MERCEDES-BENZ SPRINTER 2018 MY18 Operator’s Manual

ProblemPossible causes/consequences andMSolutions
h
The yellow ESP®
indicator lamp is
lit while the
engine is running.ESP®is deactivated due to undervoltage or a malfunction. As a result,
cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
GWARNING
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XVehicles with steering wheel buttons: also observe the messages in the display (Ypage 181).
XDrive on with care.
XVisit a qualified specialist workshop immediately.
6 The red warning
lamp does not go
out approx-
imately four sec-
onds after the
ignition is
switched on, or it
lights up again.The restraint systems have malfunctioned.
GWARNING
If the restraint systems are malfunctioning, individual systems could
be triggered inadvertently or might not be triggered at all in the event
of an accident.
There is an increased risk of injury and accidents.
XDrive on with care.
XVisit a qualified specialist workshop immediately.
# The red battery
indicator lamp is
lit while the
engine is running.The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the poly-V-belt.
XIf the poly-V-belt is torn: do not continue driving. Consult the near-
est qualified specialist workshop.
XIf the poly-V-belt is not damaged: have the vehicle checked as soon
as possible by a qualified specialist workshop.
#The red battery
indicator lamp is
lit while the
engine is running.The battery is faulty.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XDo not continue driving under any circumstances.
XConsult a qualified specialist workshop.
#The yellow brake
pad wear indica-
tor lamp is lit after
the engine is star-
ted or while the
vehicle is in
motion.The brake pads/linings have reached their wear limit.
GWARNING
Braking performance can be impaired.
There is a risk of an accident.
XHave the brake pads/linings replaced as soon as possible at a
qualified specialist workshop.
Indicator and warning lamps in the instrument cluster199
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
4
The yellow engine
oil level warning
lamp lights up
after the engine is
started or while
the vehicle is in
motion.The oil level has dropped to the minimum level.
XCheck the engine for oil loss.
XIf oil loss is detected: consult a qualified specialist workshop imme-
diately.
XIf no oil loss is detected: check the oil level and add engine oil
(Ypage 222).
4 The yellow warn-
ing lamp flashes
and the warning
buzzer sounds
after the engine is
started or while
the vehicle is in
motion.On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g. – 2.0 qts(Canada:– 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the oil level with the oil dipstick (Ypage 222).
XIf the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
XIf the engine oil level is too low: have the vehicle towed to a qualified
specialist workshop.
4 The yellow engine
oil level warning
lamp lights up and
the warning buz-
zer sounds after
starting the
engine or while
the vehicle is in
motion.The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
XCheck the oil level with the oil dipstick (Ypage 222).
XIf the oil level is too high: have the engine oil extracted as soon as
possible at a qualified specialist workshop.
XIf the oil level is correct: have the malfunction rectified as soon as
possible at a qualified specialist workshop.
4 On vehicles with a
diesel engine, the
yellow warning
lamp lights up
repeatedly during
the journey.There is a malfunction in the engine oil level display.
XHave the vehicle checked immediately at a qualified specialist
workshop.
%The yellow cool-
ant level warning
lamp lights up
while the engine
is running.The coolant level is too low.
Never run the engine if the coolant level is too low. The engine could
overheat and be damaged.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XSwitch off the engine and let it cool down.
XAdd coolant and be sure to observe the warning notes
(Ypage 223).
XIf you need to add coolant frequently, have the engine cooling sys-
tem checked at a qualified specialist workshop.
200Indicator and warning lamps in the instrument cluster
On-board computer and displays

ProblemPossible causes/consequences andMSolutions
?
The red coolant
warning lamp is lit
while the engine
is running.The coolant temperature is too high.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XConsult a qualified specialist workshop.
?The red coolant
warning lamp is lit
while the engine
is running.The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads, the
coolant warning lamp may come on when the ignition is switched on
or the engine is restarted. Such loads can be, for example, driving in
mountainous terrain or driving with a trailer.
XLet the engine run at idling speed for approximately one minute.
XConsult a qualified specialist workshop if the display message con-
tinues to be shown.
7
|The yellow
reserve fuel warn-
ing lamp is on. At
the same time,
0
appears in the
fuel tank content
display while the
engine is running,
although there is
fuel in the fuel
tank.
The fuel filler cap is not closed.
XClose the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
XIf the malfunction continues to be displayed, have it rectified imme-
diately at a qualified specialist workshop.
;
The yellow Check
Engine indicator
lamp is lit up or
flashes while the
engine is running.You have used up all fuel in the tank.
The engine is running in emergency mode.
XRefuel at the nearest gas station (Ypage 126).
XBleed the fuel system (Ypage 122).
XStart the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked.
;The yellow Check
Engine indicator
lamp is lit up or
flashes while the
engine is running.The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
XHave the vehicle checked at a qualified specialist workshop as soon
as possible.
In some states it is legally prescribed that after the Check Engine
indicator lamp lights up you must contact a qualified specialist work-
shop immediately. Observe the legal requirements.
Indicator and warning lamps in the instrument cluster201
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
;
The yellow Check
Engine indicator
lamp is lit while
the engine is run-
ning.The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam-
age the exhaust gas aftertreatment.
After the first message and under normal operating conditions, you
can drive on for up to approximately 500 mi (800 km). Then a warning
tone sequence sounds and the engine can only be started another 16
times.
XObserve the messages in the display.
XHave the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the Check Engine
indicator lamp lights up you must contact a qualified specialist work-
shop immediately. Observe the legal requirements.
% If you turn the key
to position 2in
the ignition lock,
the yellow pre-
glow indicator
lamp remains lit
for approximately
one minute. Or
the yellow pre-
glow indicator
lamp lights up for
approximately
one minute while
the engine is run-
ning.At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
XHave any malfunction rectified at a qualified specialist workshop.
È The yellow air fil-
ter indicator lamp
is lit while the
engine is running.The service limit for the air filter has been reached. The air filter is dirty.
XHave the air filter element replaced as soon as possible at a quali-
fied specialist workshop.
hThe yellow tire
pressure monitor
warning lamp
comes on.GWARNING
The tire pressure monitor indicates a rapid or severe loss of pressure
in at least one tire.
XStop the vehicle without making any extreme steering maneuvers or
braking suddenly. Pay attention to the traffic conditions while doing
so.
XCheck the tires and correct the tire pressure. If a tire continues to
lose pressure, it must be replaced. Replace damaged tires imme-
diately.
The warning light will go out after the flat tire has been rectified and
you have been driving for a few minutes.
XVehicles with steering wheel buttons: also observe the messages in the display (Ypage 193).
202Indicator and warning lamps in the instrument cluster
On-board computer and displays

ProblemPossible causes/consequences andMSolutions
h
US vehicles only:
The yellow tire
pressure monitor
warning lamp
flashes for
60 seconds and
then remains lit.The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
:
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The water that has collected in the water separator of the fuel filter has
reached the maximum level.
XDrain the water separator (Ypage 225).
m
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
¦The yellow
washer fluid level
indicator lamp for
the windshield
washer/head-
lamp cleaning
system is lit after
the engine is star-
ted or while the
vehicle is in
motion.The water level is too low.
XAdd washer fluid (Ypage 225).
7The red seat belt
warning lamp
lights up continu-
ously or flashes. A
warning tone may
also sound.The warning lamp is to remind you to fasten your seat belt.
XFasten seat belt (Ypage 44).
bWhen the key is
turned to position
2in the ignition
lock, the yellow
bulb warning
lamp lights up.One of the exterior lighting bulbs is faulty, with the exception of the
perimeter lamps and the trailer lighting.
iDepending on the equipment, the bulb failure indicator can fail for
all lamps with the exception of the turn signal lamps.
XReplace the faulty bulb as soon as possible (Ypage 89).
1 The yellow "door
open" indicator
lamp is lit while
driving.The vehicle is moving without all doors or the hood being closed.
XClose the doors or hood.
Indicator and warning lamps in the instrument cluster203
On-board computer and displays
Z

ProblemPossible causes/consequences andMSolutions
1
The yellow "door
open" indicator
lamp is lit.The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 68). Before stepping out, remind the pas-
sengers that the step is missing.
Ð The indicator
lamp for the
steering is lit
when the ignition
is switched on.The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
204Indicator and warning lamps in the instrument cluster
On-board computer and displays

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
In addition, observe the information in the
"Loading guidelines" section (
Ypage 213).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical or folding key.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
?Card holder
APen holder
XTo close: fold the glove box up and press it
until it engages.
Stowage spaces and stowage compartments205
Stowing and features
Z

Eyeglasses compartment in the over-
head control panel
XTo open:briefly press cover :.
The eyeglasses compartment opens down-
wards.
XTo close: press the eyeglasses compartment
into the overhead control panel until it
engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Dashboard stowage compartments
GWARNING
Objects protruding from the stowage com-
partment above the front passenger front air
bag could obstruct or even prevent deploy-
ment of the front passenger front air bag. The front passenger front air bag may then fail to
provide the intended protection. There is an
increased risk of injury.
Do not place any protruding objects in the
stowage compartment above the front
passenger front air bag.
!The right and left storage spaces may be
loaded with a maximum of 11 lb (5 kg) each.
Stowage space (example: front passenger side)
Stowage compartment equipped with smartphone
connections
=
USB port
?3.5 mm audio jack
iDepending on the vehicle equipment, a USB
port and an AUX-in connection is installed in
the stowage compartment. A Media Interface
is a universal interface for portable audio
equipment, e.g. for an iPod
®or MP3 player
(see the separate audio system operating
instructions).
206Stowage spaces and stowage compartments
Stowing and features

Stowage compartment in the center
console
Stowage compartment on the dashboard above
the center console (example with lid)
The stowage compartments on and in the center
console can be used to store small, light objects.
XTo open:pull release handle ;.
Lid :swings up.
XTo close: close lid:and engage it.
The lid of the stowage compartment must
remain closed while the vehicle is in motion to
ensure that stowed objects are contained
safely.
Stowage space above the headliner
!
The entire stowage space may be loaded
with a maximum of 66 lb (30 kg).
Do not place high, bulky loads in the stowage
space. You could otherwise damage the head-
liner in the event of sharp braking.
On vehicles with a partition, stowage space :
can only be loaded from the cargo compart-
ment.
Stowage space above the windshield
!
The right and left stowage spaces may be
loaded with a maximum of 5.5 lb (2.5 kg)
each.
Stowage compartment (example: driver's side)
:
Stowage compartment
Stowage compartment under the twin
front passenger's seat
Twin front-passenger seat (example: Cargo Van)
You can stow various articles in the stowage
compartment under the twin front-passenger
seat.
XTo fold a seat cushion forwards: lift the seat
cushion out of front anchorage :.
XPull the seat cushion out of rear anchorage ;
and slightly forward.
XFold the rear edge of the seat cushion up.
XTo fold the seat cushion back: fold down
the seat cushion by the rear edge.
XSlide the seat cushion under the seat back-
rest into rear anchorage ;.
XPush down on the seat cushion at the front
until it engages in front anchorage :.
Stowage spaces and stowage compartments207
Stowing and features
Z

Stowage compartment under the rear
bench seat
GWARNING
Always secure the folded-up seat cushion
with the retainer loop. The seat cushion could
otherwise drop down unexpectedly and
thereby cause injury to yourself or others.
GWARNING
When folding down the seat cushion, make
sure that nobody can become trapped.
!The retainer loop is neither a grab handle for
people to use nor a securing point for loads. It
may tear if used incorrectly.
For vehicles with a crewcab, you can use the
stowage compartment under the rear bench
seat to safely store tools and other small items.
XTo fold up the rear bench seat: lift seat
cushion :out of the front anchorage and
fold it upwards in the direction of the arrow.
Retainer loops ;are secured to the outer head
restraints.
XAttach retainer loop ;to hook =under-
neath folded-up seat cushion :.
XTo fold down the seat cushion: hold seat
cushion :and detach retainer loop ;from
hook =.
XFold down seat cushion :.
The seat cushion engages automatically.
Paper holder
XTo open: press the top of paper holder :.
208Stowage spaces and stowage compartments
Stowing and features