Esc MERCEDES-BENZ S CLASS 2019 Owners Manual

Welcometotheworld of Mercedes-Benz
Beforeyoufirst drive off,readthis Operator'sManual carefully andfamiliarizeyourself withyourvehicle.Foryourown safety and a longeroperating lifespan,followthe instructions andwarning notices inthis Operator's Manual. Disre‐gardingthem may leadtodamagetothevehicleor personal injury.
Vehicle damageresulting fromthe disregard ofthe instructions is not coveredbythe Mercedes-Benz LimitedWarranty.
The equipment or model designation ofyourvehicle mayvaryaccordingto:
RModel
ROrder
RNationalversion
RAvailability
Mercedes-Benzreservestherighttointroducechanges inthefollowing areas:
Rdesign
Requipment
Rtechnicalfeatures
The equipment inyourvehicle maytherefore dif‐fer fromthat shown inthe descriptions and illus‐trations.
Thefollowing are integral parts ofthevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keepthese documents inthevehicle at alltimes. Ifyou sellthevehicle, always pass all ofthe documents ontothe newowner.
Mercedes-Benz USA,LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2225841811
2225841811

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps .......................... 8Overhead control panel ................................10Door control panel and seat adjustment .......12Control settings intherear passengercompartment ................................................14Emergencies and breakdowns ......................16
Digital Operator's Manual.........................18Calling upthe Digital Operator's Manual ......18
General notes.............................................19Protectingthe environment ..........................19Genuine Mercedes-Benz parts ......................19Operator's Manual ........................................20Service andvehicle operation .......................21Operating safety ...........................................22Declaration of conformityfor wirelessvehicle components .....................................23Diagnostics connection ................................ 23
Qualified specialistworkshop .......................24Correct use ofthevehicle .............................24Problems withyourvehicle ........................... 25Reporting safety defects ...............................25LimitedWarranty .......................................... 25QR codeforrescue card ...............................26Datastorage .................................................26Copyright ...................................................... 29
Occupant safety.........................................31Restraint system ...........................................31Seat belts ..................................................... 34Airbags ......................................................... 38
PRE-SAFE®system ....................................... 46Safely transportingchildren inthevehi‐cle .................................................................47Notes on pets inthevehicle ..........................61
Opening and closing..................................62SmartKey...................................................... 62Doors ............................................................ 66Trunk ............................................................ 70Roller sun blinds ...........................................76Side windows................................................78
Sliding sunroof ............................................. 82Anti-theft protection .....................................90
Seats andstowing.....................................92Notes onthe correct driver's seat posi‐tion ............................................................... 92Seats ............................................................ 93Steering wheel ............................................11 3Easy entry andexitfeature ..........................11 4Operatingthe memory function ..................11 5Memory function intherear passengercompartment ..............................................11 7Stowage areas ............................................121Cup holder ..................................................131Ashtrayand cigarettelighter .......................134Sockets .......................................................13 6Refrigerator box ..........................................13 9Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...141Installing andremovingthefloor mats ........14 3Installing/removingthe pennantstaff ........14 3
Light and visibility...................................14 5Exterior lighting ..........................................14 5
2Contents

Whattodo intheevent of an accident
1QR codesfor accessingtherescue card→26
2Safetyvests→413
3Buttonfor SOS emergency call system→346
4Checking andtopping up operatingfluids→468
5Tow-starting andtowingaway→426
6Flat tire→413
7Starting assistance→423
8Hazardwarning lights→147
9Fuelfillerflap with instruction labelsfor tirepressure, fuel type and QR codesfor access‐ingtherescue card
→180
ATow-starting andtowingaway→426
BTIREFIT kit→41 5
Ataglance – Emergencies and breakdowns17

Calling upthe Digital Operator's Manual
Multimedia system:
,Vehicle.ÕOperator's Manual
#Select a menu item.
In addition,you can also call upthe Operator'sManual within a main function (e.g. viaMediaInfo).
The Digital Operator's Manual describesthefunction and operation ofthevehicle andthemultimedia system.
For safetyreasons,the Digital Operator's Man‐ual is deactivated while driving.
The Digital Operator's Manual containsthefol‐lowing menu items:
RSearch: allowsyoutosearchpreciselyforkeywords.
RQuick start: providesyou with importantinformation sothatyou canstart usingyourvehicle immediately.
RTips: provides tips on howtouseyourvehiclein certain situations.
RMessages: providesyou with further informa‐tion aboutthe messages inthe instrumentcluster.
RBookmarks: providesyou with a list of allthebookmarksyou havestoredyourself.
1Picture
2Menu
3Navigation window
Some sections ofthe Digital Operator's Manual,such aswarnings, can be made visiblebyhigh‐lighting and pressingthem.
%The Operator's Manual can also befound inthe Mercedes-Benz Guides app in all com‐mon appstores.
18Digital Operator's Manual

*NOTEImpairment ofthe operating effi‐ciency oftherestraint systems frominstalling accessory parts or fromrepairsorwelding
Airbags and EmergencyTensioning Devices,aswell as control units and sensorsfortherestraint systems, may be installed inthefol‐lowing areas ofyourvehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCockpit
RInstrument cluster
RCenter console
RLateralroof frame
#Do not install accessory parts such asaudio systems inthese areas.
#Do not carryoutrepairs orwelding.
#Haveaftermarket installation of acces‐sories carried out at aqualified special‐istworkshop.
You could jeopardizethe operating safety ofyourvehicle ifyou use parts, tires and wheels aswellas accessoriesrelevanttosafety which havenotbeen approvedbyMercedes-Benz. Safety-rele‐vant systems, e.g.the brake system, may mal‐function. Only use Mercedes-Benz GenuinePartsor parts of equalquality.Only use tires, wheelsand accessoriesthat havebeen specificallyapprovedforyourvehicle model.
Mercedes-Benz GenuineParts are subjecttostrictquality control. Each part has been spe‐cially developed, manufactured or selectedforMercedes-Benzvehicles andfine-tunedforthem.Therefore, only Mercedes-Benz GenuinePartsshould be used.
Morethan 300,000 different Mercedes-BenzGenuineParts areavailablefor Mercedes-Benzmodels.
All authorized Mercedes-Benz Centers maintaina supply of Mercedes-Benz GenuinePartsfor
necessaryservice andrepairwork. In addition,strategically located parts delivery centers pro‐videforquick andreliable parts service.
Always specifythevehicle identification number(VIN) (→page 466) when ordering Mercedes-Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models andallstandard and optional equipmentavailableforyourvehicle atthe time ofthis Operator's Man‐ual goingtopress. Country-specific differencesare possible. Notethatyourvehicle may not beequipped with allfeatures described. This is alsothe casefor systems and functionsrelevanttosafety.Therefore,the equipment onyourvehiclemay differ fromthat inthe descriptions and illus‐trations.
The original purchase agreementforyourvehiclecontains a list of all ofthe systems inyourvehi‐cle.
Shouldyou haveanyquestions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
20General notes

Assistance Center (USA) atthe hotline number1-800-FOR-MERCedes (1-800-367-6372)or Cus‐tomer Service (Canada) at 1-800-387-0100.
Operating safety
Plug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you may notrecognize dan‐gers.
&WARNINGRisk of accident duetomal‐functions or systemfailures
Ifyou do not havethe prescribed service/maintenanceworkor anyrequiredrepairscarried out,this couldresult in malfunctionsor systemfailures.
#Always havethe prescribed service/maintenanceworkaswell anyrequiredrepairs carried out at aqualified spe‐cialistworkshop.
&WARNINGRisk of accident or injuryduetoincorrect modification of electroniccomponents and parts
Modificationtoelectronic components,theirsoftware or wiring could impairtheir functionand/orthe function ofother networked com‐ponent parts. In particular, systemsrelevanttosafety could also be affected.
As aresult,these may no longer functionproperlyand/or jeopardizethe operatingsafety ofthevehicle.
#Nevertamper withthevehicle's wiring,electronic components or software.
#You should haveallworkon electricaland electronic components carried outat aqualified specialistworkshop.
&WARNINGRisk offireduetoflammablematerials on hot parts oftheexhaustsystem
Flammable material such as leaves, grass ortwigs may ignite iftheycome into contactwithhot parts oftheexhaust system.
#When driving on unpavedroads or off-road,regularlycheckthevehicle under‐side.
#Removetrapped plants orotherflam‐mable material.
#Ifthere is damage, consult aqualifiedspecialistworkshop immediately.
*NOTEDamagetothevehicle
Inthefollowing situations, in particular,thereis arisk of damagetothevehicle:
RThevehicle becomes grounded, e.g. on ahigh curb or an unpavedroad
RThevehicle is driventoofastover anobstacle, e.g. a curb, speed bumpor pot‐hole
RA heavy objectstrikesthe underbody orchassis components
In situations such asthis,the body,theunderbody,chassis components, wheels ortires could be damaged withoutthe damagebeing visible. Components damaged inthis
22General notes

&WARNINGRisk of accident duetoobjects inthe driver'sfootwell
Objects inthe driver'sfootwell may impedepedal travel or block a depressed pedal.
This jeopardizesthe operating androadsafety ofthevehicle.
#Stowall objects inthevehicle securelysothattheycannotgetintothe driver'sfootwell.
#Always installthefloor mats securelyand as prescribed in ordertoensurethatthere is always sufficientroomforthe pedals.
#Do not use loosefloor mats and do notplacefloor mats ontop of one another.
*NOTEBattery discharging from usingdevices connectedtothe diagnosticsconnection
Using devices atthe diagnostics connectiondrainsthe battery.
#Checkthechargelevel ofthe battery.
#Ifthechargelevel is low,chargethebattery,e.g.bydriving a considerabledistance.
Connecting equipmenttothe diagnostics con‐nection can leadtoemissions monitoring infor‐mation beingreset,forexample. This may leadtothevehiclefailingtomeettherequirements ofthe next emissions inspection duringthe maininspection.
Qualified specialistworkshop
Plug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
An authorized Mercedes-Benz Center is aquali‐fied specialistworkshop. It hasthe necessaryspecial skills,tools andqualificationstocor‐rectly carryouttheworkrequired onyourvehi‐cle. This particularlyappliestosafety-relevantworks.
Always havethefollowingworkcarried out onyourvehicle at aqualified specialistworkshop:
RSafety-relevantwork
RService and maintenancework
RRepairwork
RModifications aswell as installations andconversions
RWorkon electronic components
Mercedes‑Benzrecommends a Mercedes‑Benzservice center.
Correct use ofthevehicle
Ifyouremoveanywarningstickers,you orotherscouldfailtorecognize certain dangers. Leavewarningstickersin position.
Observethefollowing information in particularwhen drivingyourvehicle:
Rthe safety notes inthis manual
Rtechnical dataforthevehicle
Rtrafficrules andregulations
24General notes

QR codeforrescue card
The QR code is secured inthe fuelfillerflap andonthe opposite side onthe B-pillar. Intheeventof an accident,rescue services can usethe QRcodetoquicklyfindthe appropriaterescue cardforyourvehicle. The currentrescue card con‐tainsthe most important information aboutyourvehicle in a compactform, e.g.therouting oftheelectric lines.
Further information can be obtained at http://www.mercedes-benz.de/qr-code.
Datastorage
Electronic control units
Electronic control units are installed inyourvehi‐cle. Some ofthese are necessaryforthe safeoperation ofyourvehicle, while some assistyouwhen driving (driver assistance systems). Inaddition,yourvehicle provides comfortandentertainment functions, which are also madepossiblebyelectronic control units.
Electronic control units contain datamemorieswhichcantemporarily or permanentlystore
technical information aboutthevehicle's operat‐ingstate, component loads, maintenancerequirements andtechnicalevents or malfunc‐tions.
Ingeneral,this information documentsthestateof a component part, a module, a system orthesurroundings such as:
Roperatingstatus of system components (e.g.fill levels, batterystatus, tire pressure)
Rstatus messages concerningthevehicle orits individual components (e.g. number ofwheelrevolutions/speed, longitudinal accel‐eration, lateral acceleration, display offas‐tened seat belts)
Rmalfunctions orfaults in important systemcomponents (e.g. lights, brakes)
Rinformation onevents leadingtovehicledamage
Rsystemreactions in special driving situations(e.g. airbag deployment, intervention ofsta‐bility control systems)
Rambient conditions (e.g.temperature,rainsensor)
In additiontoprovidingthe actual control unitfunction,this data assiststhe manufacturer indetecting andrectifying malfunctions and opti‐mizingvehicle functions. The majority ofthisdata istemporary and is only processed inthevehicle itself. Only a small portion ofthe data isstored intheevent or malfunction memory.
Whenyourvehicle is serviced,technical datafromthevehicle can beread outbyservice net‐workemployees (e.g.workshops, manufactur‐ers) orthird parties (e.g. breakdown services).Services includerepair services, maintenanceprocesses,warranty claims andquality assur‐ance measures,forexample. Theread out is per‐formed viathe legally prescribed portforthediagnostics connection inthevehicle. Therespective service network locations orthirdparties collect, process and usethe data. Theydocumenttechnicalstatuses ofthevehicle,assist infinding malfunctions and improvingquality and are transmittedtothe manufacturer,if necessary.Furthermore,the manufacturer issubjecttoproduct liability.Forthis,the manu‐facturerrequirestechnical datafromvehicles.
26General notes

Fault memories inthevehicle can beresetby aservice outlet as part ofrepair or maintenancework.
Depending onthe selected equipment,you canimport data intothevehicle's comfort and info‐tainment functionsyourself.
This includes,forexample:
Rmultimedia data such as music,films or pho‐tosfor playbackin an integrated multimediasystem
Raddress book datafor use in connection withan integrated hands-free system or an inte‐grated navigation system
Rentered navigation destinations
Rdata aboutthe use of Internet services
This data can be saved locally inthevehicle or itis located on a device whichyou haveconnectedtothevehicle (e.g. smartphone, USBflash driveor MP3 player). Ifthis data isstored inthevehi‐cle,you can deleteit at any time. This data issenttothird parties only atyourrequest, partic‐ularlywhenyou use online services in accord‐ance withthe settingsthatyou haveselected.
You canstore orchange convenience settings/individualization inthevehicle at any time.
Depending onthe equipment,this includes,forexample:
Rsettingsforthe seat andsteering wheel posi‐tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
Ifyourvehicle is accordingly equipped,you canconnectyour smartphone or another mobile enddevicetothevehicle.You can controlthisbymeans ofthe control elements integrated inthevehicle. Images and audio fromthe smartphonecan be output viathe multimedia system. Cer‐tain information is simultaneously transferredtoyour smartphone.
Depending onthe type of integration,this caninclude:
Rgeneralvehicle data
Rposition data
This allowsyoutouse selected apps onyoursmartphone, such as navigation or music play‐
back.There is no further interaction betweenthesmartphone andthevehicle; in particular,vehi‐cle data is not directly accessible. Which type offurther data processing occurs is determinedbythe provider ofthe specific app used. Which set‐tingsyou can make, if any,depends onthe spe‐cific app andthe operating system ofyoursmartphone.
Online services
Wireless network connectionIfyourvehicle has a wireless network connec‐tion, it enables datatobeexchanged betweenyourvehicle and additional systems. The wire‐less network connection is enabled viathevehi‐cle's transmission andreception unit or via con‐nected mobile end devices (e.g. smartphones).Online functions can be used viathe wirelessnetwork connection. This includes online serv‐ices and applications/apps providedbythe man‐ufacturer orother providers.
Manufacturer's servicesRegarding online services ofthe manufacturer,the individual functions are describedbythe
General notes27

manufacturer in a suitable place (e.g. Operator'sManual,website ofthe manufacturer) along withtherelevant dataprotection information.Per‐sonal data may be usedforthe provision ofonline services. Data isexchanged via a secureconnection, e.g.the manufacturer's designatedIT systems.Personal data is collected, pro‐cessed and used viathe provision of servicesexclusively onthe basis of legal permissions orwith prior consent.
The services and functions (sometimes subjecttoafee) can usually be activated or deactivated.In some cases,this also appliestothe entirevehicle's data connection. Thisexcludes, in par‐ticular, legally prescribed functions and services.
Third party servicesIf it is possibletouse online services fromotherproviders,these services are subjecttothe dataprotection andterms of use oftheresponsibleprovider. The manufacturer has no influence onthe contentexchanged.
Please inquire,therefore, aboutthe type, scopeand purpose ofthe collection and use of per‐
sonal data as part ofthird party services fromtheirrespective provider.
COMAND/mbrace
Ifthevehicle is equipped withCOMAND ormbrace, additional data aboutthevehicle's oper‐ation,the use ofthevehicle in certain situations,andthe location ofthevehicle may be compiledthroughCOMAND orthe mbrace system.
For additional information pleaserefertothechapter Multimedia system and/orthe mbraceTerms and Conditions.
Event datarecorders
USA only:
Thisvehicle is equipped with anevent datarecorder (EDR). The main purpose of an EDR istorecord, in certain crash or near crash-like sit‐uations, such as an airbag deployment or hittingaroad obstacle, datathat will assist in under‐standing how avehicle's systems performed.The EDR is designedtorecord datarelatedto
vehicle dynamics and safety systemsfor a shortperiod of time, typically 30 seconds or less.
The EDR inthisvehicle is designedtorecordsuchdata as:
RHowvarious systems inyourvehiclewereoperating
RWhether or notthe driver and frontpassenger seat beltswerebuckled/fastened
RHowfar (if at all)the driverwas depressingthe accelerator and/or brake pedal and
RHowfast thevehiclewas traveling
This data can help provide a better understand‐ing ofthe circumstances in which accidents andinjuries occur.NOTE: EDR data isrecordedbyyourvehicle only if a non-trivial crash situationoccurs; no data isrecordedbythe EDR undernormal driving conditions and no personal data(e.g. name,gender,age and accident location) isrecorded. However,other parties, such as lawenforcement, could combine EDR data withthetype of personally identifying dataroutinelyacquired during a crash investigation.
28General notes