warning MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the steer-
ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. If uncertainties regarding the operating safety
of the vehicle arise when continuing the jour-
ney, stop the vehicle, paying attention to road
and traffic conditions. Instrument cluster
Overview
0043
Instrument cluster on vehicles without
steering wheel buttons
0044 Instrument cluster in vehicles with steer-
ing-wheel buttons
0087 0074/0075 adjustment button, 0079menu but-
ton, 0045reset button, 0098service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 34).
The display in the instrument cluster is acti-
vated when you:
R open the driver's door
R turn the key to position 2in the ignition lock
R press the 0045reset button
R switch on the lights
The display switches off automatically after
approximately 30 seconds if:
R the vehicle lighting is not switched on.
R the key is in position 0in the ignition lock. 182
Instrument clusterOn-board computer and displays

Instrument lighting
When the lights are switched on, you can
adjust the brightness of the instrument clus-
ter lighting using the 0074and 0075buttons.
X To brighten: press the0074button.
X To dim: press the 0075button.
i Vehicles with automatic headlamp mode:
the instrument lighting also adapts to auto-
matic headlamp mode. Tachometer
! Do not drive in the overrevving range, as
this could damage the engine. H
Environmental note
Avoid driving at high engine speeds. This
unnecessarily increases the fuel consumption
of your vehicle and harms the environment as
a result of increased emissions.
The red band in the tachometer indicates the
engine's overrevving range.
To protect the engine, the fuel supply is inter-
rupted when the red band is reached. Outside temperature
You should pay special attention to road con-
ditions when temperatures are around the
freezing point.
On vehicles without steering wheel buttons
(Y page 184) and on vehicles with steering
wheel buttons (Y page 189), the outside tem-
perature display is in the display.
Changes in the outside temperature are dis-
played after a short delay. Speedometer
The speed can also be shown in the display.
You can find information on the digital speed-
ometer for vehicles without steering wheel
buttons under (Y page 184) and for vehicles with steering wheel buttons under
(Y
page 189).
i In some countries, a warning sounds
when the vehicle reaches the maximum
speed limit, e.g. at 75 mph ( 120 km/h). Trip odometer
X To reset: make sure that the display is
showing the trip odometer if you have a
vehicle with steering wheel buttons
(Y page 189).
X Press and hold the 0045reset button until the
trip odometer is reset to 0.0 0.0. Fuel gage
0043
Fuel gage on vehicles without steering
wheel buttons
0044 Fuel gage on vehicles with steering wheel
buttons
0087 Fuel filler flap location indicator 007F: the
fuel filler flap is on the left-hand side. Fuel
filler flap location indicator 0080: the fuel
filler flap is on the right-hand side
0085 Reserve fuel warning lamp (Y page 227) Instrument cluster
183On-board computer and displays Z

Telephone menu
Introduction G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating a mobile phone in the vehicle.
If it is permitted to operate a mobile phone
while the vehicle is in motion, only operate it
when road and traffic conditions permit.
If you have connected a mobile phone to the
Sprinter hands-free system, you can operate
it using the functions in the TEL
TEL menu.
X Switch on the mobile phone (see the sep-
arate operating instructions).
X Switch on the audio equipment (see the
separate operating instructions).
X Establish a Bluetooth ®
connection
between the mobile phone and the audio
equipment (see the separate operating
instructions).
X Press the 0080or007F button on the steer-
ing wheel to select the TEL
TEL menu.
X When Please enter PIN: Please enter PIN: appears in the
display, enter the PIN using the mobile
phone or audio equipment.
The mobile phone searches for a network.
The display remains blank during this time.
You will see the mobile phone operational
readiness display once the mobile phone
has found a network.
i You can obtain further information about
suitable mobile phones and connecting mobile phones via Bluetooth
®
at any quali-
fied specialist workshop.
i If the mobile phone operational readiness
symbol goes out, your vehicle is outside of
the transmission and reception range.
Accepting a call X
Press the 0061button on the steering
wheel to accept an incoming call.
The display shows the call duration.
Rejecting or ending a call X
Press the 0076button on the steering
wheel to reject or end a call.
The caller then hears the engaged tone.
The display shows the mobile phone opera-
tional readiness symbol again.
Dialing a number from the phone book You can use the mobile phone to enter new
telephone numbers into the phone book (see
the separate operating instructions). If your
mobile phone is able to receive calls, you can
search for and dial a number from the phone
book.
Using the steering wheel buttons
X
Use the 0080or007F buttons to select the
TEL TEL menu.
The display shows the mobile phone opera-
tional readiness symbol.
X Press the 0041or0068 buttons to switch
to the phone book.
The on-board computer reads the phone
book stored on the SIM card or in the
mobile phone. This may take more than a
minute.
When the message is no longer displayed,
reading has ended. 198
On-board computer (vehicles
with steering wheel buttons)On-boardcomputer and displays

X
Press the 0041or0068 button to select the
desired name.
Or
X To start rapid scrolling: press and hold
the 0041 or0068 button longer than 1 sec-
ond.
Rapid scrolling stops when you release the
button or reach the end of the list.
Using the steering wheel buttons
X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
X To exit the telephone book: press the
0076 button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
Using the steering wheel buttons
X Use the 0080or007F buttons to select the
TEL
TEL menu.
The display shows the mobile phone opera-
tional readiness symbol.
X Press the 0061button.
The display shows the most recently dialed
numbers or names in the redial memory.
X Press the 0041or0068 button to select the
desired name or number.
X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
Or
X To exit the redial memory: press the
0076 button. Display messages
Notes on display messages
Important safety notes G
WARNING
No information will be displayed if either the
instrument cluster or the display is inopera-
tive.
As a result, you will not be able to see warning
and indicator lamps or information about the
driving conditions, such as speed or outside
temperature. Driving characteristics may be
impaired. Adjust your driving style and vehicle
speed accordingly.
Contact a qualified specialist workshop
immediately. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be
affected. This could cause you to lose control
of your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
i If you turn the key to position 2in the
ignition, a display check is performed. All
warning/indicator lamps (except the turn
signal indicator lamps) and the display are
activated. Before starting the journey,
check that the warning and indicator lamps
are operating correctly.
Vehicles without steering wheel but-
tons Warnings, malfunctions or additional infor-
mation may also be shown in the display. The
following tables show all the display mes-
sages. A warning tone sounds with certain
display messages. Display messages
199On-board computer and displays Z

Vehicles with steering wheel buttons
The on-board computer shows warnings, mal-
functions or additional information in the dis-
play. A warning tone sounds with certain dis-
play messages. Display messages of a high
priority are shown in red.
Please respond in accordance with the dis-
play messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages by
pressing the 0080,007F,0041or0068 but-
ton on the steering wheel or the 0045reset but-
ton.
You cannot hide display messages of the
highest priority. These messages will con-
tinue to be shown in the display until their
cause has been eliminated.
The on-board computer stores certain display
messages in the message memory
(Y page 200).
The following shows all the messages that
could appear in the display, arranged alpha-
betically. Message memory
The on-board computer only records and
shows malfunctions and warnings from cer-
tain systems. Therefore, make sure that your
vehicle is safe to use. You could cause an
accident by driving an unsafe vehicle.
The on-board computer stores certain display
messages. In the Message memory menu,
you can call up stored display messages.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the number of stored display mes- sages, e.g.
2
2 messages messages, appears in the dis-
play.
If no malfunctions have occurred, the No No
messages
messages message appears.
X Scroll through the stored display messages
with the 0041or0068 button.
X To exit the message memory menu:
press the 0080or007F button.
When you switch off the ignition, all display
messages are deleted from the message
memory. 200
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions flashes for 5 seconds, the
00B0indicator lamp also flashes and
then lights up constantly.
Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes are:
R There are no lane markings present.
R The camera's functionality is impaired due to heavy rain, snow
or fog.
R The camera cannot recognize the road markings:
- It is too dark.
- The lane markings are worn or are covered, for example, by
dirt or snow.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away
(Y page 151).
X Clean the windshield (Y page 269), particularly in the camera's
field of vision.
If the 00B0 indicator lamp goes out, Lane Keeping Assist is
operational again.
If the problem persists, visit a qualified specialist workshop. 0099
dEF Chk dEF Chk In addition, the yellow
00B9Check Engine indicator lamp and the
yellow 00E2DEF indicator lamp light up and a warning tone
sounds.
The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 202
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions 0099
dEF Chk dEF Chk In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds and the engine can then only be started
another 16 times.
X add DEF supply (Y page 149).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS RExx StArtS RExx In addition, the yellow
00B9Check Engine indicator lamp and the
yellow 00E2DEF indicator lamp light up and a warning tone
sounds. A warning tone sequence sounds.
After the message appears for the first time, the engine can only
be started another 16 times.
The number of remaining engine starts XX XX(1616 to0
0) is shown in the
message every time the engine is started. When the number of
remaining engine starts is 0 0the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Mode message appears in the multifunction display: The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X
Visit a qualified specialist workshop immediately. Display
messages
203On-board computer and displays Z

Display messages Possible causes/consequences and
0050
0050Solutions 0099
StArtS IdLE StArtS IdLE In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts XX
XX (1616 to0 0) is shown in the
message every time the engine is started. If the number displayed
is 0 0, the yellow 00B9Check Engine indicator lamp also lights up
and you can only drive the vehicle at a maximum 5 mph
(8 km/h).
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 149).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. Err Err flashes for 5 seconds, the
00CEindicator lamp also flashes and
then goes out.
Highbeam Assist is deactivated and temporarily not operational
or Highbeam Assist is malfunctioning.
Possible causes are:
R The camera's functionality is impaired due to heavy rain, snow
or fog.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away
(Y page 151).
X Clean the windshield (Y page 269), particularly in the camera's
field of vision.
If the 00CE indicator lamp goes out, Highbeam Assist is opera-
tional again.
If the problem persists, visit a qualified specialist workshop. 204
Display
messagesOn-board computer and displays

Display messages on vehicles with steering wheel buttons
Safety systems Display messages Possible causes/consequences and
0050
0050Solutions ABS
ABS
Visit workshop Visit workshop
ABS has been deactivated due to a malfunction. ESP
®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ABS ABS
Unavailable Unavailable ABS is temporarily unavailable or is deactivated due to undervolt-
age. ESP
®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
The battery may not be being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive for a short distance at a speed of more than 13 mph
(20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 206
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions 003D
Visit workshop Visit workshop ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
Visit workshop Visit workshop BAS has been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking situa-
tions.
There is a risk of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
Unavailable Unavailable ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance can increase in emergency braking situa-
tions. The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0026
Brake wear Visit Brake wear Visit
workshop workshop The brake pads/linings have reached their wear limit.
X
Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. Display
messages
207On-board computer and displays Z