wheel MERCEDES-BENZ S-CLASS SEDAN 2012 Workshop Manual

Call disconnection while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available.
R you are using a mobile phone with
"Twincard" and the mobile phone with the
second SIM card is already logged into the
network.
Operating options
You can operate the telephone by:
R using the COMAND controller:
turn cVd .
slide XVY or ZV Æ.
press W.
R the 6 or ~ button on the telephone
keypad on the center console
R the 6 or ~ button on the
multifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless otherwise indicated, the descriptions
and illustrations in this section refer to
COMAND and the telephone keypad. This
also means that to carry out the functions
described here, you must always be in the
Telephone menu. The fastest way to access
the Telephone menu is to press the S
function button.
Function restrictions
You will not be able to use the telephone, will
no longer be able to use the telephone, or you
may have to wait before using it, in the
following situations:
R when the mobile phone is switched off
R when the "Bluetooth ®
" function is switched
off in COMAND
R when the "Bluetooth ®
" function is switched
off on the mobile phone
R if the mobile phone is not logged into a
mobile phone network
i The telephone automatically tries to log
on to a network. If no network is available,
you will not be able to make a " 911"
emergency call. If you attempt to make an
outgoing call, the NO SERVICE message will
appear for a short while.
R if you remove the SmartKey from the
ignition lock during an active conversation
in hands-free mode, the conversation may
be continued for up to 30 minutes. After
that time, it will be interrupted.
You can prevent this interruption by switching
to "private call" ("private mode") on the
mobile phone before deactivating COMAND
(see mobile phone operating instructions).
If you wish to switch off COMAND during an
active conversation in hands-free mode, the
following message will appear: You cannot
shut off COMAND until you have
finished your telephone call
911 emergency call
GWARNING
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following requirements must be fulfilled
for a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
198TelephoneCOMAND

XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: confirm Accept by pressing
W .
or
XPress the 6 button on the telephone
keypad.
or
XPress the 6 or ? button on the
multifunction steering wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 138). For more information,
see the "Functions available during a call"
section ( Y page 205).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
i You can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after a call is accepted using the COMAND
controller or the telephone keypad. After
the call is finished, you see the display of
the previous main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
( Y page 202).XEnter all the digits of the phone number
using the telephone keypad.XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
( Y page 202).XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.XTo make a call: select SEND from the
telephone basic menu and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
( Y page 202).XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.204TelephoneCOMAND

iThe redialing function is also available
using the on-board computer
( Y page 385).
Calling voicemail
This function is only available if it is supported
by the mobile phone network provider.
You can only call voicemail if the voicemail
number is stored as preset 1 on the SIM card.XPress and hold the 4 button on the
telephone keypad.
or
XUse the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list
or in the COMAND phone book
XOpen a call list and select an entry
( Y page 213).
or
XCall up the COMAND phone book and
select an entry ( Y page 209).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties 8?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)BTo end a call
Switching the hands-free microphone on/
off
This function is also available during an active
phone call.
XTo call up the telephone basic menu
( Y page 202).XTo switch off: select Mike OFF and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
If the microphone is switched off, the
display shows the Q symbol and the The
microphone is turned OFF message
appears for a short period.XTo switch on: select Mike ON and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
The Q symbol disappears. You will briefly
see the The microphone is ON message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several people
These functions are only available if they are
supported by the mobile phone network
provider. Furthermore, they are only available
if the mobile phone supports HFP 1.5 or
higher.
8 This function is only available if the telephone supports HFP1.5 and above.Telephone205COMANDZ

You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
You can simultaneously switch back and forth
between two parties or conduct a conference
call with up to five others.
Call Waiting 9
If you are on the telephone and you receive
another call, the call waiting display will
appear. You also hear a tone.XTo reject: select Reject and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: select Accept and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
This will put the active call on hold. You now
have two calls. The accepted call is active
and the first call is on hold.
i If your mobile phone does not support
HFP 1.5 or above, then the call which was
active is canceled as soon as the second
call is accepted.
Calling additional parties
You can call a second person while on the
phone with someone else. This action puts
the previous call on hold.
XSelect NEW from the telephone basic menu
and press W to confirm.
or
XSelect SEND on the telephone keypad.XEnter the phone number manually
( Y page 204) or via the phone book
( Y page 212) or from the call lists
( Y page 213).
Switching between two parties (toggling)
If you have added another party to your
previously active call, the telephone menu
then looks like this:
:Active party;Party on holdXTo switch to the other party: select ;
by turning cVd the COMAND controller
and press W to confirm.
or
XSelect SEND on the telephone keypad.
or
XPress the 6 button on the multifunction
steering wheel.
Interconnecting to create a conference
You can interconnect calls which are active
and those which are on hold. This permits
several parties to hear one another and speak
with one another.
9 This function is only available if Call Waiting has been activated on the mobile phone.206TelephoneCOMAND

If another audio mode is switched on, you
can now switch to radio mode in the audio
menu.XSelect Audio by sliding ZV the COMAND
controller and pressing W to confirm.
The audio menu appears.
Example display: audio menu
:Current audio operating mode;Main function bar=Audio menuXSelect FM/AM radio by turning cVd the
COMAND controller and press W to
confirm.
Example display, FM radio
:Display window with station settings;Frequency of the selected station=Name of the selected station?Display bar for frequency settingASound settingsBWavebandCStation informationDPreset functionsERadio functions
Switching wavebands
XSelect FM, AM or WB in the radio display by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.
Waveband submenu is opened.1The waveband submenu (the # dot
shows the waveband currently set)XSelect a waveband and press W to confirm.
You will hear the last station played on the
selected waveband.
Selecting a station
Selecting a station using the station
search function
XTurn cVd or slide XVY the COMAND
controller while the display/selection
window in the radio display is active.
Station search scans up or down and stops
at the next station found.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations via the station presets
XQuick setting: press a number key, e.g.
l .216AudioCOMAND

XDirectly in the station presets: select
Presets by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
or
XPress W the COMAND controller when the
display/selection window is active.
The station preset memory appears. The
# dot indicates under which preset the
currently selected station is stored.XSelect a station by turning cVd and
pressing W to confirm or press a number
key, e.g. l.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations by entering the
frequency manually
XOption 1: press the Ä button.XOption 2: select Radio in the radio display
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.XSelect Enter Frequency and press W to
confirm.
Irrespective of the option chosen, an input
menu will appear.XEnter a frequency using the number keys.
COMAND tunes in to the frequency
entered.WavebandFrequencyAM (MF)530 – 1700 kHzFM (VHF)87.7 – 107.9 MHzWB (Weather Band)Weather report
channels
i You can only enter currently permitted
numbers.
i If you enter a frequency in the FM or AM
wavebands which is outside the frequency
range, COMAND tunes in to the next lower
frequency.
Storing stations
Storing stations manually
There are twenty presets available for the FM
and AM wavebands.
XQuick save: press and hold a number key,
e.g. l , until you hear a tone.
The station is stored.XDirectly in the station presets: press W
the COMAND controller when the display/
selection window is active.
or
XSelect Presets by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
In both cases, the station presets appear.
The # dot indicates under which preset
the currently selected station is stored.
Example display: station presets
XSelect a preset by turning cVd the
COMAND controller and press and hold
W until you hear a tone.
The station is stored under the preset.
Storing stations automatically
This function automatically stores stations
with adequate reception under the presets.
The search starts at the lowest frequency.
COMAND stores any stations found,
Audio217COMANDZ

beginning with preset 1. The storing process
ends once the highest frequency has been
reached or once ten stations have been
found. Any stations stored manually under
the presets will be lost. COMAND may not
occupy all memory slots when storing.XOption 1: press W the COMAND controller
when the display/selection window is
active.
The station preset memory appears.XOption 2: select Presets by sliding VÆ
and turning cVd the COMAND controller
and press W to confirm.
The station preset memory appears.XIrrespective of the option, select
Autostore and press W to confirm.
In both cases, COMAND searches for
stations that can be received. You will see
a message to this effect. The available
stations are automatically stored in the
preset positions.XTo cancel storing: select Cancel and
press W to confirm.
Weather Band
Switching on
XSelect the currently set waveband FM or
AM by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.XSelect WB from the menu and press W to
confirm.:Display window with the channel setting;Currently received channel=Channel list?Weather Band switched onASound settings
Searching for a channel
XQuick select: turn cVd or slide XVY the
COMAND controller while the display/
selection window is active.
Channel search scans up or down and
stops at the next channel found.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : .
Selecting a channel from the channel list
XSelect Channel by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
The channel list appears.218AudioCOMAND

Selecting a categoryXTo call up the category list: select
Category by turning cVd the COMAND
controller and press W to confirm.
The category list appears.XTo select a category: select a category by
turning cVd the COMAND controller and
pressing W to confirm.
The category selected is shown in the
display. You hear the station last selected
for this category.
The All Channels category is at the top
of the category list. This category is sorted
by channel number and allows you to
browse all available channels.
Selecting a channel
Channel search
XTurn cVd or slide XVY the COMAND
controller while the display/selection
window in the SatRadio display is active.
COMAND searches in both directions
(ascending and descending) and stops at
the next channel found in the selected
category.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress and hold 9 or : .
SatRadio menu
XSelect Sat. Radio in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.
The SatRadio menu appears.
Entering channel numbers directly
Option 1
XPress the Ä button.
An input menu appears.Option 2XSelect Sat. Radio in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.XSelect Enter Channel and press W to
confirm.
An input menu appears.XTo enter a channel: irrespective of the
option, press the corresponding number
keys on the control panel one after the
other.
COMAND sets the selected channel.
i You can only select currently permitted
digits.
Selecting a channel from the SatRadio
channel list
XSelect Sat. Radio in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.XSelect Channel List and press W to
confirm.
The channel list appears.XSelect a channel by turning cVd the
COMAND controller and press W to
confirm.
Memory functions
Storing channels
i There are ten presets available.
XPress W the COMAND controller when the
display/selection window is active.
or
XSelect Presets in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.
In both cases, the channel presets appear.
The R dot in front of a preset position
indicates that the currently selected
channel is stored there.Audio223COMANDZ

XSelect a preset by turning cVd the
COMAND controller and press and hold
W until you hear a tone.
or
XPress and hold a number button, e.g. 4,
until you hear a tone.
The channel is stored under the preset.
Storing channels automatically
This function automatically stores channels
with adequate reception in the preset
memory. Channels stored manually in the
preset memory will be overwritten.
XOption 1: press W the COMAND controller
when the display/selection window is
active.XSelect Autostore in the presets by turning
cVd the COMAND controller and press
W to confirm.XOption 2: select Presets in the submenu
bar by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.XSelect Autostore and press W to confirm.
In both cases, COMAND searches for
channels that can be received. You will see
a message to this effect. The available
channels are automatically stored in the
preset positions.XTo cancel storing: select Cancel and
press W to confirm.
Selecting a channel from the preset list
XTo call up the channel list: select
Presets by turning cVd the COMAND
controller and press W to confirm.
The channel preset list appears.XTo set a channel: select a preset by
turning cVd the COMAND controller and
press W to confirm.
or
XPress a number key, e.g. 4.Using the multifunction steering wheelXPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Displaying information
XSelect Info in the submenu bar by turning
cVd the COMAND controller and press
W to confirm.
Information on the currently received
program is displayed.XTo return to the SatRadio main display:
slide XVY the COMAND controller.
Displaying service information
The provider's customer service center is
available by phone at any time to answer any
general questions or questions on the
versions available.
XSelect Sat. Radio in the submenu bar by
turning cVd the COMAND controller and
press W to confirm.XSelect Service and press W to confirm.
The provider's details appear.XTo return to the SatRadio main display:
slide XVY the COMAND controller.
Channel list updates
When receiving a new channel list, the display
shows the Updating channel... message.
The station last selected is switched to mute
until the update has been completed.
Satellite radio mode is not available during
this process.
Once the update has been completed, the
satellite radio main menu appears. The
station last selected is played.
Sound settings
You will find details on the sound settings in
the "At a glance" section ( Y page 139).
224AudioCOMAND

CGraphic time and track displayDSound settingsECurrent playback optionFMedia selectionGMusic searchHRecording (saving) musicICD functions
Example display: audio DVD mode
:Disc type;Track name=Disc number?Disc name (only if stored on the disc)ATrack timeBGraphic time and track displayCSound settingsDCurrent playback optionEMedia selectionFMusic searchGStop functionHPause functionIAudio DVD modeExample display: MP3 mode:Disc type;Disc number=File or track name (ID3 tags)?Disc or directory nameACurrent playback optionBTrack timeCGraphic time and track displayDSound settingsEMedia selectionFMusic searchGArtist (ID3 tags)HMP3 functions
Pause function
In audio CD/DVD and MP3 mode
XTo pause playback: briefly press the
8 button on the multifunction steering
wheel.XTo continue playback: briefly press the
8 button on the multifunction steering
wheel again.Audio227COMANDZ