phone MERCEDES-BENZ SLC 2019 Owner's Manual

XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
MB Info call button
XPress MB Info call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call buttonCflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe multimedia system display indicatesthat a call is active. During the call, you canchange to the navigation menu by pressingthe NAVI button on COMAND, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system hasnot been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-tonCis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center wasestablished.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
All other calls can be ended by pressing:
Rthevbutton on the multifunction steer-ing wheel
Rthe corresponding button on the audio sys-tem or on COMAND for ending a telephonecall
iWhen a call is initiated, the audio systemis muted. The mobile phone is no longerconnected to COMAND. However, if youwant to use your mobile phone, do so onlywhen the vehicle is stationary and in a safelocation.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
Features233
Sto wage an d features
Z

Customer Assistance Center. The customerservice representative can use the receiveddata to decide what kind of assistance isrequired. You are then, for example, guided tothe nearest Mercedes-Benz Service Center ora recovery vehicle is called.
If vehicle data needs to be transferred duringan MB Info call or a Roadside Assistance call,this is initiated by the Customer AssistanceCenter. You will see theRoadside Assis‐Roadside Assis‐tance Connectedtance Connectedmessage in the COMANDdisplay. If the Vehicle Health Check can bestarted, theRequest for vehicle diagno‐Request for vehicle diagno‐sis received. Start vehicle diagno‐sis received. Start vehicle diagno‐sis?sis?message appears in the display.
XConfirm the message withYesYes.
XWhen theVehicle Diagnosis: PleaseVehicle Diagnosis: Pleasestart ignition.start ignition.message appears, turnthe SmartKey to positionHin the ignitionlock (Ypage 118).
XWhen thePlease follow the instruc‐Please follow the instruc‐tions received by phone and movetions received by phone and moveyour vehicle to a safe positionyour vehicle to a safe positionmes-sage appears, follow the customer servicerepresentative's instructions.The message in the display disappears.
If you selectCancelCancelthe Vehicle HealthCheck is canceled completely.
The vehicle operating state check begins.You will see theVehicle diagnosisVehicle diagnosisactivated.activated.message.
When the check is completed, theSendSendvehicle diagnostics data (Voice con‐vehicle diagnostics data (Voice con‐nection may be interrupted duringnection may be interrupted duringdata transfer)data transfer)message appears. The vehi-cle data can now be sent to the CustomerAssistance Center.
XPressOKOKto confirm the message.The voice connection with the CustomerAssistance Center is terminated.
You will see theVehicle Diagnosis:Vehicle Diagnosis:Transferring data...Transferring data...message.
The vehicle data is sent to the CustomerAssistance Center.
Depending on what the customer service rep-resentative agreed with you, the voice connec-tion is re-established after the transfer is com-plete. If necessary, you will be contacted at alater time by another means, e.g. by e-mail orphone.
Another function of the Vehicle Health Checkis the transfer of service data to the Customer
Assistance Center. If a service is overdue, theCOMAND display shows a message about vari-ous special offers at your workshop.
USA only: this information can also be calledup under "Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle(Ypage 28).
Information on Roadside Assistance(Ypage 25).
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operateup to three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener,park the vehicle outside the garage. Do notrun the engine while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integratedgarage door opener, contact an authorizedMercedes-Benz Center.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
More information on HomeLink®and/or com-patible products is also available online athttp://www.homelink.com.
Notes on the declaration of conformity(Ypage 26).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
234Features
Stowage and features

GWARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
!Use only engine oils and oil filters that areapproved for vehicles with a service system.A list of the engine oils and oil filters thathave been tested and approved in accord-ance with Mercedes-Benz Specifications forService Products is available at any author-ized Mercedes-Benz Center.
The following cause engine failure or dam-age to the exhaust system:
RUse of engine oils and oil filters that havenot been expressly approved for the ser-vice system
RReplacement of engine oil and oil filterafter the replacement interval specifiedby the service system has expired
RUse of engine oil additives
!Do not add too much oil. If the oil level isabove the "max" mark on the dipstick, toomuch oil has been added. This can lead todamage to the engine or the catalytic con-verter. Have excess oil siphoned off.
Example: engine oil cap
XTurn capCcounter-clockwise and removeit.
XAdd engine oil.If the oil level is at or below the MIN markon the oil dipstick, add 1.1 US qt (1.0 liter)of engine oil.
XReplace capCon the filler neck and turnclockwise.Ensure that the cap locks into placesecurely.
XCheck the oil level again with the oil dipstick(Ypage 241).
Further information on engine oil(Ypage 300).
Checking and adding other service
products
Checking coolant level
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off.
There is a risk of injury.
242Engine compartment
Maintenance and care

vehicle to a halt by braking carefully. Avoidabrupt steering movements.
The tire pressure monitor has a yellow warninglamp in the instrument cluster for indicatingpressure loss or a malfunction. Whether thewarning lamp flashes or lights up indicateswhether a tire pressure is too low or the tirepressure monitor is malfunctioning:
Rif the warning lamp is lit continuously, thetire pressure on one or more tires is signifi-cantly too low. The tire pressure monitor isnot malfunctioning.
Rif the warning lamp flashes for approx-imately a minute and then remains lit con-stantly, the tire pressure monitor is malfunc-tioning.
In addition to the warning lamp, a messageappears in the multifunction display. Observethe information on display messages(Ypage 201).
It may take up to ten minutes for a malfunc-tion of the tire pressure monitor to be indica-ted. A malfunction will be indicated by the tirepressure warning lamp flashing for approx-imately one minute and then remaining lit.When the malfunction has been rectified, thetire pressure warning lamp goes out after afew minutes of driving.
The tire pressure values indicated by the on-board computer may differ from those meas-ured at a gas station with a pressure gage. Thetire pressures shown by the on-board com-puter refer to those measured at sea level. Athigh altitudes, the tire pressure values indica-ted by a pressure gage are higher than thoseshown by the on-board computer. In this case,do not reduce the tire pressures.
The operation of the tire pressure monitor canbe affected by interference from radio trans-mitting equipment (e.g. radio headphones,two-way radios) that may be being operated inor near the vehicle.
Checking the tire pressure electroni-
cally
XMake sure that the SmartKey is in positionH(Ypage 118) in the ignition lock.
XPress theYorebutton on the steer-ing wheel to select theServ.Serv.menu.
XPress thecordbutton to selectTire PressureTire Pressure.
XPressv.The current tire pressure of each tire isshown in the multifunction display.
If the vehicle has been parked for over20 minutes, theTire pressure will beTire pressure will bedisplayed after driving a few minutesdisplayed after driving a few minutesmessage appears.
After a teach-in process, the tire pressuremonitor automatically detects new wheels ornew sensors. As long as a clear allocation ofthe tire pressure value to the individual wheelsis not possible, theTire Pressure MonitorTire Pressure MonitorActiveActivedisplay message is shown instead ofthe tire pressure display. The tire pressuresare already being monitored.
If an emergency spare wheel is mounted, thesystem may continue to show the tire pressureof the wheel that has been removed for a fewminutes. Be aware that the value displayed forthe position where the emergency spare wheelis fitted is not the same as the current tirepressure of the emergency spare wheel.
Tire pressure monitor warning mes-
sages
The tire pressure monitor detects a pressureloss in one or more tires:
RIf the tire pressure monitor detects a pres-sure loss in one or more tires, a warningmessage is shown in the multifunction dis-play. The yellow tire pressure warning lampthen lights up.
RIf thePlease Correct Tire PressurePlease Correct Tire Pressuremessage appears in the multifunction dis-play, the tire pressure in at least one tire istoo low. The tire pressure must be correctedwhen the opportunity arises.
RIf theCheck TiresCheck Tiresmessage appears in themultifunction display, the tire pressure in atleast one tire has dropped significantly. Thetires must be checked.
RIf theWarning Tire MalfunctionWarning Tire Malfunctionmes-sage appears in the multifunction display,the tire pressure in at least one tire hasdropped suddenly. The tires must bechecked.
Observe the instructions and safety notes inthe display messages in the "Tires" section(Ypage 201).
276Tire pressure
Wheels and tires

Information regarding technical data
iThe data stated here specifically refers toa vehicle with standard equipment. Consultan authorized Mercedes-Benz Center for thedata for all vehicle variants and trim levels.
Vehicle electronics
Tampering with the engine electron-
ics
!Have the engine electronics and associ-ated parts, such as control units, sensors,actuating components or electric cablesserviced only at a qualified specialist work-shop. Vehicle components may otherwisewear more quickly and the vehicle's operat-ing permit may be invalidated.
Installing two-way radios and mobile
phones (RF transmitters)
GWARNING
The electromagnetic radiation from two-way
radios can interfere with the vehicle elec-
tronics if two-way radios are manipulated or
retrofitted incorrectly. This could jeopardize
the operating safety of the vehicle. There is
a risk of an accident.
You should have all work on electrical and
electronic components carried out at a
qualified specialist workshop.
GWARNING
If you incorrectly operate two-way radios in
the vehicle, the electromagnetic radiation
may interfere with the vehicle electronics,
for example if:
Rthe two-way radio is not connected to an
exterior antenna
Rthe exterior antenna is not correctly
mounted or is not low-reflection
This could jeopardize the operating safety of
the vehicle. There is a risk of an accident.
Have the low-reflection exterior antenna
installed at a qualified specialist workshop.
Always connect two-way radios to the low-
reflection exterior antenna when operating
in the vehicle.
!The operating permit may be invalidated ifthe instructions for installation and use oftwo-way radios are not observed.
In particular, the following requirementsmust be complied with:
Ronly approved wavebands may be used
Robserve the maximum permissible outputin these wavebands
Ronly approved antenna positions may beused
Excessive levels of electromagnetic radiationmay cause damage to your health and thehealth of others. Using an exterior antennatakes into account current scientific discus-sions relating to the possible health hazardsthat may result from electromagnetic fields.
The following antenna positions may be used ifRF transmitters have been properly installed:
Approved antenna positions
CRear fenders
iOn the rear fenders, it is recommended toinstall the antenna on the side of the vehicleclosest to the center of the road.
Use the Technical Specification ISO/TS 21609when retrofitting RF transmitters (Road Vehi-cles - EMC guidelines for installation of after-market radio frequency transmitting equip-ment). Observe the legal requirements foraccessory parts.
If your vehicle has installations for two-wayradio equipment, use the power supply orantenna connections intended for use with the
296Vehicle electronics
Technical data

basic wiring. Be sure to observe the manufac-turer's Supplement when installing.
Deviations with respect to frequency bands,maximum transmission outputs or antennapositions must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) atthe base of the antenna must not exceed thefollowing values:
Frequency bandMaximumtransmissionoutput
Short wave
3 - 54 MHz
100 W
4 m waveband
74 - 88 MHz
30 W
2 m waveband
144 - 174 MHz
50 W
Trunked radio system/Tetra
380 - 460 MHz
10 W
70 cm waveband
400 - 460 MHz
35 W
Mobile communications(2G/3G/4G)10 W
The following can be used in the vehicle with-out restrictions:
RRF transmitters with a maximum transmis-sion output of up to 100 mW
RRF transmitters with transmitter frequenciesin the 380 - 410 MHz waveband and a maxi-mum transmission output of up to 2 W(trunked radio/Tetra)
RMobile phones (2G/3G/4G)
There is no restriction for antenna positions onthe outside of the vehicle for the following fre-quency bands:
RTrunked radio system/Tetra
R70 cm waveband
R2G/3G/4G
Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
XOpen the driver's door.You will see vehicle identification plateC.
Example: vehicle identification plate (USA only)
CVIN
DVehicle model
Example: vehicle identification plate (Canadaonly)
CVIN
DPaint code
iThe data shown on the vehicle identifica-tion plate is used only as an example. This
Identification plates297
Technical data
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