change time MERCEDES-BENZ S-Class 2011 W221 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: S-Class, Model: MERCEDES-BENZ S-Class 2011 W221Pages: 524, PDF Size: 22.53 MB
Page 3 of 524
Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2215842383
É2215842383tËÍ
Page 14 of 524
Head restraintsAdjusting (electrically) ...................104
Adjusting (rear) .............................. 105
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 276
Hill start assist .................................. 302
HOLD function ................................... 335
HOLD function (display message) ... 403
Home address ................................... 175
Entering and saving .......................154
Selecting from the destination
memory ......................................... 156
Hood
Closing ........................................... 447
Display message ............................ 410
Opening ......................................... 446
Hydroplaning ..................................... 322
I
Immobilizer .......................................... 73
Incident (traffic report) ..................... 172
Indicator and warning lamps DISTRONIC PLUS ........................... 419
Insect protection on the radiator .... 447
Instrument cluster Overview .......................................... 32
Submenu (on-board computer) ......377
Warning and indicator lamps ...........33
Interior lighting
Ambient light (COMAND) ...............260
Automatic control ..........................278
Interior lighting .............................. 259
Manual control ............................... 278
Reading lamp ................................. 277
Intermediate stop
Deleting ......................................... 160
Intermediate top
Entering ......................................... 158
iPod ®
Alphabetic track selection .............233
Connecting to the Media
Interface ........................................ 229
Device version ............................... 229
Selecting a category/playlist .........232
iTunes®
............................................... 233
J
Jack Storage location ............................ 462
Using ............................................. 464
Jump-starting ..................................... 471
K
KEYLESS-GO Button ............................................ 299
Convenience closing feature ............91
Display message ............................ 411
Locking ............................................ 77
Starting the engine ........................301
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 299
SmartKey ....................................... 299
Kickdown ................................... 309, 312
L
Lane-change assistant see Active Blind Spot Assist
see Blind Spot Assist
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................354
Lane recommendations .................... 165
Explanation .................................... 167
Presentation .................................. 167
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display
message) ............................................ 395
Lights Automatic headlamp mode ............273
Cornering light function .................277
Daytime running lamps ..................273
Driving abroad ............................... 272
Fog lamps ...................................... 274
Hazard warning lamps ...................276
High-beam headlamps ...................275
Light switch ................................... 272
12Index
Page 27 of 524
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
Introduction25
Page 36 of 524
On-board computer and COMANDFunctionPage:% Back or deactivates
the Voice Control System
;=; Selects a menu3679: Selects a
function or scrolls through
lists367
a Confirms selection or
fades out display messages
=Multifunction display366?~374Rejects or ends a call3746Makes or accepts a callSwitches to the redial
memory
WX Adjusts the
volume or operates
RACETIMER on AMG
vehicles372
8 MuteFunctionPageA? Switches on the Voice
Control System; see the
separate operating
instructions
BSwivels the COMAND
display122
Adjusts the brightness of
the instrument lighting and
the COMAND display122
CCOMAND display119DCD and DVD player/
changer217
ECOMAND controller and
COMAND function buttons
116,
117
34On-board computer and COMANDAt a glance
Page 45 of 524
GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for the seat belt, the
Emergency Tensioning Device (ETD)
and the air bag
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. AlwaysOccupant safety43SafetyZ
Page 78 of 524
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
If you cannot open or lock the vehicle with the
SmartKey, either the battery in the SmartKey
is empty, the SmartKey is faulty, or the starter
battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 80).XUnlock the driver's door with the
mechanical key ( Y page 84).XLock the vehicle ( Y page 84).XHave the starter battery and battery
contacts checked by an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
General notes
i USA only:
This device complies with Part 15 of the
FCC regulations. Operation is subject to
the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
received, including interference which
could cause unwanted functions.
76SmartKeyOpening and closing
Page 81 of 524
X To unlock the vehicle: pull the door
handle.XTo lock the vehicle: touch sensor
surface :.
If you pull on the handle of the trunk lid, only
the trunk of the vehicle is unlocked.
Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press and hold
down the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
( Y page 80) flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.
The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door : pull the door
handle on the driver's door.XTo unlock centrally: pull the door handle
on the front-passenger door or on the rear
doors.XTo lock centrally: touch sensor
surface : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.Mechanical key
General notes
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
( Y page 73).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
Removing the mechanical key
XPush release catch : in the direction of
the arrow and at the same time, remove
mechanical key ; from the SmartKey.
SmartKey battery
Important safety notes
It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at an
authorized Mercedes-Benz Center.
SmartKey79Opening and closingZ
Page 116 of 524
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Introduction
Operating safety
General notes
GRisk of accident and injury
Vehicles with HYBRID: ensure that you read
the "HYBRID" supplement. You may otherwise
fail to recognize dangers.
GWarning
Any alterations of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, telephone and Voice
Control systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center.
GWarning
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWarning
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
This device complies with Part 15 of the FCC
Rules. Both of the following conditions must
be fulfilled to be approved for use:
(1) This device may not cause harmful
interference, and(2) This device must accept all external
interference, including interference that may
cause undesired operating problems.GWarning
Change or modification not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
! Note: This equipment has been tested
and found to comply with the limits for a
Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference when the equipment
114IntroductionCOMAND
Page 117 of 524
is operated in a commercial environment.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications.GWarning
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled
equipment and meets the FCC radio
frequency (RF) Exposure Guidelines in
Supplement C to OET65.
This equipment has very low levels of RF
energy that is deemed to comply without
maximum permissive exposure evaluation
(MPE). But it is desirable that it should be
installed and operated with at least 8 inches
(20 cm) and more between the radiator and a
person's body (excluding extremities: hands,
wrists, feet and legs.)
Correct use
Observe the following information when using
COMAND:
R the safety notes in this manual
R all road traffic regulations
i Improper work on electronic components
or other systems (such as radio, DVD
changer) and their software may result in
malfunction or failure. Even systems that
have not been modified could be affected
because the electronic systems are
connected. Electronic malfunctions can
seriously jeopardize the operational safety
of your vehicle.
i Only have work or changes to electronic
components carried out at a qualified
specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. Daimler
recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out
at a qualified specialist workshop.
i Protection against theft: this device is
equipped with technical provisions to
protect it against theft. Further information
on protection against theft can be obtained
from an authorized Mercedes-Benz Center.
Vehicle equipment
These operating instructions describe all
standard and optional equipment available
for your vehicle at the time of going to print.
Country-specific deviations are possible.
Please note that your vehicle may not be
equipped with all features described. This
includes safety-related systems and
functions. The equipment in your vehicle may
therefore differ from some of the descriptions
or illustrations. The original purchase
agreement lists all systems installed in your
vehicle. Contact an authorized Mercedes-
Benz Center if you have any questions about
equipment or operation.
Function restrictions
For safety reasons, some COMAND functions
are restricted or unavailable while the vehicle
is in motion. You will notice this, for example,
because you will either not be able to select
certain menu items or because COMAND will
display a message to this effect.
To protect the integrated hard drive against
damage, COMAND deactivates the drive at
very high temperatures. The following
functions will be temporarily unavailable:
R navigation system
R Voice Control System
R address book
R MUSIC REGISTER
Introduction115COMANDZ
Page 123 of 524
DVD function can be viewed from the front
passenger side.
Use the SPLITVIEW remote control to operate
COMAND from the front passenger side.
Points to remember:
RYour vehicle may be equipped with
SPLITVIEW. The use of SPLITVIEW is
currently not permitted in the following
states: AL, CO, IL, LA, MA, MD, NH, PA, VA,
VT, WA, WI, and WV as well as in the
Canadian provinces Manitoba,
Newfoundland, New Brunswick, and Prince
Edward Island. The driver is responsible for
complying with ALL regional laws. If your
vehicle is registered in a state or province
where SPLITVIEW is not permitted, this
function must be deactivated. Please
consult an authorized Mercedes-Benz
center to verify if the use of SPLITVIEW is
permitted in your state/province.
RThe SPLITVIEW remote control can be used
to adjust the volume of the front-passenger
side headphones. Before putting on the
headphones, make certain that the volume
has not been set too high.
RYou can only use media from the driver's
and front-passenger sides separately if the
media are from different sources. Example:
on the driver's side, an audio CD is being
played on the DVD changer. This means
that on the front-passenger side, the DVD
changer cannot be used to play a different
medium, for instance a video DVD.
However, other media can be used at the
same time on the front-passenger side,
including radio, memory card, MUSIC
REGISTER, Media Interface, USB or AUX.
RIf you use the same medium on both sides,
you can both carry out the respective
settings.
RThere must be clear line of sight between
the headphones and the display so that
COMAND can optimally transmit music and
speech via the infrared signal on the front-
passenger's headphones. For this reason,
please also observe that the headphones
have left and right sides, and use them
correctly.
RUsing SPLITVIEW you can only use
entertainment functions separately, such
as audio and video functions.
RThe multifunction steering wheel can only
used for functions which relate to the
driver's side.
Switching SPLITVIEW on/off
XTo switch on SPLITVIEW: select
Vehicle from the main function bar by
turning cVd the COMAND controller and
press W to confirm.
The "Vehicle" menu appears.
XSelect SPLITVIEW on.
SPLITVIEW symbol : appears in the
display, and display ; switches to
SPLITVIEW off.
XTo switch off SPLITVIEW: select
Vehicle from the main function bar by
turning cVd the COMAND controller and
press W to confirm.
The "Vehicle" menu appears.
XSelect SPLITVIEW off.
Display ; switches to SPLITVIEW on.
iIf COMAND has already been switched
on, you can also use the remote control to
switch SPLITVIEW on and off
(Y page 123).
The SPLITVIEW screen remains on for
approximately 30 minutes after the key has
been turned to position 0 in the ignition lock.
After this time or after the key has been
At a glance121COMANDZ