MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

iIf the battery voltage is too low, the seat
heating may switch off.
The system automatically switches down
from level 3 to level 2 after approximately
eight minutes.
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched itself off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 93). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
Steering wheel109Seats, steering wheel and mirrorsZ

The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel height
i Other topics:
R EASY-ENTRY/EXIT feature
( Y page 110)
R storing settings ( Y page 113)
R operating the on-board computer
( Y page 373)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating is deactivated
when the temperature in the vehicle
interior is higher than 86 ‡ (30 †).
i The steering wheel heating is switched off
automatically after about 24 minutes.
EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND
( Y page 262).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel and driver's seat when the EASY-
ENTRY/EXIT feature is activated.
110Steering wheelSeats, steering wheel and mirrors

To stop steering wheel and seat movement,
do one of the following:
R move the seat adjustment switch.
R move the steering column adjustment
switch.
R press one of the memory function position
buttons or memory button M.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
unintentionally activate the EASY-ENTRY/
EXIT feature. This could result in an accident
and/or serious personal injury.GWARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
! Do not activate the EASY-ENTRY/EXIT
feature, if the seat backrest is reclined too
far backwards. This can damage the front
or rear seats. You must first move the
backrest to a vertical position.
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the
driver's seat moves backwards if you:
R remove the SmartKey from the ignition lock
R open the driver's door when the SmartKey
is in the ignition lock or KEYLESS-GO is in
position 1
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. The driver's seat only moves
backwards if it is not already in the
rearmost position.
Position of the steering wheel and the
driver's seat for driving
If you insert the SmartKey into the ignition
lock with the driver's door closed, depending
on the setting, the position of the steering
wheel and the driver's seat will be changed to
the previously set position.
The last position of the steering wheel or seat
is stored if:
R the ignition is switched off or
R the setting is stored with the memory
function.
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
Mirrors
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window defroster is switched on
and the outside temperature is low.
Mirrors111Seats, steering wheel and mirrorsZ

XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button ; for the right-hand exterior
mirror or button = for the left-hand
exterior mirror.
The indicator lamp lights up in the button
that has been pressed.XPress adjustment button : up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XBriefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
Folding the exterior mirrors in or out
automatically
When the "Automatic mirror folding" function
is activated in COMAND ( Y page 262):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XPress the mirror-folding button
( Y page 112) repeatedly until you hear the
mirrors engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 111).
Automatic anti-glare mirrors
GWARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror, for instance, by luggage piled too high
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the ignition is switched on and
incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or the interior lighting
is switched on.
112MirrorsSeats, steering wheel and mirrors

Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
XMake sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.XPress button = for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button ; to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
i You can also store the parking position
using memory button M : .
XMake sure that the SmartKey is in
position 2 in the ignition lock.XWith the exterior mirror on the front-
passenger side activated, use
adjustment button ; to adjust the
exterior mirror to a position whichallows you to see the rear wheel and
the curb.XPress memory button M : and one of
the arrows on adjustment button ;
within three seconds.
The parking position is stored if the
exterior mirror does not move.
If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
setting
XTurn the SmartKey to position 2 in the
ignition lock.XAdjust the exterior mirror on the front-
passenger side with the corresponding
button ( Y page 111).XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 9 mph
(15 km/h).
R about ten seconds after you have
disengaged reverse gear
R if you press button ? for the exterior
mirror on the driver's side
Memory function
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R seat, backrest, head restraint position and
contour of the backrest in the lumbar
region
R active multicontour seat: activated/
deactivated
Memory function113Seats, steering wheel and mirrorsZ

Rmulticontour seat: the side bolsters of the
seat cushion and the backrest as well as
the contour of the backrest in the lumbar
and shoulder regions
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sidesGWARNING
Do not activate the memory function while
driving. Activating the memory function while
driving could cause the driver to lose control
of the vehicle.
XAdjust the seat ( Y page 104).XOn the driver's side, adjust the steering
wheel (Y page 110) and the exterior mirrors
( Y page 111).XPress memory button M and then press
storage position button 1, 2 or 3 within
three seconds until you hear an
acknowledgment tone.
The settings are stored in the selected
storage position.
Calling up a stored setting
XPress and hold the relevant storage
position button 1, 2 or 3 until the seat,
steering wheel and exterior mirrors are in
the stored position.
i If you release the storage position button,
the seat, steering wheel and mirror setting
functions stop immediately. The
multicontour seat setting or lumbar
support adjustment is still carried out.114Memory functionSeats, steering wheel and mirrors

Useful information ............................116
Introduction ...................................... 116
At a glance ......................................... 118
System settings ................................ 143
Navigation ......................................... 150
Telephone .......................................... 193
Audio .................................................. 211
Video .................................................. 240
Rear Seat Entertainment System ....246
Vehicle ............................................... 260115COMAND

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Introduction
Operating safety
General notes
GWARNING
Vehicles with HYBRID: ensure that you read
the "HYBRID" supplement. You may otherwise
fail to recognize dangers.
GWARNING
Making alterations to electronic components
can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, phone and voice control
are networked together. If one component is
not functional or if it has been incorrectly
removed/replaced, this could impair the
operation of other components.
This could seriously jeopardize the
operational safety of your vehicle.
We recommend that you always have
maintenance work on electronic components
carried out at an authorized Mercedes-Benz
Center.
GWARNING
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWARNING
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system's audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver's
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i USA only: This device complies with Part
15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful
interference, and
116IntroductionCOMAND

2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.GWARNING
Change or modification not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
! Note: This equipment has been tested
and found to comply with the limits for a
Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference when the equipment
is operated in a commercial environment.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications.
GWARNING
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled
equipment and meets the FCC radio
frequency (RF) Exposure Guidelines in
Supplement C to OET65.
This equipment has very low levels of RF
energy that is deemed to comply without
maximum permissive exposure evaluation
(MPE). But it is desirable that it should be
installed and operated with at least 8 inches
(20 cm) and more between the radiator and a
person's body (excluding extremities: hands,
wrists, feet and legs.)
Correct use
Observe the following information when using
COMAND:
R the safety notes in this manual
R all road traffic regulations
i Work improperly carried out on electronic
components or systems (e.g. radio, DVD
changer) and associated software could
cause them to cease functioning. Even
systems that have not been modified could
be affected because the electronic
systems are connected. Electronic
malfunctions can seriously jeopardize the
operational safety of your vehicle.
i Only have repairs or changes to electronic
components carried out at a qualified
specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. Daimler
recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out
at a qualified specialist workshop.
i Protection against theft: this device is
equipped with technical provisions to
protect it against theft. Further information
on protection against theft can be obtained
from an authorized Mercedes-Benz Center.
Function restrictions
For safety reasons, some COMAND functions
are restricted or unavailable while the vehicle
is in motion. You will notice this, for example,
because you will either not be able to select
certain menu items or because COMAND will
display a message to this effect.
To protect the integrated hard drive against
damage, COMAND deactivates it at very high
temperatures. The following functions will be
temporarily unavailable:
R Navigation
R Voice Control System
R Address book
R MUSIC REGISTER
Introduction117COMANDZ

At a glance
COMAND operating system
Overview
FunctionPage:COMAND display122;COMAND controller and
function buttons
118
=Telephone keypad120
Components of COMAND
COMAND consists of:
R the COMAND display/SPLITVIEW
R the DVD changer
R the COMAND controller
R the COMAND function buttons
R
the telephone keypad
R connections in the glove box (USB,
additional USB, jack plug and iPod ®
connection)
R a remote control for the front passenger
and for use with the Rear Seat
Entertainment System
R two sets of cordless headphones for the
Rear Seat Entertainment System
R cordless headphones for the front
passenger
R two screens (Rear Seat Entertainment
System)
R CD/DVD drive (Rear Seat Entertainment
System)
R audio/video connections on the screen
(Rear Seat Entertainment System)
R audio/video connections on the drive (Rear
Seat Entertainment System)
You can use COMAND to operate the
following main functions:
R the navigation system
R the audio function with radio and satellite
radio modes, disk (audio CD/DVD and MP3
mode), memory card (MP3 mode), MUSIC
REGISTER, Bluetooth ®
audio, Media
Interface and audio AUX
R the telephone and the address book
R the video function with video DVD and
video AUX modes
R the system settings
You can call up the main functions:
R using the corresponding function buttons
or
R using the main function bar in the COMAND
display
COMAND controller
You can use the COMAND controller to select
the menu items in the COMAND display.
You can call up menus or lists, scroll through
menus or lists and exit menus or lists.
118At a glanceCOMAND