fuel cap MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Switching the surround lighting
on/off (on-board computer)
.............193
Swivel seat .......................................... .84T
Tachometer ........................................ 181
Tail lamps
Changing ....................................... 104
Replacing bulb s............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulb s............................. 104
Tank content
Fuel gaug e..................................... 181
Range (vehicles with steering
wheel buttons) ............................... 195
Reserve fuel warning lamp ............. 224
Technical data
Capacities ...................................... 318
Cargo tie-down points .................... 327
Cargo tie-down rings ...................... 327
Loading rails .................................. 328
Roof carrier .................................... 328
Tires/wheels ......................... 294, 311
Trailer tow hitch ............................. 328
Vehicle data ................................... 327
Telephone .......................................... 236
Telephone (on-board computer)
Accepting an incoming cal l............ 196
Display messages .......................... 217
Numbers from the phone book ...... 196
Operating ....................................... 196
Redialing ........................................ 197
Rejecting or ending a call .............. 196
Temperature
Outside temperature ...................... 181
Setting (climate control )................ 117
Setting the unit (vehicles with
steering wheel buttons) ................. 189
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 61
Immobilizer ...................................... 61
Tow-away alarm ............................... 62
Thoraxbag ............................................ 48
Tightening torques for wheel nuts/
wheel bolts ........................................ 310 Time
Setting the time (vehicles with
steering wheel buttons) ................. 191
Setting the time (vehicles without steering wheel buttons) ................. 183
Timer
Activating ....................................... 128
Important safety notes .................. 127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 129
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 128
Switching immediate heating
mode on/off (auxiliary heating) ..... 128
Tire pressure
Calling up (on-board computer) ..... 291
Checking manually ........................ 290
Display messages (vehicles with
steering wheel buttons) ................. 215
Display messages (vehicles with-
out steering wheel buttons) ........... 199
Maximum ....................................... 290
Notes ............................................. 289
Recommended ............................... 288
Setting the unit (vehicles with
steering wheel buttons) ................. 191
Tire labe l................................ 288, 289
Tire pressure loss warning system .. 292
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 292
Display message ............................ 215
Function/note s............................. 291
Indicator lamp ................................ 226
Restarting ...................................... 293
Warning lamp ................................. 292
Tire pressure table ............................ 294
Tires
Aspect ratio (definition) ................. 304
Average weight of the vehicle
occupants (definition) .................... 303
Bar (definition) ............................... 302
Changing a whee l.......................... 305
Characteristics .............................. 302
Checking ........................................ 285 18
Index

W
Warning Stickers .......................................... .22
Warning and indicator lamps
Brakes .......................................... .219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP ®
.............................................. 218
ESP ®
function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ................................... .275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ................................... .222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator ............................ .226
Windshield washer fluid ................. 226
Washer fluid
Adding .......................................... .255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ................................... .107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306 Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing .......................................... .306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding .......................................... .255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ..................... .153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21

G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep thedoor/window in the partition closed during
transport.
Examples of substances that are hazardous
to health and/or react aggressively:
R Solvents
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally aware
driving H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner. Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental issues and recommen-
dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate
and recycle these materials. Observe all rel-
evant environmental guidelines and regula- Introduction
23 Z

latest, after receiving the first warning mes-
sage via the on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal (5.5 l), the first warning message is issued and a
warning tone sounds. After the message
appears for the first time, and under normal
driving conditions, the remaining DEF supply
will last for approximately 1000 miles
(1600 km).
If a reserve mark of 0.8 US gal (3.0 l) is
reached, a second warning message is issued and a warning tone sequence sounds. After
the first message, the DEF supply will last for
approximately 1200 miles (1900 km). Subse-
quently, you will only be able to start the
engine a further 16 times.
You should immediately add 2.0 US gal (7.6 l)
of DEF (Y page 147) or have the DEF supply
reservoir filled at a qualified specialist work-
shop.
When the number of remaining engine starts
is 0
0 and the engine is restarted, the engine
management prevents the vehicle from being
driven at a speed exceeding 5 mph (8 km/h).
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 211). You will then only be able to
drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 147) and "Service
products and capacities" (Y page 320) sec-
tions. Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount- ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach- ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
Please observe the information concerning
Mercedes-Benz Genuine Parts (Y page 27).
Further information can be obtained at any
authorized Sprinter Dealer. G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly any more and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside of
the front cover. There you will receive all the
necessary information and a charge may be
levied. 26
Introduction

Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
226
00E2
DEF supply low or contami-
nated/thinned 182
Exhaust gas aftertreatment
malfunction 221
00C7
Warning and indicator
lamps, distance warning
system
162
00B0
Warning and indicator
lamps, Lane Keeping Assist
166
003E
Door or hood open 227
Electrically operated step
malfunction 227
0026
Brake pads/linings worn 222
0057
High-beam headlamps on
(vehicle with steering wheel
buttons) 94
004D
Right-hand turn signal 94
003D
ASR malfunction 58
BAS malfunction 218
0089
ESP
®
malfunction 218 Function Page
009F
Dirt accumulation in air fil-
ter
225
00B4
Reserve fuel 181
Fuel filler cap open 224
00B8
Water in the fuel 226
003D
Battery charging malfunc-
tion
222
0049
Bulb defective 227
0087 Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 155
0058
Low-beam headlamps on 92
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on
(vehicle without steering
wheel buttons) 94
0077
Reserve fuel 224
Fuel filler cap open 224
0089
ESP
®
malfunction 218
0076
Fasten seat belts 227
i
Corresponding messages may also be
shown in the display (Y page 197).36
Instrument clusterAt a glance

On vehicles with rear-compartment air con-
ditioning, adjustable air vents are integrated
into the roof duct.
X To adjust the airflow: open or close the
air flap in air vents 0043as needed.
X To adjust the air distribution: turn air
vent 0043to the desired position. Operating the auxiliary heating sys-
tem Important safety notes
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, for example in
enclosed spaces or if the vehicle gets stuck in
snow. There is a risk of fatal injury.
Switch the auxiliary heating off in enclosed
spaces without extraction systems, e.g. in
garages. If the vehicle is stuck in snow and
you have to leave the auxiliary heating run-
ning, keep the exhaust pipe and the area
around the vehicle free of snow. To ensure an adequate supply of fresh air, open a window
on the side of the vehicle that is not facing into
the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g. the exhaust system.
Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
! Turn on the auxiliary heating at least once
a month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
! Make sure that the flow of hot air is not
blocked. The auxiliary heating will other-
wise overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary
warm-air heater. Adjustment and operation of the:
R hot-water auxiliary heater is done via the
on-board computer and with the auxiliary
heating button in the control panel
(Y page 123) or with the remote control
(Y page 125).
R auxiliary warm-air heater is done via the
timer above the overhead control panel
(Y page 127).
The auxiliary heating works independently of
the engine and supplements the climate con- trol system in the vehicle. The auxiliary heat-
ing heats the air in the vehicle interior to the
temperature set.
If your vehicle is equipped with a hot-water
auxiliary heater, the auxiliary heating also
keeps the coolant warm. This way, the load on
the engine is minimized and fuel is saved.
The heater booster function (Y page 130) of
the auxiliary heating supports the climate
control system when the engine is running
and the outside temperature is low.
You can use the auxiliary heating at an out-
side temperature of up to 39 ‡ (4 †). At an
outside temperature above 39 ‡ (4 †) the 122
Operating the auxiliary heating systemClimate control

X
Turn fuel filler cap 0044counter-clockwise,
remove it and let it hang from strap 0043.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
X Replace tank filler cap 0044on tank and turn
clockwise.
You will hear a click when the fuel filler cap
is closed fully.
X Open the front left-hand door first, and then
close the filler flap. Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or
the fuel tank are defective.
X Turn the key to position 0in the ignition
lock immediately and remove it.
X Do not restart the engine under any cir-
cumstances.
X Consult a qualified specialist workshop.
If the fuel tank has been run dry, after refuel-
ing carry out the following steps:
X Before starting the engine: switch on the
ignition three or four times.
X Turn the key to position 2in the ignition
lock (Y page 138).
The 0028 preglow indicator lamp in the
instrument cluster lights up briefly.
X Once the 0028preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is running.
You can start the diesel engine without pre-
glow when the engine is warm. Diesel Exhaust Fluid (DEF)
Important safety notes H
Environmental note
Dispose of DEF in an environmentally respon- sible manner.
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or
thin it with tap water. The exhaust gas after- treatment may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of addi-
tives or tap water leads to the loss of the
New Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEF is not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of
DEF will not be covered by the New Vehicle Limited Warranty.
The exhaust gas aftertreatment requires a
reducing agent, Diesel Exhaust Fluid (DEF), in order to function correctly.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and
primarily cause irritation of the:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as cough- ing and watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact with your skin; it is hazardous to your health. Refueling
147Driving and parking Z

Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEF level has dropped below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving the second warning message (Y page 182).
i If you switch off the engine at a low out-
side temperature and add DEF, restart the
engine after refueling. If you leave the vehi- cle parked without restarting the engine
and the DEF freezes in the DEF tank, the on-
board computer will only be able to register the new fill level after a defrosting period of
up to 60 minutes. During this time the
engine may only be operated in neutral.
You will find further information on DEF in the "Service products" section (Y page 318).
Refueling procedure DEF filler neck
Non-lockable DEF filler cap
Example: DEF filler cap in the engine compartment
X To open: switch off the ignition.
X Open the hood (Y page 248).
X Turn filler cap 0043counter-clockwise and
remove it.
X To close: replace cap 0043on the filler neck
and turn it clockwise.
You will hear a click when cap 0043is fully
closed.
X Close the hood (Y page 249). Lockable filler cap
Example: DEF filler cap in the engine compartment
X
To open: switch off the ignition.
X Open the hood (Y page 248).
X Remove tool 0085for unlocking tank filler
cap 0043from the footwell on the co-driver's
side (Y page 274).
X Pull cover 0087up, turn 90° and release.
X Insert tool 0085into hole 0044of tank filler
cap 0043.
X Turn filler cap 0043counter-clockwise and
remove it. Make sure that tool 0085remains
in tank filler cap 0043while doing so.
X To close: replace filler cap 0043and turn it
clockwise until closed.
X Pull tool 0085out of tank filler cap 0043and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0087up over hole 0044of tank filler
cap 0043, turn and release.
X Turn tank filler cap 0043.
If tank filler cap 0043turns freely, the DEF
tank is closed. 148
RefuelingDriving and pa
rking

cific maintenance work must be carried out at
regular intervals and in accordance with the
service requirements of the dealer listed here
on the inside title page. Details can be found
in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving or is stationary for
long periods, this could lead to a malfunc-
tion in the automatic cleaning function for
the diesel particle filter. This can lead to
blockage of the diesel particle filter. This
can also result in fuel collecting in the
engine oil and cause engine failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particle filter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the result-
ing permissible maximum speed of the tires
(tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can find information on tire pressures in the
"Wheels and tires" section (Y page 288).You can permanently limit the maximum
speed of your vehicle to 55 mph (90 km/h),
60 mph (100 km/h) or 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement
parts may not always be immediately availa-
ble. You can obtain a list of workshops at any
authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur content are available.
Unsuitable fuel can cause engine damage.
Information on fuel (Y page 318).
Low-beam headlamps If you are traveling in countries where vehi-
cles are driven on the opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to sym-
metrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the same height and distance.
Have the headlamps masked or adjusted at a qualified specialist workshop before you
cross the border, but as close to it as possi-
ble. Driving tips
153Driving and parking Z

is case, use a trailer with a height-adjusta-
ble trailer drawbar.
Driving tips The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehi-
cle/trailer combinations in the relevant coun-
try, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if cruise control is acti-
vated.
This enables you to utilize the engine's brak-
ing effect and you do not need to brake so
heavily to keep the correct speed, which pro-
tects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically.
Driving tips If the trailer begins to swing from side to side:
X Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs. More information is available from your author-
ized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note
that the power output of the engine, and
with it its gradient climbing capability,
decrease with increasing altitude. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip- ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer. Trailer coupled ready for use
X Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors.
X Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with a height-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other connec-
tions to the trailer. When doing so, hook the
breakaway cable of the trailer into eye-
let 0043 on the ball coupling. Towing a trailer
175Driving and parking Z