service interval MERCEDES-BENZ S-Class 2011 W221 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: S-Class, Model: MERCEDES-BENZ S-Class 2011 W221Pages: 524, PDF Size: 22.53 MB
Page 6 of 524
1, 2, 3 ...
12 V socket ........................................ 431
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 339
A
ABC see Active Body Control
ABC (Active Body Control)
Display message ............................ 403
ABS (Anti-lock Braking System)
Display message ............................ 388
Function/notes ................................ 67
Warning lamp ................................. 415
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................356
Active Body Control (ABC) ................ 338
Active Driving Assistance package . 355
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 376
Display message ............................ 404
Function/information ....................359
Active light function (display
message) ............................................ 397
Active multicontour seat .......... 106, 268
Active partition (USB devices only) Selecting ........................................ 234
Active service system
see Service interval display
ADAPTIVE BRAKE ................................. 71
Adaptive brake lamps ......................... 69
Adaptive Damping System (ADS) ..... 337
Adaptive Highbeam Assist Display message ............................ 397
Switching on/off ........................... 275
Switching on/off (on-board
computer) ...................................... 377
Additional speedometer ................... 377
Address book
Calling up ....................................... 201
Connecting a call ........................... 204
Creating an entry ........................... 203
Deleting an entry ........................... 204
Importing contacts ........................200
Introduction ................................... 200
Starting route guidance .................204
Voice tag ....................................... 205
Address book entry
Adopting as a home address .........175
Address entry menu .......................... 151
Air bags Display message ............................ 386
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes ....................44
Safety guidelines ............................. 43
Side impact air bag ..........................46
Window curtain air bag ....................47
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 289
Air distribution
Setting ........................................... 291
Setting (COMAND) .........................262
Airflow
Setting ........................................... 292
AIRMATIC ........................................... 336
AIRMATIC (display message) ............ 402
Air nozzles see Air vents .................................. 295
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................293
Air vents ............................................. 295
Glove box ....................................... 295
Important safety information .........294
Rear ............................................... 295
Setting the center air vents ...........295
Setting the side air vents ...............295
Alarm system
see ATA 4Index
Page 10 of 524
COMAND MenuVehicle ........................................... 257
COMAND operating system .............. 116
Combination switch .......................... 274
Conference connection ..................... 198
Consumption statistics (on-board
computer) .......................................... 368
Convenience closing feature .............. 91
Convenience opening feature ............ 90
Convenience telephone Importing contacts ........................200
Coolant (engine)
Checking the level .........................450
Display message ............................ 397
Notes ............................................. 515
Temperature gauge ........................ 365
Cooling
see Climate control
Copy protection (CD/DVD) ............... 225
Cornering light (display message) ... 394
Crosshair position Saving ............................................ 180
Cruise control
Cruise control lever .......................324
Display message ............................ 407
Function/notes ............................. 323
Cup holder ......................................... 427
Center console .............................. 427
Rear compartment .........................428
Current fuel consumption (on-
board computer) ............................... 368
Customer Assistance Center (CAC) ............................................... 27
Customer Relations Department ....... 27
D
Dashboard see Cockpit
Data carrier
MUSIC REGISTER ........................... 226
Data medium
Audio DVD ..................................... 224
CD/DVD ........................................ 225
MP3 ............................................... 224
Date format
Setting ........................................... 142
Daytime running lamps
Display message ............................ 396
Switching on/off (on-board
computer) ...................................... 377
Delayed switch-off
Exterior lighting (COMAND) ...........259
Interior lighting (COMAND) ............259
Destination
Adopting from the list of previous
destinations ................................... 176
Destination entry
Point of interest ............................. 160
Destination information ................... 169
Destination input .............................. 151
Address ......................................... 151
Destination memory ......................156
Intermediate stop .......................... 158
Last destination ............................. 157
Map ............................................... 157
Destination memory ......................... 175
Deleting an entry ........................... 178
My address .................................... 175
Storing a destination .....................176
Digital speedometer ......................... 368
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 457
Display messages Brakes ........................................... 388
Calling up (on-board computer) .....380
Clearing (on-board computer) ........380
Driving systems ............................. 401
Engine ............................................ 397
KEYLESS-GO .................................. 411
Lamps ............................................ 394
Safety systems .............................. 381
Service interval display ..................451
SmartKey ....................................... 411
Tires ............................................... 407
Vehicle ........................................... 409
Distance
see Route overview
Distance recorder ............................. 368
Distance warning lamp ..................... 419
DISTRONIC PLUS ............................... 325
Deactivating ................................... 333
Display message ............................ 4068Index
Page 20 of 524
Seat beltsAdjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Automatic comfort-fit feature ..........60
Belt force limiters ............................ 59
Cleaning ......................................... 459
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 43
Special seat belt retractor ...............62
Switching belt adjustment on/off
(on-board computer) ......................378
Warning lamp ................................. 414
Warning lamp (function) ................... 58
Seat heating
Indicator lamp (Malfunction) ..........107
Seats
Adjusting (electrically) ...................102
Adjusting lumbar support ..............106
Adjusting the head restraint ..........104
Cleaning the cover .........................458
Correct driver's seat position ........100
Important safety notes ..................101
Multicontour seat .......................... 106
Storing settings (memory
function) ........................................ 111
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 107
Seat ventilation
Indicator lamp (Malfunction) ..........107
Sensors (cleaning instructions) ....... 456
Service indicator see Service interval display
Service interval display .................... 451
Displaying a service message (on-
board computer) ............................ 452
Service menu (on-board computer) . 377
Service products Brake fluid ..................................... 514
Capacities ...................................... 511
Coolant (engine) ............................ 515
Engine oil ....................................... 513
Fuel ................................................ 512Important safety notes ..................510
Notes ............................................. 510
Refrigerant (air-conditioning
system) .......................................... 514
Washer fluid ................................... 515
Settings
On-board computer .......................377
Setting the air distribution
COMAND ....................................... 263
Shift ranges ....................................... 311
Showing the distance display (on-
board computer) ............................... 375
Side impact air bag ............................. 46
Side marker lamp (display
message) ............................................ 396
Side windows Convenience closing feature ............91
Convenience opening feature ..........90
Important safety information ...........89
Opening/closing .............................. 90
Resetting ......................................... 92
Troubleshooting ............................... 92
Skipping back
CD/DVD mode .............................. 222
Skipping forwards
CD/DVD mode .............................. 222
Sliding sunroof
Important safety information ...........93
Opening/closing .............................. 94
Resetting ......................................... 94
Troubleshooting ............................... 97
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .......................80
Convenience closing feature ............91
Convenience opening feature ..........90
Display message ............................ 411
Important safety notes ....................76
Malfunction ...................................... 81
Starting the engine ........................301
Snow chains ...................................... 482
Socket ................................................ 431
Dashboard ..................................... 432
Rear compartment .........................432
Trunk ............................................. 43218Index
Page 27 of 524
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
Introduction25
Page 288 of 524
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control regulates the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
Automatic climate control is only operational
when the engine is running 19
. Optimum
operation is only achieved when you drive
with the side windows and tilt/sliding
sunroof/panorama roof with power tilt/
sliding panel closed.
Some functions of automatic climate control
can also be set via COMAND ( Y page 261).
i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 90).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can remove most
particles of dust and removes pollen
completely. A clogged filter reduces the
amount of air supplied to the vehicle
interior. For this reason, you should always
observe the interval for replacing the filter,
which is specified in the Service Booklet.
As it depends on environmental conditions,
e.g. heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the interior blower may
be activated automatically 40 minutes after
the SmartKey is removed. The vehicle is
then ventilated for 30 minutes to dry the
air-conditioning system.19 The "residual heat" function can only be switched on/off if the ignition is switched off.286Overview of climate control systemsClimate control
Page 321 of 524
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.XVisit a qualified specialist workshop and
seek advice.
Driving tips
General notes on driving
Important safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 21
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 21
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in the
Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
21 Observe all legal requirements.Driving tips319Driving and parkingZ
Page 322 of 524
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
320Driving tipsDriving and parking
Page 380 of 524
The selected unit of measurement for
distance applies to:
R the analog speedometer
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R the navigation instruction in the Navi menu
R DISTRONIC PLUS
R ASSYST PLUS service interval display
The digital speedometer shows alternative
speed units ( Y page 377).XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Units.XPress the a button to confirm.XPress the a button to save the setting.
The unit switches km/h and mph.
Switching the belt adjustment on/off
Further information on belt adjustment:
( Y page 58).
XPress = or ; on the steering wheel
to select the Settings menu.XPress the 9 or : button to select
Belt Adjustment .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Activating/deactivating the acoustic
locking confirmation
If you activate the Acoustic Lock Feedb.
function, an audible signal sounds when the
vehicle is locked or unlocked. When
unlocking, the signal sounds once. When
locking, it sounds three times.
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Acoustic
Lock Feedb. .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Activating/deactivating the radar
sensor system
The following systems are switched off when
the radar sensor system is deactivated:
R DISTRONIC PLUS ( Y page 325)
R BAS PLUS ( Y page 68)
R PRE-SAFE ®
Brake ( Y page 71)
R Blind Spot Assist ( Y page 352)
R Active Blind Spot Assist ( Y page 356)
i USA only: This device has been approved
by the FCC as a “Vehicular Radar System”.
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
378Menus and submenusOn-board computer and displays
Page 451 of 524
If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not Measurable
With Running Engine message appears:
XSwitch off the engine.XIf the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
iIf you wish to cancel the measurement,
press the % button on the multifunction
steering wheel.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
Engine compartment449Maintenance and careZ
Page 453 of 524
GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing, always
fill the washer fluid container with a mix of
windshield washer concentrate and
antifreeze additive. There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
i Add windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round.
Example: washer fluid reservoir
XMix the windshield washer fluid in a
container beforehand.XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixingratio, see (Y page 515) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information on the type of service and service
intervals (see separate Service Booklet).
Maintenance451Maintenance and careZ