lock MERCEDES-BENZ SPRINTER 2016 MY16 Operator’s Manual

repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montreal, N 07645-0350
Maintenance
The Service and Warranty Information booklet
describes all the necessary maintenance work
which should be performed at regular intervals.
Always bring the Service and Warranty Informa-
tion booklet with you when taking the vehicle to an authorized Sprinter dealer. Your customer
service advisor enters each service into the Ser-
vice and Warranty Information booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on 1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult an authorized Sprinter dealer for further information, or write to one of the fol-
lowing addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montreal, N 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Introduction23

Cockpit
FunctionPage
:Door control panel37
;Light switch79
=Combination switch
• turn signals81
• high-beam headlamps81
• windshield wipers93
• rear window wiper94
?Cruise control lever140
ASteering wheel without or
with buttons35
BInstrument cluster32
CStowage compartment
• 3.5 mm audio jack211
• USB port211
DTimer for the auxiliary warm-
air heater (auxiliary heating)114
E• Stowage compartment
with interior light84
• Overhead control panel36
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play151
HOpens/closes the right-hand
side window71
IStowage compartment (jack
and vehicle tool kit)240
JGlove box204
KCenter console35
LSelector lever (automatic
transmission)124
MIgnition lock119
NFurther control panels37
OSteering wheel buttons35
PEngages/releases the park-
ing brake136
QHorn
ROpens the hood218
SSteering wheel buttons35
Cockpit31
At a glance

FunctionPage
àActivates/deactivates ASR53
Ã
ÄCentral locking, interior/rear
compartment64
æActivates/deactivates the
distance warning function143
jActivates/deactivates Lane
Keeping Assist147
kActivates/deactivates Blind
Spot Assist144
A• Stowage compartment or
• CD changer; see the sepa-
rate operating instructions,
or
BCup holder with:208
• Ashtray209
• Cigarette lighter209
C12 V socket210
Overhead control panel
FunctionPage
:Microphone for the mobile
phone210
;Switches the right-hand
reading lamp on/off84
=Switches the automatic inte-
rior lighting on/off84
?• Eyeglasses compartment
or205
• Anti-Theft Alarm system
(ATA)56
ASwitches the interior lighting
on/off84
BSwitches the left-hand read-
ing lamp on/off84
36Overhead control panel
At a glance

Control panel between the steering
wheel and the ignition lock
FunctionPage
l
kSwitches the central rear
compartment lighting on/off84
;Engages/disengages all-
wheel drive148
mActivates/deactivates LOW
RANGE transmission ratio148
38Further control panels
At a glance

A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
A correctly fastened seat belt is the most effec- tive means of restraining the movement of vehi-
cle occupants in the event of an accident or the
vehicle rolling over. This reduces the risk of
vehicle occupants coming into contact with
parts of the vehicle interior or being thrown from
the vehicle. Furthermore, the seat belt helps to
keep the vehicle occupants in the best position
in relation to the air bag.
The seat belt system consists of:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
If the vehicle is equipped with a front air bag,the seat belt system also includes a seat belt
force limiter for the corresponding seat.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a seat belt force limiter.
If the vehicle does not have a driver's air bag, the
seat belt system does not include an Emergency
Tensioning Device or a seat belt force limiter.
If the seat belt is pulled quickly or suddenly from
the belt outlet, the inertia reel locks. The belt
strap cannot be pulled out further. Emergency Tensioning Devices tighten the seat
belts in an accident, pulling them close against
the occupant's body. They do not, howe
ver, pull
vehicle occupants back towards the backrest.
Emergency Tensioning Devices do not correct
an incorrect seat position or incorrectly worn
seat belts.
When triggered, the seat belt force limiter
reduces the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of the
deceleration force. This makes it possible to
reduce the forces to which vehicle occupants
are subjected during an accident.
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi-
tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
40Occupant safety
Safety

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
If the Emergency Tensioning Devices or air bags
are deployed, you will hear a bang and a small
amount of powder may also be released. The
6 restraint system warning lamp will light up.
Only in rare cases will the bang affect your hear-
ing. The powder released is generally not haz-
ardous to health, it could however cause short-
term breathing difficulties in people with asthma
or other respiratory problems. If it is safe to do
so, you should leave the vehicle immediately or
open a window in order to prevent breathing
difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. Check with your local gov- ernment’s disposal guidelines. California resi-
dents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
RDuration
RDirection
RIntensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices in the event of a fron-
tal or rear-end collision. An Emergency Tensioning Device can only be
triggered if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 39)
Rthe belt tongue is inserted into the buckle on
the respective front seat
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
If the restraint system control unit detects a high
accident severity, additional components of the
restraint system are deployed independently of
one another in certain frontal collision situa-
tions:
RFront air bags
RWindow curtain air bag on side of collision
The deployment thresholds for the Emergency
Tensioning Devices and air bags are calculated
on the basis of the vehicle deceleration or accel-
eration occurring at various points in the vehi-
c

le. This process is pre-emptive in nature. The
air bag must be deployed on time, at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rdistribution of the force during the impact
Rcollision angle
Rdeformation characteristics of the vehicle
Rcharacteristics of the object with which the
vehicle has collided
Factors which can only be seen and measured
after the collision has occurred do not play a
decisive role in the deployment of an air bag, nor
do they provide an indication of air bag deploy-
ment.
The vehicle may be considerably deformed with-
out an air bag being deployed. This is the case if
only relatively easily deformable parts have
been hit and a high rate of deceleration has not been reached. Conversely, an air bag may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for exam-
ple, very rigid vehicle parts such as the longitu-
dinal body members are hit in an accident and
the rate of deceleration is sufficient.
46Occupant safety
Safety

If the restraint system control unit detects a side
impact situation, the applicable components of
the restraint system are deployed independ-
ently of each other. If the system determines a
need for additional protection for the vehicle
occupants, the Emergency Tensioning Devices
are also deployed.
RSide impact air bag on the side on which the
impact occurs, independently of the Emer-
gency Tensioning Device and of the use of the
seat belt
RWindow curtain air bag on the side of the col-
lision, regardless of seat belt use and whether
front-passenger seat is occupied
iNot all air bags are deployed in an accident.
The various air bag systems work independ-
ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration, and the apparent type of accident:
Rfrontal collision
Rside impact
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason, we
strongly advise that you install a child restraint
system on a rear seat. Children are generally
better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m)in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 40) and the notes on correct use of seat
belts (Ypage 41).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a
Children in the vehicle47
Safety
Z

Child restraint system on the front-
passenger seat
General notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
the child restraint system on a rear seat.
Rearward-facing child restraint system
The front-passenger front air bag cannot be
deactivated. Always install a rearward-facing
child restraint system on a suitable rear seat.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-
facing child restraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not be
subjected to a load by the head restraint. Adjust
the head restraint position accordingly. Always
make sure that the shoulder belt strap is cor-
rectly routed from the vehicle belt outlet to the
shoulder belt guide on the child restraint sys-
tem. The shoulder belt strap must be routed for-
wards and downwards from the vehicle belt out-
let. If necessary, adjust the vehicle belt outlet
and the front-passenger seat accordingly.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Override features/Child-proof locks
Important safety notes
GWARNING
If children are traveling in the vehicle, they
could:
Ropen doors, thus endangering other people
or road users
Rexit the vehicle and be caught by oncoming
traffic
Roperate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Child-proof locks for rear doors (
Ypage 52).
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
Children in the vehicle51
Safety
Z

dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear door
Rear door
:
Child safety bolt
2Door secured – then make sure that the
child-proof locks are working properly.
3Door released
The child-proof lock on the doors enable you to
secure each door individually.
A door with an activated child-proof lock cannot
be opened from the inside. If the vehicle is
unlocked, the door can be opened from the out-
side.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi- cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock Braking System)
RASR (Acceleration SkidControl)
RBAS (B rakeAssist System)
REBD (E lectronic Brake Force Distribution)
RESP®(Electronic StabilityProgram)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your
driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry.
52Driving safety systems
Safety

Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 247).
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 52).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 195).
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 52).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process.
Vehicles without steering wheel buttons: if ASR
is malfunctioning, the :indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 195).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
Driving safety systems53
Safety
Z