MERCEDES-BENZ S-Class 2013 W221 Owner's Guide

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
29

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. 30
Introduction

Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Par t15ofthe FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the diagnostics
connection, it can affect the operation of the
vehicle systems. This can impair the operating
safety of your vehicle while driving. There is a
risk of accident.
Do not connect any equipment to the
diagnostics connection. G
WARNING
Loose equipment or equipment cables that
are connected to the diagnostics connection
can obstruct the area around the pedals. The
equipment or the cables could get between
the pedals in the event of sudden braking or
acceleration. As a result, the movement of the
pedals may be impaired. There is a risk of
accident. Do not attach any equipment or cables in the
driver footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to
emissions monitoring information being
reset. This may lead to the vehicle failing to
meet the requirements of the next emissions
test during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzC enter:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
G
WARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so. Introduction
31 Z

If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
When driving yourv ehicle observe the
following information:
R the safety notes in this manual
R the "Technical data" section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
moto rvehicles Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzC
anada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951) 32
Introduction

Your vehicle records electronic data. If your
vehicle is equipped with mbrace
1
, data is
transmitted in the event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimle rAG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please observe the mbrace 1
purchase
agreement for further details on the recording
and transfer of data by this system.
1 The system is called TELE AID in Canada. Introduction
33 Z

34

Cockpit
................................................. 36
Instrumen tcluster .............................. 37
On-board computer and COMAND .....39
Center console .................................... 41
Overhea dcontrol panel ...................... 42
Door control panel .............................. 43
Rear seats ............................................ 45 35At a glance

Cockpit
Function Page
0002
Steering wheel paddle
shifters
318
0003
Combination switch 283
0026
Cruise control lever 335
0025
Horn
0023
Instrument cluster 37
0024
DIRECT SELECT lever 314
0014
Control panel for:
Vehicle level 347
Suspension tuning 348
PARKTRONIC 350
Swiveling the COMAND
display
128
COMAND display
brightness
128
Instrument lighting
128 Function Page
0015
Overhead control panel 42
0016
Automatic climate control 294
0017
Ignition lock 307
Start/Stop button 307
0018
Adjusts the steering wheel 114
Steering wheel heating 114
001C
Electric parking brake 328
001D
Diagnostics connection 31
001E
Opens the hood 462
001F
Nigh
tView Assist Plus 360
0021
Light switch 28036
CockpitAt a glance

Instrumen
tcluster Displays
Function Page
0002
Coolant temperature 374
0003
Fuel gauge
0026
PARKTRONIC 350
0025
Multifunction display 376
Speedometer
0023
Transmission position 316
0024
Tachometer 375
0014
Drive program 317
0015
Parking Guidance
353 Function Page
0016
Unit of measurement for
the speedometer
388
0017
Outside temperature 375
0018
Additional speedometer 388
001C
HOLD function 346
0001
PRE-SAFE ®
Brake 77
001D
Adaptive Highbeam Assist 284
Lane Keeping Assist or
Active Lane Keeping Assist 365,
369 ATTENTION ASSIST 359Instrument cluster
37At a glance

Warning and indicator lamps
Function Page
0002
Turn signal 283
0003
Electric parking brake (red) 427
0005
(USA only) 000A
(Canada only) 0026
Electric parking brake
(yellow)
427
0005
(USA only) 000A
(Canada only) 0025
Seat belt 426
0023
ESP
® 430
0024
Distance warning 435
0014
Brakes 427
000F
(USA only) 0006
(Canada only) Function Page
0015
ESP
®
OFF 430
0016
Tire pressure monitor 436
0017
Diesel engine: preglow 309
0018
Check engine 434
001C
ABS 428
001D
SRS 433
001E
High-beam headlamps 283
001F
Reserve fuel 43438
Instrument clusterAt a glance