ESP MERCEDES-BENZ SL CLASS 2011 Workshop Manual

Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button 005D to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:XPress button 005A or 005B on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button 00A1 does not come on during the
system self-test.
R The indicator lamp in Information button
005D does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button 00A1, or
Information button 005D remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
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If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
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XBriefly press on cover \000F to open.XPress SOS button \000G briefly.
The indicator lamp in SOS button \000G will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover \000F after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Roadside Assistance
button \000F for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button \000F will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button \000F is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
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system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Information button \000F for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button \000F will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button \000F is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button \000 on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
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Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
transmitter to the remaining two signal
transmitter buttons, do not repeat this step
and begin directly with step 3.XStep 3: Hold the end of hand-held remote
control 0086 of the device you wish to train
approximately 2 to 12 in (5 to 30 cm) away
from the signal transmitter button ( 0047, 008A
or 0088 ) to be programmed, while keeping
indicator lamp 0046 in view.XStep 4: Using both hands, simultaneously
press hand-held remote control button 0087
and the desired signal transmitter button
( 0047 , 008A or 0088). Do not release the buttons
until step 5 is completed.
Indicator lamp 0046 will flash, first slowly and
then rapidly.
i Indicator lamp 0046 flashes immediately
the first time the signal transmitter button
is programmed. If this button has already
been programmed, the indicator lamp will
start flashing after 20 seconds.
XStep 5: After indicator lamp 0046 changes
from a slow to a rapidly flashing light,
release the hand-held remote control
button and the signal transmitter button.XStep 6: Press and hold the just-trained
signal transmitter button ( 0047, 008A or 0088) and
observe indicator lamp 0046.
If indicator lamp 0046 stays on constantly,
programming is complete and your device
should activate when the respective signal
transmitter button ( 0047, 008A or 0088) is pressed
and released.
i If indicator lamp 0046 flashes rapidly for
approximately 2 seconds and then turns to
a constant light, continue with
programming steps 8 through 12 as your
garage door opener may be equipped with
the “rolling code” feature.XStep 7: To program the remaining two
signal transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other rolling
code devices) with the rolling code feature,
follow these instructions after completing the
“Programming” portion (steps 1 through 6) of
this text. For your convenience and to
complete the procedure faster, you might
want to have someone assist you.
XStep 8: Locate the “training” button on the
garage door opener motor head unit.
i Exact location and color of the button may
vary by garage door opener brand.
Depending on manufacturer, the “training”
button may also be referred to as “learn” or
“smart” button. If there is difficulty locating
the transmitting button, refer to the garage
door opener Operator’s Manual.
XStep 9: Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following two steps.XStep 10: Return to the vehicle and firmly
press, hold for 2 seconds and release the
programmed signal transmitter button ( 0047,
008A or 0088).XStep 11: Press, hold for 2 seconds and
release same signal transmitter button a
second time to complete the training
process.
i Some garage door openers (or other
rolling code equipped devices) may require
you to press, hold for 2 seconds and
release the same signal transmitter button
a third time to complete the training
process.
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XStep 12: Confirm the garage door
operation by pressing the programmed
signal transmitter button ( 0047, 008A or 0088).XStep 13: To program the remaining two
signal transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission which
may not be long enough for the integrated
signal transmitter to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators are designed to
“time-out” in the same manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4 with
the following:
XStep 4: Press and hold the signal
transmitter button ( 0047, 008A or 0088). Do not
release this button until it has been
successfully trained.XWhile still holding down the signal
transmitter button ( 0047, 008A or 0088), “cycle”
your hand-held remote control button 0087
as follows: Press and hold button 0087 for
2 seconds, then release it for 2 seconds,
and again press and hold it for 2 seconds.
Repeat this sequence on the hand-held
remote control until the frequency signal
has been learned.
Upon successful training, indicator
lamp 0046 will flash slowly and then rapidly
after several seconds.XProceed with programming step 5 and
step 6 to complete.
i Upon completion of programming the
integrated remote control, make sure you
retain the hand-held remote control that
came with the garage door opener, gate
operator or other device. You may need it
for use in other vehicles, for future
programming of an integrated remote
control, or simply for continued use as a
hand-held remote control to operate the
respective device in other situations.
Reprogramming a single signal
transmitter button
To program a device using a signal
transmitter button previously trained, follow
these steps:
XSwitch on the ignition.XPress and hold the desired signal
transmitter button ( 0047, 008A or 0088). Do not
release the button.
Indicator lamp 0046 will begin to flash after
20 seconds.XWithout releasing the signal transmitter
button, proceed with programming starting
with step 3.
Operation of integrated remote control
XSwitch on the ignition.XSelect and press the appropriate
integrated signal transmitter button ( 0047,
008A or 0088) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory
i If you sell your vehicle, erase the codes of
all three channels.
XSwitch on the ignition.XSimultaneously press and hold outer signal
transmitter buttons 0047 and 0088, for
approximately 20 seconds, until indicator
lamp 0046 flashes rapidly. Do not hold for
longer than 30 seconds.
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Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 194). If
necessary, add air to achieve the
recommended tire inflation pressure.XIf you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.XInstall the valve cap.XRepeat this procedure for each tire.
Advanced Tire Pressure Monitoring
System (Advanced TPMS)
Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS). It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS is equipped with a combination low
tire pressure/TPMS malfunction telltale
(USA) or a low tire pressure telltale (Canada)
in the instrument cluster. Depending on how
the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires is significantly
underinflated. There is no malfunction in
the TPMS.
R USA only: If the telltale flashes for 60
seconds and then stays illuminated, the
TPMS system itself is not operating
properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.
GWarning!
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to the
Tire and Loading Information placard or the
supplemental tire inflation pressure
information on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g. tire
blowout caused by a foreign object). In this
case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.GWarning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar or the tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
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the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
iUSA only:
If a condition causing the TPMS to
malfunction develops, it may take up to
10 minutes for the system to signal a
malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has been
corrected.
Tire pressure inquiries are made using the
multifunction display. The current tire
inflation pressure for each tire appears in the
multifunction display after a few minutes of
driving.
iPossible differences between the
readings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and the
vehicle’s control system can occur. The tire
pressure displayed by the control system
apply to sea level. In high-altitude
locations, the reading on a tire pressure
gauge will be higher than the reading issued
by the vehicle’s control system. Do not
reduce the tire inflation pressure under
such circumstances.
XSwitch on the ignition.XPress button \000Y or \000X on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display (Y page 116).
XPress button \000\) or \000- until the current
inflation pressure for each tire appears in
the multifunction display.
Example illustration
When the vehicle has been parked for longer
than 20 minutes, the message Tire
pressure displayed after driving
for a few minutes. appears in the
multifunction display.
The TPMS recognizes new wheels or sensors
automatically after the learn-in phase. As long
as the tire inflation pressure values cannot be
allocated to the individual wheels, the
message Tire Pressure Monitor Active
Menu: R-Button appears. Despite this
message, the tire inflation pressure values
are monitored already.
iWith a spare wheel mounted, the system
may still indicate the tire inflation pressure
of the removed road wheel for some
minutes. If this happens, keep in mind that
the indicated value where the spare wheel
is mounted does not reflect the actual
spare tire inflation pressure.
iOperating radio transmission equipment
(e.g. wireless headsets, two-way radios) in
or near the vehicle could cause the TPMS
to malfunction.
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iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Tire inflation pressure warnings
If the system detects a significant loss of tire
inflation pressure in one or more than one
tire, a message appears in the multifunction
display. In addition, an acoustic warning
sounds and the low tire pressure telltale in the
instrument cluster comes on.
The respective tire is indicated by a red
rectangle.
Restarting Advanced TPMSGWarning!
It is the driver’s responsibility to set the tire
inflation pressure to the recommended cold
tire inflation pressure. Underinflated tires
affect the ability to steer or brake the vehicle.
You might lose control over the vehicle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a new
level (e.g. because of different load or driving
conditions). The TPMS is then recalibrated to
the current tire inflation pressures.
iCanada only:
The TPMS usually recognizes tire pressure
adjustments and sets new reference values
automatically. You can, however, restart
the TPMS manually as described.
Restart the TPMS after adjusting the tire
inflation pressure to the inflation pressure
recommended for the vehicle operating
condition. Tire inflation pressure should only
be adjusted on cold tires. Observe the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar. Some vehicles may have
supplemental tire inflation pressure
information for driving at high speeds or for
vehicle loads less than the maximum loaded
vehicle condition. If such information is
provided, it can be found on the inside of the
fuel filler flap.
XUsing the Tire and Loading Information
placard on the driver’s door B-pillar
(Y page 194) or the supplemental tire
inflation pressure information on the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is correct.
XSwitch on the ignition.XPress button \000Y or \000X on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display (Y page 116).
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not covered with snow or ice. Exercise
appropriate caution.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
Temperature GWarning!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause
excessive heat build-up and possible tire
failure.
The temperature grades are A (the highest),
B, and C, representing the tire’s resistance to
the generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of
performance which all passenger car tires
must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A
represent higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Rotating tires
GWarning!
Rotate front and rear wheels only if the tires
are of the same dimension.
If your vehicle is equipped with mixed-size
tires (different tire dimensions front vs. rear),
tire rotation is not possible.
GWarning!
Have the tightening torque checked after
changing a wheel. Wheels could become
loose if not tightened with a torque of
96 lb-ft (130 Nm).
Only use genuine Mercedes-Benz wheel bolts
specified for your vehicle’s rims.
Tire rotation can be performed on vehicles
with tires of the same dimension all around.
If your vehicle is equipped with tires of the
same dimension all around, tires can be
rotated, observing a front-to-rear rotation
pattern that will maintain the intended
rotation (spinning) direction of the tire
( Y page 197).
In some cases, such as when your vehicle is
equipped with mixed-size tires (different tire
dimension front vs. rear), tire rotation is not
possible.
If applicable to your vehicle’s tire
configuration, tires can be rotated according
to the tire manufacturer’s recommended
intervals in the tire manufacturer’s warranty
pamphlet located in your vehicle literature
portfolio. If none is available, tires should be
rotated every 3 000 to 6 000 miles (5 000 to
10 000 km), or sooner if necessary, according
to the degree of tire wear. The same rotation
(spinning) direction must be maintained.
Rotate tires before the characteristic tire
wear pattern becomes visible (shoulder wear
on front tires and tread center wear on rear
tires).
Thoroughly clean the mounting face of wheels
and brake disks, i.e. the inner side of the
wheels/tires, during each rotation. Check for
and ensure proper tire inflation pressure.
For information on wheel change, see “Flat
tire” ( Y page 276).
Tire labeling
Besides tire name (sales designation) and
manufacturer name, a number of markings
can be found on a tire.
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