fuel MERCEDES-BENZ R-CLASS FAMILY TOURER 2012 Owners Manual

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 80
Display message ............................ 235
Emergency locking ........................... 81
Emergency unlocking .......................81
Opening (from inside) ......................80
Drinking and driving ......................... 165
Drinks holder see Cup holders
Drive program (automatic) ............... 154
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................287
Symmetrical low beam ..................114
Driving on flooded roads .................. 168
Driving safety systems 4ETS (Electronic Traction System) ...66
ABS (Anti-lock Braking System) .......65
BAS (Brake Assist System) ..............65
Distance warning system
(vehicles with DISTRONIC) ...............68
Electronic brake force distribution ...68
ESP ®
(Electronic Stability
Program) .......................................... 66
Important safety information ...........64
Overview .......................................... 64
Driving systems
Blind Spot Assist ............................ 189
Cruise control ................................ 170
Display message ............................ 229
DISTRONIC .................................... 173
Level control .................................. 181
PARKTRONIC ................................. 184
Rear axle level control ...................180
Rear view camera .......................... 187
Driving tips
Automatic transmission .................153
Brakes ........................................... 166
Break-in period .............................. 144
DISTRONIC .................................... 179
Downhill gradient ........................... 166
Drinking and driving .......................165Driving abroad ............................... 114
Driving on flooded roads ................168
Driving on wet roads ......................168
Exhaust check ............................... 166
Fuel ................................................ 165
General .......................................... 165
Hydroplaning ................................. 168
Icy road surfaces ........................... 170
Limited braking efficiency on
salted roads ................................... 167
Pedals ............................................ 165
Snow chains .......................... 169, 325
Symmetrical low beam ..................114
Towing a trailer .............................. 191
Wet road surface ........................... 167
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature 3rd row of seats ............................. 103
Activating/deactivating .................209
Function/notes ............................. 108
EASY-EXIT feature
3rd row of seats ............................. 103
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 209
EBD (electronic brake force
distribution) Display message ............................ 216
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 81
Fuel filler flap ................................. 158
Vehicle ............................................. 81
8Index

Emergency spare wheelStorage location ............................ 297
Stowing .......................................... 298
Emergency Tensioning Devices
Function ........................................... 55
Safety guidelines ............................. 39
Emissions purification
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 244
Display message ............................ 225
Emergency starting ........................317
Engine number ............................... 354
Irregular running ............................ 149
Starting problems ..........................149
Starting the engine with the
SmartKey ....................................... 146
Starting with KEYLESS-GO .............147
Switching off .................................. 163
Engine electronics
Problem (malfunction) ...................149
Engine emergency stop .................... 319
Engine oil Adding ........................................... 284
Additives ........................................ 358
Checking the oil level ..................... 283
Display message ............................ 227
Filling capacity ............................... 355
Notes about oil grades ................... 358
Notes on oil level/consumption ....283
Viscosity ........................................ 359
ESP ®
(Electronic Stability
Program) 4ETS ................................................ 66
Deactivating/activating ...................66
Display message ............................ 214
Function/notes ................................ 66
Important safety information ...........66
Trailer stabilization ........................... 67
Warning lamp ................................. 241
Exhaust check ................................... 166
Exhaust tail pipe (cleaning
instructions) ...................................... 292
Exterior lighting see Lights Exterior mirrors
Adjusting ....................................... 110
Dipping (automatic) .......................111
Folding in/out (automatically) .......110
Folding in/out (electrically) ...........110
Folding in when locking (on-board
computer) ...................................... 209
Out of position (troubleshooting) ...111
Setting ........................................... 110
Storing settings (memory
function) ........................................ 112
Storing the parking position ..........111
F
Filler cap see Fuel filler flap
First-aid kit ......................................... 296
Flat tire Changing a wheel/mounting the
spare wheel ................................... 303
MOExtended run-flat system .........309
Preparing the vehicle .....................299
Raising the vehicle .........................305
TIREFIT kit ...................................... 299
see Emergency spare wheel
Floormat ............................................. 279
Front fog lamp Switching on/off ........................... 116
Front fog lamps ................................. 116
Display message ............................ 224
Front windshield
see Windshield
Fuel
Additives ........................................ 357
Calling up the range .......................211
Consumption statistics ..................210
Displaying the current
consumption .................................. 211
Driving tips .................................... 165
Fuel gauge ....................................... 29
Important safety notes ..................356
Premium-grade unleaded gasoline . 356
Problem (malfunction) ...................160
Refueling ........................................ 156
Specifications ................................ 356
Tank content/reserve fuel .............355
Index9

Fuel filler flapEmergency release ........................158
Opening/closing ............................ 158
Fuel filter (display message) ............ 228
Fuel level Calling up the range (on-board
computer) ...................................... 211
Fuel tank
Capacity ........................................ 355
Problem (malfunction) ...................160
Fuse allocation chart (vehicle tool
kit) ...................................................... 296
Fuses Allocation chart ............................. 317
Before changing ............................. 317
Dashboard fuse box .......................318
Engine emergency stop .................319
Fuse box in the cargo
compartment ................................. 318
Fuse box in the engine
compartment ................................. 318
Important safety notes ..................317
G
Garage door opener Clearing the memory .....................278
Notes ............................................. 275
Opening/closing the garage door ..278
Programming (button in the rear-
view mirror) ................................... 276
Gasoline ............................................. 157
Gear or selector lever (cleaning
guidelines) ......................................... 293
Genuine Mercedes-Benz parts ......... 352
Glove box ........................................... 249
GTW (Gross Trailer Weight)
(definition) ......................................... 344
H
Handbrake see Parking brake
Hazard warning lamps ...................... 117
Headlamp cleaning system Notes ............................................. 360
Headlamp delayed switch-off
see Exterior lighting delayed switch-off
Headlamps
Adding fluid to cleaning system .....285
Cleaning system (function) ............117
Misting up ...................................... 118
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 99
Adjusting (electrically) .....................99
Adjusting (manually) ........................99
Adjusting (rear) .............................. 100
Installing/removing (rear) ..............100
Luxury .............................................. 99
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 122
Display message ............................ 223
Switching on/off ........................... 117
Hill start assist .................................. 147
Hood Closing ........................................... 283
Display message ............................ 235
Opening ......................................... 282
Hydroplaning ..................................... 168
I
Ignition lock see SmartKey positions
Immobilizer .......................................... 68
Indicator and warning lamps DISTRONIC .................................... 245
Indicator lamps
see Warning and indicator lamps
Insect protection on the radiator .... 283
Instrument cluster Overview .......................................... 29
Selecting the language (on-board
computer) ...................................... 206
Settings ......................................... 205
Warning and indicator lamps ...........30
Instrument cluster lighting ................ 29
Instrument lighting see Instrument cluster lighting
Interior lighting
Automatic control ..........................119
10Index

Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage net ....................................... 251
Lumbar support Adjusting the 4-way lumbar
support .......................................... 105
Luxury head restraints ....................... 99
M
M+S tires ................................... 169, 324
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 290
mbrace Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Mechanical key
Function/notes ................................ 75
Unlocking the driver's door ..............81
Memory card (audio) ......................... 203
Memory function ............................... 112
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............211
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ........... 309
MP3 Operating ....................................... 203
see separate operating instructions
Multicontour seat .............................. 105
Multifunction display ........................ 200
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 31
N
Navigation Menu (on-board computer) ............204
On-board computer .......................204
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 49
Resetting after being triggered ........50
NECK-PRO luxury head restraints
Operation ......................................... 49
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System
(OCS) Faults ............................................... 48
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................56
System overview .............................. 38
Octane number (fuel) ........................ 356
Odometer ........................................... 202
see Trip odometer
Off-road system
4MATIC .......................................... 183
Oil
see Engine oil
On-board computer
Additional functions menu .............210
AIRMATIC/compass menu ............204
Audio menu ................................... 203
12Index

Pulling away (automatic
transmission) ..................................... 147
Q
Qualified specialist workshop ........... 24
R
Radar sensor system Activating/deactivating .................208
Radiator cover ................................... 283
Radio Selecting a station .........................203
see separate operating instructions
Radio-controlled devices
(installing) .......................................... 279
Reading lamp ..................................... 118
Rear axle level control ...................... 180
Rear bench seat Folding forwards/back ..................253
Rear compartment
Activating/deactivating climate
control ........................................... 134
Setting the air vents ......................142
Setting the temperature ................137
Rear-compartment seat
see Rear seat
Rear fog lamp
Display message ............................ 224
Switching on/off ........................... 116
Rear lamps
see Lights
Rear seat
Adjusting ....................................... 101
Rear view camera
Cleaning instructions .....................292
Function/notes ............................. 187
Rear-view mirror
Anti-glare (manual) ........................109
Dipping (automatic) .......................111
Rear window defroster
Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................156
Refueling process ..........................158
see Fuel
Remote control
Garage door opener .......................275
Reporting
Malfunctions relevant to safety ........ 24
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 228
Warning lamp ................................. 244
see Fuel
Reset button ........................................ 29
Residual heat (climate control) ........ 140
Restraint system see SRS (Supplemental Restraint
System)
Roadside Assistance (breakdown) .... 22
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rear side windows .........................265
Roof carrier ........................................ 262
Roof lining and carpets (cleaning
guidelines) ......................................... 294
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 204
S
Safety Children in the vehicle .....................56
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
14Index

SeatFolding down the 2nd row of
seats .............................................. 254
Important safety notes ....................97
Resetting the 2nd row of seats ......256
Resetting the 3rd row of seats ....... 256
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................54
Adjusting the height ......................... 54
Belt force limiters ............................ 55
Cleaning ......................................... 293
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 39
Special seat belt retractor ...............58
Switching belt adjustment on/off
(on-board computer) ......................209
Warning lamp ................................. 238
Warning lamp (function) ................... 54
Seats
Adjusting (electrically) .....................98
Adjusting (second and third rows) . 101
Adjusting the 4-way lumbar
support .......................................... 105
Adjusting the head restraint ............99
Cleaning the cover .........................293
Correct driver's seat position ........... 96
Folding down the 3rd row of seats . 255
Folding the rear bench seat
forwards/back ............................... 253
Multicontour seat .......................... 105
Seat heating problem ....................106
Seat ventilation problem ................107
Storing settings (memory
function) ........................................ 112
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 106
Securing hooks .................................. 258
Sensors (cleaning instructions) ....... 291
Service see ASSYST PLUS service interval
display Service interval display
Displaying service messages .........287
Hiding service messages ...............287
Notes ............................................. 287
Service messages ..........................287
Service products
Brake fluid ..................................... 359
Capacities ...................................... 355
Coolant (engine) ............................ 359
DEF special additives .....................357
Engine oil ....................................... 358
Fuel ................................................ 356
Important safety notes ..................354
Refrigerant (air-conditioning
system) .......................................... 359
Washer fluid ................................... 360
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Setting the air distribution ............... 138
Setting the airflow ............................ 138
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 224
Side marker lamps (changing
bulbs) ................................................. 123
Side windows Convenience closing feature ............88
Convenience opening feature ..........87
Hinged side windows .......................87
Important safety information ...........86
Opening/closing .............................. 86
Problem (malfunction) .....................89
Resetting ......................................... 89
Sliding sunroof
Important safety notes ....................89
Opening/closing .............................. 90
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............88
Convenience opening feature ..........87
Display message ............................ 236Index15

Opening/closing (automatically
from outside) ................................... 83
Opening/closing (from outside) .......82
Tail lamps
Display message ............................ 224
see Lights
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
R 350 ............................................. 361
R 350 BlueTEC ............................... 360
Tires/wheels ................................. 347
TELEAID
Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Telephone
Accepting a call ............................. 211
Display message ............................ 235
Menu (on-board computer) ............211
Number from the phone book ........ 212
Redialing ........................................ 212
Rejecting/ending a call .................212
Temperature
Coolant (on-board computer) ......... 202
Displaying the outside
temperature ................................... 202
Outside temperature ...................... 198
Setting (climate control) ................137
Theft deterrent locking system
Immobilizer ...................................... 68
Tilt/sliding sunroof
see Sliding sunroof
Time (on-board computer) ................ 206
TIREFIT kit .......................................... 299Tire pressure
Calling up (on-board computer) .....331
Checking manually ........................329
Display message ............................ 231
Maximum ....................................... 328
Notes ............................................. 327
Not reached (TIREFIT) ....................302
Pressure loss warning ....................329
Reached (TIREFIT) ..........................302
Recommended ............................... 325
Tire pressure monitoring system
Function/notes ............................. 331
Restarting ...................................... 333
Warning lamp ................................. 245
Tires
Aspect ratio (definition) .................345
Average weight of the vehicle
occupants (definition) ....................343
Bar (definition) ............................... 343
Characteristics .............................. 343
Checking ........................................ 323
Definition of terms .........................343
Direction of rotation ......................346
Display message ............................ 231
Distribution of the vehicle
occupants (definition) ....................346
DOT, Tire Identification Number
(TIN) ............................................... 342
DOT (Department of
Transportation) (definition) ............343
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 344
GTW (Gross Trailer Weight)
(definition) ..................................... 344
GVW (Gross Vehicle Weight)
(definition) ..................................... 344
GVWR (Gross Vehicle Weight
Rating) (definition) .........................344
Important safety notes ..................322
Increased vehicle weight due to
optional equipment (definition) ......343
Kilopascal (kPa) (definition) ...........344
Labeling (overview) ........................339
Load bearing index (definition) ......345
Load index ..................................... 342
Load index (definition) ...................344
Maximum loaded vehicle weight
(definition) ..................................... 344Index17

U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in sun visor) .............. 265
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 234
Equipment ....................................... 21
Individual settings ..........................205
Limited Warranty ............................. 25
Loading .......................................... 333
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 73
Lowering ........................................ 309
Maintenance .................................... 22
Parking for a long period ................ 164
Pulling away ................................... 147
Raising ........................................... 305
Reporting problems .........................24
Towing away .................................. 315
Transporting .................................. 316
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle battery
see Battery (vehicle)
Vehicle dimensions
see Technical data
Vehicle emergency locking ................ 81
Vehicle identification number see VIN
Vehicle identification plate .............. 353
Vehicle level (display message) ....... 229
Vehicle tool kit .................................. 296
Vehicle weights see Technical data
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 353
W
Warning and indicator lamps ABS ................................................ 240
Brakes ........................................... 239
Check Engine ................................. 244
Cruise control ................................ 171
Distance warning ........................... 245
ESP ®
.............................................. 241
ESP ®
OFF ....................................... 242
Fuel tank ........................................ 244
LIM (DISTRONIC) ........................... 175
Overview .......................................... 30
Reserve fuel ................................... 244
Seat belt ........................................ 238
SRS ................................................ 243
Tire pressure monitor ....................245
Warranty ............................................ 352
Washer fluid Display message ............................ 236
see Windshield washer system
Weight
see Technical data
Wheel bolt tightening torque ........... 309
Wheel chock ...................................... 304
Wheels Changing/replacing .......................346
Changing a wheel .......................... 303
Checking ........................................ 323
Cleaning ......................................... 289
Important safety notes ..................322
Mounting a wheel .......................... 307
Removing a wheel ..........................306
Storing ........................................... 347
Tightening torque ........................... 309
Wheel size/tire size .......................347
Window curtain air bag ....................... 43
Windows Cleaning ......................................... 291
see Side windows
Windshield
Defrosting ...................................... 138
Infrared reflective .......................... 279
Windshield washer system .............. 285
Notes ............................................. 360
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................125Index19

Change of address or ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Introduction23Z

Instrument cluster
Displays and controls
FunctionPage:Speedometer with
segments
199
;Adjusts the instrument
cluster lighting: dimmer=Reset button?Adjusts the instrument
cluster lighting: brighterFunctionPageATachometer198BFuel gaugeCMultifunction display200DClock206Instrument cluster29At a glance