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Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 153). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 351).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 328). Observe the warning
notes as you do so and add coolant if necessary.
158Driving
Driving and parking

(Ypage 193) and on DISTRONIC PLUS
(
Ypage 186).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N:
push the DIRECT SELECT lever up past the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation on the ECO start/stop function
(
Ypage 155).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
160Automatic transmission
Driving and parking

XReleaseth eelectric parkin gbrake.
XSwitc hoff th eignition and leav eth eSmart -
Key in th eignition lock.
Engaging dr iveposition D
XIf thetransmission is in position Ror N:
push th eDIRECT SELECT lever down past
th efirst poin tof resistance.
XIf th etransmission is in position P:depress
th ebrak epedal and push th eDIRECT
SELECT lever down past th efirst poin tof
resistance.
Transmission position displa y
All vehicles (excep tMercedes-AMG
vehicles)
The curren ttransmission position and drive
progra mappear in th emultifunction display.
:Transmission position
;Gear
=Drive progra m
The arrows in th etransmission position dis-
play sho whow and into whic htransmission
position syou can shift usin gth eDIRECT
SELECT lever.
If th etransmission position display in th emul-
tifunction display is no tworking ,you should
pull away carefully to chec kwhether th e
desire dtransmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive progra mEor S.
Mercedes-AMG vehicles
The currenttransmission position and drive
progra mappear in th emultifunction display.
:Transmission position
;Drive progra m
The arrows in th etransmission position dis-
play sho whow and into whic htransmission
position syou can shift usin gth eDIRECT
SELECT lever.
If th etransmission position display in th emul-
tifunction display is no tworking ,you should
pull away carefully to chec kwhether th e
desire dtransmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive progra mCor S.
Automatic transmission16 1
Driving an d parking
Z

Transmission positions
BPark position
Only shift the transmission into
positionPwhen the vehicle is sta-
tionary (
Ypage 170). The parking
lock should not be used as a brake
when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
CReverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary.
ANeutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program (Ypage 163)
Rthe position of the accelerator pedal
(
Ypage 162)
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions Dand R
can help to free a vehicle that has become
stuck in mud or snow. The vehicle's engine
management restricts switching between
transmission positions Dand Rto speeds up
to a maximum of 5 mph (9 km/h). To shift
back and forth between transmission posi-
tions Dand R, move the DIRECT SELECT lever
up and down past the point of resistance.
162Automatic transmission
Driving an d parking

If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can. If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 401).
Refueling
General information
Pay attention to the important safety notes
(
Ypage 167).
If you unlock/lock the vehicle from the out-
side, the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refu-
eled
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition
lock.
168Refueling
Driving and parking

XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise
and remove it.
XInsert the fuel filler cap into the holder on
the inside of fuel filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
XOnly fill the tank until the pump nozzle
switches off.
iDo not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
If you drive at speeds above 2 km/ hwith the
fuel filler flap open, the Fuel
fillerflap
openmessage is shown in the multifunction
display.
iClose the fuel filler flap before locking the
vehicle.
iIf you are driving with the fuel filler cap
open, the 8reserve fuel warning lamp
flashes. A message appears in the multi-
function display (
Ypage 271).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 293).
For further information on warning and indi-
cator lamps in the instrument cluster, see
(
Ypage 293).
Refueling169
Driving and parking
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status 0. This is the same as
the SmartKey having been removed.
or, if the SmartKey is inserted in the ignition lock:
XRemove the SmartKey from the ignition lock.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 83).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 85).
The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
170Parking
Driving and parking

!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Further information if the engine cannot be
switched off as described here (
Ypage 359).
Using the SmartKey
XApply the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position0in the igni-
tion lock and remove it.
The immobilizer is activated. If you switch the engine off with the trans-
mission in position
Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart-
Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Using the Start/Stop button
XApply the electric parking brake.
XShift the transmission to position P.
XPress the Start/Stop button (Ypage 151)
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's or front-
passenger door, the automatic transmission
shifts to Pautomatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
Parking171
Driving and parking
Z

XRemove theStart/Sto pbutto nfrom th e
ignition lock.
XInser tth eSmartKey into th eignition lock.
XShift to neutral N.
XReleas eth ebrak epedal .
XReleas eth eelectric parkin gbrake.
XSwitc hoff th eignition and leav eth eSmart -
Key in th eignition lock.
The engin ecan be switched off in an emer-
gency while th evehicl eis in motion by press-
in g and holdin gth eStart/Sto pbutto nfor
three seconds. This function operate sinde-
pendentl yof th eECO start/sto pautomatic
engin eswitch-off function .
Electricparking brak e
Genera lnotes
GWARNIN G
If you leav echildren unsupervised in th evehi-
cle ,they could set it in motion by, for example:
Rrelease th eparkin gbrake.
Rshift th eautomati ctransmission out of th e
parkin gposition P.
Rstart theengine.
In addition ,they may operate vehicl eequip -
men tand become trapped .There is aris kof
an acciden tand injury.
Whe nleavin gth evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren unsupervised in th evehicle.
The function of th eelectric parkin gbrak eis
dependen ton th eon-boar dvoltage. If th eon -
boar dvoltag eis low or there is amalfunction
in th esystem, it may no tbe possibl eto apply
th erelease dparkin gbrake.
XIf this is th ecase, only park th evehicl eon
level ground and secure it to preven tit roll-
in g away.
XShift th eautomatic transmission to posi-
tion P. It may no
tbe possibl eto release an applie d
parkin gbrak eif th eon-boar dvoltag eis low or
there is amalfunction in th esystem. Contac t
a qualified specialist workshop .
The electric parkin gbrak eperforms afunc-
tion test at regular intervals while th eengin e
is switched off .The sounds that can be hear d
while th is i
s occurrin gare normal.
Applyin gor releasing manually
XTo engage: push handle :.
Whe nth eelectric parkin gbrak eis applied,
th ered F (USAonly) or !(Canada
only) indicato rlamp lights up in th einstru-
men tcluster.
The electric parkin gbrak ecan also be
applie dwhen th eSmartKey is removed.
XTo release: pull handle:.
The red F(USAonly) or !(Canada
only) indicato rlamp in th einstrumen tclus -
te rgoe sout .
The electric parkin gbrak ecan only be
released:
Rwhen th eSmartKey is in position 1or 2in
th eignition loc k (
Ypage 151) or
Rif theignition was switched on usin gth e
Start/Sto pbutto n
172Parking
Driving an d parking

additional warning messages in the multi-
function display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
!Vehicles with 4MATIC:function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you wish to oper-
ate the vehicle on such a dynamometer,
please consult an authorized Mercedes-
Benz Center in advance. You could other-
wise damage the drive train or the brake
system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must
be in position 0or 1) if the electric parking
brake is tested on a brake dynamometer.
Braking triggered automatically by ESP
®
may cause severe damage to the brake
system.
!Vehicles without 4MATIC: the ESP®
system operates automatically. The engine
and the ignition must therefore be switched
off (the SmartKey must be in position 0or 1
in the ignition lock or the Start/Stop button
must be in position 0or 1) if:
Rthe electric parking brake is tested using
a brake dyn
amometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP
®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop. If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS)
(
Ypage 69).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with rim and threaded connection is matched.
The use of brake disks other than th ose
appr

oved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake disks. Avoid shock-
type loads on the lightweight brake disks,
particularly on the brake plate.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Driving tips177
Driving and parking
Z