MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Standard display (vehicles with-
out steering wheel buttons)
...........184
Standard display (vehicles with
steering wheel buttons) .................189
see Warning and indicator lamps
Display messages
Calling up the message memory ....200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes ..................199
Lights ............................................ .210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle .......................................... .219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ...................59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving .........................154
Drinks holder see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road see Off-road driving
Driving on flooded roads ..................157
Driving on rough terrain Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) .......56
Adaptive Brake Assist ......................59
ASR (Acceleration Skid Control )...... 60 BAS (Brake Assist System)
..............57
Distance warning function ...............58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ......................166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission .................146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving .......................154
Driving abroad ............................... 155
Driving in winter ............................ .158
Driving on flooded roads ................157
Driving on wet roads ......................157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes ..................136
Limited braking efficiency on
salted road s................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation ............................ .155
Towing a trailer .............................. 173
Transport by rail ............................ .156
Wet road surface ........................... 156 E
EBD (electronic brake force distri-
bution) Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ......................73 Index
9

Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index

Fog lamps
Switching on/off .............................. 94
Folding seat ......................................... 85
Folding table ...................................... 236
In the twin co-driver's sea t............ 236
Frequencies
Mobile phone ................................. 318
Two-way radio ................................ 318
Front fog lamps
Switching on/off .............................. 94
Front interior light
Replacing bulbs ............................. 106
Front windshield
see Windshield
Fuel
Additives (diesel )........................... 323
Consumption information ..............323
Consumption statistics ..................197
Diesel at very low outside temper-
atures ............................................ 323
Display message ............................ 215
Driving tips .................................... 154
Fuel gauge ..................................... 183
Important safety notes ..................321
Problem (malfunction) ...................149
Quality (diesel )............................... 322
Refueling ........................................ 148
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 197
Showing the range (vehicles with
steering wheel buttons) .................197
Tank content/reserve fuel .............322
Fuel filter with water separator
draining ......................................... 257
Indicator lamp ................................ 229
Fuel gauge ......................................... 183
Fuel tank Problem (malfunction) ...................149
Fuel tank content
Reserve, display message ..............215
Fuses .................................................. 283 G
Gasoline Reserve fuel warning lamp .............227
General driving tips
Driving short distances ..................155
Genuine parts .................................... 318
Glove box ........................................... 232
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 305
Guarantee ............................................ 23 H
Hazard warning lamps ........................96
Headlamps Adding fluid to cleaning system .....257
Cleaning system (function) ..............96
Fogging up ....................................... 98
see Automatic headlamp mode
Headliner (cleaning instructions) ....273
Head restraints Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Heating
see Climate control
Highbeam Assist
Function/notes ................................ 97
Switching Highbeam Assist on/
off .................................................. 194
High-beam headlamps
Highbeam Assist .............................. 97
Replacing bulbs ............................. 101
Switching on/off .............................. 95
Hood
Closing .......................................... .251
Display message ............................ 220
Indicator lamp ................................ 230
Opening ......................................... 250
Hydroplaning ..................................... 157 I
Immobilizer .......................................... 62
Indicator lamp see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ......28 Index
11

Installing/removing the ball cou-
pling
.................................................... 175
Instrument cluster Fuel gage ....................................... 183
Important safety notes ..................182
Instrument cluster lighting .............183
Outside temperature displa y.......... 183
Overview .......................................... 34
Speedometer ................................. 183
Tachometer ................................... 183
Warning and indicator lamps ...........35
Instrument cluster lighting ..............183
Instrument lighting see Instrument cluster lighting
Interior lighting ................................... 98
Front ................................................ 98
Motion detectors ........................... 100
Notes on replacing bulbs ...............106
Replacing bulbs ............................. 106
Switching the rear compartment
lighting on centrally .........................99
Interior motion sensor
Arming ............................................. 63
Deactivating .................................... .64
Function ........................................... 63
Switching off .................................... 64J
Jack Jacking points ................................ 309
Preparation .................................... 309
Storage location ............................ 276
Using ............................................. 309
Jump-starting ..................................... 278K
Key Position in the ignition lock ............ 137
see SmartKey
Kickdown ........................................... 146 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating .................167
Function/notes ............................. 166
Language
Display (vehicles with steering
wheel buttons) ............................... 192
Lashing points and tie downs
Permissible tensile loa d................. 331
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp Replacing bulbs ............................. 104
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Lighting
Light switch ..................................... 93
see Lights
Lights
Activating/deactivating daytime
running lamps (on-board com-
puter with steering wheel but-
tons) .............................................. 194
Activating/deactivating daytime
running lamps (vehicles with
steering wheel buttons) ...................93
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 195
Active light function .........................97
Automatic headlamp mode ..............94
Bulb failure indicator ........................92
Cornering light function ...................96
Driving abroad ............................... 155
Fog lamps ........................................ 94
Hazard warning lamps .....................96
Headlamp range .............................. 95
Highbeam Assist .............................. 97
High beam flasher ............................ 95
High-beam headlamps .....................95
Low-beam headlamps ......................93
Parking lamps .................................. 93
Rear fog lamp .................................. 9412
Index

Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons)
.................195
Switching the daytime running
lamps on/off (switch) ......................93
Turn signals ..................................... 95
see Changing a bulb
see Interior lighting
Light sensor ......................................... 94
Limited Warranty ................................ 29
Load distribution ............................... 244
Loading guidelines Important safety notes ..................242
Loading rails
Installing cargo tie-down rings .......246
Maximum tensile strength .............331
Loads
Securing ........................................ 244
Transporting .................................. 242
Load securing aids
Carrier systems ............................. 247
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 195
Locking
see Central locking
Locking and unlocking manually .......71
Locking centrally see Central locking
Low-beam headlamps
Display message ............................ 210
Driving abroad ............................... 155
Replacing bulbs ............................. 101
Switching on/off .............................. 93
Lumbar support ................................... 83M
M+S tires ............................................ 288
Maintenance ...................................... 258
Malfunctions Message memory (on-board com-
puter) ............................................. 200
Maximum speed
Speed limitation ............................ .155 Menu (vehicles with steering
wheel buttons)
Audio ............................................. 189
Operation ....................................... 188
Settings ......................................... 190
Telephone ...................................... 198
Message
see Display message
Message memory (on-board com-
puter) ................................................. .200
Mirrors Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................240
Mobile phone ..................................... 239
Important safety notes ..................239
Pre-installation ............................... 239
Type approval/frequency ..............318
Mounting wheels
Lowering the vehicle ......................312
Mounting a new wheel ...................311
Preparing the vehicle .....................308
Raising the vehicle .........................309
Removing and mounting the spare
wheel ............................................. 314
Removing a wheel ..........................311
Securing the vehicle against roll-
ing away ........................................ 308 N
Navigation Fittings for PND mobile navigation
devices .......................................... 240
Navigation lights
Replacing bulbs ............................. 101
Notes on breaking-in a new vehi-
cle ....................................................... 136 O
Occupant safety Air bags ........................................... 44
Children in the vehicle .....................50
Important safety notes ....................42 Index
13

Pets in the vehicle
........................... 56
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Off-road driving
Checklist after driving off-road ......160
Important safety notes ..................159
Rules for driving off-roa d............... 160
Oil
see Engine oil
On-board computer
Display message ............................ 199
Lighting submenu .......................... 194
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 199
General notes ................................ 184
Setting the clock ............................ 185
Standard displa y............................ 184
On-board computer (vehicles with
steering wheel buttons) Audio menu ................................... 189
Display message ............................ 186
Menu overview .............................. 188
Operating ...................................... .186
Operation menu ............................. 188
Settings menu ............................... 190
Standard displa y............................ 189
Telephone menu ............................ 198
Trip computer menu ......................197
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaration of conformity ................25
Diagnostics connection ...................25
Digital speedometer and odome-
ter .................................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registration ..........................23
Warning note sticker ........................26Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ...........................23
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ...........183
Overhead control panel ......................38
Overrevving range .............................183
Overrun cutoff ................................... 154 P
Paint code number ............................319
Paintwork (cleaning instructions) ...269
Paper holder ...................................... 236
Parking ............................................... 151
Important safety notes ..................151
Parking brake ................................ 152
Wheel chock .................................. 153
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 209
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating .................170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes ..................168
Problem (malfunction) ...................171
Range of the sensors .....................168
Roll-back warning .......................... 170
Trailer towing ................................. 170
Warning displa y............................. 169
Partition sliding door
Important safety notes ....................77
Opening/closing .............................. 77
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ............................... 5614
Index

Plastic trim (cleaning instructions)
..272
Power supply Battery isolating switch .................136
Switching off .................................. 137
Switching on .................................. 137
Power take-off
Engine speed setting .....................172
Power washers .................................. 268
Power windows see Side windows
Preparing for a journey
Checks in the vehicle .....................138
Visual check of the vehicle exte-
rior ................................................. 138
Product information ............................22
Protection of the environment General notes .................................. 22
Pulling away ...................................... 139Q
Qualified specialist workshop ...........26 R
Radiator cover ..................................... 28
Radio Changing stations (vehicles with
steering wheel buttons) .................189
Setting station selection (vehicles
with steering wheel buttons) .........196
see separate operating instructions
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) .........196
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 197
Rear bench seat Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) ..235
Rear compartment
Activating/deactivating climate
control ........................................... 116
Setting the air vents ......................122Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes ....................75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................. 103
Switching on/off .............................. 94
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................. 104
Rear interior light
Replacing bulbs ............................. 106
Rear lamps
see Lights
Rear rack
Notes ............................................. 247
Rear view camera
Cleaning instructions .....................271
Important safety notes ..................171
Switching on .................................. 171
Rear-view mirror
Anti-glare mode ............................... 89
Rear window defroster
Problem (malfunction) ...................120
Switching on/off ........................... 120
Rear window wiper ...........................108
Switching on/off ........................... 108
Refilling
DEF filler neck ............................... 150
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................149
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................150
Refrigerant ......................................... 330
Refueling Fuel filler fla p................................. 148
Fuel gauge ..................................... 183
Important safety notes (fuel) .........148
Refueling procedure (fuel) .............148
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........147 Index
15

Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ...126
Replacing bulbs
Important safety notes ..................100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system see SRS (Supplemental Restraint
System)
Reverse warning feature ..................140
Roof carrier Maximum payloa d.......................... 331
Notes ............................................. 247
Roof load (roof carrier) .....................331 S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating ........................................ .87
Seats Adjusting lumbar support ................83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............86
Armrest ............................................ 87
Cleaning the cover .........................272Correct driver's seat position ........... 82
Folding seat
..................................... 85
Important safety notes ....................82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................85
Securing loads
Important safety notes ..................244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) .......270
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........260
Notes ............................................. 259
Service due date (automatic dis-
play) .............................................. .259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) .............324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes ..................320
Power steering fluid .......................328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid .................................. .330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) .........................190
Resetting submenus (vehicles
with steering wheel buttons) .........191
Setting the air distribution ...............117
Setting the airflow ............................118
Setting the clock Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 15516
Index

Side windows
Cleaning ......................................... 269
Hinged side windows .......................78
Important safety information ...........78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) .....................79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 271
Closing assist ................................... 73
Important safety notes ....................72
Opening/closing .............................. 72
SmartKey
Changing the battery .......................69
Changing the locking system set-
tings ............................................... 196
Checking the battery .......................68
Display message ............................ 220
Door central locking/unlocking .......66
Important safety notes ....................66
Loss ................................................. 70
Problem (malfunction) .....................70
SmartKey positions (ignition lock) ..137
Snow chains ...................................... 289
Sockets .............................................. 238
Spare wheel General notes ................................ 314
Important safety notes ..................313
Removing/mounting ..................... .314
Specialist workshop ............................ 26
Special seat belt retractor .................. 54
Speed, controlling see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons) ............................... 184
Digital (vehicles with steering
wheel buttons) ............................... 193
Selecting display unit (vehicles
with steering- wheel buttons) ........192
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop SRS (Supplemental Restraint Sys-
tem)
Introduction ..................................... 42
Warning lamp (function) ..........42, 225
Standing lamps
Replacing bulbs (rear) ....................103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ....................104
Starting (engine) ................................ 138
Start-off assist Display message ............................ 207
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 272
Step
see Electrical step
Sticker
Warning notes .................................. 26
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments Eyeglasses compartment ...............233
Glove box ...................................... .232
Important safety notes ..................232
Paper holder .................................. 236
Stowage compartment above the
windshield ..................................... 234
Stowage compartment in the
center console ............................... 234
Stowage compartment in the
dashboard ...................................... 233
Stowage space above the head-
liner ............................................... 234
Stowage space under the rear
bench seat ..................................... 235
Stowage space under the twin co-
driver's seat ................................... 235
Summer tires ..................................... 288
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Switching off the alarm (ATA) ............62
Switching the heater booster func-
tion on/off ......................................... 130 Index
17

Switching the surround lighting
on/off (on-board computer)
.............195
Switch unit see Control panel
Swivel seat .......................................... .84T
Tachometer ........................................ 183
Tail lamps Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp .............227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ..................... .331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer) Accepting an incoming call ............198
Display messages ..........................220
Numbers from the phone book ......198
Operating ...................................... .198
Redialing ........................................ 199
Rejecting or ending a call ..............198
Temperature
Outside temperature ..................... .183
Setting (climate control) ................117
Setting the unit (vehicles with
steering wheel buttons) .................191
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63Thoraxbag
............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time Setting the time (vehicles without
steering wheel buttons) .................185
Setting the time (vehicles with
steering wheel buttons) .................193
Timer
Activating ....................................... 128
Important safety notes ..................127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ...128
Switching immediate heating
mode on/off (auxiliary heating) .....128
Tire pressure
Calling up (on-board computer) .....293
Checking manually ........................292
Display messages (vehicles with-
out steering wheel buttons) ...........201
Display messages (vehicles with
steering wheel buttons) .................218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) .................193
Tire label ................................ 290, 291
Tire pressure loss warning system ..294
Tire pressure monitor Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................297
Tires Aspect ratio (definition) .................306
Average weight of the vehicle
occupants (definition) ....................30518
Index