service MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

G
WARNING
When driving off-road, your body is subject to forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the steer- ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! When driving off-road or on unpaved sur-
faces, check the underside of the vehicle
and the wheels and tires at regular inter-
vals. In particular, remove any trapped for- eign objects, e.g. stones and branches.
Such foreign objects may:
R damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Clean the brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels (Y page 181)
and top up (Y page 148).
X Engine: check the oil level (Y page 250)
and add oil (Y page 252).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 274).
X Make sure that a lug wrench (Y page 274),
wooden underlay for the jack, a robust tow Driving tips
157Driving and parking Z

age to fuel lines, brake hoses and the rub-
ber bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving systems
Cruise control
General notes Cruise control maintains the speed of the
vehicle for you.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
i If you have set km/h as the unit for the
digital speedometer (Y page 190), you can
set any speed from 30 km/h upwards in
increments of 1 km/h.
Cruise control should not be activated when
driving off-road or on construction sites.
Cruise control may not be able to maintain the
stored speed on uphill or downhill gradients.
If the gradient evens out and the vehicle's
speed does not fall below 20 mph (30 km/h), the stored speed is resumed. Important safety notes Observe the notes on braking (Y
page 154).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in lane.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, make sure that you inform the new driver about the set cruisespeed.
Cruise control lever 0043
To activate and store the current speed or
a higher speed
0044 To activate at the last stored speed
0087 To activate and store the current speed or
a lower speed
0085 To deactivate cruise control
The cruise control lever is the upper lever on
the left of the steering column. Driving systems
159Driving and parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Important safety notes
G
WARNING
If you are driving and reach through the steer- ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when the vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer display only shows
messages and warnings from certain sys-
tems. You should therefore make sure your
vehicle is operating safely at all times. If the
operating safety of your vehicle is impaired,
stop the vehicle as soon as possible, paying
attention to road and traffic conditions. Then consult a qualified specialist workshop. Instrument cluster
Overview
0043
Instrument cluster on vehicles without
steering wheel buttons
0044 Instrument cluster in vehicles with steer-
ing-wheel buttons
0087 Adjustment buttons 0074/0075
0085 Reset button 0045
0083 Service button 0098(engine oil level check)
0084 Menu button 0079
You will find a full overview of the instrument cluster in the "At a glance" section
(Y page 34). 180
Instrument clusterOn-board computer and displays

0087
Fuel filler flap location indicator 007F: the
fuel filler flap is on the left-hand side. Fuel filler flap location indicator 0080: the fuel
filler flap is on the right-hand side
0085 Reserve fuel warning lamp (Y page 224)DEF gauge
Vehicles without steering wheel but-
tons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 00E2indicator lamp lights up and
the 0099 dEF Chk
dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2indicator
lamp lights up and the 0099StArtS RExx StArtS RExx
display message appears. In the display, xx
xx
corresponds to the number of possible
remaining engine starts (16 16to0
0).
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding
5 mph (8 km/h). The multifunction display
shows the StArtS IdLE
StArtS IdLE message and you
hear a warning tone sequence.
Further information on DEF consumption can be found in the "Service products and filling
capacity" section (Y page 320).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid
Check Diesel Exhaust Fluid
See
See Operator's
Operator's Manual
Manualmessage is shown
in the display.
If the DEF supply falls below the reserve range
of 0.8 US ga l(3.0 l), the 00E2XX starts XX starts
remaining
remaining message is displayed. In the dis-
play, XX
XXcorresponds to the number of possi-
ble remaining engine starts (16 16to0
0).
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle from being driven at a speed exceed- ing 5 mph (8 km/h). The multifunction display
shows the Idle Mode
Idle Mode message and you hear
a warning tone sequence. Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 320). On-board computer (vehicles without
steering wheel buttons)
Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position 1in the ignition
lock.
The on-board computer shows vehicle infor-
mation and settings in the display.
You can control the display and the settings in the on-board computer using the adjustment
buttons on the instrument cluster.
Standard display 0043
Odometer
0044 Trip odometer
0087 Clock
0085 Outside temperature or digital speedom-
eter
0083 Fuel gage (Y page 181)
0084 Selector lever position or current shift
range with automatic transmission
(Ypage 142)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0079menu button for longer than
1 second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. 182
On-board computer (vehicles without steering wheel buttons)On-board computer and displays

Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X Press the 0079menu button for longer than
1 second.
or
X Do not press any button for 10 seconds.
The display accepts the changed settings.
Using the 0074,0075,0079or0045 adjustment but-
tons, you can select the following functions:
R Calling up the service due date
(Y page 258)
R Checking the oil level (Y page 250)
R Checking the DEF supply (Y page 182)
R Preselecting/setting the auxiliary heating
switch-on time (Y page 124)
R Tire pressure monitor (Y page 291)
R Setting the time (Y page 183)
R Activating/deactivating Highbeam Assist
(Y page 192)
R Setting the daytime running lamps
(Y page 92)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the hours figure flashes.
X Press the 0074or0075 button to set the hour.
X Press the 0045reset button.
The minute display flashes.
X Press the 0074or0075 button to set the minute.
i If you keep the
0074or0075 button pressed,
the value will change continuously. Activating/deactivating Highbeam
Assist X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 00CE indicator lamp flashes and the on on
or OFF
OFF message appears in the display.
X Use the 0074or0075 button to switch High-
beam Assist on/off.
Switching the daytime running lamps
on/off If you switch the daytime running lamps
on on,
the daytime running lamps will automatically
light up when the engine is running.
For safety reasons, it is only possible to
change this setting when the vehicle is sta-
tionary. The factory setting is on onin countries
in which daytime running lamp mode or day-
time running lamps are mandatory.
X Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 0058 indicator lamp flashes and the on on
or OFF
OFF message appears in the display.
X Press the 0074or0075 button to activate or
deactivate the daytime running lamps.
i USA only:
If you turn the light switch to 0060or0058,
the corresponding light switches on. If you
turn the light switch to 0058, the daytime
running lamps remain switched on.
Canada only:
If you turn the light switch to 0058, the low-
beam headlamps switch on. If you turn the light switch to 0060or0058, the daytime
running lamps remain switched on. On-board computer (vehicles without steering wheel buttons)
183On-board computer and displays Z

Menu overview
Diagrams This is what the displays look like when you scroll through the menus.
Generic terms The illustration shows the menus on a vehicle
with Audio 15.
On Sound 5/Audio 20, the on-board com-
puter always shows the AUDIOandTEL (tele-
phone) menus in English. This is the case even
if a different language is selected for the dis- play. Operation
0043
Operation menu (Y
page 186)
R Standard display
R Calling up the service due date
(Y page 258)
R Tire pressure monitor
(Y page 291)
R Checking the engine oil level
(Y page 250) 0044
Audio menu (Y
page 187) 0087
Message memory menu
(Y
page 198) Operation
0085
Settings menu (Y
page 188) 0083
Trip computer menu (Y
page 195) 0084
Telephone menu (Y
page 196) i
The generic terms in the tabular overview
should make orientation easier for you.
However, they are not always shown on the display. Operation menu
Overview You can select the following functions in the
Operation
menu by pressing the 0063
or 0064 button on the steering wheel: 186
On-board computer (vehicles with steering wheel buttons)On-board computer and displays

R
Displaying the trip odometer and odometer
(standard display) (Y page 187)
R Displaying the coolant temperature
(Y page 187)
R Calling up the service due date
(Y page 258)
R Tire pressure monitor (Y page 291)
R Checking the oil level (Y page 250)
Standard display 0043
Odometer
0044 Trip odometer
0087 Outside temperature or digital speedom-
eter
0085 Clock
0083 Selector lever position or current shift
range (Y page 142)
In the basic setting, the odometer and the trip
odometer are shown in the upper part of the
display. This is referred to as the standard
display.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the standard display is shown.
Displaying the coolant temperature Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the standard display is shown.
X Press the 0063or0064 button to select the
coolant temperature.
The temperature displayed may climb to
250 ‡ (120 †) when the vehicle is being
driven in normal conditions and if the coolant
contains the correct concentration of corro-
sion inhibitor and antifreeze. At high outside
temperatures and when driving in mountain-
ous terrain, the coolant temperature may rise
to the end of the scale. Audio menu
General notes Use the functions in the
Audiomenu to oper-
ate the audio equipment when switched on.
i Operation of the audio equipment using
the steering wheel buttons and making set-
tings using the AUDIOmenu only function
with Sprinter audio equipment. If you are
using audio equipment from another man-
ufacturer, the described functions may be
restricted or not available at all.
If no audio equipment is switched on, you will
see the message AUDIO off AUDIO off.
Selecting a radio station 0043
Reception frequency
0044 Waveband or waveband with memory pre-
set number On-board computer (vehicles
with steering wheel buttons)
187On-board computer and displays Z

Using the steering wheel buttons
X Use the 0080or007F button to select the
TEL
TEL menu.
The display shows the mobile phone opera- tional readiness symbol.
X Press the 0063or0064 button to switch to
the phone book.
The on-board computer reads the phone
book stored on the SIM card or in the
mobile phone. This may take more than a
minute.
When the message is no longer displayed,
reading has ended.
X Press the 0063or0064 button to select the
desired name.
or X To start rapid scrolling: press and hold
the 0063 or0064 button longer than 1 sec-
ond.
Rapid scrolling stops when you release the button or reach the end of the list.
Using the steering wheel buttons X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
X To exit the phone book: press the0076
button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory. Using the steering wheel buttons
X Use the 0080or007F button to select the
TEL TEL menu.
The display shows the mobile phone opera-
tional readiness symbol.
X Press the 0061button.
The display shows the most recently dialed
numbers or names in the redial memory.
X Press the 0063or0064 button to select the
desired name or number.
X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
or X To exit the redial memory: press the
0076 button. Display messages
Notes on display messages
Important safety notes G
WARNING
No information will be displayed if either the
instrument cluster or the display is inopera-
tive.
As a result, you will not be able to see warning and indicator lamps or information about the
driving conditions, such as speed or outside
temperature. Driving characteristics may be
impaired. Adjust your driving style and vehiclespeed accordingly.
Contact a qualified specialist workshop
immediately. G
WARNING
If service work is not carried out correctly, the operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be Display messages
197On-board computer and displays
Z

able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
i If you turn the key to position
2in the
ignition, a display check is performed. All
warning/indicator lamps (except the turn
signal indicator lamps) and the display are
activated. Before starting the journey,
check that the warning and indicator lamps
are operating correctly.
Vehicles without steering wheel but-
tons Warnings, malfunctions or additional infor-
mation may also be shown in the display. The following tables show all the display mes-
sages. A warning tone sounds with certain
display messages.
Vehicles with steering wheel buttons The on-board computer shows warnings, mal-
functions or additional information in the dis-
play. A warning tone sounds with certain dis- play messages. Display messages of a high
priority are shown in red.
Please respond in accordance with the dis-
play messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages by pressing the 0080,007F,0063or0064 but-
ton on the steering wheel or the 0045reset but-
ton.
You cannot hide display messages of the
highest priority. These messages will con-
tinue to be shown in the display until their
cause has been eliminated.
The on-board computer stores certain display messages in the message memory
(Y page 198). Message memory
The on-board computer only records and
shows malfunctions and warnings from cer-
tain systems. Therefore, make sure that your
vehicle is safe to use. You could otherwise
cause an accident by driving an unsafe vehi-
cle.
The on-board computer stores certain display messages. In the Message memory menu,
you can call up stored display messages.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the number of stored display mes-
sages, e.g. 2 2messages
messages, appears in the dis-
play.
If no malfunctions have occurred, the No No
messages
messages message appears.
X Scroll through the stored display messages
with the 0063or0064 button.
X To exit the message memory menu:
press the 0080or007F button.
When you switch off the ignition, all display
messages are deleted from the message
memory. You can only remove the key when it
is in the basic position. 198
Display messagesOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 00B9
The yellow
Check Engine
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then a
warning tone sequence sounds and the engine can only be started another 16 times.
X Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0028
If you turn the
key to position 2
in the ignition
lock, the yellow
preglow indica-
tor lamp
remains lit for
approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X Have any malfunction rectified at a qualified specialist work-
shop. 009F
The yellow air fil-
ter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter is
dirty.
X Have the air filter element replaced as soon as possible at a
qualified specialist workshop. Indicator and warning lamps in the instrument cluster
225On-board computer and displays Z