maintenance MERCEDES-BENZ S-Class 2011 W221 User Guide

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 32).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
364Displays and operationOn-board computer and displays

Maintenance menu
In the Service menu you can:
R call up display messages ( Y page 380)
R check the tire pressure electronically
( Y page 487)
R call up the service due date ( Y page 452)
R check the oil level ( Y page 447)
Menu settings
Introduction
In the Settings menu, you have the following
options:
R switching the daytime running lamps on/
off
R switching Adaptive Highbeam Assist on/
off
R showing or hiding the additional
speedometer
R selecting the units for speed and distance
R switching the belt adjustment on/off
R activating/deactivating the radar sensor
system
Switching the daytime running lamps
on/off
This function is not available in Canada.
If you have activated the Day Running
Lights function and the light switch is set to
$ or c , the daytime running lamps are
switched on automatically when the engine is
running.
In the dark, the following also light up:
R the side lamps
R the tail lamps
R the license plate lamp
R the side marker lamp
If you turn the light switch to a different
position, the corresponding lights are
switched on. If you switch off the daytime
running lamps at night, make sure that the
light switch is set to L or c .
The factory setting is Enabled.XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress the 9 or : button to select
Day Running Lights .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Switching Adaptive Highbeam Assist
on/off
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress the : or 9 button to select
Adapt. High-beam Asst. .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Switching the additional speedometer
on or off
An additional digital speedometer can be
shown in the multifunction display.
Vehicles with a kilometer speedometer: the
digital speedometer has mph units.
Vehicles with a miles speedometer: the digital
speedometer has km/h units.
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Add.
Speedometer .XPress the a button to confirm.XPress the a button to save the setting.
Selecting the unit of measurement for
distance
The Display Unit Speed-/Odometer
function allows you to choose whether
certain displays appear in km/h or mph.
Menus and submenus377On-board computer and displaysZ

inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a
different size to those on the tire and load data label or those specified in the tire pressure table,
if there is one, you should determine the correct tire pressure for these tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS).
An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly,
when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon
as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire failure.
An excessively low tire pressure also increases fuel consumption, reduces the service life of the
tires and may impair the driving and braking characteristics of the vehicle. Please note that the
TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain
correct tire pressure, even if underinflation has not reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure indicator lamp. When the system detects a malfunction, the indicator lamp will flash
for approximately one minute and then remain illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator
is lit, the system may not be able to detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible
replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction indicator after replacing one or more tires or wheels
on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to
continue to function properly.420Warning and indicator lamps in the instrument clusterOn-board computer and displays

Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 433) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 32
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic retrieval of vehicle data for
the service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to your authorized
Mercedes-Benz Center. In this way, the
Mercedes-Benz Center is informed of the
work required. This happens automatically
and does not require any action from the
driver. This function allows the Mercedes-
Benz Center to improve appointment
planning significantly and ensures that your
vehicle receives the best service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
32 USA only.438FeaturesLoading, stowing and features

Vehicle equipment ............................446
Engine compartment ........................446
Maintenance ...................................... 451
Care .................................................... 452445Maintenance and care

Vehicle equipment
iThis manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described.
Engine compartment
Hood
Opening the hood
GWarning
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWarning
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XMake sure that the windshield wipers are
switched off.
GWarning
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
446Engine compartmentMaintenance and care

XPull release lever : on the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XPull hood catch handle ; outwards from
the radiator grill as far as it will go and lift
the hood from underneath by the radiator
grill.
! Do not lift the hood by hood catch
handle ;. The handle may otherwise be
damaged.
Closing the hood
GWarning
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
XLower the hood and let it fall from a height
of approximately 8 inches (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
iVehicles with a diesel engine: do not
cover the radiator, for example with a
winter front or bug cover. Otherwise, the
readings of the on-board-diagnostic
system may be inaccurate. Some of these
readings are required by law and must be
accurate at all times.
Engine oil
Notes on the oil level
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 l) of oil over a
distance of 600 miles (1,000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Checking the oil level using the oil
dipstick
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
Engine compartment447Maintenance and careZ

Example: vehicles with a gasoline engine
Example: vehicles with 4MATIC
XPull oil dipstick : out of the dipstick guide
tube.
XWipe off oil dipstick :.XSlowly insert oil dipstick : into the
dipstick guide tube to the stop, and take it
out again.
The oil level is correct if the level is between
MIN mark = and MAX mark ;.
XAdd oil if necessary.
Checking the oil level using the on-
board computer
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
XMake sure that the SmartKey is in
position 2 in the ignition lock.
XPress the ; or = button to select the
Service menu.
XPress the : or 9 button to select
Engine Oil Level.
XPress a.
The Measuring Engine Oil Level
Accurate Only When Vehicle is
Level message appears in the
multifunction display.
The measurement takes a few seconds. You
will see one of the following messages in the
multifunction display:
REngine Oil Level OK
RAdd1.0 l Engine OilAt Next
Refueling
RAdd1.5 l Engine OilAt Next
Refueling
RAdd2.0 l Engine OilAt Next
Refueling
XAdd oil if necessary.
If the engine is at normal operating
temperature and the ReduceEngine Oil
Level message appears, the engine oil level
is too high.
XHave excess oil siphoned off.
! Do not add too much oil. Adding too much
oil can result in damage to the engine or the
catalytic converter. Have excess oil
siphoned off.
If the For Engine Oil Level Ignition
Must be On message appears:
XTurn the SmartKey to position 2 in the
ignition lock.
If the Need More Time to Check Engine
Oil Level message appears:
XIf the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
448Engine compartmentMaintenance and care

If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not Measurable
With Running Engine message appears:
XSwitch off the engine.XIf the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
iIf you wish to cancel the measurement,
press the % button on the multifunction
steering wheel.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
Engine compartment449Maintenance and careZ

much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 513).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 299) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 299).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
Rusing a rag, slowly turn the cap
approximately 1/2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
Rdo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.
XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.
XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 515).
Windshield washer system/headlamp
cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
450Engine compartmentMaintenance and care