lock MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual
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Page 276 of 334

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage com-
partment in the footwell on the co-driver's
side.
The vehicle tool kit consists of:
R a towing eye
R a screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel bracket and a jack, the vehicle tool kit addi-
tionally contains:
R a wheel wrench
R a spanner
R a pump lever rod
Stowage compartment in the co-driv-
er's footwell Unlocking and removing the cover
X Turn quick-release fastener 0043counter-
clockwise or clockwise 0048.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X Remove vehicle tool kit 0083.
X Pull up quick-release lever 0087and unhook
the retaining strap of jack 0085.
X Lift jack 0085upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
Inserting and engaging the cover
X Slide in the cover and fold it down.
X Press down quick-release fastener 0043until
it engages. 274
Where will I find...?Roadside Assistance
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Warning triangle and warning lamp
Removing the warning lamp X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover.
X Take warning lamp 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked. Removing the warning triangle Warning triangles at the back of the driver's seat
base
X Lift warning triangle 0043up and out of the
bracket. First-aid kit
Removing the first-aid kit X
Turn the quick-release fasteners to position
0048.
The cover is unlocked.
X Lift up the cover. Where will I find...?
275Roadside Assistance
Page 278 of 334

X
Take first-aid kit 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired or missing contents. Fire extinguisher
Removing the fire extinguisher Fire extinguisher at the front of the base of the co-
driver's seat
X Pull tabs 0044upwards.
X Take fire extinguisher 0043out of its holder.
Please read the instructions on fire extin-
guisher 0043carefully and familiarize yourself
with its operation. Have fire extinguisher 0043
refilled after each use and checked every one or two years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each indi- vidual country. Flat tire
Information on breakdown assistance in the
case of a flat tire can be found in the chapter "Wheels and tires" (Y page 305). Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention.
Do not use a rapid charging device to start the
vehicle. If your vehicle's battery is dis-
charged, the engine can be jump-started from another vehicle or from a donor battery using
jumper cables. For this purpose, the vehicle
has a jump-starting connection point in the
engine compartment.
The additional battery in the engine compart- ment is not suitable for jump-starting opera-
tions. If your vehicle requires jump-starting,
or if you use it to jump-start another vehicle,
use the jump-starting connection point in the
engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not acces-
sible, jump-start the vehicle using a donor
battery or a jump-starting device.
R Do not start the engine if the battery is fro-
zen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V. 276
Jump-startingRoadside Assistance
Page 279 of 334

R
Only use jumper cables that have a suffi-
cient cross-section and insulated terminal
clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into con-
tact with parts such as the V-belt pulley or
the fan. These parts move when the engine
is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check whether the battery main switch is switched
on (Y page 137).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 138).
X Open the hood (Y page 248). Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can
be found on the vehicle identification plate
(Y page 316).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. Tow-starting and towing away
277Roadside Assistance Z
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!
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
When towing away, you must observe the
legal requirements for the country in which
you are currently driving.
It is preferable to have the vehicle transpor-
ted on a transporter or trailer instead of tow-
ing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
N on vehicles with automatic transmission
Before the vehicle is towed, switch off the
automatic locking feature (Y page 71). You
could otherwise lock yourself out of the vehi-
cle when pushing or towing away the vehicle. Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper. Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear tow-
ing eye 0044. If you tow or tow-start a vehicle,
attach the towing device to rear towing
eye 0044.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 173).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 274).
X Press cover 0043and remove cover 0043from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. 278
Tow-starting and towing awayRoadside Assistance
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Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clock-
wise.
X Unscrew the towing eye.
X Insert cover 0043with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing away in the event of malfunc-
tions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam-
aged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed a maximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), the propeller shafts to the driven axles must be
removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 95).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the towing distance of 30 miles (50 km). Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of 31 mph
(50 km/h). You could otherwise damage
the transmission.
! Always use new bolts when installing the
propeller shafts. Tow-starting and towing away
279Roadside Assistance Z
Page 282 of 334

i
Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), the propeller
shafts to the driven axles must be removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 95).
X Do not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached. Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
You can find information on jump-starting
under "Jump-starting“ (Y page 276). Electrical fuses
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Sprinter vehicles and that have the
required fuse rating for the systems con-
cerned. Components or systems could oth- erwise be damaged.
The fuses in your vehicle switch off defective power circuits. If a fuse blows, all the com-
ponents on the circuit and their functions will
cease to operate.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and fuse rating. Observe the infor- 280
Electrical fusesRoadside Assistance
Page 287 of 334

When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If it is necessary to drive over
curbs, speed humps or similar elevations, try to do so slowly and not at a sharp angle. Oth- erwise, the tires, particularly the sidewalls,
can get damaged. Regular wheel and tire checks
G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Check the wheels and tires of your vehicle for damage regularly, i.e. at least every two
weeks, as well as after driving off-road or on
rough roads. Damaged wheels can cause a
loss of tire pressure. Pay particular attention
to damage such as:
R cuts in the tires
R punctures
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of the tire (Y page 285). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything onto the valve other than the
standard valve cap or other valve caps
approved for your vehicle by dealers listed on
the inside of the front cover. Do not install any
other valve caps or systems, e.g. tire pressure
monitor systems.
Regularly check the pressure of all the tires,
particularly prior to long trips. Adjust the tire pressure if necessary (Y page 288).The service life of tires depends on various
factors, including the following:
R driving style
R tire pressure
R mileage Tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
R Summer tires: 00CEin (3 mm)
R M+S tires: 00CFin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Marker
0043shows the location where the bar
indicator (arrow) for tread wear is integrated
into the tire tread.
Tread wear indicators (TWIs) are required by
law. Six indicators are positioned over the tire
tread. They are visible once the tread depth is Operation
285Wheels and tires Z
Page 294 of 334

standstill. Do not carry out any sudden steer-
ing maneuvers.
The tire pressure monitor has a yellow 0077
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Depending on how
the warning lamp flashes or lights up, an
underinflated tire or a malfunction in the tire
pressure monitor is displayed:
R if the 0077 warning lamp is lit continuously,
the tire pressure on one or more tires is
significantly too low. The tire pressure mon-
itor is not malfunctioning.
R USA only: if the 0077warning lamp flashes
for 60 seconds and then remains lit con-
stantly, the tire pressure monitor is mal-
functioning.
Only vehicles with steering wheel buttons: the on-board computer displays information on
tire pressure. After a few minutes of driving,
the current tire pressure of each tire is shown
in the on-board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The 0077
tire pressure warning lamp flashes for
60 seconds and then remains lit. When the
malfunction has been rectified, the 0077tire
pressure warning lamp goes out after a few
minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gage are higher
than those shown by the on-board computer. In this case, do not reduce the tire pressures.
If radio transmitting equipment (e.g. wireless headphones, two-way radios) is operated
inside the vehicle or in the vicinity of the vehi-
cle, this can interfere with the operation of the tire pressure monitor. Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons)
Tire pressure display
Using the steering wheel buttons
X Turn the key to position 2in the ignition
lock.
X Press the 0080or007F button repeatedly
until the standard display is shown
(Y page 187).
X Press the 0063or0064 button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than
18 mph (30 km/h), the Tire pres. dis‐ Tire pres. dis‐
played after driving for several played after driving for several
minutes minutes message appears.
i The tire pressure value shown in the dis-
play may differ from those measured at a
gas station using a pressure gage. The on-
board computer will generally give you a
more exact value.
Tire pressure loss warning system Vehicles with steering wheel buttons
If the tire pressure monitor detects a signifi-
cant pressure loss on one or more tires, the
on-board computer displays a warning mes-
sage. The 0077tire pressure loss warning
lamp in the instrument cluster (Y page 226)
lights up.
The tire pressure is shown in 2 red rectangles. The pressure of the tire concerned is shown in
one of the two rectangles (Y page 197). Addi-
tionally, a warning tone sounds. 292
Tire pressureWheels and tires
Page 295 of 334

Each tire that is affected by a significant loss
of pressure is highlighted in the pressure dis-
play.
Restarting the tire pressure monitor When you restart the tire pressure monitor,
the currently set tire pressure are taken as
reference values for monitoring.
In most cases, the tire pressure monitor
detects the new reference values automati-
cally, e.g. after you have:
R changed the tire pressure
R changed wheels or tires
R installed new wheels or tires
However, you can also define reference val-
ues manually as described here.
Before restarting the tire pressure moni-
tor:
X Set the tire pressure to the value recom-
mended on the Tire and Loading Informa-
tion placard or the tire pressure table on
the B-pillar on the driver's side
(Y page 288).
Observe the notes on tire pressure when
doing so (Y page 288).
X Make sure that the tire pressure is correct
on all four wheels.
Restarting the tire pressure monitor
(vehicles without steering wheel but-
tons):
X Turn the key to position 2in the ignition
lock.
X Press the 0079menu button on the instru-
ment cluster repeatedly until the display
shows the following message:
+CAL- TPMS
+CAL- TPMS
X Press the 0074button on the instrument clus-
ter.
The display shows:
OK TPMS
OK TPMS
The tire pressure monitor activation proc-
ess has begun. The tire pressures meas-
ured for the individual wheels are stored as the new reference values, provided that the
tire pressure monitor considers them to be plausible.
If you wish to cancel the restart:
X Press the 0075button or the 0079menu button
on the instrument cluster.
The activation process is canceled auto-
matically if 30 second s elapse without
input.
Restarting the tire pressure monitor
(vehicles with steering wheel buttons): X Turn the key to position 2in the ignition
lock.
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 187) appears in the display.
X Press the 0063or0064 button on the steer-
ing wheel repeatedly until the current pres-
sure of the individual tires is displayed or
the display shows the following message:
Tire
Tire pres. pres. displayed
displayed after
afterdriving
driving
for several minutes
for several minutes
X Press the 0045reset button on the instru-
ment cluster.
The display shows the following message:
Monitor current tire pressure? Monitor current tire pressure?
X Press the 0081button on the steering
wheel.
The display shows the following message:
Tire pres. monitor reactivated Tire pres. monitor reactivated
The tire pressure monitor activation proc-
ess has begun. The tire pressures meas-
ured for the individual wheels are stored as the new reference values, provided that the
tire pressure monitor considers them to be plausible.
If you wish to cancel the restart:
X Press the 0082button on the steering
wheel. Tire pressure
293Wheels and tires Z