transmission MERCEDES-BENZ SPRINTER 2018 MY18 Operator’s Manual

REmergency Tensioning Devices, if the systemdetermines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason, we
strongly advise that you install a child restraint
system on a rear seat. Children are generally
better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height istraveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 42) and the notes on correct use of seat
belts (Ypage 43).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s(18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
Children in the vehicle49
Safety
Z

ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system
If it isabsolute lynecessary to install a forward-
facing ch ildrestraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the ch ildrestraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the ch ild
restraint system must lieas flat as possible
against the backrest of the front-passenger
seat. The ch ildrestraint system must not be
subjected to a load bythe head restraint. Adjust
the head restraint position accordingly. Always
make sure that the shoulder beltstrap iscor-
rectly routed from the veh icle beltoutlet to the
shoulder beltguide on the ch ildrestraint sys-
tem. The shoulder beltstrap must berouted
forward and downfrom the veh icle beltoutlet.If
necessary, adjust the veh icle beltoutlet and the
front-passenger seat accordingly.
Alwa ys observe the ch ildrestraint system man-
ufacturer's installation and operating instruc-
tions.
Override features/Child-proof locks
Important safety notes
GWAR NING
If ch ildr en are traveling inthe veh icle, they
co uld:
Ropen doors, thus endangering other people
or road users
Rexit the veh icleand becaught byoncoming
traff ic
Roperate veh icle equipment and become
trapped
There isa risk of an acc ident and injury.
Alwa ys activate the ch ild-proof locks and
overr idefeature ifch ildr en are traveling inthe
veh icle. When leaving the veh icle, always take
the key with you and lock the veh icle. Never
leave ch ildren unattended inthe veh icle.
Child- proof locks for rear doors (
Ypage 54).
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it inmotion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
Sm artKey with you and lock the vehicle. Never
leave ch ildren unsupervised in the vehicle.
GWARNING
If persons, particularly ch ildren are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system issubjected to
direct sunlight, parts may get very hot. Chil-
dren may burn thems elves on these parts,
particular lyon the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system isnot exposed to direct sunlight. Pro-
tect it wit h a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Children in the vehicle53
Safety
Z

Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 196).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process. Vehicles without steering wheel buttons: if ASR
is malfunctioning, the
:indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 196).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull awa
y without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary.
When ESP®is intervening and the dwarning
lamp in the instrument cluster is flashing, leave
Driving safet ysystem s55
Safety
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 233).
or
XJump-start the vehicle (Ypage 243).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked front door from the inside
at any time. You can open a locked sliding door
or rear door from the inside if it has been previ-
ously unlocked from inside.
Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just the sliding doors and rear doors from the inside.
Central locking65
Opening and closing
Z

Switching the rear/cargo compart-
ment lamp on/off
Interior light with switch (example: Cargo Van)
1
Automatic control
2To switch off the interior lighting
3To switch on the interior lighting
Interior light with switch (example: Passenger Van
with rear-compartment air conditioning)
1
To switch on the interior lighting
2To switch off the interior lighting
3Automatic control
For Cargo Vans and Passenger Vans without
convenience control, the switch for the interior
lighting is on the rear interior light in the cargo
compartment/vehicle interior.
If you move the switch to automatic control, the
rear/cargo compartment lamps go on when you
open a door or unlock the vehicle. They switch
off automatically after 20 minutes, or when you
close the doors.
Motion detector
GWARNING
The motion detector sends the invisible infra- red radiation emitted by LEDs (light emitting
diodes).
These LEDs are classified as class 1M lasers
and can damage the retina if you:
Rlook directly into the unfiltered laser beam
of the motion detector for an extended
period
Rlook directly into the laser beam of the
motion detector using optical instruments,
e.g. eyeglasses or a magnifying glass.
There is a risk of injury.
Never look directly into the motion detector.
The load compartment lighting is also switched
on by the motion detector in the load compart-
ment on panel vans equipped with this feature.
If the motion detector detects a movement in
the cargo compartment when the vehicle is sta-
tionary, the cargo compartment lighting
switches on for approximately two minutes.
The cargo compartment lighting can be
switched on by the motion detector within
four seconds if:
Rthe rear interior light switch (Ypage 87) is set
to automatic control.
Rthe vehicle is stationary, the parking brake is
applied and the brake pedal is not being
depressed
or
Rthe selector lever is in position Pon vehicles
with automatic transmission and the brake
pedal is not being depressed and
Rthe vehicle has not been locked from the out-
side using the key
The motion detector switches off automatically
if no change is detected in the vehicle for several
hours, e.g. if a door is opened, if the ignition key
is turned, etc. This prevents the battery from
becoming discharged.
88Interior lighting
Lights and windshield wipers

SignalingMeaning
Flashes redAuxiliary heating switched
off
Lights up
greenAuxiliary heating switched
on
Flashes greenChange operating duration
active
Flashes alter-
nately red and
greenRemote control in synchro-
nizing mode
iWhen the remote control battery is weak,
indicator lamp :flashes red rapidly. Replace
the remote control battery (
Ypage 112).
You can find information on further lamp sta-
tuses in the "Problems with the hot-water aux-
iliary heater" section (
Ypage 113).
Switching the remote control on/off
The remote control switches to standby mode
after ten seconds. Indicator lamp :goes out.
XTo switch on: press and hold the Übutton
until indicator lamp :lights up red.
If a connection between the remote control
and the receiver in the vehicle has been estab-
lished and indicator lamp ::
Rflashes red, the auxiliary heating is switched
off.
Rlights up green, the auxiliary heating is
switched on.
XTo switch off:press and hold the Übut-
ton until indicator lamp :goes out.
Switching the auxiliary heating on/off
XSwitch on the remote control.
XTo switch on: when indicator lamp :flashes
red, press the bbutton.
During data transmission, indicator lamp :
lights up red.
When indicator lamp :lights up green, the
auxiliary heating is switched on.
XTo switch off: when indicator lamp :lights
up green, press the bbutton.
During data transmission, indicator lamp :
lights up red.
When indicator lamp :flashes red, the aux-
iliary heating is switched off.
Changing the operating duration
XSwitch on the remote control.
XWhen indicator lamp :flashes red, press
Ü andb simultaneously.
Indicator lamp :flashes green.
XPress the Übutton repeatedly until the
desired operating duration is shown.
R20 minutes
Indicator lamp :flashes green twice.
R30 minutes
Indicator lamp :flashes green three
times.
R40 minutes
Indicator lamp :flashes green four times.
XPress the bbutton.
During data transmission, indicator lamp :
lights up red.
If indicator lamp :emits two long, green
flashes, the selected operating duration is
stored.
iIf no adjustment is made to the operating
duration, indicator lamp :flashes six times
and the remote control goes into standby
mode.
Synchronizing the remote control
XPress the yauxiliary heating button in the
control panel for longer than ten seconds
(
Ypage 109).
When you press and hold the ybutton, the
red indicat
or lamp lights up in the button.
When the red indicator lamp in the ybut-
ton flashes, the receiver in the vehicle is ready
for synchronizing.
XPress and hold the Üremote control but-
ton until indicator lamp :lights up red.
If there is an active connection between the
remote control and the receiver, indicator
lamp :flashes alternately red and green.
The remote control is in synchronizing mode.
iIf you press the Übutton again on the
remote control after starting synchronization,
you will only synchronize this remote control
unit with the receiver. Any other remote con-
trol units that were synchronized will be
cleared. Indicator lamp :flashes alternately
red and green (very slowly).
XPress the bbutton on the remote control.
During data transmission, indicator lamp :
lights up red.
Operating the auxiliary heating system111
Climate control
Z

XRemove battery cover;usin g asuitable
implement ,e.g. acoin, by turnin git counter-
clockwise.
XChec kth eseal on battery cover ;for dam-
age and ,if necessary, replace .
XRemove battery=.
XInsertnew, clean battery =intoth ebattery
tray wit hth epositive pole facing upwards.
Use alint-free cloth to do so.
XPosition battery cover ;so that mar k: on
th eraised area points between two
recesses ?.
XTurn battery cover ;usin g asuitable imple-
ment, e.g. acoin, clockwise to th estop.
XChec kall th efunction sof th eremot econtrol
(Ypage 110).
Problems with the hot-water auxiliary heating
ProblemPossible causes/consequences and MSolutions
The indicator lamp on
theremot econtrol
flashes red rapidly.The remot econtrol battery is discharged. Dat atransmission is no t
possible.
XReplac eth eremot econtrol battery (Ypage 112).
The indicator lamp on
theremot econtrol
flashes red and green in
rapi dsuccession.There is no connection between th eremot econtrol and th ereceiver in
th evehicle.
XChange your position in relation to th evehicle, e.g. hold th eremot e
control higher or to th eside .
XMov ecloser .
If you canno testablis h aconnection and th eauxiliary heating is
switched on ,it can then only be deactivated usin gth ey button
(
Ypage 109).
or
Several remot econtrol sare bein gused at th esam etime.
XSwitc hon th eremot econtrol again after ashort while
(Ypage 111).
or
The remot econtrol is no tsynchronized.
XSynchroniz eth eremot econtrol (Ypage 111).
The indicator lamp on
theremot econtrol
slowly flashes red and
green alternately.The remot econtrol is bein gsynchronized.
XWait until th eremot econtrol synchronization process is complete
(Ypage 111).
The remot econtrol for
th eauxiliary heating can -
no tbe switched on .The remotecontrol battery is discharged.
XReplac eth eremot econtrol battery (Ypage 112).
Operating the auxiliary heating system113
Climate control
Z

Gearshift pattern
j
Park position with parking lock
kReverse gear
iNeutral
hDrive
XMove the selector lever to positionP.
The display in the instrument cluster shows P:
Ron vehicles with steering wheel buttons
(Ypage 166)
Ron vehicles without steering wheel buttons
(Ypage 162)
iYou can also start the engine in neutral N.
XTurn the key to position 2in the ignition lock.
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
iYou can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
% preglow indicator lamp lights up for
approximately 1 minute:
Rafter the ignition is switched on
Rwhile the engine is running
At extremely low outside temperatures you
may then no longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
iDepending on the equipment installed, the
vehicle either automatically locks centrally
after switching on the ignition or after pulling
away. The locking knobs in the doors drop
down.
You can open the doors from the inside at any
time. Automatic door locking can be deactivated
(
Ypage 66).
Driving off
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The selector lever lock is released.
XMove the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning tone
sounds to alert other road users
(
Ypage 121).
XRelease the parking brake (Ypage 130).
The c indicator lamp in the instrument
cluster goes out.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
iAfter pulling away or switching on the igni-
tion, the vehicle automatically locks centrally.
The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 66).
Reverse warning device
GWARNING
Other road users may ignore or fail to hear the warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure that
the area in which you are maneuvering is
clear.
Driving121
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow;Check
Engine lamp and the yel-
low å DEF indicator
lamp
2light up.
The exhaust gas aftertreatment system is defective or an emissions-
relevant malfunction has occurred.
This malfunction or defect can damage the exhaust gas aftertreat-
ment.
XObserve the messages in the display:
Ron vehicles without steering-wheel buttons (Ypage 177)
Ron vehicles with steering wheel buttons (Ypage 187).
The engine does not
start.
The starter motor cannot
be heard.The battery isolating switch is switched off.
XSwitch on the power supply (Ypage 119).
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 243).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 233).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Towing (
Ypage 244)
Selector lever
jPark position with parking lock
kReverse gear
iNeutral
hDrive
2Only vehicles without steering-wheel buttons.
Automatic transmission123
Driving and parking
Z