ESP MERCEDES-BENZ SPRINTER 2012 MY12 Operator’s Manual

X
Move head restraint 0046 upwards.
X Install the "LATCH" child seat mount with
Top Tether. Comply with the
manufacturer's installation instructions
when doing so.
X Route Top Tether belt 0088 under head
restraint 0046 between both head restraint
bars.
X Hook Top Tether hook 008A of Top Tether
belt 0088 into Top Tether anchorage
0047.
Make sure that:
R Top Tether hook 008A is hooked into Top
Tether anchorage 0047

, as illustrated.
R Top Tether belt 0088 is not twisted.
X Tension Top Tether belt 0088

. Comply with
the manufacturer's installation
instructions when doing so.
X If necessary, push the head restraint back
down slightly. Make sure that the routing of
Top Tether belt 0088 is not impaired.
Child-proof locks for the rear doors G
Warning
Observe "Important safety notes"
(Y page 41). G
Warning
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks. You can use the child-proof locks in the doors
to secure the sliding door and the rear door
individually.
A door with an activated child-proof lock
cannot be opened from the inside. It can only
be opened from the outside if the vehicle is
unlocked.
Child-proof lock for the sliding door
Child-proof lock for the rear door
0046
Latch
0047 To activate
008A To deactivate
X To activate/deactivate: push latch 0046 in
the corresponding direction.
X Then, make sure that the child-proof locks
are working properly. Emergency exit
Emergency exit window
The vehicle may feature an emergency exit
window. The emergency exit window is
intended for use in an emergency only and Emergency exit
45
Safety Z

must not be opened unless the vehicle is
stationary.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
The emergency exit window is the first
window behind the driver's seat on the
driver's side.
It
is marked by the "Emergency
Exit" label. G
Warning
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the
vehicle occupants of the emergency exit
window and explain how to use it. Make
sure to explicitly point out the risks
described here.
R Only vehicle occupants who know how to
use the emergency exit window are
permitted to sit next to it.
R Access to the

emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing. G
Warning
To reduce the risk of accident or injury when
exiting the vehicle through the emergency
exit window, observe the following notes:
R Only open the emergency exit window
when the vehicle is stationary.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window. The emergency
exit window must be held open by one
person.
R Pay attention to the traffic conditions and
make sure that there is sufficient space
when exiting through the emergency exit
window.
R Pay attention to

the traffic conditions when
exiting the vehicle. Also pay attention to the
vehicle height and the local surroundings.
Be especially careful if there are children in
the vicinity. G
Warning
An open or unlocked emergency exit window
can be torn from its anchorages when the
vehicle is in

motion and can thereby cause an
accident.
For this reason, always check the lock and the
locking pins of the emergency exit window
before driving off.
Never open the emergency exit window while
the vehicle is in motion.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window.
X To open: turn both handles 0046
to a vertical
position. Locking pins 0047 will break in the
process.
The window is unlocked.
X Swing the window outwards by the handles
and hold
it

in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.46
Emergency exit
Safety

X
Turn both handles 0046 to a horizontal
position. Make sure that locks 008A are in
front of the window frame on the inside.
The window is locked.
X Replace locking pins 0047 before
beginning a
new journey at the latest.
You may obtain information about this from
any authorized Sprinter Dealer. Driving safety systems
Important safety notes
G
Warning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws

of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary, snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
Overview
In this section,

you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(Electronic Stability Program)
R ASR (Acceleration Skid Control)
R EBD ( Electronic Brake force Distribution) ABS (Anti-lock Braking System)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47). G
Warning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal reduces the braking effect.
ABS regulates brake pressure in such a way
that the wheels do not lock during braking.
This allows you

to maintain the ability to steer
your vehicle.
ABS works from a speed of about 3 mph
(5 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently.
The 0031 warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
If the
0067 warning lamp flashes, this may
indicate dangerous road conditions and Driving safety systems
47
Safety Z

serves as a reminder to take extra care while
driving.
X
If ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force. G
Warning
If the ABS malfunctions, other driving systems
such as the

BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance. BAS (Brake Assist System)
G
Warning
Observe "Important safety notes"
(Y page 47).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically

boosts the braking
force, potentially reducing the stopping
distance.
X Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. G
Warning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking

distance may increase. EBD (Electronic Brake force
Distribution)
G
Warning
Observe "Important safety notes"
(Y page 47).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. G
Warning
If the 009E, 003D, 0031 and 0065 indicator
lamps light up while the vehicle is in motion,
EBD may be defective.
If EBD malfunctions,

the brake system will still
function with full brake boost. However, the
rear wheels could lock up during emergency
braking situations, for example. You could
lose control of the vehicle and cause an
accident.
Adapt your driving style to the changed
driving characteristics. ASR (acceleration skid control)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47).
ASR can significantly improve traction, i.e.
the transmission of power from the tires to
the road surface, and thus may increase the
vehicle's driving stability. ASR assists in
pulling away and

accelerating, particularly on
smooth and slippery surfaces.
ASR can brake individual wheels and limits
the engine torque to help prevent the drive
wheels from spinning.
If ASR intervenes, the 0067 warning lamp
flashes in the instrument cluster. 48
Driving safety systems
Safety

G
Warning
Never switch off ASR when you see the
0067 warning lamp
flashing in the instrument
cluster. In this case proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease off the accelerator
pedal.
R adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
If, taking tires, cargo load and gradient into
consideration, the surface driven on still
provides insufficient traction, you may
experience difficulties in pulling away despite
ASR.
Vehicles without steering-wheel buttons:
the 003D indicator lamp in the instrument
cluster lights up when you switch on the
ignition. It goes out when the engine is
running.
Activating/deactivating ASR G
Warning
ASR should
not be switched off during normal
driving other than in the circumstances
described below. Deactivating

the system will
reduce vehicle stability in driving maneuvers.
Do not switch off ASR when a spare wheel is
mounted.
ASR is activated automatically when the
engine is running.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel If you deactivate ASR:
R
the engine's torque

is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R brake intervention will continue to improve
traction where a drive wheel begins to spin,
e.g. if only the side of the road is slippery.
The wheel will be braked to increase
traction under such circumstances.
R active brake intervention by ESP ®
to
increase driving stability remains active. G
Warning
Even with ASR deactivated, ESP ®
remains
active and continues to perform brake
interventions where this is necessary to
improve driving stability. The 0067 warning
lamp flashes.
With ASR deactivated, there is an increased
risk of your vehicle's brake system
overheating and suffering damage due to
prolonged application. A

hot brake system will
also result in increased stopping distance.
Therefore, only deactivate ASR when
absolutely necessary. X
Press button 0046
.
When ASR is

deactivated, the 0067 warning
lamp in the instrument cluster lights up. Driving safety systems
49
Safety Z

ESP
®
(Electronic Stability Program) G
Warning
Observe "Important safety notes"
(Y page 47).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to help stabilize
the vehicle. If

necessary, the engine output is
also modified to help keep the vehicle on the
desired course within physical limits. ESP ®
assists the driver when pulling away on wet
or slippery roads. ESP ®
can also help stabilize
the vehicle during braking.
If ESP ®
intervenes, the 0067 warning lamp
flashes in the instrument cluster. G
Warning
If the 009E

indicator lamp remains lit, ESP ®
is
not available due to a malfunction. Vehicle
stability in standard driving maneuvers is
reduced.
Adapt your speed and driving style to the
prevailing road conditions and to the non-
operating status of ESP ®
.
If ESP ®
is malfunctioning, the engine output
may be reduced.
! Only operate the vehicle for a maximum
of ten seconds on a brake test
dynamometer. Switch off the ignition.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Do not operate the vehicle on a
dynamometer

(e.g. for a performance test).
If you would like to operate the vehicle on
a dynamometer, consult an authorized
Sprinter Dealer beforehand. The drive train
or brake system could otherwise be
damaged.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. 50
Driving safety systems
Safety

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Opening and closing
Vehicle key
The vehicle comes equipped with 2 or 4
remote controls with an integrated folding
key, or 4 keys.
You must have

any keys that are not delivered
with the vehicle programmed before use.
Further information can be obtained at any
authorized Sprinter Dealer.
Always take the key with you when leaving the
vehicle, even if you are only leaving it for a
short time.
Information on unlocking and locking the
vehicle with a key can be found in the
"Locking/unlocking the vehicle using the
remote control with integrated key"
(Y page 54) G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be

severely or even fatally injured
by prolonged exposure to intense heat or
cold. If children open a door, they could:
R
injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves

by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Key with remote control
The vehicle comes

equipped with two or four
remote controls with an integrated folding
key, which are referred to simply as key in this
manual. You must have any keys that are not
delivered with the vehicle programmed
before use. Further information can be
obtained at any authorized Sprinter Dealer.
The key's remote control conforms to the
FCC regulations (part 15) and the Canadian
Industrial Standard RSS-210 and has a range
of up to 32 ft (10 m).
The key's remote control locks/unlocks the
driver's door and/or the vehicle centrally, if
set at the factory:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked.
If there is a key is in the ignition lock, the
remote control is inoperative. Always observe
the turn signal flashing sequence and check
the door locking knobs when locking/
unlocking the vehicle. G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child 52
Opening and closing
Controls

restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could
be
severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Remote control with an integrated folding key
0046
0042 To unlock the sliding doors and the
rear door
0047 0036
To unlock the driver's door only or
the vehicle centrally
008A 0037 To lock the vehicle centrally
0088 Key release button
0086 Battery check lamp
! Do not expose the key to high levels of
electromagnetic radiation since this could
interfere with the operation of the key.
Protect the key from moisture to prevent
malfunctions.
i To prevent vehicle theft, you should only
use the remote control in the immediate
vicinity of the vehicle. You can also unlock the driver's door and
the rear door using the folding key
(Y page 54).
Checking the batteries X
Press the 00360037 button
for
longer than
two seconds.
If the battery indicator lamp 0086 lights up
briefly, the batteries in the remote control
still have sufficient charge. Otherwise,
change the batteries immediately
(Y page 246).
i When you are testing the batteries and
your vehicle is within the range of the
remote control, the vehicle is unlocked/
locked each time you operate the
respective button.
Unlocking/locking the vehicle using
the remote control X
To unlock the driver's door: press the
0036
button.
The turn signals flash once. The anti-theft
alarm system (ATA) is deactivated.
X To unlock the sliding doors and rear
door: press the 0042 button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036 unlocking button again
within two seconds.
The turn signals flash once.
i Cargo vans and crew vans only: if you
unlock the vehicle

using the remote control
and do not open a door within 40 seconds,
the vehicle is automatically relocked.
X To lock centrally: press the 0037 locking
button.
The turn signals

flash three times when the
drive authorization system or the Anti-Theft
Alarm system (ATA) is activated and all the
doors are closed.
i Make sure that the locking knobs have
dropped down. Opening and closing
53
Controls Z

Deactivating automatic locking when
driving
X
Turn the key to position 1 or 2 in the ignition
lock when the doors are closed.
X For the entire vehicle: press upper
section 0046 of central locking button until
the indicator lamp in the button flashes
twice.
X For the sliding doors and rear doors
only:
press lower section 0047 of the central
locking button until the indicator lamp in
the button flashes twice. Ignition lock
005D
To insert/remove the key, to lock the
steering wheel
004A To unlock the steering wheel, power
supply for some consumers (e.g. the
radio)
004B To switch on the ignition, power supply for
all consumers preglow and drive position
004C To start the engine
i To unlock the steering wheel, move the
steering wheel slightly while turning the key
to position 1.
On vehicles with a battery isolating switch,
you must first switch on the electrical
system (Y page 87). Driver's door and co-driver's door
G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others.
You can open the driver's or co-driver's door
from the inside at any time, even if it is locked. X
Pull door handle 0046.
Locking knob 0047 pops up.
The door opens. Sliding door
General notes G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others. 56
Opening and closing
Controls

G
Warning
Always make sure that there is sufficient room
for approaching traffic when opening the rear
doors and that nobody can become trapped.
You could otherwise injure yourself or others
by opening the rear doors. G
Warning
If you open the rear doors to 90° (detent
position), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as
an obstacle at a late stage by other road
users. This could lead to an accident.
Therefore, in such a situation, ensure that the
vehicle is visible from the rear according to
the respective national regulations, e.g. with
a warning triangle.
Opening the rear doors from the outside Opening the right-hand rear door
X
Pull handle 0046.
X Swing the rear door to the side until it
engages. Opening the left-hand rear door X
Make sure that the right-hand rear door is
open and engaged.
X Pull release handle 0046 in the direction of
the arrow.
X Swing the rear door to the side until it
engages.
Opening the rear doors to an angle of
180° or 270° i
Vehicles with 270° pivoting rear doors:
If you prefer to keep door retainer 0046
out
of the loading area when loading the
vehicle, you can swivel it 180° against the
spring

force and onto the door and engage
it. The door retainer remains in this position
and will not swivel back to its original
position.
Before closing the door, release door
retainer 0046 from the detent and return it to
its original position. 58
Opening and closing
Controls