manual transmission MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Function/notes ............................. 155
Attention Assist
see ATTENTION ASSIST
ATTENTION ASSIST
see ATTENTION ASSIST
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ...........
202
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 216
see Lights
Automatic car wash (care) ............... 264
Automatic headlamp mode .............. 100
Automatic locking ............................... 76
Automatic transmission
Accelerator pedal position ............. 134
Changing gear ............................... 132
DIRECT SELECT lever ..................... 131
Display message ............................ 225
Drive program display .................... 132
Driving tips .................................... 134
Emergency running mode .............. 136
Engaging drive position .................. 131
Engaging neutral ............................ 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Gearshift recommendation ............ 136
Important safety notes .................. 130
Kickdown ....................................... 135
Manual shifting .............................. 135
Overview ........................................ 130
Problem (malfunction) ................... 136
Program selector button ................ 134
Rocking the vehicle free ................ 135
Shift ranges ................................... 133
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 135
Trailer towing ................................. 135
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 136 Axle load, permissible (trailer
towing) ...............................................
315 B
Back support see Lumbar support
Backup lamp
Display messages (vehicle with
steering wheel buttons) .................

217
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
BAS (Brake Assist System)
Function/notes ................................ 67
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 73
Important safety notes .................... 73
Replacing ......................................... 73
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 260
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Before driving off
Important safety notes .................. 127
Belt
see Seat belts
Belt warning ......................................... 50
Blind Spot Assist
Activating ....................................... 153
Activating/deactivating (vehicle
with steering wheel buttons) ......... 191
Collision warning ........................... 153
Display message ............................ 223
Important safety notes .................. 152
Monitoring range of the sensors .... 152
Notes/function .............................. 151 Index
5

Operating safety and vehicle
approval
Attachments and bodies
.................. 33
Changing the engine power out-
put ................................................... 32
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 33
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 33
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 32
Registering your vehicle ................... 33
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 181
On-board computer (vehicle with-
out steering wheel buttons) ........... 176
Operating unit
Media Interface ................................ 43
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 175
Overhead control panel ...................... 44
Overrevving range ............................. 175
Overrun cutoff ................................... 140P
Paint code number ............................
304
Paintwork (cleaning instructions) ... 265
Parking ............................................... 138 Important safety notes .................. 138
Parking brake ................................ 138
Rear view camera .......................... 163
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 159
see PARKTRONIC
see Rear view camera
Parking aid
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 214 Display message (vehicle without
steering wheel buttons) .................

201
Notes/function .............................. 138
Warning lamp ................................. 138
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 107
PARKTRONIC
Deactivating/activating ................. 158
Display messages .......................... 221
Driving system ............................... 156
Function/notes ............................. 156
Important safety notes .................. 157
Problem (malfunction) ................... 159
Range of the sensors ..................... 157
Roll-back warning .......................... 158
Trailer towing ................................. 159
Warning display ............................. 158
Partition
Note ................................................. 34
Transport protection ...................... 244
PASSENGER AIR BAG OFF
Indicator lamp .................................. 47
Passenger bench seat
Seat sliders ...................................... 89
Passenger compartment air-con-
ditioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 66
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 265
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 127
Visual check of the vehicle exte-
rior ................................................. 127
Program selector button .................. 134
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 128 Index
17

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer
need them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal
when starting the engine.
R do not warm up the engine when the vehi-
cle is stationary.
R drive carefully and maintain a safe dis-
tance from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each
gear only up to Ô of its maximum engine
speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel con-
sumption. Environmental issues and recom-
mendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment. Operating safety and vehicle
approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions
or system failures. There is a risk of an acci-
dent.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist work-
shop.
Airbags and pyrotechnic Emergency Tension-
ing Devices contain perchlorate material,
which may require special handling or environ-
mental protection measures. National guide-
lines must be observed during disposal.
For California, you will find further information
online at: http://www.dtsc.ca.gov Notes on driving
Damage to the vehicle may occur in the follow-
ing cases:
R The vehicle becomes grounded, e.g. on a
high curb or an unpaved road.
R You drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road.
R A heavy object strikes the underbody or
chassis components.
In such situations, the body, frame, under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no 30
Introduction

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
park position P.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children or animals unattended
in the vehicle. Always keep the SmartKey
out of reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings before inserting the SmartKey into the igni-
tion lock.
! Keep the key away from strong magnetic
fields. The remote control function may oth-
erwise be damaged.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions
:
Battery check lamp
; & To lock the vehicle centrally
= 5 To unlock the sliding doors and the
tailgate or rear-end door or to unlock and
open or close the electric sliding door
? Mechanical key
A % To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle
from some distance. To prevent theft, only use
the key in the immediate vicinity of the vehi-
cle.
Change the batteries immediately if battery
check lamp : does not light up briefly with
every press of a button (Y page

73).
X To unlock centrally: press the % but-
ton.
The turn signals flash once. Key
71
Opening and closing Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Breaking-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle
has been delivered or after repairs. Full system
effectiveness is not reached until the end of
this teach-in procedure.
New or replaced brake pads and brake discs
only reach their optimal braking effect after a
few hundred kilometers of driving. Until then,
compensate for this by applying greater force
to the brake pedal. The first 1000 miles (1500 km)
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km

) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed Ø of the
permissible maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the pressure point (kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake
can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident.
Release the parking brake fully before driv-
ing off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is
stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train. 126
Driving
Driving and parking

Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Only shift
the transmission to
j when the
vehicle is stationary.
The automatic transmission shifts
to j automatically in the following
situations:
R if you pull out the key.
R if you open the driver's door
when the vehicle is stationary or
when driving at a very low speed
and the transmission is in posi-
tion h or k.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well
once you have parked the vehicle. C Reverse gear
Only shift the transmission to
k
when the vehicle is stationary. A Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing or towing.
If ESP
®
is deactivated or faulty: shift
the transmission to position i if
the vehicle is in danger of skidding,
e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral i.
! When the engine is switched
off, rolling in idle i can damage
the power transmission and
result in transmission damage. 7 Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range. Transmission position and drive pro-
gram display
:
Drive program
; Current transmission position or
current gear in drive program M
= Shift range, if restricted
The transmission positions and current drive
program : are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
( Y page
135).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =,
e.g. D2 ( Y page 133).
The arrows in the transmission position display
show how and into which transmission posi-
tions you can change using the DIRECT
SELECT lever. Changing gear
The automatic transmission adapts to your
individual driving style by continuously adjust-
ing its shift points. These shift point adjust-
ments take into account the current operating
and driving conditions. If the operating or driv-
ing conditions change, the automatic transmis-
sion reacts by adjusting the gearshift program.
When the automatic transmission is in trans-
mission position h, it shifts the individual
gears automatically.
This depends on the following factors:
R the drive program selected ( Y page 134)
R any restriction in the shift range
(Y page

133)
R the position of the accelerator pedal
R the road speed
You can also change gear manually if you
select drive program M (Y page 135).132
Automatic transmission
Driving and parking

Shift ranges
:
To shift down and restrict the shift range
; To shift up and derestrict the shift range
In transmission position h and drive pro-
grams E and C, you can use the steering wheel
paddle shifters to change gear yourself and
restrict or derestrict the shift range of the
automatic transmission.
X To shift down and restrict the shift
range:
briefly pull left steering wheel paddle
shifter :.
The automatic transmission shifts to the
next gear down, depending on the gear cur-
rently engaged. The shift range is also
restricted.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
or X Pull and hold left steering wheel paddle
shifter :.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission shifts down one or more gears
and restricts the shift range.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
The automatic transmission does not shift
down if you pull the left steering wheel pad-
dle shifter whilst traveling at too high a
speed. If the maximum engine speed for the
restricted shift range is reached and you
continue to depress the accelerator pedal,
the automatic transmission will shift up
automatically. This protects the engine from
overrevving. X
To shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter
;.
The automatic transmission shifts to the
next gear up, depending on the gear cur-
rently engaged. This derestricts the shift
range at the same time.
If the display shows only transmission posi-
tion h, the shift range restriction is can-
celed.
X To derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display
shows transmission position D .
Shift ranges and driving situations =
Use the engine's braking effect.
5
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes You can use the program selector button to
choose between different drive programs for
the automatic transmission, depending on the
engine. Engine management and the gearshift-
ing characteristics of the automatic transmis-
sion change depending on which drive pro-
gram is selected. Thus, a more comfort-orien-
ted, a more economical, or a sportier driving
style is supported, depending on the wish of
the driver. Selecting drive program M deacti-
vates automatic gearshifting, requiring that
you change gear manually.
After the engine is started, the automatic
transmission automatically switches to drive
program C (Comfort) for a comfortable and
economical driving style. Automatic transmission
133Driving and parking Z

Program selector button
X
Press the É program selector button
repeatedly until the desired drive program is
selected.
The display shows the letter of the selected
drive program at the top of the transmission
position indicator (Y page
132).M Manual Manual gearshifting
C Comfort Comfortable, economical
driving style
E Eco Particularly economical
driving style
Drive program (M)
The Manual drive program is characterized by
the following:
R The automatic transmission must be shifted
manually at all times. the automatic trans-
mission does not shift up automatically even
when the maximum engine speed is reached
(Y page

135).
Drive program S Drive program Sport
has the following charac-
teristics:
R The vehicle exhibits sporty handling charac-
teristics.
R The automatic transmission shifts up at a
later point and shifts down earlier. These
automatic transmission shift points may
increase fuel consumption. Drive program C Drive program Comfort has the following
characteristics:
R
The vehicle delivers comfortable, economi-
cal handling characteristics.
R Optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R Increased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
R The automatic transmission shifts up
sooner. The vehicle thus maintains lower
engine speeds.
Drive program E Drive program Eco
has the following charac-
teristics:
R The vehicle exhibits particularly economical
handling characteristics.
R The maximum available engine torque is
reduced.
R Optimal fuel consumption resulting from the
automatic transmission shifting down signif-
icantly later and up significantly sooner,
even at full-load operation.
No shift point adjustment for adapting to
individual, dynamic driving styles.
In kickdown, the automatic transmission
automatically shifts to drive program C.
R Increased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts134
Automatic transmission
Driving and parking

Kickdown
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free At speeds up to 5 mph (9 km/h) you can
switch back and forth between drive position
h and reverse gear
k without applying the
brakes. This helps when rocking the vehicle
out of snow or slush.
X Push the DIRECT SELECT lever alternately
up and down beyond the first point of resist-
ance.
Towing a trailer X
Depending on the downhill gradient, limit
the shift range
(Y page 133) or shift man-
ually into a lower gear (Y page 135) in which the engine will operate in the middle
of the engine speed range. This also applies
if cruise control is activated. Manual gearshifting
General notes If you select drive program
M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as
the drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram M to another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive
program and transmission position h again. Shifting gears
:
To shift down
; To shift up
The drive program display shows M and the
transmission position indicator shows the
selected gear.
X To shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the auto-
matic transmission shifts up to the next
gear.
If the maximum engine speed is reached in
the currently engaged gear and you con-
tinue to accelerate, the automatic transmis-
sion will not shift up automatically. Always
make sure that the engine speed does not
reach the red area of the tachometer.
Observe the gearshift recommendation in
the display

(Y page 136). When the engine
reaches its maximum speed, the fuel supply
is cut to prevent the engine from overrev-
ving.
X To shift down: pull briefly on left-hand
steering wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
X Pull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
i When coasting, the automatic transmis-
sion shifts down automatically. Automatic transmission
135
Driving and parking Z