EXIT feature in the posi-
tion indicated.
If a rear bench seat is not marked, a rear bench
seat without an EASY-ENTRY/EXIT section must
be installed in the position indicated. Please observe the following conditions for safe
rear seating:
ROnly use rear bench seats approved for the
vehicle.
RA rear bench seat with three seats
without
EASY-ENTRY/EXIT feature may only be instal- led if there is no other row of rear seats behind
it.
RPassengers may only use the seats if the rear
bench seat has engaged correctly
(
Ypage 89).
EASY-ENTRY/EXIT feature
GWARNING
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is mov-
ing. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The rear bench seat will not engage when fol-
ded forward. The rear bench seat may inad-
vertently fold backward while accelerating,
braking, changing direction suddenly or in the
event of an accident, for example. People
within the sweep of the rear bench seat may
become trapped. There is a risk of injury.
Before driving off, always fold back the rear
bench seat if it is folded forward. Make sure
that the rear bench seat is fully engaged.
The only way to ensure that the rear bench seat
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
The rear seat leg is only engaged when the red
indicator tab is no longer visible and is fully
retracted into the seat leg.
88Seats
Seats, steering wheel and mirrors