MERCEDES-BENZ ML350 2004 W163 Owner's Manual

ML 350
ML 500

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your de-
sire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:


Please read this manual carefully,
then return it to your vehicle where it
will be handy for your reference.


Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.


Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees
of Mercedes-Benz automobiles ...... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 13
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 15
Symbols ............................................... 16
Operating safety .................................. 17
Proper use of the vehicle ............... 17
Problems with your vehicle .................. 18
Reporting safety defects...................... 19
Reporting safety defects ................ 19
At a glance.......................................... 21
Cockpit ................................................. 22
Instrument cluster ................................ 24
Center console ..................................... 27
Upper part ...................................... 27
Lower part ...................................... 28
Overhead control panel ........................ 29Getting started................................... 31
Unlocking ............................................. 32
Remote control with folding key ..... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 39
Mirrors ............................................ 40Driving .................................................. 42
Fastening the seat belts ................. 42
Starting the engine ......................... 46
Switching on headlamps ................. 48
Turn signals .................................... 49
Windshield wipers ........................... 49
Rear window wiper ......................... 51
Problems while driving.................... 51
Parking and locking .............................. 53
Parking brake ................................. 53
Switching off headlamps................. 54
Turning off engine ........................... 54

ContentsSafety and Security........................... 57
Occupant safety................................... 58
Airbags ........................................... 59
Seat belts ....................................... 64
Children in the vehicle .................... 67
Blocking of rear door
window operation ........................... 73
Panic alarm .......................................... 75
Activating ....................................... 75
Deactivating ................................... 75
Driving and safety systems .................. 76
ABS ................................................ 76
BAS ................................................ 78
4-ETS .............................................. 79
EBP................................................. 80
ESP ................................................. 80
Anti-theft systems................................ 83
Immobilizer..................................... 83
Anti-theft alarm .............................. 83
Tow-away alarm,
glass breakage sensor.................... 84
Controls in detail............................... 87
Locking and unlocking ......................... 88
Remote control with folding key..... 88
Opening the doors
from the inside ............................... 90
Opening the liftgate ....................... 91
Closing the liftgate ......................... 92
Automatic central locking .............. 93
Locking and unlocking
from the inside ............................... 94
Seats ................................................... 95
Removing and installing
front seat head restraints............... 95
Rear seat head restraints ............... 96
Heated seats* ................................ 98
Rear seats ...................................... 99
Third row seats* .......................... 102
Memory function* ............................. 105
Storing exterior rear view mirror
parking position ........................... 105
Storing positions in memory ........ 106
Recalling positions from memory . 106Lighting ............................................. 107
Combination switch ..................... 107
Fog lamps .................................... 111
Hazard warning flasher ................ 112
Interior lighting ............................ 112
Instrument cluster ............................. 116
Instrument cluster illumination .... 116
Coolant temperature gauge ......... 117
Display in the speedometer ......... 117
Resetting trip odometer ............... 118
Tachometer .................................. 118
Outside temperature indicator ..... 118
Setting the clock .......................... 118
Automatic transmission ..................... 119
One-touch gearshifting ................ 120
Gear ranges ................................. 121
Gear selector lever position ......... 122
Accelerator position ..................... 123
Towing a trailer ............................ 124
Emergency operation
(Limp Home Mode) ...................... 124

Contents
Transmission control –
LOW RANGE mode............................. 125
Switching on LOW RANGE mode.. 125
Switching off LOW RANGE mode . 125
Good visibility .................................... 126
Rear view mirror........................... 126
Electrically folding exterior
rear view mirrors .......................... 128
Windshield wipers ........................ 129
Headlamp cleaning system* ........ 131
Rear window wiper ....................... 131
Sun visor ...................................... 132
Rear window defroster ................. 133
Automatic climate control ................. 134
Automatic mode........................... 137
Adjusting air volume and
air distribution manually............... 137
Defrosting .................................... 138
Air recirculation mode.................. 138
Air conditioning ............................ 139
Residual heat and ventilation ....... 140
Rear passenger compartment
ventilation and rear automatic
climate control ............................. 141
Front and rear air vents................ 142Power windows .................................. 144
Opening and closing
the side windows .......................... 144
Synchronizing power windows ...... 146
Rear quarter windows* ................. 146
Sliding / pop-up roof* ......................... 148
Opening and closing the
sliding / pop-up roof ...................... 148
Synchronizing the
sliding / pop-up roof ...................... 149
Driving systems .................................. 150
Cruise control ............................... 150
Parktronic system*
(Parking assist) ............................. 153
Loading............................................... 157
Loading instructions ..................... 157
Partition net* ................................ 159
Cargo area cover blind* ................ 161
Cargo floor plates ......................... 162
Roof rack* .................................... 163Useful features ................................... 164
Interior storage spaces ................. 164
Cup holders .................................. 166
Armrest in rear seat bench ........... 167
Ashtrays and cigarette lighter ....... 168
Electrical outlet............................. 170
Telephone* ................................... 170
Tele Aid* ....................................... 171
Garage door opener ...................... 180
Trip computer* ............................. 186

ContentsOperation......................................... 191
The first 1000 miles (1500 km) ......... 192
Driving instructions ............................ 193
Drive sensibly – save fuel ............. 193
Drinking and driving ..................... 193
Pedals .......................................... 193
Power assistance ......................... 193
Brakes .......................................... 194
Driving off..................................... 195
Parking ......................................... 196
Tires ............................................. 196
Hydroplaning ................................ 197
Tire traction .................................. 197
Tire speed rating .......................... 198
Winter driving instructions ........... 198
Standing water ............................. 200
Off-road driving ............................ 200
Trailer towing ............................... 206
Passenger compartment .............. 211
Driving abroad .............................. 211
Control and operation of
radio transmitters......................... 211
Catalytic converter ....................... 212
Emission control........................... 212
Coolant temperature .................... 213At the gas station .............................. 214
Refueling ...................................... 214
Check regularly and before
a long trip ..................................... 215
Engine compartment ......................... 217
Hood ............................................ 217
Engine oil ..................................... 218
Transmission fluid level ................ 222
Coolant ........................................ 222
Battery ......................................... 223
Windshield washer system and
headlamp cleaning system* ......... 224
Tires and wheels ................................ 226
Important guidelines .................... 226
Life of tire..................................... 227
Direction of rotation ..................... 227
Checking tire inflation pressure ... 227
Rotating wheels ........................... 228
Winter driving .................................... 230
Winter tires .................................. 230
Block heater (Canada only) .......... 231
Snow chains ................................. 231Maintenance...................................... 232
Clearing the service indicator ...... 232
Service term exceeded ................ 233
Calling up the service indicator .... 233
Resetting the service indicator .... 233
Vehicle care....................................... 234
Cleaning and care of the vehicle .. 234
Practical hints................................. 241
What to do if … .................................. 242
Lamps in instrument cluster ........ 242
Additional indicators in the
speedometer display.................... 256
Where will I find ...? ........................... 257
First aid kit ................................... 257
Vehicle tool kit ............................. 257
Spare wheel (space-saver tire) ..... 259
Unlocking / locking in an emergency . 261
Unlocking the vehicle................... 261
Locking the vehicle ...................... 262
Changing batteries in the
remote control ............................. 262
Fuel filler flap ............................... 263
Manually unlocking the
transmission gear selector lever .. 264

Contents
Opening / closing in an emergency .... 265
Sliding / pop-up roof* ................... 265
Replacing bulbs ................................. 266
Bulbs ............................................ 266
Replacing bulbs for front lamps ... 268
Replacing bulbs for rear lamps..... 270
Adjusting headlamp aim............... 272
Replacing wiper blades ...................... 273
Removing ..................................... 273
Installing ...................................... 273
Flat tire .............................................. 274
Mounting the spare wheel............ 274
Battery ............................................... 278
Disconnecting the battery ............ 279
Removing the batteries ................ 279
Charging and reinstalling
batteries....................................... 279
Reconnecting the batteries .......... 279
Jump starting ..................................... 281
Towing the vehicle ............................. 283
Front towing eye .......................... 285
Rear towing eye ........................... 285
Stranded vehicle .......................... 286Fuses .................................................. 287
Fuse box in engine
compartment ................................ 287
Auxiliary fuse box in front
passenger footwell........................ 288
Technical data.................................. 289
Spare parts service............................. 290
Warranty coverage ............................. 291
Loss of Service and Warranty
Information Booklet ...................... 291
Identification labels ............................ 292
Layout of poly-V-belt drive .................. 293
Engine ................................................ 294
Rims and tires .................................... 295
Rims and tires ............................... 295
Spare wheel .................................. 296
Electrical system ................................ 297
Main Dimensions ................................ 298
Weights .............................................. 299Fuels, coolants, lubricants etc............ 300
Capacities ..................................... 300
Engine oils .................................... 302
Engine oil additives ....................... 302
Air conditioning refrigerant ........... 302
Brake fluid .................................... 302
Premium unleaded gasoline.......... 303
Fuel requirements......................... 303
Gasoline additives......................... 303
Coolants ....................................... 304
Anticorrosion / antifreeze.............. 305
Windshield washer system and
headlamp cleaning system* ......... 307
Windshield and headlamp
washer fluid mixing ratio............... 307
Consumer information........................ 308
Uniform tire quality grading .......... 308
Temperature ................................. 309
Technical terms............................... 311Index................................................. 317

9
Product information

Introduction
Product information
Please observe the following in your own
best interest:
We recommend using genuine
Mercedes-Benz parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for Mercedes-Benz vehicles.We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or authori-
zation by governmental or other agencies
should exist. Use of such parts and acces-
sories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.Genuine Mercedes-Benz parts as well as
conversion parts and accessories
approved by us are available at your autho-
rized Mercedes-Benz Light Truck Center
where you will receive comprehensive in-
formation, also on permissible technical
modifications, and where proper installa-
tion will be performed.

10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Light Truck Cen-
ter will be glad to demonstrate the proper
procedures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Light Truck Center will be glad to inform
you of correct care and operating proce-
dures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Light Truck Limited Warranty,


Emission System Warranty,


Emission Performance Warranty,


California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only),


State Warranty Enforcement Laws
(Lemon Laws).