MERCEDES-BENZ SLK250 2012 R172 Owner's Manual

The mbrace system is available if:
R
it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system The mbrace system provides different
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the 000Aor000B button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 16
.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. G
WARNING
Am alfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
no tlight up during the system self-
diagnosis.
R the indicator lamp in the 0005Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the 0007information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
0005 Roadside Assistance button or 0007
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or
Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the even tofanemergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the 0007MB Info call button to
register. If any of the steps mentioned is
16 USA only. Features
249Stowage and features Z

not carried out, the system may not be
activated.
If you have questions abou
tthe activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an ai rbag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically canno tbe
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunctio ndisplay.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Ben zCustome rAssistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellularp hone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call X
To initiate an emergency call
manually: press cover 0002briefly to open
it.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call is ended, close
cover 0002. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The 250
FeaturesStowage and features

Response Cente
rwill automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance button X
Press and hold Roadside Assistance
button 0002for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. Av
oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button Features
251Stowage and featu res Z

X
Press and hold MB Info call button 0002for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 17
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established. This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 0004
butto nont he multifunction steering wheel or
the corresponding button for ending a
telephone call on the audio system or on
COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
17 USA only. 252
FeaturesStowage and features

Destinatio
nDownload gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Select Yes with the
0002or0005 buttons
on COMAND.
X Press the 0003button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route. Search
&Send "Search & Send" is a destination entry
service. You can find further information on
"Search
&Send" in the separate COMAND
operating instructions.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacemen
tSmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignitio nwas last switched off.
X Contac tthe following service hotlines:
R USA: Mercedes-Ben zCustomer
Assistance Cente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for you rpassword.
X Return to your vehicle at the time agreed
upon with the Mercedes-Ben zCustomer
Assistance Center.
X Pull on the trunk lid handle for at least
20 seconds until the indicator lamp in the
SOS button (Y page 249) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 18
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SO Sbutton flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
18 USA only. Features
253Stowage and featu res Z

If you pull on the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait
15 minutes before you can pull on the trunk
lid handle again.
Vehicle remote closing If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372 )or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid: Doors
Locked by Remote message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured 254
FeaturesStowage and features

before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and revers e-does not meet current
U.S .federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4 Programming the integrated garage
door opener on the rear-view mirror Programming
G
WARNING
Only press the button on the integrated
garage door opener if there are no persons or
objects present within the sweep of the
garage door. Persons could otherwise be
injured as the door moves. Integrated garage door opener on the rear-view
mirror
Garage door remote control
0020is not part of
the integrated garage door opener.
X Before programming for the first time, clear
the memory of the integrated garage door
opener (Y page 257).
X Turn the SmartKey to position 2in the
ignition lock.
X Press and hold one of the buttons 0003
to 0022 on the integrated garage door
opener.
After a short time, indicator lamp 0002starts
flashing yellow.
i Indicator lamp 0002flashes yellow
immediately the first time button 0003,0023
or 0022 is programmed. If the selected button
has already been programmed, indicator
lamp 0002will only start flashing yellow at a
rate of once a second after ten seconds
have elapsed.
X Release button 0003,0023or0022. Features
255Stowage and features Z

X
Point remote control 0020at a distance of
2 to 8 inches (5 to 20 cm) at buttons 0003
to 0022 on the rear-view mirror.
i The required distance between remote
control 0020and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button 0021on remot econtrol
0020 until indicator lamp 0002lights up green.
If indicator lamp 0002lights up green or
flashes, then programming has been
successful.
X Release button 0021on remote control 0020for
the garage door drive system.
If indicator lamp 0002lights up red:
X Repeat the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 0020and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is operating on arolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
Observe the safety notes when performing
the rolling code synchronization
(Y page 254).
X Turn the SmartKey to position 2in the
ignition lock.
X Press the programming button of the door
or gate drive (see the door or gate drive operating instructions, e.g. under
"Programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0003,
0023 or0022 of the integrated garage door
opener until the door starts to move.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadia nradio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may no tlast long
enough for the integrated garage door
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers are
designed to "time-out" in the same manner.
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons 0003to0022 on
the integrated garage door opener.
Afte rashort time, indicator lamp 0002starts
flashing yellow.
X Release the button.
X Press button 0021of garage door remote
control 0020for two seconds, then release it
for two seconds.
X Press button 0021againf or two seconds.
X Repeat this sequence on button 0021of
remote control 0020until indicator lamp 0002
lights up green.
If indicator lamp 0002turns red, repeat the
process.
X Continue with the other programming
steps (see above). 256
FeaturesStowage and features

Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency of garage
door drive remote control 0020.This can
usually be found on the back of the remote
control.
The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280 to 390MHz.
R Replace the batteries in garage door
remote control 0020.This increases the
likelihood that garage door remote control
0020 will transmit a stronga nd precise signal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
0020 at varying distances and angles from the
button that you are programming. Try
various angles at a distance between
2a nd 12 inches (5 to 30 cm) or at the same
angle bu tatvarying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door driv eremote
control 0020.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0021on remote control
0020 again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control. Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2in the
ignition lock.
X Press button 0003,0023or0022 that you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0002lights up green.
Garage door system with a rolling code:
indicator lamp 0002flashes green.
i The transmitter will transmit a signal for
as long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0002flashes
yellow. Press button 0003,0023or0022 again if
necessary.
Clearing the memory of the integrated
garage door opener on the rear-view
mirror X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0003and 0022.
The indicator lamp lights up yellow.
X Press and hold buttons 0003and 0022until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Floormat on the driver's side
G
WARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals. Features
257Stowage and features
Z

Do not place several floormats on top of each
othe ras this may impair pedal movement. X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs 0002onto retainers 0003.
X To remove: pull the floormat off
retainers 0003.
X Remove the floormat. 258
FeaturesStowage and features