ECU MERCEDES-BENZ S CLASS 2019 Workshop Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: S CLASS, Model: MERCEDES-BENZ S CLASS 2019Pages: 578, PDF Size: 23.31 MB
Page 299 of 578

Software update
Source oftheupdateUpdate type
Updates via mobilephoneNavigation map, sys‐tem updates, DigitalOperator's Manual
Updates via anexter‐nalstorage medium,e.g. a USBflash drive
Navigation maps
%Updates via mobile phonerequire an activeInternet connectionforthevehicle. This isnotavailable in all countries.For furtherinformation on connectingtothe Internet,see (→page 348).
Advantages of updating softwareThankstothe software update,yourvehiclesta‐tus is up-to-date.
In ordertoconstantly improvethequality of ourservicesyou willreceivefuture updatesforyourmultimedia system,the Mercedes me connectservices andyourvehicle's communication mod‐ule. These will conveniently be sentto you via
the mobile phone connection inyourvehicleand, as an option, installed automatically.Yo ucan monitorthestatus ofyour updates ontheMercedes me portal andfind information aboutpotential innovations.
Your advantages at aglance:
Rconvenientlyreceivesoftware updates viathe mobile phone network
Rimprovesthequality andavailability ofMercedes me connect services
Rkeepsyour multimedia system and communi‐cation module up-to-date
Further information about software updates canbefound at http://me.mercedes-benz.com
Performing a software update
Requirements:RThere is an Internet connection(→page 348).
RFor automatic updates:yourvehicle has apermanently installed communication mod‐ule.
Multimedia system:
,System.Software Update
Automatic update
#SwitchAutomatic Online Updateon s.Updates are performed.
The currentstatus ofthe updates is dis‐played.
Manual update
#Deactivate SAutomatic Online Update.
#Select an update fromthe list andstarttheupdate.
Activating the softwareupdate
#Restartthe system.
Function of important system updatesImportant system updates may be necessaryforthe security ofyour multimedia system's data.Please installthese updates, or elsethe securityofyour multimedia system cannotbe ensured.
%If automatic software updates are activated,the system updates will be downloaded auto‐matically (→page 297).
Multimedia system297
Page 332 of 578

Connecting a mobile phone (authorizationusing Secure SimplePairing)
#Selectthe mobile phone.A code is displayed inthe multimedia systemand onthe mobile phone.
#Ifthe codes match:confirmthe code onthe mobile phone.
Connecting a mobile phone (authorizationbyentering a passkey)
#Selectthe mobile phone.
#Choose a onetosixteen-digit number combi‐nation as a passkey.
#Onthe multimedia system:enterthe pass‐key and select v.
#Onthe mobile phone:enterthe passkeyagain and confirm.
%Upto15mobile phones can be authorizedonthe multimedia system.Authorized mobile phones arereconnectedautomatically.
Connecting a second mobile phone (twophone mode)
Requirements:RAtleast one mobile phone is already connec‐
tedtothe multimedia system via Bluetooth®.
Multimedia system:
,Phone.
Page 345 of 578

Thefollowing system information is transmitted:
RSoftwarerelease ofthe multimedia system
RSystem ID (anonymized)
The transfer ofthis data is usedtooptimize com‐munication betweenthevehicle andthe mobilephone.
Todothis, andtoassign severalvehiclestothemobile phone, avehicle identifier israndomlygenerated.
This has no connectiontothevehicle identifica‐tion number (VIN) and is deleted whenthe multi‐media system isreset (→page 298).
Thefollowing drivingstatus data is transmitted:
RTransmission position engaged
RDistinction between parking,standstill,roll‐ing and driving
RDay/night mode ofthe instrument cluster
The transfer ofthis data is usedtoalter howcontent is displayedtocorrespondtothe drivingsituation.
Thefollowing position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
This datais only transferred whilethe navigationsystem is active in ordertoimproveit (e.g. so itcan continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect providesthefollowingservices:
RAccident and breakdown management (mebutton)
RConcierge Service (whenthe service is acti‐vated), appointmentrequests or similar (mebutton)
RMercedes-Benz emergency call system (auto‐matic emergency call or SOS button)
The Mercedes-Benz Customer Center andtheMercedes-Benz emergency call center areavaila‐bleforyou aroundthe clock.
The me button andthe SOS button can befoundonthevehicle'soverhead control panel(→page 344).
You can also callthe Mercedes-Benz CustomerCenter usingthe multimedia system(→page 344).
Please notethat Mercedes me connect is aMercedes-Benz service. In emergencies, alwayscallthe national emergency servicesfirst usingthestandard national emergency service phonenumbers. In emergencies,you can also usetheMercedes-Benz emergency call system(→page 346).
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Multimedia system343
Page 347 of 578

You canfind information onthefollowingtopics:
RActivation of Mercedes me connect
ROperatingthevehicle
RNearest authorized Mercedes-Benz Center
ROther products and services from Mercedes-Benz
Data is transferred duringthe connectiontotheMercedes-Benz Customer Center (→page 345).
Information on Mercedes me connect acci‐dent managementThe Mercedes me connect accident manage‐ment is anextension ofthe Mercedes-Benzemergency call system (→page 346).
An emergency call is madetothe Mercedes-Benz emergency call center after an accident:
RAvoice connection is madetoa contact per‐son atthe Mercedes-Benz emergency callcenter.
RIf necessary,the contact person attheMercedes-Benz emergency call centerfor‐wardsthe calltoMercedes me connect acci‐dent management.
Forwardingthe call is not possible in allcountries.
RIf necessary,thevehicle will betowedtoanauthorized Mercedes-Benz Center.
Arranging a service appointment viaMercedes me connectIfyou haveactivatedthe maintenance manage‐ment service,relevantvehicle data is transferredautomaticallytothe Mercedes-Benz CustomerCenter.You willthenreceiveindividualrecom‐mendationsregardingthe maintenance ofyourvehicle.
Regardless of whetheryou haveconsentedtothe maintenance management service,the multi‐media systemremindsyou after a certainamount of timethat a service is due. A promptappears asking ifyouwould liketomake anappointment.
#Toarrange a service appointment:selectCall.Afteryour agreementthevehicle data is sentand a Mercedes-Benz Customer Centeremployee deals withyour appointment. The
information isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
%Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
Multimedia system345
Page 425 of 578

RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RThe transmission is in position ].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
#Slide cover3of positive clamp4onthejump-starting connection point inthe direc‐tion ofthe arrow.
#Connect positive clamp4onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp4onyourownvehiclefirst.
Breakdown assistance423