service MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Genuine Sprinter parts
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at
a qualified specialist workshop. H
Environmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, we are
unable to assess other parts. If individual or
official approval is given, we assume no
responsibility for use in Sprinter vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification
if they comply with legal requirements. All
genuine Sprinter parts satisfy these require-
ments. Make sure that all parts are suitable
for your vehicle. All authorized Sprinter Dealers maintain a
supply of genuine Sprinter parts for required
service and repair work. Also, the strategi-
cally distributed parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) and engine number when ordering
genuine Sprinter parts (Y page 319). Vehicle electronics
Tampering with the engine electron-
ics
G
WARNING
Always have work on the engine electronics
and related components carried out at a quali-
fied specialist workshop. Otherwise, the vehi-
cle's operating safety could be affected.
! Only have engine electronics and the cor-
responding parts, such as control units,
sensors or connector leads, serviced in a
qualified specialist workshop. Otherwise,
the vehicle parts may wear more quickly.
This can lead to loss of the New Vehicle
Limited Warranty. Installing electrical or electronic
equipment
G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific com-
munity, should be largely prevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and
the operating safety of the vehicle. If equip-
ment of this kind is retrofitted, its electro- 318
Vehicle electronicsTechnical data

Example: chassis identification plate (vehicles for
Canada)
0044 VIN
0087 Paint code Engine compartment
0085
VIN (stamped on the rear wall of the
engine compartment)
0083 Engine number (stamped on the crank-
case)
0084 Emission Control Information and engine
oil 9
instruction labels
X Open the hood (Y page 250). Example: Emission Control Information label
i
Such data is vehicle-specific and may dif-
fer from that shown. Always observe the
specifications on your vehicle's identifica-
tion plate. Engine number
The engine number is stamped on the crank-
case. More information may be obtained at
any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children. H
Environmental note
Dispose of service products in an environ-
mentally responsible manner.
9 Also observe the notes on engine oil for diesel engines in the "Technical data" section. 320
Service products and capacitiesTechnical data

Service products include the following:
R Fuels, e.g. diesel
R Additives for the exhaust gas aftertreat-
ment, e.g. Diesel Exhaust Fluid (DEF)
R Lubricants, e.g. engine oil, transmission oil
R Coolant
R Brake fluid
R Washer fluid
R Climate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehi-
cle. This is an important condition for the war-
ranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification accord-
ing to an MB Sheet Number (e.g. MB 228.5).
They are therefore not necessarily approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are
neither required nor permitted. Approved fuel
additives are the exception. Additives can
cause engine damage and must therefore not
be added to the service products.
The use of additives is always the responsi-
bility of the vehicle operator. The use of addi-
tives may result in the restriction or loss of
your Limited Warranty entitlements. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion. Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel.
When handling, storing and disposing of fuels,
please observe the relevant regulations. Service products and capacities
321Technical data Z

Tank contents
Depending on equipment, the total capacity
of the fuel tank may vary. Total capacity
210 CDI, 213 CDI, 216 CDI,
219 CDI, 310 CDI, 313 CDI,
316 CDI, 319 CDI, 510 CDI,
513 CDI, 516 CDI, 519 CDI
216, 316, 516 Approx-
imately 75 l
Or
Approx- imately
100 l 10
Or
Approx- imately
72 l 11 of which reserve fuel
Models with approximately
72 l total capacity Approx-
imately 12 l Models with approximately
75 l total capacity Approx-
imately 13 l Models with approximately
100 l total capacity Approx-
imately 20 l Diesel
Fuel grade
G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers. This will prevent malfunctions in the fuel
system due to contaminated fuel.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulfur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. Further information on
oil change intervals can be obtained at a
qualified specialist workshop.
! Sprinter with Euro 3 diesel engine
You will damage the diesel engine and the
diesel particle filter (DPF) if you refuel with
the following diesel fuels:
R diesel fuel with a sulfur content of more
than 2,500 ppm
R diesel fuel with a bio-diesel content of
more than 10%
R diesel fuel with a bio-diesel content of up
to 10%, which does not fulfill the require-
ments stated under "Fuel grade"
! Sprinter with Euro 4 diesel engine
You will damage the diesel engine and the
diesel particle filter (DPF) if you refuel with
the following diesel fuels:
R diesel fuel with a sulfur content of more
than 500 ppm
R diesel fuel with a bio-diesel content of
more than 7%
R diesel fuel with a bio-diesel content of up
to 7%, which does not fulfill the require-
ments stated under "Fuel grade"
! Sprinter with Euro 5 diesel engine
You will damage the diesel engine and the
diesel particle filter (DPF) if you refuel with
the following diesel fuels:
R low-sulfur diesel fuel with a maximum
sulfur content of 500 ppm
R diesel fuel with a sulfur content of more
than 50 ppm
10 Optional equipment.
11 Only valid for low chassis vehicles. 322
Service products and capacitiesTechnical data

R
diesel fuel with a bio-diesel content of
more than 7%
R diesel fuel with a bio-diesel content of up
to 7%, which does not fulfill the require-
ments stated under "Fuel grade"
The sulfur content of the diesel fuel may not
exceed the following values: Euro 6 diesel engine 50 ppm
Euro 5 diesel engine ≥ 50 ppm
Euro 4 diesel engine ≥ 500 ppm
Euro 3 diesel engine ≥ 2500 ppm
You will generally find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
For more information about refueling
(Y
page 148).
i You can obtain information about modifi-
cation options for operation with alterna-
tive fuels (bio-diesel fuels) from any author-
ized Mercedes-Benz Center.
Diesel at very low outside temperatures G
WARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD, maxi-
mum sulfur content 15 ppm), which fulfills the
ASTM D975 standard.
The flow properties of diesel may be inade-
quate at low outside temperatures due to
paraffin separation. i
Malfunctions resulting from paraffin sep-
aration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with
better flow qualities is available during the
winter months. You can obtain information at
the gas station or from your fuel supplier.
Your vehicle is equipped with a fuel preheat-
ing system. This improves the flow properties
of the diesel by approximately 46 ‡ (8 †).
ULTRA-LOW SULFUR DIESEL can be used
without risk of malfunction down to an out-
side temperature of approximately 14 ‡
(00F810 †).
Fuel additives
! Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics.
Gasoline or kerosene impairs the lubricat-
ing properties of the diesel fuel. This can
result in damage to the fuel injection sys-
tem, for example.
Information on fuel consumption H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
i Only for certain countries: the respective
current consumption and emission values
of your vehicle can be found in the COC
papers (EC CERTIFICATE OF CONFORM- Service products and capacities
323Technical data Z

ITY). These documents are supplied when
the vehicle is delivered.
Consumption figures were found in the cur-
rently valid respective version:
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
R for vehicles from the Euro 6 standard
according to regulation (EC) no.
595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 197). Diesel Exhaust Fluid (DEF) General notes
!
Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF heats up, e.g. in direct sunlight, in the
DEF supply reservoir for some time to over
122 ‡ (50 †), ammonia vapor will develop.
Low ambient temperatures
DEF freezes at a temperature of approx-
imately 12 ‡(00F811 †). The vehicle is equipped
with a DEF preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures under 12 ‡ (00F811 †).
Additives and tap water
! Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New
Vehicle Limited Warranty. 324
Service products and capacitiesTechnical data

Storage
!
Containers made of aluminum, copper,
copper alloys as well as unalloyed or
galvanized steel are not suitable for storing
DEF. If stored in these types of containers,
DEF could cause constituents of these met-
als to dissolve and cause irreparable dam-
age to the exhaust gas aftertreatment.
Damage caused by such impurities in the
DEF will invalidate the New Vehicle Limited
Warranty.
Only store DEF in containers made of high-
alloy Cr-Ni steel or Mo-Cr-Ni steel in accord-
ance with DIN EN 10 088-1/2/3 or plastic
containers made of polypropylene or poly-
ethylene.
Purity
! Impurities in DEF (e.g. caused by other
service products, cleaning agents, dust,
etc.) result in increased emissions, mal-
functions, catalytic converter damage or
engine damage.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g.
during repair work, the same liquid must not
be used to refill the tank. Its purity is no longer
guaranteed.
Disposal
Observe country-specific laws and regula-
tions when disposing of DEF.
003D Environmental note
Dispose of DEF in an environmentally respon-
sible manner. DEF supply reservoir content
Depending on equipment, the DEF supply res-
ervoir content may vary. Tank contents
Diesel Exhaust Fluid (DEF)
12 Approximately 3.2 US gal (12.0 l
13 Approximately 4.7 US gal (18.0 l
14 Approximately 4.9 US gal (18.5 l)
13 Approximately 5.8 US gal (22.0 l)
15 DEF consumption
For vehicles with a 4-cylinder, in-line
engine (OM 651), the DEF consumption of
the vehicle is:
R
as Cargo Van/Passenger Van, approx.
2322 MPG (0.2 l/100 km)
R as Cab Chassis, approximately 1720 MPG
(0.35 l/100 km)
For vehicles with a 6-cylinder, in-line
engine (OM 642), the DEF consumption of
the vehicle is:
R as Cargo Van/Passenger Van, approx.
2322 MPG (0.10 l/100 km)
R as Cab Chassis, approximately 1720 MPG
(0.14 l/100 km)
In each case, the stated consumption figure
is a mean value between urban and extra-
urban driving cycles. The consumption figure
does not refer to a specific vehicle, but is pro-
vided for the purposes of comparison
between different vehicle types.
DEF consumption, like fuel consumption, is
very dependent on the driving style and the
operating conditions. This means that the real
consumption figures during operation of your
vehicle may deviate from those stated.
12 DEF according to ISO 22241. Observe the MB Specifications for Service Products, Sheet 352.0.
13 Vehicles with an OM 642 engine)
14 Vehicles with an OM 651 engine)
15 Cab Chassis only. Service products and capacities
325Technical data Z

Engine oil
General notes !
The bottles of the various engine oil types
are marked with ACEA (Association des
Constructeurs Européens d'Automobiles)
and/or API (American Petroleum Institute)
classifications. Only use approved engine
oils that conform to the following MB Spec-
ifications for Service Products and the pre-
scribed ACEA and/or API classifications.
Using engine oils of another quality is not
permitted and may invalidate the New Vehi-
cle Limited Warranty.
The use of other, non-approved engine oils
for diesel engines can cause damage to the
diesel particle filter (DPF).
Use only engine oils that have been approved
for your vehicle according to the MB Specifi-
cations for Service Products.
The MB Specifications for Service Products
are valid for your vehicle 16
R 228.51
R 229.31
R 229.51
These are high quality engine oils which have
a positive effect on:
R engine wear
R fuel consumption
R exhaust gas emissions
Multi-grade engine oils of the prescribed SAE
class (viscosity) may be used all year round,
taking the outside temperatures into
account.
Engine oil viscosity !
If the SAE viscosity class of the engine oil
used does not cover the outside tempera-
ture range in which you are operating the
vehicle, it must be changed in good time, in
particular before the cold season commen-
ces. Using an engine oil that does not have adequate temperature characteristics can
lead to engine damage.
The temperature range information of the
SAE classification always refers to that of
fresh oil. The temperature characteristics
of the engine oil may deteriorate signifi-
cantly due to aging in use, especially at low
outside temperatures.
We recommend that you change the engine
oil before the cold season commences. Use
an approved engine oil of the specified SAE
class. Engine oil SAE classification
Viscosity indicates the flow characteristics of
a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Depending on the respective outside temper-
atures, select an engine oil according to SAE
classification (viscosity). The table displays
the SAE classification to be used. The low
temperature characteristics of engine oils
can noticeably deteriorate during operation,
e.g. from aging, soot and fuel accretion. For
this reason, regular oil changes using an
approved engine oil from the suitable SAE
classification are urgently recommended.
Additives !
Do not use any additives in the engine oil.
This could damage the engine.
16 If the quality grade is not available for diesel, you may also add engine oils meeting the requirements in MB
Sheet No. 228.5, 229.3 or 229.5. The topping-up quantity is then limited to a maximum of 1 qt (1 l). 326
Service products and capacitiesTechnical data

Miscibility of engine oils
!
Mixing oils reduces the benefits of using
high grade engine oils.
We recommend that you only add engine oil
of the same quality grade and SAE class as
used when the engine oil was last changed.
If, in exceptional cases, oil of the type in the
engine is not available, top up using another
approved mineral or synthetic engine oil.
If the quality grade is not available for diesel
engines, you may also add engine oils meet-
ing the requirements in MB Sheet Number
228.5, 229.3 or 229.5. The topping-up quan-
tity is then limited to a maximum of 1 qt (1 l).
Engine oils are differentiated according to:
R engine oil brand
R quality grade (sheet number)
R SAE class (viscosity)
Subsequently have the engine oil changed at
the earliest possible opportunity.
Interval for oil change The on-board computer automatically shows
the date for the next oil change as an event
message in the display.
Only by using engine oil with a particularly
high quality grade, e.g. according to Sheet
Number 228.51 of the Mercedes-Benz Spec-
ifications for Service Products, can the maxi-
mum interval for oil change be achieved.
We recommend having the oil changed at a
qualified specialist workshop.
Engine oil for diesel engines Product name/number
see the Maintenance Booklet
MB Sheet Number 228.51, 229.31, 229.51
Capacities
!
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Oil change including oil filter Vehicles Engine oil
210 CDI, 213 CDI,
216 CDI, 310 CDI,
313 CDI, 316 CDI,
510 CDI, 513 CDI,
516 CDI Approximately
11.5 l 219 CDI, 319 CDI,
519 CDI Approximately
12.5 l 216, 316, 516 Approximately 8.0 l
Information about oil consumption
!
If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning func-
tion for the diesel particle filter. As a result,
fuel may accumulate in the engine oil and
cause engine failure.
Therefore, if you mainly drive short distan-
ces, you should drive on a highway or on
rural roads for 20 minutes every 310 miles
(500 km). This ensures sufficient regener-
ation of the diesel particle filter.
Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt (1.0 l)of
engine oil over a distance of 620 miles
(1000 km).
Oil consumption may be higher if:
R the vehicle is new.
R you mainly operate the vehicle under ardu-
ous operating conditions.
R you frequently drive at high engine speeds.
Regular maintenance is one of the precondi-
tions for moderate rates of consumption.
You can only estimate the oil consumption
after you have driven a considerable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
(Y page 252). Service products and capacities
327Technical data Z

Transmission and power steering oil
Automatic transmission Service product: automatic transmission
fluid Product name/number Maintenance
interval Shell ATF 3403/M-115
MB Sheet No. 236.10 —
Fuchs/Shell ATF 3353
MB Sheet No. 236.12
Further information can be obtained at any
qualified specialist workshop.
Rear axle Service product: transmission oil
Product name/number Maintenance
interval BP Energear Hypo DC
80W-90
MB Sheet No. 235.20 —
Mobil Delvac Synthetic
Gear Oil 75W-90
MB Sheet No. 235.8
Further information can be obtained at any
qualified specialist workshop.
Steering Service product: power steering fluid
Product name/number Maintenance
interval Mobil ATF-D,
Exxon Mobil Corporation
or equivalent
MB Sheet No. 236.3 — The steering is maintenance-free. Further
information can be obtained at any qualified
specialist workshop. Brake fluid
G
WARNING
Brake fluid is hazardous to health. Do not
swallow brake fluid. See a doctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid.
Store brake fluid only in the original closed
container and keep it out of the reach of chil-
dren. Comply with safety regulations when
handling brake fluid. G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! Brake fluid corrodes paint, plastic and
rubber. If paint, plastic or rubber has come
into contact with brake fluid, rinse with
water immediately.
Only use brake fluids approved for Sprinter
vehicles. Always check for the identification
DOT 4 plus.
Information about approved brake fluids can
be found in the Maintenance Booklet or
obtained at any qualified specialist workshop. 328
Service products and capacitiesTechnical data