MERCEDES-BENZ SLK55AMG 2011 R170 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: SLK55AMG, Model: MERCEDES-BENZ SLK55AMG 2011 R170Pages: 312, PDF Size: 5.64 MB
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R
The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
If
a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In
order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled. An emergency call can also be initiated
manually
(Y page 180).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
audio system or the COMAND system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense. Useful features
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Initiating an emergency call manually
X
Briefly press on cover : to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
X Wait for a voice connection to the
Customer Assistance Center.
X Close cover : after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants. X
Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND 180
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system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more. Useful features
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i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the separate COMAND system operating
instructions.
Destination
Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes 182
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(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle
for a minimum of 20 seconds until the
indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s
Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the trunk
recessed handle again.
Stolen Vehicle Recovery Services In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call to the Customer Assistance Center is
initiated automatically by the Tele Aid
system provided Tele Aid service was
subscribed to and properly activated, and
that necessary cellular service and GPS
coverage are available. See “Anti-theft
alarm system”
(Y page 51) and “Tow-away
alarm” ( Y page 52). Garage door opener
The
integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming
a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. Useful features
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Overhead control panel with integrated remote
control
Hand-held remote control
A is not part of the
vehicle equipment.
Programming the integrated remote
control X
Step 1: Switch on the ignition.
X Step 2: If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
X If you are programming the integrated
remote control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
transmitter to the remaining two signal
transmitter buttons, do not repeat this step
and begin directly with step 3.
X Step 3: Hold the end of hand-held remote
control A of the device you wish to train
approximately 2 to 12 in (5 to 30 cm) away
from the signal transmitter button ( ;, =
or ?) to be programmed, while keeping
indicator lamp : in view. X
Step 4: Using both hands, simultaneously
press hand-held remote control button B
and the desired signal transmitter button
(;, = or ?). Do not release the buttons
until step 5 is completed.
Indicator lamp : will flash, first slowly and
then rapidly.
i Indicator lamp : flashes immediately
the first time the signal transmitter button
is programmed. If this button has already
been programmed, the indicator lamp will
start flashing after 20 seconds.
X Step 5: After indicator lamp : changes
from a slow to a rapidly flashing light,
release the hand-held remote control
button and the signal transmitter button.
X Step 6: Press and hold the just-trained
signal transmitter button (;, = or ?) and
observe indicator lamp :.
If indicator lamp : stays on constantly,
programming is complete and your device
should activate when the respective signal
transmitter button ( ;, = or ?) is pressed
and released.
i If indicator lamp : flashes rapidly for
approximately 2 seconds and then turns to
a constant light, continue with
programming steps 8 through 12 as your
garage door opener may be equipped with
the “rolling code” feature.
X Step 7: To program the remaining two
signal transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other rolling
code devices) with the rolling code feature,
follow these instructions after completing the
“Programming” portion (steps 1 through 6) of
this text. For your convenience and to
complete the procedure faster, you might
want to have someone assist you. 184
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X
Step 8: Locate the “training” button on the
garage door opener motor head unit.
i Exact
location and color of the button may
vary by garage door opener brand.
Depending on manufacturer, the “training”
button may also be referred to as “learn” or
“smart” button. If there is difficulty locating
the transmitting button, refer to the garage
door opener Operator’s Manual.
X Step 9: Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following two steps.
X Step 10: Return to the vehicle and firmly
press, hold for 2 seconds and release the
programmed
signal transmitter button (;,
= or ?).
X Step 11: Press, hold for 2 seconds and
release same signal transmitter button a
second time to complete the training
process.
i Some garage door openers (or other
rolling
code equipped devices) may require
you to press, hold for 2 seconds and
release the same signal transmitter button
a third time to complete the training
process.
X Step 12: Confirm the garage door
operation by pressing the programmed
signal transmitter button ( ;, = or ?).
X Step 13: To program the remaining two
signal
transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission which
may not be long enough for the integrated
signal
transmitter to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators are designed to
“time-out” in the same manner. If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming
procedures, replace step 4 with
the following:
X Step 4: Press and hold the signal
transmitter button ( ;, = or ?). Do not
release this button until it has been
successfully trained.
X While still holding down the signal
transmitter button ( ;, = or ?), “cycle”
your hand-held remote control button B
as follows: Press and hold button B for
2 seconds, then release it for 2 seconds,
and again press and hold it for 2 seconds.
Repeat this sequence on the hand-held
remote control until the frequency signal
has been learned.
Upon successful training, indicator
lamp : will flash slowly and then rapidly
after several seconds.
X Proceed with programming step 5 and
step 6 to complete.
i Upon completion of programming the
integrated remote control, make sure you
retain the hand-held remote control that
came with the garage door opener, gate
operator or other device. You may need it
for use in other vehicles, for future
programming of an integrated remote
control, or simply for continued use as a
hand-held remote control to operate the
respective device in other situations.
Reprogramming a single signal
transmitter button To program a device using a signal
transmitter button previously trained, follow
these steps: Useful features
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X
Switch on the ignition.
X Press and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.
X Without releasing the signal transmitter
button,
proceed with programming starting
with step 3.
Operation of integrated remote control X
Switch on the ignition.
X Select and press the appropriate
integrated signal transmitter button ( ;,
=
or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory i
If
you sell your vehicle, erase the codes of
all three channels.
X Switch on the ignition.
X Simultaneously press and hold outer signal
transmitter buttons ; and ?, for
approximately 20 seconds, until indicator
lamp : flashes rapidly. Do not hold for
longer than 30 seconds.
The
codes of all three channels are erased.
Programming tips If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R
Check the frequency of hand-held remote
control A
(typically located on the reverse
side of the remote). The integrated remote control is compatible with radio-frequency
devices operating between 280-390 MHz
.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
(;, = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes, or the HomeLink ®
Hotline (USA only) at 1-800-355-3515, or
the Customer Service (Canada only) at
1-800-387-0100. 186
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i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. Floormats
G
Warning!
Whenever you are using floormats, make sure
there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fastened
using the fastening equipment.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. X
Move the driver’s seat or passenger seat as
far to the rear as possible. X
Removing: Pull floormat off of retainer
pins ; in direction of arrow :. X
Installing: Press floormat eyelets ? onto
retainer pins A in direction of arrow =. Useful features
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