MERCEDES-BENZ R-CLASS FAMILY TOURER 2012 Owners Manual

Driving systemsDisplay messagesPossible causes/consequences and M Solutions°
Vehicle Rising
Wait brieflyThe vehicle level is too low when the vehicle is stationary.XDo not pull away.
The vehicle level is set when the display message disappears.°
STOP Car Too LowGRisk of accident
You have pulled away while the vehicle level is still too low or
AIRMATIC is defective.
AIRMATIC sets the vehicle to the selected level after a short
period. While the display message is displayed:
XMake only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.XListen for scraping sounds.XDo not drive faster than 50 mph (80 km/h).
If the display message continues to be displayed:
XHave the vehicle checked at a qualified specialist workshop.°
Level Selection
Not PermittedYou cannot change the vehicle level because you are exceeding
the permissible speed for the selected vehicle level.XDrive more slowly and then select the desired vehicle level again
( Y page 180).°
Compressor Cooling
DownYou have selected a higher vehicle level. The compressor first
needs to cool down because of frequent level changes.XDrive in a manner appropriate for the current vehicle level.XMake sure that there is sufficient ground clearance.XAllow the compressor to cool down.
When the compressor has cooled down, the display message
disappears. The vehicle then continues rising to the selected
level.°
MalfunctionAIRMATIC is malfunctioning.XDo not drive faster than 50 mph (80 km/h).XMake sure that there is sufficient ground clearance.XHave the vehicle checked at a qualified specialist workshop.Display messages229On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsBlind Spot Assist
Currently
Unavailable, See
Operator's ManualBlind Spot Assist is temporarily inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 291).XRestart the engine.Blind Spot Assist
InoperativeBlind Spot Assist is defective.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Cruise Control
InoperativeCruise control is defective.XVisit a qualified specialist workshop.Cruise Control
--- MPH A condition for activating cruise control has not been fulfilled.
You attempted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph ( 30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 170).DISTRONIC
--- MPH An activation condition for DISTRONIC is not fulfilled.XCheck the activation conditions for DISTRONIC ( Y page 173).DISTRONIC
OverrideDISTRONIC is no longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.230Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsDISTRONIC
InoperativeDISTRONIC is defective or the display has failed.XVisit a qualified specialist workshop.DISTRONIC
Currently
Unavailable See
Operator's ManualDISTRONIC is deactivated and is temporarily inoperative if:
R the DISTRONIC cover in the radiator grill is dirty.
R its function is impaired due to heavy rain, snow or fog.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the radar sensor system has not detected any vehicles or
stationary objects, e.g. traffic signs, for a long time.
R the system is outside the operating temperature range.
DISTRONIC becomes available again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC cover in the radiator grill ( Y page 291).XRestart the engine.GWARNING
DISTRONIC cannot take weather conditions into account. Switch off DISTRONIC or do not turn
it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance
control may be impaired even before the system is able to detect a dirty sensor. The DISTRONIC
Currently Unavailable See Operator's Manual message will be displayed in the
multifunction display and DISTRONIC will be turned off.
Tires
GWARNING
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
Display messages231On-board computer and displaysZ

Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.Display messagesPossible causes/consequences and M SolutionsTire Pressure
Check TiresGRisk of accident
The tire pressure loss warning system has detected a significant
loss in pressure.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCheck the tires and, if necessary, change the wheel
( Y page 346).XCheck the tire pressures and, if necessary, set to the correct
tire pressure.XRestart the tire pressure loss warning system when the tire
pressure is correct ( Y page 329).Check tires,
then restart Run
Flat IndicatorThe tire pressure loss warning system generated a display
message and has not been restarted since.XSet the correct tire pressure in all four tires.XRestart the tire pressure loss warning system ( Y page 329).Run Flat Indicator
InoperativeThe tire pressure loss warning system is defective.XVisit a qualified specialist workshop.Tire pressure
displayed after
driving for a few
minutesThe tire pressure monitor is measuring the tire pressure.XDrive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes.Tire Pressure
Monitor
InoperativeThe tire pressure monitor is defective.XVisit a qualified specialist workshop.Tire Pressure
Monitor
Inoperative No
Wheel SensorsThe wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.XMount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.232Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsCheck
Tire(s)GRisk of accident
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCorrect the tire pressure ( Y page 331).XIf necessary, change a wheel ( Y page 346).Caution:
Tire DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly. The
wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 346).Tire Pressure(s)
Please CorrectThe tire pressure is too low in at least one of the tires or the tire
pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 331).XRestart the tire pressure monitor ( Y page 333).Tire Pressure
Monitor
Wheel Sensor
MissingThere is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.XHave the defective tire pressure sensor replaced at a qualified
specialist workshop.Tire Pressure
Monitor
Currently
UnavailableDue to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.XDrive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved.h
Tire Pressure
Caution: Tire
DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 346).Display messages233On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutionsh
Tire Pressure
Check TiresGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 346).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 331).h
Please correct the
tire pressuresThe tire pressure is too low in at least one of the tires or the tire
pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 331).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to P or N
to start engine.You have attempted to start the engine with the transmission in
position R or D.XShift the transmission to position P or N.Auxiliary Battery
MalfunctionThe auxiliary battery for the automatic transmission is no longer
being charged.XVisit a qualified specialist workshop at the next opportunity.XUntil then, set the automatic transmission to position P before
you switch off the engine.XBefore leaving the vehicle, apply the parking brake.Depress brake to
shift out of P.You have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.XDepress the brake pedal.Door Open
Vehicle Not In ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.234Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsDrive to workshop
without shifting
gears.You cannot change the transmission position due to a malfunction.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only shift to P
when vehicle is at
a standstill.The vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all the doors and/or the tailgate.;At least one door is open.XClose all the doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is defective.
You will need to use more force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.XWait until the mobile phone operational readiness symbol
appears in the multifunction display.Display messages235On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutions~
Bluetooth readyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between your
mobile phone and COMAND (see the separate Operator's
Manual).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 285).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.+
Remove KeyThe SmartKey is in the ignition lock.XRemove the SmartKey.+
You need a new key.The SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Change Key
BatteriesThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 76).+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XRemember to take the KEYLESS-GO key with you when you
leave the vehicle.236Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions+
Key Not Detected
(Red display message)The KEYLESS-GO key is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock.+
Key Not Detected
(White display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the SmartKey in the ignition lock.+
Key Detected in
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Pull starting
button out then
insert key.The KEYLESS-GO key can continuously not be detected.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Display messages237On-board computer and displaysZ

Warning and indicator lamps in the instrument cluster
Seat belts
ProblemPossible causes/consequences and M Solutions7
After starting the
engine, the red seat
belt warning lamp lights
up for six seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.XFasten your seat belt ( Y page 51).7
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.GRisk of injury
The driver's seat belt is not fastened.
XFasten your seat belt ( Y page 51).
The warning tone ceases.7
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed.GRisk of injury
The driver or front passenger has not fastened their seat belt.
XFasten your seat belt ( Y page 51).
The warning lamp goes out.GRisk of injury
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.238Warning and indicator lamps in the instrument clusterOn-board computer and displays