ESP MERCEDES-BENZ SLK CLASS 2003 Owner's Guide

148 Controls in detailUseful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress.
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

149 Controls in detail
Useful features
Information button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress.
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the
SOS button and the Information
button
¡
).
See System self-check (
page 145)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See System self-check (page 145)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).

150 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. Audio system operation will resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.

151 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull
outside trunk handle for minimum of
20 seconds until the SOS button is
flashing.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls.iWhen a Tele Aid call has been initiated,
the audio system is muted and the se-
lected mode (radio, tape or CD) paus-
es. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk handle was pulled for more
than 20 seconds before door unlock
authorization was received by the Re-
sponse Center, you must wait
15 minutes before pulling the trunk
handle again.

152 Controls in detailUseful featuresStolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2Hand-held remote control trans-
mitter
3, 4, 5Signal transmitter key
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being harmed by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

161 Operation
Driving instructions
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow one drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
All checks and service work on the
brake system should be carried out by
an authorized Mercedes-Benz Center.
Install only brake pads and brake fluid
recommended by Mercedes-Benz.
Warning!
G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear.
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP
(manual transmission: first or reverse
gear).


Slowly release brake pedal.


When parked on an incline, turn front
wheels towards the road curb.


Turn the key to steering lock position0.


Take the key and lock vehicle when
leaving.

164 OperationDriving instructionsVehicles with Sport Package*
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km / h).
Despite of the tire speed rating, local
speed limits should be obeyed. Use pru-
dent driving speeds appropriate to prevail-
ing conditions.Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.When the vehicle is in danger of skidding,
move selector lever to positionN or de-
clutch in case of manual transmission. Try
to keep the vehicle under control by cor-
rective steering action.
Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
We therefore recommend depressing the
brake pedal periodically when traveling at
length on salt-strewn roads. This can bring road salt impaired braking
efficiency back to normal. Be very careful
that you carry out these braking maneu-
vers without endangering any other road
users.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed while observing the
safety rules in the previous paragraph.
iInformation on driving with snow
chains (
page 184).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of loss of control.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.

183 Operation
Winter driving
Winter driving
Before the onset of winter, have your
vehicle winterized at an authorized
Mercedes-Benz Center. This service
includes:

Check of anticorrosion and antifreeze
concentration.


Addition of cleaning concentrate to the
water of the windshield and headlamp*
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent / antifreeze which is formulated
for below freezing temperatures
(page 275).


Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started, even at
low ambient temperatures.


Tire change. We recommend M+S
rated radial-ply tires on all four wheels
for the winter season.
Winter tires
Always use winter tires at temperatures
below 39°F (4°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS and ESP in winter
operation.
For safe handling, ensure that all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available from your tire dealer or
from any authorized Mercedes-Benz
Center.Warning!
G
Winter tires with a tread depth under 0.16 in
(4 mm) must be replaced. They are no long-
er suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.

184 OperationWinter drivingBlock heater (Canada only)
The engine is equipped with a block
heater.
The electrical cable may be installed at
your authorized Mercedes-Benz Center.Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.Please observe the following guidelines
when using snow chains:


Use of snow chains is not permissible
with all wheel/tire combinations.


Chains should only be used on the rear
wheels. Follow the manufacturer's
mounting instructions.


Use only snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Center will be
glad to advise you on this subject.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 70) before setting the vehicle
in motion. This will improve the vehi-
cle’s traction.
!Use of snow chains is not permissible
with tire size 225 / 45 R17 91 H M+S,
with the collapsible tire, with the tire
size 225 / 50 R16 92 V, with the tire
size 225 / 50 R16 92 W and the tire
size 245 / 40 R17 91 Y (Sport Pack-
age*).

194 Practical hintsWhat to do if …?
What to do if …?Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
light up during the bulb self-check when turning the key in steering lock to
position2, have it checked and replaced if
necessary.Problem
Possible cause
Suggested solution
v
The yellow ESP warning lamp
flashes while driving.
The ESP or traction control has come into op-
eration because of detected traction loss in
at least one tire.

When driving off apply as little throttle
as possible.

While driving, ease up on the acceler-
ator.

Adapt your speed and driving to the
prevailing road and weather condi-
tions.

Do not deactivate the ESP.
Exceptions: (
page 70)
Failure to follow these instructions in-
creases the risk of accidents.
¿
The yellow BAS/ESP malfunction
indicator lamp comes on while
driving.
The ESP has detected a malfunction and
switched off. Risk of accident! Adapt your
speed and driving to the prevailing road con-
ditions.

Turn the ESP back on (
page 70).
If the ESP cannot be turned back on, have
the system checked at an authorized
Mercedes-Benz Center as soon as possi-
ble.