MERCEDES-BENZ SPRINTER 2020 MY20 with 7” screen

Doors
Un
locking and opening thed oor from inside #
Tounlo ckand open thef ront door: pull
door handle 2.
Lockin gpin1 pops up when thed oor is
unloc ked. #
Open thed oor. The
0036 symbol indicates that ther ear door is
unloc ked. #
Tounlo ckand open ther ear door: pull
opening le ver1and open ther ear door.
When thed oor unloc ks,latch 2moves
fo rw ard.
The 0036 symbo lisvisible. #
Toclose: pullther ear door closed bythe
door handle. #
Tolock: slide latch 2down.
The 0037 symbol is visible. Locking
thed oor centrall yfromi nside &
WARNING Risk of accident and injury
du etoc hildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R Ope ndoors,t hereb yendangering other
persons or road users.
R Getout and be stru ck byoncomin gtraf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, fore xamp le.
In addition ,the children could also se tthe
ve hicle in motion, fore xamp leby:
R Releasing thep arking brake.
R Changing thet ransmission position.
R Startin gthe vehicle. #
Neverlea ve children unat tende dint he
ve hicle. #
When leaving thev ehicle, alw ayst ake
th ek eywit hyou and loc kthe vehicle. #
Keep thev ehicle keyo ut of reac hof
ch ildren. &
WARNING Risk offata linjur ydue to
ex posur etoextreme hea torcoldint he
ve hicle
If people –particular lych ildren –areexposed
to extreme temp eratures overane xtended
perio doft ime,ther eisar isk of serious or
eve nfatal injur y. #
Neverlea ve anyone –p articularly chil‐
dren –unat tende dint hevehicle. #
Neverlea ve animals in thev ehicle unat‐
te nded. Lo
cking and unlocking manually
Yo uc an use thec ent rallockin gbuttons tocen‐
trally loc kand unloc kthe entir evehicle from the
inside.
The central lockin gbuttons ar elocated in the
driver's and co-driver's doors. Openin
gand closing 49

Example: central lo
cking buttons in thed rive r's
door #
Tolock/unloc kthe entir evehicle: press
but ton 1(unlock) or 2(lock) when the
door sareclosed. Switching
thea utomatic locking feature
on/off When
thei gnition is switched on and thev ehicle
is driving at aspeed abo ve9m ph (1 5km/h), the
ve hicle loc ksautomaticall y. Example: central lo
cking buttons in thed rive r's
door
Ther eisad anger of being loc kedo ut when the
function is activated in thef ollowing situations:
R When tow- startin gorp ushingthe vehicle
R Onther oller dynamo meter #
When thed oor sareclosed, switc honthe
po we rsupp lyor ignition. #
Toswitc hon:press and hold button 2for
appr oximately five seconds.
An acoustic signal sounds. #
Toswitc hoff:press and hold button 1for
appr oximately five seconds.
An acoustic signal sounds. Un
locking/locking thed rive r's door wit hthe
eme rgency key %
If
yo uw ant toloc kthe vehicle comple tely
wi th th eemer gency key,press theb utton for
th el ocking mechanism from inside firs tw ith
th ed rive r's door open. Then loc kthe driver's
door wit hthe emergency key. #
Tounlo ck:turnthe emergency keyc ounter-
clo ckwise toposition 0047. #
Tolock: turnthe emergency keyc lock wise to
position 0047.
% Right-han
ddrive ve hicles: turnthe emer‐
ge ncy keyint he opposit edirection in each
case. Using
theg rabh andle swheng ettin gintoa nd
out of thev ehicle The ent
rances on buse sareequipped wit hgrab
handles and steps.
% To
avo idrisks:
R When getting int oand ou tofthevehicle,
only use theg rabh andles and steps. Only
th ey ared esigned fors uchal oad.
R Keep steps and entry sills free from dirt,
e.g. mud, cla y,sno wand ice. 50
Opening and closing

Getting int
oand out of thev ehicle (e xample: front
door) Getting int
oand out of thev ehicle (e xample: slid‐
ing door) #
When getting int oand ou tofthevehicle, use
grab handles 1and steps. Sliding door
Opening/closing
thes liding door from out‐
side &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
If th eo pen sliding door is no tengaged, it
could mo veon its ownift hevehicle is on a
slope.
This could trap youoro ther persons. #
Alwaysm akes uret hat theo pen sliding
door is engaged. Open thes liding door
as farasitw illg o. %
Yo
ur vehicle ma ybeequipped wit halong
sliding door wit hanintermediat edetent. Yo u
can also loc kthe sliding door in place around
halfw aywhen opening and closing. If youdo
th is, thed oor does no thave tobe opened
fully when getting int ooroutofthev ehicle.
The sliding door is no tfull ye ngaged when in
th ei ntermediat edetent. #
Toopen: pull door handle 1.
The slidin gdoor opens. #
Push bac kthe sliding door using door handle
1 until it engages. #
Chec kthe sliding door de tent. #
Toclose: pullthes liding door byhandle 1
and firm lyslide it forw ards until it closes. Opening/closing
thes liding door from inside &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
When youo pen thes liding door ,the sliding
door could hit other people as it mo vesb ack‐
wa rds. #
Only open thes liding door when tra ffic
condition spermit. Opening and closing
51

%
Yo
ur vehicle ma ybeequipped wit halong
sliding door wit hanintermediat edetent. Yo u
can also loc kthe sliding door in place around
halfw aywhen opening and closing. If youdo
th is, thed oor does no thave tobe opened
fully when getting int ooroutofthev ehicle.
The sliding door is no tfull ye ngaged when in
th ei ntermediat edetent. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Toopen: press button 1. #
Slide thes liding door byhandle 2bac kto
th es top. #
Chec kthe sliding door de tent. The sliding
doo rmustb ee ngaged. #
Toclose: press button 1. #
Slidethe sliding door firm lyforw ards byhan‐
dle 2until it closes. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page49). Note
sone lectrical closing assist If
yo ur vehicle is equipped wit hanelectrical clos‐
ing assist, youw illrequ irel ess forc etoc losethe
sliding door. Electric sliding door
Fu
nction of thee lectric sliding door Yo
ur vehicle can be equipped wit hanelectric
sliding door on thel efta nd/or right-han dside. Yo
uc an operat ethe electric sliding door in the
fo llowing ways:
R bypressing thes liding door buttons on the
center console
R bypressing thes liding door button on the
door sill (B-pillar)
R using thed oor handle (inside or outside)
R using thek ey
If th ee lectric sliding door is obstructed while
opening, it mo vesaf ewcentim eter sint he oppo‐
sit ed irection and stops.
If th es liding door is obstructed during thec losing
procedure, it opens fully again.
If th ee lectric mo toroft he sliding door is in dan‐
ge rofo verheating, e.g. due tofrequent opening
and closing within ashor tperiod, thes liding door
opens fully .The sliding door is then loc kedin
place. The sliding door is operational again af ter
appr oximatel y30seconds.
If th er eh as been amalfunction or if theb attery
has been disconnected, youc an use ther elease
catc htod isconnect thes liding door from the
electric mo tor.Then youc an open or close the
door manually (/ page54). Opening/closing
thee lectric sliding door
wit hthe button &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
When youo pen thes liding door ,the sliding
door could hit other people as it mo vesb ack‐
wa rds. #
Only open thes liding door when tra ffic
condition spermit. &
WARNING Risk of inju rydespit eobstacle
de tection
Obs tacle de tection doe snotreact tosoft,
light and thin objects, suc hasfingers. These
or other parts of theb ody could be pressed
agains tthe door frame, fori ns tance. Obs tacle
de tection canno tpreve nt entrapment in these
ins tances. #
Whe nopening and closing thee lectric
sliding door ,makes uret hat nobody is
within theo perating rang eoft he sliding
door. 52
Opening and closing

#
If someone becomes trapped, press the
button again tostop thes liding door. Object
recognition:
If an object obstruct sthe closing of thes liding
door ,the sliding door is stopped. The object rec‐
ognition is only an aid. It canno treplace your
aw areness of thes ituation. Sliding door button on
thec enter console
1 Opens and closes thes liding door on the
ri ght side of thev ehicle Sliding door button on
thed oor sill (B-pillar)
On vehicles wit hapartition, button 3is loca‐
te dont he partition next tothed oor wayatt he
le ve loft he inside door handle. When
thes liding door is loc ked, it can onl ybe
opened from thei nside bymanually unlocking
locking pin 4. #
Tounlo ck:pull lo cking pin 4upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Toopen: briefly press button 1,2or but‐
ton 3.
The sliding doo ropens au tomatical ly.
When youo pen thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely open, the
indicator lam patthetopofb utton 1or2
will light up. #
Toclose: briefly press button 1,2or but‐
ton 3.
The sliding doo rcloses au tomatical ly.
When youc lose thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely closed,
th ei ndicator lam patthetopofb utton 1or
2 will go out. #
Tosto pautomati coperation: brieflyp ress
but ton 1or2.
The sliding doo rstops moving. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page49). Opening and closing
53

%
When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again.
% In unf
avorable operating conditions ,e.g.
frost, ice or heavy soiling, youc an press and
hold thec orresponding button. The electric
sliding door mo vesw ithi ncreased forc e.
Obser vethat, in suc hcircum stances, the
object recognition is les ssensitive. Tostop
th em ovement, release theb utton. Opening/closing
thee lectric sliding door
wit hthe key #
Tounlo ck:brie flyp ress the 0042 or0041
button on thek ey. #
Toopen: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will open automaticall y.#
Toclose: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 or0041 button on thek ey.
The sliding door stops moving.
% When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again. Opening/closing
thee lectric sliding door
wit hthe doo rhandle #
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking thee lectric sliding door manually If
th er eh as been amalfunction or if theb attery
has been disconnected, youc an use release
cat ch2 todisconnect thes liding door from the
electric mo tor.Then, youc an open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethec over from release cat ch2.
Service ope ratio nisa ccessible. 54
Opening and closing

#
Todisconnect the sliding doo rfromt he
electric mo tor:tur nrelease catch 2180°
clockwise.
The "MAN" position is set. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Press button 1. #
Open or close thes liding door wit hthe out‐
side/inside door handle. #
Toconnect thes liding door tothee lectric
mo tor:tur nrelease catch 2180° counter-
clockwise.
The "AUTO" position is set. #
Adjus tthe sliding door (/ page55). #
If it is no tpossible torectify them alfunction,
visit aqualified specialis tworks hop. Re
setting thee lectric sliding door Slidin
gdoor button on thec enter console
Sliding door button on thec enter console
1 Opens and closes thes liding door on the
ri ght side of thev ehicle Sliding door button on
thed oor sill (B-pillar) Yo
um ustrese tthe sliding door if ther eh as been
am alfunction or avoltag esuppl yinter ruption. #
Ifth es liding door is open: press button 1on
th ec enter console or sliding door button 3
on thed oor sill (B-pillar) and hold until the
door is closed.
or #
Close thes liding door wit hthe door handle
(/ page54). #
Thenbrief ly press button 1onthec enter
console or sliding door button 3onthed oor
sill (B-pillar) once, or pull thed oor handle
(/ page54)tocomple tely open thes liding
door.
The sliding door is operational. Re
ar-end doors Opening and closing
ther ear-en ddoor sfrom
outside &
WARNING Risk of accident and injury
whe nopening ther ear-end door in poor
traf ficc onditions
Whe nyou open arear-end door ,the following
is possible:
R Other people or road user smaybe endan‐
ge red
R Youm aybe caugh tbyoncomin gtraffic
This is particular lythec ase if youo pen the
re ar-en ddoor mor ethan 90°. #
Only open ther ear-end door swhen traf‐
fi cc onditions permit. #
Alwaysm akes uret hat ther ear-end
door sareproper lyloc ked. Openin
gand closing 55

Opening
ther ight rear-end door #
Pullhandle 1. #
Swing ther ear-end door tothes ide until it
engages.
Opening thel eftr ear-en ddoor #
Mak esuret hat ther ight rear-en ddoor is
open and engaged. #
Pull release handle 1inthed irection of the
ar row. #
Swing ther ear-end door tothes ide until it
engages.
Opening ther ear-en ddoor sfully #
Open ther ele vant rear-en ddoor out pas tthe
fi rs td etent (90°). #
Open ther ear-end door full y.
The rear-en ddoor will stay inthes topp osi‐
tion. Closing
ther ear-en ddoor sfromo utside #
Close thel eftr ear-end door firm ly from out‐
side. #
Clos ethe right rear-en ddoor firm ly from out‐
side. Opening/closin
gthe rear-end door sfromt he
inside The
0036 symbol indicates that ther ear-end door
is unloc ked. #
Tounlo ck:slidelatch 2 tothel eft.
The 0036 symbol is visible. #
Toopen: pull opening le ver1up and open
th er ear-end door. #
Swing ther ear-end door tothes ide until it
engages. #
Toclose: makesuret hat thel eftr ear-end
door is closed. #
Pull ther ight rear-en ddoor firm ly closed by
th ed oor handle. #
Tolock: slide latch 2tother ight
The 0037 symbol is visible. Pa
rtition sliding door Opening and closing
thep artition slidin gdoor
from thed rive r's compa rtment &
WARNING Risk of becoming trapped due
to non-engaged pa rtition sliding door
If th eo pen partition sliding door is not
engaged, it can mo veon its ownw hile the
ve hicle is in motion. 56
Opening and closing

This can cause
youoro ther people to
become trapped. #
Befor edriving, alw aysc lose thep arti‐
tion sliding door and ensur ethat it is
engaged. #
Toopen: turnthe keyc ounter-clockwise 3.
The sliding door is unloc ked. #
Slide thes liding door tother ight 2asfaras
it willg o. #
Toclose: slidethes liding door tothel eft 1
until it engages.
Yo uc an loc kthe sliding door wit hthe key. Opening and closing
thep artition slidin gdoor
from thec argo compa rtment #
Toopen: pushthel eve rtot heright 3.
The sliding door is unloc ked. #
Slide thes liding door tothel eft 1 asfaras
it willg o. #
Toclose: slidethes liding door tother ight
2 until it engages. Electrical
step Fu
nction of thee lectrical step Yo
ur vehicle's sliding door ma ybeequipped with
an electrical step.
Elect rical step 1 automaticall yextends when
th es liding door opens, and retracts af tert he slid‐
ing door closes. Electrical step 1 is equipped
wit ho bstacle de tection at thef ront.Ift hestep
meets an obs tacle while extending, it stops. Once
yo uh ave remo vedt he obs tacle, youm ustfirst
clos ethe sliding door then re-ope nitsot hatthe
st ep extends comple tely.
If th ee lectrical step pr events loading ,you can
bloc kitv ia obs tacle de tection whe nthe sliding
door opens. The electrical step then remains
re tracted and afork-lift truc koro ther lifting vehi‐
cle can mo vecloser tothec argo compartment.
% The displa yshows the Step Not Extended
See Operator's Manual messageorthestep
not extended malfunction message.
When thei gnition is switched off, awarning
to ne will sound if obs tacle de tection is
blo cked. The tone la stsf or tw ominutes.
When thei gnition is switched on, thew arning
to ne will sound continuous ly.
Ve hicles with an instrument displa y(color
display): ifth ed ispla yshows the Step Not
Retracted See Operator's Manual messageor
Step Not Extended See Operator's Manual mes‐
sag eand aw arning tone sounds, electrica lstep
1 is malfunctioning (/ page311).
If elect rical step 1 is malfunctioning, thes tep
ma ynotextend or retract, or do so only pa rtiall y. Opening and closing
57

Af
teram alfunction occurs, youm ustretra ct and
lo ck thee lectrical step 1 manually in order to
continu eyour journe y(/ pag e58).B efor epas‐
sen gers exitth ev ehicle, infor mthem that electri‐
cal step 1 maybem issing. Re
leasing thee lectrical step in an emer gency
(manua lretra ction) If
th ee lectrical step does no tautomatically
re tract, youm ustm anuall yretra ct thes tepa nd
loc kitino rder tocontinu edriving. #
Ontheu nderside of step 2 on bo thbars 1
re mo vethes pring cotters 3from thep in. #
Remo vethew ashe rs4 and de tach both
bars. #
Fold bars 1intot he step's housing. #
Slide thes tepi ntoi ts housing.
% When securing
thes tepf or thef irst time ,you
mus tpunctur eafoil wit hthe spring cotters. #
On bo thsides, inser tspring cotters 1
th ro ugh theh ousing's holes and int othe step
as farast heyw ill go.
The step has been secured in its housing. Side window
Opening and closing
thes ide windo ws &
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody
is touchin gthe side windo w. 58
Openin gand closing