service MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 183
0044
Tachometer 183
0087
0074,
0075Brightens/dims the
instrument cluster lighting 183
0085
Fuel gage with fuel filler flap
location indicator
183
0083
Display
Vehicles without steering
wheel buttons
184
Vehicles with steering
wheel buttons 186 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 184
• selects menus 185
006C
Service button
0098 Checks the engine oil level 25234
Instrument clusterAt a glance

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Exterior lighting
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R
Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs.
R Do not use a bulb that has been dropped or
that has scratches on its glass tube.
The bulb could may explode.
R Only use bulbs in closed lamps which have
been designed for this purpose.
R Only use spare bulbs of the same type and
with the prescribed voltage
R Protect the bulbs from moisture when in
use.
If the new bulb still does not light up, consult
a qualified specialist workshop.
R Have the LEDs and bulbs of the following
lamps changed at a qualified specialist
workshop:
-the additional turn signals in the exterior
mirrors
- the high-mounted brake lamp
- LED daytime running lamps
- the Bi-Xenon bulbs
- front fog lamps
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Lamp failure indicator
The bulb failure indicator is only an aid. You
are responsible for the proper functioning of
the vehicle lighting. Insufficient or non-func-
tioning vehicle lighting puts the operating
safety of the vehicle at risk. 92
Exterior lightingLights and windshield wipers

Motion detector
G
WARNING
The motion detector sends the invisible infra-
red radiation emitted by LEDs (light emitting
diodes).
These LEDs are classified as class 1M lasers
and can damage the retina if you:
R look directly into the unfiltered laser beam
of the motion detector for an extended
period
R look directly into the laser beam of the
motion detector using optical instruments,
e.g. eyeglasses or a magnifying glass.
There is a risk of injury.
Never look directly into the motion detector.
The cargo compartment lighting is also
switched on by the motion detector in the
cargo compartment of Cargo Vans equipped
with this feature.
If the motion detector detects a movement in
the cargo compartment when the vehicle is
stationary, the cargo compartment lighting
switches on for approximately two minutes.
The cargo compartment lighting can be
switched on by the motion detector within
four seconds if:
R the rear interior light switch (Y page 99) is
set to automatic control.
R the vehicle is stationary, the parking brake
is applied and the brake pedal is not being
depressed
Or
R the selector lever is in position Pon vehi-
cles with automatic transmission and the
brake pedal is not being depressed and
R the vehicle has not been locked from the
outside using the key
The motion detector switches off automati-
cally if no change is detected in the vehicle
for several hours, e.g. if a door is opened, if
the ignition key is turned, etc. This prevents
the battery from becoming discharged. Changing bulbs
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore
make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs. 100
Changing bulbsLights and windshield wipers

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after
a few hundred miles (a few
hundred kilometers). Until then, compensate
for this by applying greater force to the brake
pedal.
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed 00C6of the
maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed. i
You should also observe these notes on
breaking-in if the engine or parts of the
drive train on your vehicle have been
replaced. Driving
Important safety notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off. Battery isolating switch
Important safety notes !
Make sure that the key is in position 0in
the ignition lock and wait at least 20 sec-
onds before disconnecting or connecting
the battery isolating switch. You could oth-
erwise damage electrical system compo-
nents.
You can use the battery isolating switch to
disconnect the power supply to all your vehi-
cle's consumers. This will prevent uncontrol-
led battery discharge caused by off-load cur-
rent consumption.
If your vehicle is equipped with an auxiliary
battery in the engine compartment, you will
need to disconnect both batteries. Only then 136
DrivingDriving and parking

The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It
is only possible to open the fuel filler flap
when the front door is open.
X Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 122).
X Open the front left-hand door first, and then
the fuel filler flap.
X Close all vehicle doors to prevent fuel
vapors from entering the vehicle.
X Turn fuel filler cap 0044counter-clockwise,
remove it and let it hang from strap 0043.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
X Replace tank filler cap 0044and turn clock-
wise.
You will hear a click when the fuel filler cap
is closed fully.
X Open the front left-hand door first, and then
close the filler flap. Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or
the fuel tank are defective.
X Turn the key to position 0in the ignition
lock immediately and remove it.
X Do not restart the engine under any cir-
cumstances.
X Consult a qualified specialist workshop. Diesel Exhaust Fluid (DEF)
Important safety notes H
Environmental note
Dispose of DEF in an environmentally respon-
sible manner.
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or thin it with tap water. The exhaust gas
aftertreatment may otherwise be dam-
aged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of addi-
tives or tap water leads to the loss of the
New Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEF is not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of
DEF will not be covered by the New Vehicle
Limited Warranty.
The exhaust gas aftertreatment requires a
reducing agent, Diesel Exhaust Fluid (DEF), in
order to function correctly.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and
primarily cause irritation of the:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as cough-
ing and watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEF level has dropped below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving
the second warning message
(Y page 184). Refueling
149Driving and parking Z

i
If you switch off the engine at a low out-
side temperature and add DEF, restart the
engine after refueling. If you leave the vehi-
cle parked without restarting the engine
and the DEF freezes in the DEF tank, the
on-board computer will only be able to reg-
ister the new fill level after a defrosting
period of up to 60 minutes. During this time
the engine may only be operated in neutral.
You will find further information on DEF in the
"Service products" section (Y page 321).
Refueling procedure DEF filler neck in the engine compartment
X
Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 130).
X Open the hood.
X Close all vehicle doors so that no ammonia
vapors can enter the vehicle.
i Do not inhale any ammonia vapor which
may escape when you unscrew cap 0043.
Ammonia vapors have a pungent odor.
However, they are neither toxic nor hazard-
ous to health in this concentration.
X Turn blue cap 0043counter-clockwise and
remove it.
X Only fill up the DEF tank until the DEF level
is visible in the filler neck.
X Replace blue DEF filler neck cap 0043on the
filler neck and turn clockwise.
You will hear a click when cap 0043is fully
closed. DEF filler neck on the right-hand vehicle
side The DEF reservoir on the right-hand side of the
vehicle (example: Cab Chassis)
Fuel filler cap
X
Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 130).
X Remove tool 0083for unlocking tank filler
cap 0044from the footwell on the co-driver's
side (Y page 276).
X Close all vehicle doors so that no ammonia
vapors can enter the vehicle.
X Pull cover 0085up, turn 90° and release.
X Insert tool 0083into hole 0087of tank filler
cap 0044.
i Do not inhale any ammonia vapor that
may escape when you unscrew tank filler
cap 0044. Ammonia vapors have a pungent
odor. However, they are neither toxic nor
hazardous to health in this concentration.
X Turn blue filler cap 0044counter-clockwise,
remove it and let it hang from strap 0043.150
RefuelingDriving and parking

Parking brake
G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0043up as far as the last possible
detent.
The 0066 warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0043down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0043up to the stop.
X Raise brake lever 0043slightly and press
release knob 0044.
X Guide brake lever 0043down to the stop.
The 0066 indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the vehi-
cle in an emergency.
X Emergency braking: press and hold
release button 0044and carefully apply brake
lever 0043. Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to posi-
tion P. 152
ParkingDriving and parking

Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
every second. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
! Always observe the ground clearance of
the vehicle and avoid obstacles. On vehi-
cles with a step, ground clearance is further
restricted. Obstacles can damage the vehi-
cle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary,
have another person direct you.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
mountainous terrain. Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is
cut off when the engine speed is out of the
idle speed control range.
Drinking and driving
G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by
qualified and authorized technicians at a
Sprinter dealer.
The engine settings must not be changed
under any circumstances. In addition, all spe-
cific maintenance work must be carried out
at regular intervals and in accordance with
the service requirements of the dealer listed 154
Driving tipsDriving and parking

here on the inside title page. Details can be
found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning func-
tion for the diesel particle filter. As a result,
fuel may accumulate in the engine oil and
cause engine failure.
Therefore, if you mainly drive short distan-
ces, you should drive on a highway or on
rural roads for 20 minutes every 310 miles
(500 km). This ensures sufficient regener-
ation of the diesel particle filter.
Therefore, if you mainly drive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particle filter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There
is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the result-
ing permissible maximum speed of the tires
(tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 290).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Travel abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately availa-
ble. You can obtain a list of workshops at any
authorized Sprinter Dealer.
Fuel
In some countries, only fuels with a higher
sulfur content are available.
Unsuitable fuel can cause engine damage.
Information on fuel (Y
page 320).
Low-beam headlamps If you are traveling in countries where vehi-
cles are driven on the opposite side of the
road to that in which the vehicle is registered,
you will need to:
R
have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to sym-
metrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you
cross the border, but as close to it as possi-
ble. Driving tips
155Driving and parking Z

When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at a qualified spe-
cialist workshop Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain further information from any
authorized Sprinter dealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0048or0047
in good time. This should be observed in par-
ticular when driving with a laden vehicle and
when towing a trailer. i
You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more
firmly. Maintain a longer distance to the vehi-
cle in front.
While paying attention to the traffic condi-
tions, you should brake the vehicle firmly
after driving on a wet road surface or through
a car wash. This heats the brake discs, so that
they dry more quickly, which protects them
against corrosion.156
Driving tipsDriving and parking