Call Mercedes MERCEDES-BENZ S550 2007 W221 Owner's Manual

16 IntroductionOperator’s ManualRoadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your vehicle literature
portfolio.Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. It
is in your own interest that we can contact
you should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:

service facilities or replacement parts
may not be readily available,


unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,


gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

21 Introduction
Reporting safety defects
Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966.”Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.

45 Safety and Security
Occupant safety
Air bags
Air bags or emergency tensioning devices,
for example, could deploy inadvertently or
fail to deploy in accidents although the de-
celeration threshold for air bag deployment
is exceeded. Therefore, never modify the re-
straint systems. Do not tamper with elec-
tronic components or their software.Warning!
G
In the event that the =indicator lamp
comes on during driving or does not come
on at all, the SRS self-check has detected a
malfunction. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not deploy when needed in an accident,
which could result in serious or fatal injury,
or it might deploy unexpectedly and unnec-
essarily which could also result in injury.
In addition, improper work on the SRS cre-
ates a risk of rendering the SRS inoperative
or causing unintended air bag deployment.
Work on the SRS must therefore only be per-
formed by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Warning!
G
Air bags are designed to reduce the poten-
tial of injury and fatality in certain frontal im-
pacts (front air bags), side impacts (side
impact air bags and head protection window
curtain air bags) or rollovers (head protec-
tion window curtain air bags). However, no
system available today can totally eliminate
injuries and fatalities.
The deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither injurious
to your health, nor does it indicate a fire in
the vehicle. The dust might cause some tem-
porary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle
as soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get
fresh air by opening a window or door.

47 Safety and Security
Occupant safety
Safety guidelines for the seat belt,
emergency tensioning device and
air bag
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat.
It should be noted that with respect to both
front and rear side impact air bags there is a
possibility for a side impact air bag related
injury if occupants, especially children, are
not properly seated or restrained when next
to a side impact air bag which needs to de-
ploy rapidly in a side impact in order to do its
job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Always sit nearly upright, properly use
the seat belts and for children 12 years
old and under, use an appropriately
sized infant or toddler restraint or
booster seat recommended for the size
and weight of the child.
(2) Always wear seat belts properly.
i
Air bags are designed to deploy only in cer-
tain frontal impacts (front air bags), and in side
impacts (side impact and head protection win-
dow curtain air bags) which exceed preset
thresholds, and in certain rollovers (head protec-
tion window curtain air bags). Only during these
events will they provide their supplemental pro-
tection.
The driver and passengers should always wear
their seat belts. Otherwise it is not possible for
air bags to provide their supplemental protec-
tion.
In case of other types of impacts and impacts be-
low air bag deployment thresholds, air bags will
not deploy. The driver and passenger will then be
protected to the extent possible by a properly
fastened seat belt. A properly fastened seat belt
is also needed to provide the best possible pro-
tection in a rollover.
We caution you not to rely on the presence of the
air bags in order to avoid wearing your seat belt.
It is important to your safety and that of your pas-
sengers that you replace deployed air bags and
repair any malfunctioning air bags to make sure
the vehicle will continue to provide supplemental
crash protection for occupants.
Warning!
G


Damaged seat belts or belts that were
highly stressed in an accident must be
replaced and their anchoring points
must also be checked. Only use belts in-
stalled or supplied by an authorized
Mercedes-Benz Center.


Air bags and pyrotechnic emergency
tensioning devices (ETDs) are designed
to function on a one-time-only basis. An
air bag or ETD that is deployed must be
replaced. PRE-SAFE
® has electrically
operated reversible pre-tensioners in
addition to the pyrotechnic ETDs.


Do not pass belts over sharp edges.
They could tear.


Do not make any modification that could
change the effectiveness of the belts.


50 Safety and SecurityOccupant safetyseat belt fastened (latch plate properly in-
serted into buckle) the front passenger
side impact air bag will deploy regardless
of the empty seat.
The side impact air bags are not deployed
in impacts which do not exceed the sys-
tem’s deployment threshold.
Window curtain air bags
1Window curtain air bag
The side window curtain air bags are de-
ployed:

in impacts exceeding a preset deploy-
ment threshold


on the impacted side of the vehicle


independently of the front air bags


in certain vehicle rollovers
The side window curtain air bags are not
deployed in impacts which do not exceed
the system’s deployment threshold.
The window curtain air bags fill up the area
indicated by the arrows.
Occupant Classification System
The Occupant Classification System (OCS)
automatically turns the front passenger
front air bag on or off based on the classi-
fied occupant weight category determined
by weight sensor readings from the front
passenger seat.
Occupants must sit properly belted in a
nearly upright position with their back
against the seat backrest and feet on the floor to be correctly classified. If the occu-
pant’s weight is transferred to another
object in the vehicle (e.g. by leaning on
armrests), the OCS may not be able to
properly approximate the occupant’s
weight category.
Furthermore, the occupant weight may ap-
pear to increase or decrease due to
objects hanging on the seat, other passen-
gers pushing on the seat, objects lodged
underneath the seat or stuffed between
seat and middle console or between seat
and door or due to objects applying pres-
sure on the back of the seat. Always make
sure that the seat has clearance in all
directions at all times.i
The system does not deactivate the front
passenger side impact air bag, the window cur-
tain air bag and the emergency tensioning de-
vice.
i
If your seat, including your trim cover and
cushion needs to be serviced in any way, take
the vehicle to your authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.

58 Safety and SecurityOccupant safetyEmergency tensioning device (ETD),
seat belt force limiter
The seat belts for the front and rear outer
seats are equipped with emergency ten-
sioning devices and belt force limiters.
The ETD is designed to activate in the
following cases:

in frontal or rear-end impacts exceed-
ing the system deployment threshold


in certain vehicle rollovers


if the restraint systems are operational
and functioning correctly,
see=indicator lamp (
page 552)In an impact, emergency tensioning
devices remove slack from the belts in
such a way that the seat belts fit more
snugly against the body. Belt force limiters,
when activated, are employed to help
reduce the peak force exerted by the seat
belts on occupants during a crash.


When using a seat belt to secure infant
or toddler restraints or children in
booster seats, always follow the child
seat manufacturer's instructions.
i
The ETDs for the front seats will only acti-
vate if the front seat belt is fastened (latch plate
properly inserted into buckle).
The ETDs for the rear outer seats will activate
with or without the respective seat belt fastened.
Warning!
G
A pyrotechnic emergency tensioning device
(ETD) that was activated must be replaced.
When disposing of the pyrotechnic emer-
gency tensioning device, our safety instruc-
tions must be followed. These are available
at your authorized Mercedes-Benz Center.
PRE-SAFE
® has electrically operated
reversible pre-tensioners that do not require
replacement after activation.


75 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey: Remove the
SmartKey from the starter switch.

With the KEYLESS-GO*: Turn off the
engine (
page 317) and open the driv-
er’s door.
Deactivating

Switch on the ignition (
page 315).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens:

a door


the trunk


the hood
The alarm will stay on even if the activating
element (a door, for example) is immedi-
ately closed.
The alarm system will also be triggered
when


the vehicle is raised


the vehicle is opened with the
mechanical key


a door is opened from the inside
To cancel the alarm after it has been trig-
gered, see “Canceling the alarm”
(
page 76).1Indicator lamp

Arming: Lock your vehicle with the
SmartKey or KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is ac-
tivated. The indicator lamp1 flashes
to indicate that the alarm system is
armed.
i
Starting the engine will also deactivate the
immobilizer.
In case the engine cannot be started (yet the ve-
hicle’s battery is charged), the system is not op-
erational. Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
i
If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system
(
page 462) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary mobile phone, power supply and GPS
coverage are available.


78 Control systemsCOMAND operating safetyWarning!
G
Any alteration of electronic components or
software can cause malfunctions.
Radio, satellite radio* (USA only), amplifier,
CD changer, navigation module, telephone
and voice control systems* are intercon-
nected. Therefore, if one of the components
is not operational, or has not been re-
moved/ replaced properly, the function of
other components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an au-
thorized Mercedes-Benz Center.
Warning!
G
In order to avoid distraction which could
lead to an accident, the driver should enter
system settings while the vehicle is at a
standstill, and operate the system only
when permitted by road, weather and traffic
conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/ h), your car covers a
distance of 44 feet (approximately 14 m) ev-
ery second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your-
destination. For safety reasons, we encour-
age the driver to stop the vehicle in a safe
place before answering or placing a call, or
consulting the COMAND screen to read nav-
igational maps, instructions, or downloaded
information.
Warning!
G
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’s per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.

98 Control systemsCOMAND satellite radio* (USA only)Submenu overviewIntroduction to Satellite radio
Sirius Satellite Radio provides 100 chan-
nels, so called streams, of digital-quality
radio, among others music, sports, news,
and entertainment free of commercials.
Sirius Satellite Radio uses a fleet of high-power satellites to broadcast 24
hours per day, coast-to-coast, in the con-
tiguous US.
This diverse, satellite-delivered program-
ming is available for a monthly subscrip-
tion fee.
For more information and service availabil-
ity call the Sirius Service Center
(
page 103), or go to
www.siriusradio.com.
i
The components and operating principles of
COMAND can be found on (
page 79).
Sat Radio
Presets
Info
Category
Sound
Channel List
Station presets
Show program info
Select category
Treble
Save Channel
Bass
Channel Entry
Balance/Fader
Service
3D Sound
i
A subscription to Sirius satellite radio ser-
vice provider is required for the satellite radio op-
eration described in this chapter. Contact an
authorized Mercedes-Benz Center for details
and availability for your vehicle.
i
Satellite radio service may be unavailable or
interrupted from time to time for a variety of rea-
sons, such as environmental or topographic con-
ditions and other things we can’t control. Service
might also not be available in certain places
(e.g., in tunnels, parking garages, or within or
next to buildings) or near other technologies. In
such situations, the satellite radio’s main menu
shows the “Acquiring signal...” screen. At this
point, the radio’s functions are restricted to
manual channel number entry (
page 101) and
service info display (
page 103).

175 Control systems
COMAND navigation system (entering a destination)
Moving the map and selecting the des-
tination
Moving map: Slide qmr, omp or
wmx.

Adjusting map scale: rotate ymz.
Rotating clockwise enlarges the map,
rotating counterclockwise reduces it.

Selecting a destination: Press n.
If the crosshair is located off the edge
of the digital map, a route cannot be
calculated to this destination and you
will see the message “The destination is
located off the map.”.

Select “OK”.

Move the map and select a destination
again.
If the destination is within the limits of
the digital map, COMAND attempts to
attribute the destination to the map,
which can take approximately
2 seconds.If the destination can be attributed, you
will see the address of the destination.
If not, you will see the display “Destina-
tion from map”.

Starting route calculation:
Select “Start”, see also (
page 171).
Entering a stopoverEntering predefined destinations

Select “Navi”
“Destination”

“Stopover”.
If a stopover has already been entered,
you can change it.
Changing: Select “Change Stop-
over”.
You can now select a category.

Selecting a category:
Select category, e.g. “Gas station”.
COMAND first looks for destinations
within the immediate vicinity of the ve-
hicle and near the vehicle’s route. If
there are no destinations available
there, COMAND searches for destina-
tions in an area around the vehicle po-
sition.
If COMAND does not find any destina-
tions, you will see a message to this ef-
fect.
Select “OK”.
You can now select a different cat-
egory.
i
When route guidance is active, you can en-
ter a stopover. Stopovers can be predefined des-
tinations from the following predefined
categories:


“Mercedes-Benz Center”


“Hospital”


“Gas station”


“Parking lot”


“Restaurant”
However, you can also enter destinations other
than the predefined ones.
i
You can use the stopover function to influ-
ence the route guidance calculation to the main
destination. When you have reached your stop-
over, COMAND automatically calculates the
route to the main destination.