buttons MERCEDES-BENZ SPRINTER 2012 MY12 Operator’s Manual

Problem Possible causes/consequences and
0050 Solutions003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
BAS has been deactivated due to a malfunction.
The brake system continues to function normally, but without
electronic support.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR and BAS have been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The brake system
is still available with the normal braking effect.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive on for a short distance at a speed of more than
13 mph(20 km/h).
ABS is available again if the message goes out. Troubleshooting
189
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to undervoltage. It is possible that
the battery is not being charged.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E4
The yellow DEF
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display ( Y page 199).009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to a malfunction. This also
deactivates cruise control.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to undervoltage. This also
deactivates cruise control.
It is possible that the battery is not being charged.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible.190
TroubleshootingPractical advice

Problem Possible causes/consequences and
0050 Solutions00BB
The yellow
check engine
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has
occurred. This malfunction or
defect can damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 miles (800 km). Then
a warning tone sequence sounds and the engine can only be
started 20 times.
X Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204).
X Have the exhaust gas aftertreatment checked as soon as
possible at a qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe legal requirements. 00AB
The yellow air
filter indicator
lamp lights up
while the engine
is running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 0077
The yellow tire
pressure
monitor warning
lamp comes on. G
Warning!
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning lamp

goes out after you have been driving for a few
minutes with the malfunction rectified.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197). Troubleshooting
195
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0055
The yellow bulb
indicator lamp
lights up when
the key is
turned
to position 2 in
the ignition lock. A bulb in the exterior lighting (with the exception of the front
position lamps and trailer lighting) is defective
6
.
X Change defective bulbs as soon as possible ( Y page 233).003E
The yellow door
indicator lamp
lights up while
you are driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. Notes on display messages
G
Warning
No messages can be displayed if the
instrument cluster and/or the display fails.
You will then not be able to see information
about the vehicle status, such as speed and
outside temperature, warning/indicator
lamps and display messages or the failure of
systems. Handling characteristics may be
affected. Adapt your speed and driving style
accordingly.
Immediately consult a qualified specialist
workshop. The qualified specialist workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. We recommend an authorized
Sprinter Dealer for

this purpose. In particular,
all work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop. G
Warning
The operating safety of your vehicle could be
jeopardized if maintenance work is carried
out incorrectly. As a result, you could lose
control of the vehicle and cause an accident.
In addition, the

safety systems may no longer be able to protect you or others as they are
designed to do.
Always have
maintenance

work carried out at
a qualified specialist workshop. The qualified
specialist workshop must have the necessary
specialist knowledge and tools to carry out
the work required. We recommend visiting an
authorized Sprinter Dealer. In particular, work
relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
i If you turn the key to position 2 in the
ignition lock, all warning/indicator lamps
(except the turn signal indicator lamps) and
the display are activated. Please make sure
that they are working properly before
commencing a journey.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may
also

be shown in the display.
The following tables show all the display
messages. For certain display messages, a
warning tone or a continuous tone will also
sound.
6 The lamp failure

indicator may, depending on equipment, be omitted for all lamps with the exception of turn
signals. Troubleshooting
197
Practical advice Z

Vehicles with steering wheel buttons
The on-board computer shows warnings,
malfunctions or additional information in the
display. For certain display messages, a
warning tone or a continuous tone will also
sound. Display
messages
of a high priority are
shown in red.
Please respond in accordance with the
display messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages
using the 0059, 0058, 0029 or 002D button
on the steering wheel or the reset button on
the instrument cluster.
You cannot hide display messages of the
highest priority. These messages will
continue to be shown in the display until their
cause has been eliminated.
The on-board computer stores certain display
messages in the message memory
(Y page 78).
The following tables show all the display
messages. They are divided into
alphabetically sorted text messages
(Y page 201) and symbol messages
(Y page 204). 198
Troubleshooting
Practical advice

Display messages
Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and
0050 SolutionsNO TPMS The NO message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The tire pressure monitor has malfunctioned.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. NO TPMS The NO message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The tire pressure

monitor is not receiving signals from one or more
wheels because:
R a wheel has been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have wheels with suitable wheel electronics units installed at a
qualified specialist workshop. — — TPMS The ——
message is displayed for 30 seconds. The
TPMS message
is also displayed after 30 seconds.
The pressure in

one or more tires is too low or there is a significant
difference between tire pressures on individual wheels.
X Check the tire pressure at the next opportunity and correct it if
necessary ( Y page 281). 009B
dEF Chk In addition, the yellow
00BB engine diagnosis indicator lamp and
the yellow 00E4
DEF indicator lamp light up and a warning tone
sounds.
The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241 .
After the message appears for the first time, and under normal
driving conditions, you can continue driving for approximately
50 miles

(80 km). After this, a warning tone sequence sounds. The
engine can then only be started another sixteen times.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. Troubleshooting
199
Practical advice Z

Display messages Possible causes/consequences and
0050 SolutionsThe exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 009B
StArtS RE xx In addition, the yellow
00E4 DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another sixteen times.
The
number of remaining engine starts xx (16 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The 00E4 DEF indicator lamp then goes out.Text messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 SolutionsABS
Visit workshop
G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system is still available with complete brake boosting
effect but without ABS.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ABS
Unavailable
G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive a short distance at a speed above 13 mph (20 km/h).
ABS is available again if the display message goes out. Troubleshooting
201
Practical advice Z

Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice

Display messages Possible causes/consequences and
0050 Solutions0055
Marker lamp A perimeter lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Additional ind.
lamps An additional turn signal is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. Indicator and warning lamps in switches and buttons
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOne or more indicator
lamps in the 0072
button for the seat
heating are flashing. Insufficient voltage is available because too many consumers are
switched on.
The seat heating has switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
The seat heating will automatically switch back on as soon as
there is sufficient voltage. The indicator lamp in
the switch for the
windshield heating
0087 and/or the
switch for the rear
window defroster
0073 are flashing. Insufficient voltage is available because too many consumers are
switched on.
The windshield heating and/or rear window defroster have
switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
If sufficient voltage is available again within 30 seconds, the
windshield heating and/or

rear window defroster automatically
switch on again. Otherwise, they remain switched off. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
211
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z