battery MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual
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Page 114 of 286

ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
or
A malfunction has occurred.
XSwitch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating device
is faulty.
XHave the auxiliary heating checked at a qualified specialist work-
shop.
The auxiliary heating is
overheated.The coolant level is too low.
XCheck the coolant level and add more coolant if necessary
(Ypage 218).
Auxiliary warm-air heater
Operation with the timer
Important safety notes
GDANGER
If a switch-on time has been selected, the
auxiliary heating switches on automatically.
RIf the ventilation is insufficient, poisonous
exhaust gases can collect, in particular car-
bon monoxide. This is the case in enclosed
spaces, for example. There is a risk of fatal injuries.
RIf highly flammable substances or flamma-
ble materials are nearby, there is a risk of a
risk of fire and explosion.
Always deactivate the preselected switch-on
times if you stop the vehicle in such or similar situations.
112Operating the auxiliary heating system
Climate control
Page 115 of 286

Use the timer to:
Ractivate and deactivate immediate heating
mode
Rset up to three switch-on times
Rset the operating duration to between 10 and
120 minutes or to continuous operation
Rset the heating level (preselected tempera-
ture) to a range between 10 and 30
Timer overview
Timer above the overhead control panel
:
Program column
GSets preselection memory 1 – 3
(
Ypage 114)
Sets weekday (Mon. – Sun.) (
Ypage 113)
;Menu bar
y Switches immediate heating mode
on/off (
Ypage 114)
B Sets the program times
(
Ypage 114)
Ñ Sets the day, time and the operating
duration (
Ypage 113)
ß Sets the heating level (
Ypage 114)
=Display panel for: time, heating level and
operating duration
àContinuous operation mode active
ß Heating level set
?Selects options in program column :or
menu bar ;(forwards)
Increases values
AConfirms a selection or setting
BStatus bar
y Heating mode activated
CActivates the timer
Cancels or ends settings in a menu
DSelects options in program column :or
menu bar ;(backwards)
Reduces values
Activating the timer
The timer switches to standby mode after
10 seconds. The display goes off.
XPress and hold the Übutton until the
menu bar appears in the display and the time
is shown.
Setting the day, time and operating dura-
tion
You must reset the day, time, and default value
for the operating duration:
Rduring initial operation
Rafter a voltage supply interruption (e.g. if the
battery has been disconnected)
Rafter a malfunction.
You can find information on malfunctions in the
"Problems with the auxiliary warm-air heater"
section (
Ypage 115).
XPress the Ûorâ button until the Ñ
symbol in menu bar ;flashes.
XPress the bbutton.
In program column :, the day selected
flashes.
XPress the Ûorâ button to set the
desired day.
XPress the bbutton.
The day selected is stored. The hour setting of
the clock flashes.
XIn the same way, set the hour and subse-
quently the minutes, then confirm by pressing
the b button.
The time is stored. Program column :dis-
appears and the operating duration flashes.
iThe operating duration set is the default set-
ting for immediate heating mode. You can set
the operating duration from 10 to
120 minutes or activate continuous opera-
tion.
XUsing the Ûorâ button, set the
minute value or select the àsymbol for
cont
inuous operation.
XPress the bbutton.
The operating duration is stored. The time is
shown.
Operating the auxiliary heating system113
Climate control
Z
Page 116 of 286

Switching immediate heating mode
on/off
XTo switch on:press theÛorâ button
until the ysymbol in the menu bar flashes.
XPress the bbutton.
The operation duration flashes in the display.
iYou can preset the default value that is
shown (Ypage 113).
XUsing the Ûorâ button, set the
minute value (10 to 120) or select the à
symbol for continuous operation.
XPress the bbutton.
Immediate heating mode is activated. The
time and the ysymbol appear.
XTo switch off: press theÛorâ button
until the ysymbol flashes in the menu bar,
and then press the bbutton.
Immediate heating mode is deactivated. The
y symbol disappears.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
iIf you switch off the ignition during immedi-
ate heating (operating duration 10 to
120 minutes), you also switch off the imme-
diate heating mode. The auxiliary heating
operates for another two minutes and then
switches off automatically.
If you have set continuous operation as the
operating duration and you switch off the igni-
tion, the auxiliary heating switches off auto-
matically after about 15 minutes. If, in the
remaining time, the ignition is switched on
again, continuous operation of the auxiliary
heating continues.
Setting the preselection time
You can set three preselection times using the
timer.
After a malfunction or if the battery has been
disconnected, you must set the preselection
times again. You can find information on mal-
functions in the "Problems with the auxiliary
warm-air heater" section (
Ypage 115).
XPress the Ûorâ button until the B
symbol in the menu bar flashes.
XPress the bbutton.
In the program column, the Gpreselection
memory numbers appear. The selected pre-
selection memory flashes.
XPress the Ûorâ button to select the
desired preselection memory.
XPress the bbutton.
The preselection memory is selected. The
days are shown.
XSet the day and time as described in the "Set-
ting the day, time and operating duration"
section (
Ypage 113).
The preselection time is stored. The program
column disappears. In the display panel, the
on
message and the ysymbol appear.
XPress the bbutton.
The operating duration flashes.
XPress the Ûorâ button to set the
minute value (10 to 120).
XPress the bbutton.
The operating duration for the preselection
time is saved. The time and number of the
selected preselection memory are shown.
iThe preselection memory that will be acti-
vated next is underlined. Additionally, the day
that is set appears.
Deactivating the preselection time
XCarry out the steps as described in the "Set-
ting the preselection time" section.
If the y symbol in the status bar is shown:
XPress the Ûorâ button until the offmessage in the display panel is shown.
XPress thebbutton.
The preselection time is deactivated. The time
is shown.
Setting the heating level
You can set the heating level to a range between 10 and 30.
The heating level corresponds to a preselection
temperature for the vehicle interior. This is a
guide value and may, depending on the outside
temperature, differ from the interior tempera-
ture.
XPress the Ûorâ button until the ß
symbol in the menu bar flashes.
XPress the bbutton.
The heating level display flashes.
XUsing the Ûandâ buttons, set the
desired heating level to a range between 10
and 30.
XPress the bbutton.
The heating level is set and the ysymbol
appears.
114Operating the auxiliary heating system
Climate control
Page 117 of 286

Problems with the auxiliary warm-air heater
ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
Operating the cargo compartment air
vents
If your vehicle is equipped with a roof ventilator,
you can ventilate and extract air from the cargo
compartment.
XTurn the key to position 2in the ignition lock.
XTo activate and extract air: press the upper
section of the ´switch.
The roof ventilator removes used air from the
cargo compartment.
XTo activate and ventilate: press the lower
section of the ·switch.
The roof ventilator feeds fresh air into the
cargo compartment.
XTo switch off: set the switch to the middle
position.
Operating the cargo compartment air vents115
Climate control
Z
Page 118 of 286

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after a
few 100 miles (a few 100 kilometers). Until then,
compensate for this by applying greater force to
the brake pedal.
For the service life and economy of your vehicle
it is crucial that you break in the engine with due
care.
RTherefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
RAvoid overstraining the vehicle and high
engine speeds during this period, e.g. driving
at full throttle. Do not exceed Øof the max-
imum speed for each gear.
RDo not change down a gear manually in order to brake.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RThe shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when driv-
ing in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
iYou should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced.
Driving
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
If you park the vehicle for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 223). You can obtain information about
trickle chargers from a qualified specialist work-
shop.
Battery isolating switch
Important safety notes
!Make sure that the key is in position 0in the
ignition lock and that at least five minutes
have passed before removing or reconnecting
116Driving
Dr iving an d parking
Page 119 of 286

the battery main switch. You could otherwise
damage components of the electrical system.
You can use the battery isolating switch to dis-
connect the power supply to all your vehicle's
consumers. This will prevent uncontrolled bat-
tery discharge caused by off-load current con-
sumption.
If your vehicle is equipped with an auxiliary bat-
tery in the engine compartment, you will need to
disconnect both batteries. Only then is the elec- trical system fully disconnected from the power
supply.
iOnly switch the vehicle to de-energized
using the battery main switch if:
Rthe vehicle is stationary for a lengthy period
Rit is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(
Ypage 71).
Switching off the power supply
Battery main switch to the left of the center con-
sole
XRemove the key from the ignition lock and
wait for at least five minutes.
XPress button ;in the direction of the arrow
and hold.
XPull connector :from the ground pin.
XPush connector :as far to the side as pos-
sible so that it cannot make contact with the
ground pin.
All starter battery consumers are disconnec-
ted from the power supply.
Switching on the power supply
XInsert the key into the ignition lock.
XPress connector :onto ground pin ;until
you feel it engage and the lock inhibitor is
released.
Connector :must be in full contact with
ground pin ;.
All consumers are reconnected to the DC
power supply.
Key positions
gTo insert and remove the key, lock the steer-
ing wheel
1To unlock the steering wheel, power supply
for some consumers (e.g. the radio)
2To switch on the ignition. Power supply for
all consumers, preglow and drive position
3To start the engine
On vehicles with a battery main switch, you must
first switch on the power supply (
Ypage 116).
iTo unlock the steering, move the steering
wheel slightly while turning the key to position
1 .
Driving117
Dr iving an d parking
Z
Page 122 of 286

Make sure that there are no persons or
objects in the area in which you are maneu-
vering. It may be necessary to enlist the help
of a second person when maneuvering.
The reverse warning feature is a system
designed to assist you in ensuring the safety of
other road users.
A warning signal sounds to alert other road
users when reverse gear is engaged. The volume
of the warning tone can be reduced for night-
time driving.XTo reduce the volume of the warning tone:
engage reverse gear twice in quick succes-
sion.
The warning tone is now quieter.
iThe warning tone sounds at a normal vol-
ume by default. The volume of the warning
tone has to be reduced each time you engage
reverse gear if necessary.
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.
The starter motor can be
heard.There is air in the fuel system.
XTurn the key back to position0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent starting attempts will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into the
fuel system. If the engine does not start after refueling, bleed the fuel
system as follows:
XTurn the key to position 2in the ignition for approximately
10 seconds.
XStart the engine continuously for a maximum of 60 seconds.
If the engine does not start:
XWait approximately 2 minutes.
XRestart the engine continuously for a maximum of 60 seconds.
XIf the engine still fails to start, do not continue trying to start it.
XConsult a qualified specialist workshop.
120Driving
Driving and parking
Page 123 of 286

ProblemPossible causes/consequences andMSolutions
The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow;Check
Engine lamp and the yel-
low å DEF indicator
lamp
2light up.
The exhaust gas aftertreatment system is defective or an emissions-
relevant malfunction has occurred.
This malfunction or defect can damage the exhaust gas aftertreat-
ment.
XObserve the messages in the display:
Ron vehicles without steering-wheel buttons (Ypage 175)
Ron vehicles with steering wheel buttons (Ypage 184).
The engine does not
start.
The starter motor cannot
be heard.The battery isolating switch is switched off.
XSwitch on the power supply (Ypage 116).
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 238).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 228).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Towing (
Ypage 239)
Selector lever
jPark position with parking lock
kReverse gear
iNeutral
hDrive
2Only vehicles without steering-wheel buttons.
Automatic transmission121
Driving and parking
Z
Page 129 of 286

Lockable filler cap
Example: DEF filler cap in the engine compartment
XTo open:switch off the ignition.
XOpen the hood (Ypage 214).
XRemove tool ?for unlocking tank filler
cap :from the footwell on the front-
passenger side (
Ypage 236).
XPull cover =up, turn 90° and release.
XInsert tool ?into hole ;of tank filler cap :.
XTurn filler cap:counter-clockwise and
remove it. Make sure that tool ?remains in
tank filler cap :while doing so.
XTo close: replace filler cap :and turn it
clockwise until closed.
XPull tool ?out of tank filler cap :and stow
with the vehicle tool kit in the footwell on the
front-passenger side.
XPull cover =up over hole ;of tank filler
cap :, turn and release.
XTurn tank filler cap :.
If tank filler cap :turns freely, the DEF tank
is closed.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!A moving vehicle can lead to damage to the
vehicle or damage to the drive train.
!When the vehicle is parked, always remove
the key to prevent the battery from becoming
discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is to
be out of use for a longer period of time.
Parking127
Driving and parking
Z
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Always park your vehicle safely and according to
legal requirements and secure it against rolling
away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe selector lever must be in positionPand
the key must be removed from the ignition
lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Rthe rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill gra-
dients
Use the wheel chock (
Ypage 129) to do so.
If you leave the vehicle parked for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and chargi ng th
e batteries under "Bat-
tery“ (Ypage 223). You can obtain information
about trickle chargers from a qualified specialist
workshop.
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: pull brake
lever :up as far as the last possible detent.
The c warning lamp in the instrument
cluster lights up if the engine is running.
iOn vehicles with a folding brake lever, you
can then press lever :down to the stop.
XTo release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever :up to the stop.
XRaise brake lever :slightly and press
release knob ;.
XGuide brake lever :down to the stop.
The c indicator lamp in the instrument
cluster goes out.
128Parking
Driving an d parking