recommended oil MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Summer tires in winter .................. 280
TIN (Tire Identification Number)
(definition) .....................................
297
Tire bead (definition) ...................... 297
Tire pressure (definition) ................ 296
Tire pressures (recommended) ...... 295
Tire size designation, load-bear-
ing capacity, speed rating .............. 293
Tire tread ....................................... 279
Tire tread (definition) ..................... 297
Total load limit (definition) ............. 297
Traction (definition) ....................... 297
TWR (permissible trailer drawbar
noseweight) (definition) ................. 297
Uniform Tire Quality Grading
Standards (definition) .................... 295
Wear indicator (definition) ............. 297
Wheel and tire combination ........... 302
Wheel rim (definition) .................... 296
Wheel/tire combinations ............... 301
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 277
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 159
Axle load, permissible .................... 315
Cleaning the trailer tow hitch ......... 268
Coupling up a trailer ...................... 170
Decoupling a trailer ....................... 171
Driving tips .................................... 168
Notes on retrofitting ...................... 315
Power supply ................................. 173
Trailer loads ................................... 315
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 276
Towing eye
Storage location ............................ 270
Trailer coupling
see Towing a trailer Trailer loads and drawbar nose-
weights
...............................................
172
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 216
Lights display messages (vehicle
without steering wheel buttons) .... 202
Trailer towing
Blind Spot Assist ............................ 153
ESP ®
................................................ 69
PARKTRONIC ................................. 159
Permissible trailer loads and
drawbar noseweights ..................... 172
Transmission
see Automatic transmission
Transmission oil ................................ 310
Transmission positions
Automatic transmission ................. 132
Display (DIRECT SELECT lever) ...... 132
Transport
Lashing straps ............................... 246
Loading guidelines ......................... 242
Stickers ......................................... 246
Vehicle ........................................... 276
Transport by rail ................................ 142
Transportation
Rail ................................................ 142
Transportation aids
Load protection net ....................... 248
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 269
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 184
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Resetting (vehicle with steering
wheel buttons) ............................... 185
Resetting (vehicle without steer-
ing wheel buttons) ......................... 177
Selecting the display units (vehi-
cle with steering wheel buttons) .... 192 Index
23

X
Remove foreign objects from the vicinity of
contact surfaces ; and contact pins : of
the sliding door.
X Clean contact surfaces ; and contact
pins : with a mild cleaning agent and a
soft cloth.
Do not oil or grease contact plates ; or
contact pins :.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in
an environmentally responsible manner.
! Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on additional care for
the trailer tow hitch (see the manufacturer's
operating instructions).
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning the interior !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power wash-
ers.
R Make sure that no fluids enter or remain
in gaps and cavities.
R Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is com-
pletely dry after cleaning. Cleaning the display !
For cleaning, do not use any of the follow-
ing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irreparable
damage to the display.
X Switch off the display and let it cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents contain-
ing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts
may come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
X Heavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz. 268
CareMaintenance and care

Cleaning the steering wheel and selec-
tor lever
X
Thoroughly wipe with a damp cloth.
X Vehicles with leather upholstery: after
cleaning, use leather care agents that have
been recommended and approved by
Mercedes-Benz.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved by Mercedes-Benz.
Cleaning the seat covers !
Do not use microfiber cloths to clean gen-
uine leather or artificial leather covers. If
used often, a microfiber cloth can damage
the cover.
! Clean:
R artificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving
visible lines. Leave the seat to dry after-
wards. Cleaning results depend on the
type of dirt and how long it has been
there.
R genuine leather covers carefully with a
damp cloth, then wipe the covers down
with a dry cloth. Make sure that the
leather does not become soaked. Other-
wise, the leather could become rough or
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz. You can obtain these
from a qualified specialist workshop.
i Please keep in mind that:
R leather covers are a natural product and,
as such, are subject to a natural aging process. Leather may react differently,
e.g. increased wrinkling, to certain envi-
ronmental influences (such as high
humidity or intense heat).
R regular care is essential to make sure that
the appearance and comfort of the covers
are retained over time.
To clean genuine leather covers: X Remove any dust, crumbs etc. If necessary,
carefully vacuum-clean the seat covers.
X Carefully wipe the leather seat covers with a
damp cloth.
X Wipe over again with a dry cloth.
Make sure that the leather does not become
soaked, especially perforated parts.
X Then treat the leather seats with a leather
care foam.
Only use leather care agents that have been
tested and approved by Mercedes-Benz.
Observe the manufacturer's instructions.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident. This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above
176 ‡
(80 †) or in direct sunlight.
Remove any stains or dirt immediately. This
will avoid residue or damage. X Use clean, lukewarm water and soap solu-
tion.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz. Care
269
Maintenance and care Z

The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire condi-
tion
R transmission ratios for the drive assemblies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the
consumption figures determined according to
EU Directive
80/1268/EEC.
Details on fuel consumption can be called up
in the on-board computer:
R on vehicles without steering wheel buttons
(Y page 177)
R on vehicles with steering wheel buttons
(Y page 184) Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on operating fluids
(Y page

305).
The quality of the engine oil used is of decisive
importance for the engine's functionality and
operating life. Mercedes-Benz continually
approves engine oils based on complex experi-
ments according to the current state of the
art.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Mercedes-Benz recommends having
the oil changed at a qualified specialist work-
shop. Information about engine oils approved by
Mercedes-Benz can be obtained:
R from any Mercedes-Benz Commercial Van
Center
R on the Internet at
http://bevo.mercedes-benz.com

by enter-
ing the designation, e.g. 229.5.
Mercedes-Benz approval is indicated on the oil
container by the inscription „MB-Freigabe“ or
„MB Approval“ and the corresponding designa-
tion, e.g. MB-Freigabe or MB Approval 229.5.
Designations of the approved engine oils for
your vehicle MB-Freigabe or MB
Approval
229.5,
229.62 Mercedes-Benz recommends that you only use
approved multigrade engine oils of the SAE
classes

SAE 0W-30 and SAE 0W-40 or
SAE 5W-30 and SAE 5W-40. These engine oils
ensure optimum lubrication even at very low
outside temperatures (Y page 309).
To achieve the lowest possible fuel consump-
tion, it is recommended to use the engine oil
specifications marked in the table for the low-
est SAE viscosity class. Observe possible
restrictions of the released SAE classifications.
When refilling, we recommend that you only
use engine oil of the same grade (MB-Freigabe
or MB Approvaldesignation) and SAE class as
the oil filled at the last oil change.
i If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R MB-Freigabe or MB Approval 229.1, or
ACEA A3
This must only be added once and the
amount must not be greater than 1 qt
(1.0 l).
Subsequently have the engine oil changed
at the earliest possible opportunity.
! Using engine oils of another grade quality
is not permitted.
2 Recommended for the lowest possible fuel consumption (lowest viscosity class in each case taking into
account possible restrictions of the approved SAE classifications). 308
Service products and capacities
Technical data

Capacities
!
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Oil change including oil filter Engine oil
Approx. 2 US gal
(7.75 l )Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity !
If the SAE class of the engine oil used does
not cover the outside temperature range in
which your vehicle is traveling, you must
change the engine oil in good time, in partic-
ular before the cold season commences.
Using an engine oil that does not have ade-
quate temperature characteristics can lead
to engine damage.
The temperature range information of the
SAE classification always refers to that of
fresh oil. The temperature characteristics of
the engine oil may deteriorate significantly
as a result of aging during vehicle operation,
especially at low outside temperatures.
Therefore, have the engine oil changed
before the cold season commences. Use an
approved engine oil of the specified SAE
class. Engine oil SAE classification
Viscosity indicates the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means
that it is thin. Depending on the respective outside tempera-
tures, select an engine oil according to SAE
classification (viscosity). The viscosity class of
the engine oil can have an influence on the
fuel consumption. The table displays the SAE
classification to be used. The low temperature
characteristics of engine oils can noticeably
deteriorate during operation, e.g. from aging,
soot and fuel accretion. For this reason, regu-
lar oil changes using an approved engine oil
from the suitable SAE classification are
urgently recommended.
Oil change Oil change intervals depend on the vehicle's
operating conditions and the quality of the
engine oil used. The on-board computer auto-
matically shows the date for the next oil
change as an event message in the display.
Mercedes-Benz recommends having the oil
changed at a qualified specialist workshop.
Information about oil consumption Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt

(1.0 l) of
engine oil over a distance of 620 miles
(1,000 km).
Oil consumption may be higher if:
R The vehicle is new.
R You mainly operate the vehicle under ardu-
ous operating conditions.
R You frequently drive at high engine speeds.
Regular maintenance is one of the precondi-
tions for moderate rates of consumption.
You can only estimate the oil consumption
after you have driven a considerable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
( Y page 252). Service products and capacities
309
Technical data Z