engine MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Display messages
Possible causes/consequences and
0050
0050Solutions 0099
dEF Chk dEF Chk In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning tone sequence sounds and the engine can then only be started
another 16 times.
X Add DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS RExx StArtS RExx In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
After the message appears for the first time, the engine can only be started another 10 times.
The number of remaining engine starts XX
XX (1010 to0 0) is shown in the
message every time the engine is started. When the number of
remaining engine starts is 0 0the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode
Idle Mode message appears in the multifunction display. The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. Display messages
201On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 0099
StArtS RExx StArtS RExx In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts XX XX(1616 to1
1) is shown in the
message every time the engine is started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS IdLE StArtS IdLE If the message
StArtS IdLE
StArtS IdLEis displayed, you cannot drive the
vehicle at a speed exceeding 5 mph (8 km/h).
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 second safter the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. Err
Err flashes for 5 seconds, the
00CEindicator lamp also flashes and
then goes out.
Highbeam Assist is deactivated and temporarily not operational or
Highbeam Assist is malfunctioning.
Possible causes are:
R The camera's functionality is impaired due to heavy rain, snow or
fog.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 149).
X Clean the windshield (Y page 267), particularly in the camera's
field of vision.
If the 00CE indicator lamp goes out, Highbeam Assist is opera-
tional again.
If the problem persists, visit a qualified specialist workshop. 202
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
0050
0050Solutions 003D
Visit workshop Visit workshop ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
Visit workshop Visit workshop BAS has been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking situa-
tions.
There is a risk of an accident. X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
Unavailable Unavailable ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance can increase in emergency braking situa-
tions. The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0026
Brake wear Visit Brake wear Visit
workshop workshop The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. Display
messages
205On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions ESP
ESP
Visit workshop Visit workshop
ESP
®
has been deactivated due to a malfunction. As a result,
cruise control has also been deactivated.
Engine power output may be reduced.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ESP ESP
Unavailable Unavailable
ESP
®
has been deactivated due to undervoltage. As a result, cruise
control has also been deactivated.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialized workshop as soon as possible. 0066
Parking brake Parking brake
Release brake Release brake Additionally, a warning tone sounds.
You are driving with the parking brake applied.
X Release the parking brake (Y page 150).0076
Seatbelt sys. Seatbelt sys.
Visit workshop Visit workshop The belt system has malfunctioned.
G WARNING
In the event of an accident or a rapid deceleration, the seat belts
either cannot protect you as intended.
There is a risk of injury.
X Consult a qualified specialized workshop as soon as possible. 0075
Restraint system Restraint system
Visit workshop Visit workshop The restraint system is faulty.
G WARNING
If the restraint system is malfunctioning, individual systems could
be triggered inadvertently or might not be triggered at all in the
event of an accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. Display
messages
207On-board computer and displays Z

Engine
Display messages
Possible causes/consequences and
0050
0050Solutions Exhaust Filter:
Exhaust Filter:
Drive at high Drive at high
engine speed. See engine speed. See
Oper. Manual Oper. Manual The automatic regeneration of the diesel particle filter is not suf-
ficient or has malfunctioned.
X Drive at an engine speed of above 2000 rpm until the display
message disappears.
If the display message does not go out after approximately
20 minutes, have the malfunction rectified immediately at a
qualified specialist workshop. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual The Diesel Exhaust Fluid (DEF) supply has dropped below
1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds and the engine can then only be started
another 16 times.
X Add DEF supply (Y page 147).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual If the yellow
00B9Check Engine indicator lamp lights up as well,
the DEF reducing agent is contaminated, diluted or not compliant
with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then a
warning tone sequence sounds and the engine can only be started
another 10 times.
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 00E2
XX XX
starts
starts remaining
remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts
XX
XX (1616 to0 0) is shown in the
message every time the engine is started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The display message disappears no more than 20 seconds after
the vehicle has stopped or you have switched on the ignition or started the engine after refueling. Display messages
211On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00E2
Idle Mode Idle Mode The vehicle cannot be driven at a speed exceeding 5 mph
(8 km/h).
The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 2224 1.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop immediately. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. 00AC
Coolant Coolant
Stop,
Stop,turn
turn
engine off
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00BC
Coolant Coolant
Check
Checklevel
level The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 325).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 00B5
Reserve Reserve
fuel
fuelDrive
Drive
to a filling stat.
to a filling stat. The fuel level has fallen into the reserve range.
X Refuel at the nearest gas station (Y page 145).00B8
Water in fuel Water in fuel
Visit workshop Visit workshop The water that has collected in the water separator has reached
the maximum level.
X Drain the water separator (Y page 255).212
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Engine Engine
oil
oilAdd
Add 1.0
1.0
quart(Canada: 1.0
quart(Canada: 1.0
liter) liter) The oil level is too low.
X Check the oil level the next time you refuel (Y page 250), and
add oil. 00B2
Engine oil level Engine oil level
Not when eng. run‐ Not when eng. run‐
ning ning You want to check the engine oil level even though the engine is
still running.
X Switch off the engine.
X Check the oil level (Y page 250).00B2
Engine oil level Engine oil level
Reduce oil level Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X Check the oil level (Y page 250).
X If the oil level is too high: have the engine oil extracted at the
next qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified at the
next qualified specialist workshop. 00B2
Engine oil level Engine oil level
Stop, turn engine Stop, turn engine
off off There is not enough or no oil in the engine. There is a danger of
engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 251).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
Oil sensor Visit Oil sensor Visit
workshop workshop There is a malfunction in the engine oil level display.
X Have the vehicle checked immediately at a qualified specialist
workshop. Display
messages
213On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 003E
Hood open Hood open You are already driving at walking pace, even though the hood is
not closed.
X Close the hood. 0064
Please enter PIN: Please enter PIN: You have not yet entered your PIN in the mobile phone.
X Enter the PIN for the SIM card. 003E
Doors open Doors open You are already driving at walking pace, even though not all the
doors are closed.
X Close the doors. 00B1
Check wash. fluid Check wash. fluid
level level The washer fluid level is too low.
X Add washer fluid (Y page 255).Key
Display messages
Possible causes/consequences and
0050
0050Solutions 0039
Replace key Visit Replace key Visit
workshop workshop The key is no longer working.
X Visit a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
When switching on the ignition, some systems carry out a self-test. Some indicator and warn- ing lamps may temporarily turn on or start to flash. This is not an indication of any problem.
Only when these indicator and warning lights turn on or start flashing after the engine has
started or during the journey has a malfunction occurred. Indicator and warning lamps in the inst
rumentcluster
217On-board computer and displays Z

Problem
Possible causes/consequences and
0050
0050Solutions 0072
The yellow ASR/
ESP ®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0072
The yellow ASR/
ESP ®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 58).0089
0025003D0065
The yellow ESP ®
, ABS
and ASR/BAS indicator lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or mal-
function.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply the brakes. The braking distance can increase in emergency brak-
ing situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 218
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 0065
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident. X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank (Y page 254).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is run-
ning.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. Indicator and warning lamps in the instrument cluster
219On-board computer and displays Z