key MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Lights
Display messagesPossible causes/consequences andMSolutions
b
Low beam left
The left-hand low beam is faulty3.
XHalogen headlamps:replace the bulb as soon as possible
(Ypage 88).
XBi-Xenon headlamps: consult a qualified specialist workshop as
soon as possible.
b
Low beam right
The right-hand low-beam headlamp is faulty3.
XHalogen headlamps: replace the bulb as soon as possible
(Ypage 88).
XBi-Xenon headlamps: consult a qualified specialist workshop as
soon as possible.
b
Cornering lt. left
The left-hand cornering light is faulty3.
XReplace the bulb as soon as possible (Ypage 88).
b
Cornering lt. right
The right-hand cornering light is faulty3.
XReplace the bulb as soon as possible (Ypage 88).
b
Lights on auto‐matic. Remove key
The automatic headlamp feature is active: the light switch is in the
à position and you have forgotten to remove the key.
XRemove the key from the ignition lock.
b
Turn signal left
The left-hand turn signal is faulty.
XChange the bulb as soon as possible in the front (Ypage 89) or rear
(Ypage 90) indicator lamp.
b
Turn signal right
The right-hand turn signal is faulty.
XChange the bulb as soon as possible in the front (Ypage 89) or rear
(Ypage 90) indicator lamp.
b
Brake lamp left
The left brake lamp is faulty3.
XReplace the bulb as soon as possible (Ypage 90).
b
Brake lamp right
The right brake lamp is faulty3.
XReplace the bulb as soon as possible (Ypage 90).
b
Third brake lamp
The high-mounted brake lamp is faulty3. This display message will only
appear if all LEDs have failed.
XConsult a qualified specialized workshop as soon as possible.
b
High beam left
The left high-beam headlamp is faulty3.
XReplace the bulb as soon as possible (Ypage 88).
3Depending on the equipment, the bulb-failure indicator may not befeatured for any lamps other than the turn
signals.
182Display messages
On-board computer and displays

Vehicle
Display messagesPossible causes/consequences andMSolutions
Ð
SteeringAssistanceFailure
The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
#
Battery/AlternatorVisit workshop
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the poly-V-belt.
XIf the poly-V-belt is torn: do not continue driving. Consult a qualified
specialist workshop.
XIf the poly-V-belt is not damaged: have the vehicle checked as soon
as possible by a qualified specialist workshop.
÷
Electrically oper‐ated step
The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 66). Before stepping out, remind the pas-
sengers that the step is missing.
1
Hood open
You are already driving at walking pace, even though the hood is not
closed.
XClose the hood.
9
Please enter PIN:
You have not yet entered your PIN in the mobile phone.
XEnter the PIN for the SIM card.
1
Doors open
You are already driving at walking pace, even though not all the doors
are closed.
XClose the doors.
¦
Washer fluid Checklevel
The washer fluid level is too low.
XAdd washer fluid (Ypage 220).
Key
Display messagesPossible causes/consequences and MSolutions
+
Replace key Visitworkshop
The key is no longer working.
XVisit a qualified specialist workshop.
Display messages189
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
;
The yellow Check
Engine indicator
lamp is lit while
the engine is run-
ning.The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam-
age the exhaust gas aftertreatment.
After the first message and under normal operating conditions, you
can drive on for up to approximately 500 mi (800 km). Then a warning
tone sequence sounds and the engine can only be started another 16
times.
XObserve the messages in the display.
XHave the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the Check Engine
indicator lamp lights up you must contact a qualified specialist work-
shop immediately. Observe the legal requirements.
% If you turn the
SmartKey to posi-
tion2in the igni-
tion lock, the yel-
low preglow indi-
cator lamp
remains lit for
approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is run-
ning.At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
XHave any malfunction rectified at a qualified specialist workshop.
È The yellow air fil-
ter indicator lamp
is lit while the
engine is running.The service limit for the air filter has been reached. The air filter is dirty.
XHave the air filter element replaced as soon as possible at a quali-
fied specialist workshop.
hThe yellow tire
pressure monitor
warning lamp
comes on.GWARNING
The tire pressure monitor indicates a rapid or severe loss of pressure
in at least one tire.
XStop the vehicle without making any extreme steering maneuvers or
braking suddenly. Pay attention to the traffic conditions while doing
so.
XCheck the tires and correct the tire pressure. If a tire continues to
lose pressure, it must be replaced. Replace damaged tires imme-
diately.
The warning light will go out after the flat tire has been rectified and
you have been driving for a few minutes.
XVehicles with steering wheel buttons: also observe the messages in the display (Ypage 173).
Indicator and warning lamps in the instrument cluster197
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
h
US vehicles only:
The yellow tire
pressure monitor
warning lamp
flashes for
60 seconds and
then remains lit.The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
:
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The water that has collected in the water separator of the fuel filter has
reached the maximum level.
XDrain the water separator (Ypage 220).
m
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
¦The yellow
washer fluid level
indicator lamp for
the windshield
washer/head-
lamp cleaning
system is lit after
the engine is star-
ted or while the
vehicle is in
motion.The water level is too low.
XAdd washer fluid (Ypage 220).
7The red seat belt
warning lamp
lights up continu-
ously or flashes. A
warning tone may
also sound.The warning lamp is to remind you to fasten your seat belt.
XFasten seat belt (Ypage 43).
bWhen the Smart-
Key is turned to
position 2in the
ignition lock, the
yellow bulb warn-
ing lamp lights up.One of the exterior lighting bulbs is faulty, with the exception of the
perimeter lamps and the trailer lighting.
iDepending on the equipment, the bulb failure indicator can fail for
all lamps with the exception of the turn signal lamps.
XReplace the faulty bulb as soon as possible (Ypage 87).
1 The yellow "door
open" indicator
lamp is lit while
driving.The vehicle is moving without all doors or the hood being closed.
XClose the doors or hood.
198Indicator and warning lamps in the instrument cluster
On-board computer and displays

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
In addition, observe the information in the
"Loading guidelines" section (
Ypage 208).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical or folding key.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
?Card holder
APen holder
XTo close: fold the glove box up and press it
until it engages.
200Stowage spaces and stowage compartments
Stowing and features

12 V socket
Socket on the lower section of the center console
:
12 V socket (25 A)
The 12 V sockets for accessories are:
Ron the lower section of the center console
(12 V, 25 A)
Ron the inside of the driver's seat frame (12V,
15 A)
Rin the respective corner trim next to the rear
doors in the passenger compartment (12 V,
15 A)
Rin the cargo compartment next to the left rear door (12 V,15 A)
You can use the 12 V sockets (15 A) for acces-
sories with a maximum power consumption of
180 W. You can connect accessories with a
maximum power consumption of 300 W to the
12 V socket (25 A) on the lower section of the
center console.
iThe sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the
battery will discharge.
Mobile phone
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately 14 m)
every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
We recommend the use of an approved exterior
antenna for operating the mobile phone. Only in
this way can optimal mobile phone reception
quality in the vehicle be ensured and mutual
interference between the vehicle electronics
and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country.
Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehicle.
The microphone for the hands-free system is
installed in the overhead control panel or in the
overhead stowage compartment together with
the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter accesso-
ries include brackets for various mobile phone
models.
iMobile phone brackets which are available
from various manufacturers on the open mar- ket are not compatible with the Sprinter tele-
phone system. You can recognize suitable
holders for your mobile phone by the imprin-
ted star and the B6 spare part number on the back of the bracket.
Detailed instructions for use can be found in the
operating instructions for the mobile phone
206Mobile phone
Stowing and features

bracket and in the separate operating instruc-
tions for the mobile phone pre-installation.
iThe mobile phone battery is charged
depending on the condition of charge and the
position of the key in the ignition lock. The
mobile phone display indicates the charging
process.
Additional communications equip-
ment
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment.
Please remember, a navigation system does not
supply information on the load-bearing capacity of bridges or the overhead clearance of under-
passes. The driver remains responsible for
safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
You will find information on installing electrical
or electronic equipment in the “Vehicle elec-
tronics” section (
Ypage 271).
Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a com-
mercially available adapter.
PND connector (on the side behind the instrument
cluster)
=
USB port
?3.5 mm audio jack for the PND audio signal
(voice announcements)
XConnecting the PND: connect the PND ports
to the appropriate jacks in the vehicle.
iYou can also use USB port =and 3.5 mm
audio jack ?for external audio sources.
The voice announcements are heard through
the radio speakers when you start navigation.
The audio source played until this point is then
muted for the duration of the voice announce-
ments.
iIf you use audio devices or personal naviga-
tion devices which have been recommended
by Mercedes-Benz, you can use all of the
functions available, such as the mute func-
tion.
You can obtain further information from any
authorized Mercedes-Benz Center.
Additional communications equipment207
Stowing and features
Z

Overview of the engine compartment
Example: engine
:
Coolant expansion tank cap (Ypage 218)
;DEF filler neck cap (Ypage 126)
=Engine oil filler neck cap (Ypage 216)
?Brake fluid expansion tank cap
(Ypage 219)
AWasher fluid reservoir cap (Ypage 220)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on
the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(
Ypage 277).
You can check the oil level in the engine:
Ron the display of the on-board computer
Rwith the oil dipstick
Checking the oil level shown in the dis-
play
If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another 5 minutes.
If an oil level reading is still not displayed, check
the engine oil level with the dipstick
(
Ypage 217). Have the engine oil level checked
at a qualified specialist workshop. Only check the oil level when the engine is at
normal operating temperature.
XPark the vehicle on a level surface.
XSwitch off the engine.
XWait 5 minutes.
XTurn the key to position
2in the ignition lock.
The display is activated.
XVehicles without steering wheel buttons:
press the 4menu button on the instrument
cluster (
Ypage 33) repeatedly until the dis-
play shows the 1symbol.
The --:--
display message appears in the
display while the engine oil level measure-
ment is running.
XVehicles with steering wheel buttons:
press the Ëservice button on the instrument
cluster (
Ypage 33).
The 4 Engine oil level Measuring
inprogressdisplay message appears in the
display while the engine oil level measure-
ment is in progress.
Display message for vehicles without steer-
ing-wheel buttons: the display may show the
following messages after the engine oil level
measurement.
1Action
OKXDo not add oil.
– 1.0 qtsXAdd the amount of oil
shown (Ypage 218).
XCheck the engine oil level
again after a few minutes.– 1.5 qts
– 2.0 qts
HIThe oil level is too high.
XHave excess oil removed.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Display message for vehicles with steering- wheel buttons: the display may show the fol-
lowing messages after the engine oil level meas-
urement.
1Action
Engineoillevel OKXDo not add oil.
216Engine compartment
Maintenance and care

EngineoilAdd1.0 quart
XAdd the amount of oil
shown (Ypage 218).
XCheck the engine oil level
again after a few minutes.
EngineoilAdd1.5quarts
EngineoilAdd2.0quarts
EngineoillevelReduceoillevel
The oil level is too high.
XHave excess oil removed.
Eng. oillev. Turnignitionon forlevel
XTurn the key to position2in
the ignition lock.
Observewait.period
XRepeat the engine oil
measurement after about
5 minutes if the engine is at
normal operating tempera-
ture.
XRepeat the engine oil
measurement after about
30 minutes if the engine is
not at normal operating
temperature.
Engineoillevel Notwhen eng.running
XSwitch off the engine when it is at normal operating
temperature and wait
approximately 5 minutes
before measuring the
engine oil level.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Checking the oil level using the oil dip-
stick
Example: 4-cylinder diesel engine
Example: 6-cylinder diesel engine
For vehicles with a red oil dipstick, only check
the oil level when the engine is at normal oper-
ating temperature:
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait 5 minutes.
For vehicles with a yellow oil dipstick, only check
the oil level when the engine is cold.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 214).
XPull out oil dipstick :.
XWipe oil dipstick:using a lint-free cloth.
Engine compartment217
Maintenance and care
Z

If the: indicator lamp in the instrument
cluster goes on, drain the fuel filter with the
water separator immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special-
ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 214).
XPlace a suitable receptacle under drain
hose :.
XTurn the SmartKey to position 2in the ignition
lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the SmartKey back to
position 0in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 215).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect
in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
Maintenance221
Maintenance and care
Z