engine MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Problem Possible causes/consequences and
0050
0050Solutions 0065
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 256).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is run-
ning.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 222
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. BAS has been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking situa-
tions.
There is a risk of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
G WARNING
The brake system is still available with the normal braking effect.
The driven wheels can spin when accelerating.
The braking distance can increase in emergency braking situa-
tions.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
223On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 0025
The yellow ABS
indicator lamp is
lit while the
engine is run-
ning. ABS is deactivated due to a malfunction or is temporarily unavail-
able. ESP
®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situa-
tions.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E2
The yellow DEF
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0089
The yellow ESP ®
indicator lamp is
lit while the
engine is run-
ning. ESP
®
is deactivated due to undervoltage or a malfunction. As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 224
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0075
The red warning
lamp does not
go out approx-
imately
4 seconds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If the restraint systems are malfunctioning, individual systems
could be triggered inadvertently or might not be triggered at all in
the event of an accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0026
The yellow brake
pad wear indica-
tor lamp is lit
after the engine
is started or
while the vehicle
is in motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the vehi-
cle is in motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: check the oil level and add engine oil
(Y page 253). Indicator and warning lamps in the instrument cluster
225On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 00B2
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts
– 2.0 qts (Canada:– 2.0 ltr – 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 253).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X
Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 00B2
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up repeat-
edly during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 003F
The yellow cool-
ant level warning
lamp lights up
while the engine
is running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 255).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 226
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00B5
0077
The yellow
reserve fuel
warning lamp is
on. At the same
time,
0 0, appears
in the fuel tank
content display
while the engine
is running,
although there is
fuel in the fuel
tank. The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 00B9
The yellow
engine diagnos-
tic indicator
lamp is lit up or
flashes while the
engine is run-
ning. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 148).
X Bleed the fuel system (Y page 143).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 00B9
The yellow
engine diagnos-
tic indicator
lamp is lit up or
flashes while the
engine is run-
ning. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. Indicator and warning lamps in the instrument cluster
227On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 00B9
The yellow
Check Engine
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0028
If you turn the
key to posi-
tion2in the igni-
tion lock, the
yellow preglow
indicator lamp
remains lit for
approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist work-
shop. 009F
The yellow air fil-
ter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 228
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0077
The yellow tire
pressure moni-
tor warning lamp
comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of pres-
sure in at least one tire.
X Stop the vehicle without making any extreme steering maneu-
vers or braking suddenly. Pay attention to the traffic conditions
while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).0077
US vehicles
only:
The yellow tire
pressure moni-
tor warning lamp
flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00B8
The yellow water
separator indi-
cator lamp is lit
when the igni-
tion is switched
on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 257).00B1
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/head-
lamp cleaning
system is lit
after the engine
is started or
while the vehicle
is in motion. The water level is too low.
X
Add washer fluid (Y page 257). Indicator and warning lamps in the instrument cluster
229On-board computer and displays Z

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

Always observe the operating instructions of
the respective manufacturer when using suit-
able load securing aids or tie downs. In par-
ticular, the information on service life.
Load securing aids and tie downs may not be
used, for example, if:
R identification marks are missing or illegible
R there are yarn breakages, damage to bear-
ing seams or other signs of tearing
R there are signs of shearing, deformation,
pinching or other damage
R there is damage to clamping or connecting
elements
Such load securing aids and tie downs are
worn; they should not be used and must be
replaced. If you use load securing aids or tie
downs which are worn, the load may not be
sufficiently secured and could cause damage
to property.
After an accident, the following must be
checked at a specialist workshop:
R Cargo compartment floor
R Load surface
R Cargo tie-down rings
R Tie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event
of an accident. Observe the tips in the "Secur-
ing luggage/loads" (Y page 244) and "Load
distribution" (Y page 244) sections. Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts X
Tire pressure: check the tire pressure and
correct if necessary ( Ypage 290).
X Cargo compartment floor: clean the
cargo compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to
prevent the load from slipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
! On passenger van versions with maxi-
mum seating layout, the permissible rear
axle load would be exceeded if the full pay-
load were to be loaded in the cargo com-
partment.
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or
optional equipment are installed. The max-
imum payload is thus reduced.
X Observe the notes on load distribution
(Y page 244).
The overall center of gravity of the load
should always be as low as possible, cen-
tered and between the axles near the rear
axle.
X Secure the load (Y page 244).
Always observe the relevant country-spe-
cific legal requirements, laws and regula-
tions. Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding
door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning. Loading guidelines
243Transporting loads
Z