engine MERCEDES-BENZ SPRINTER 2020 MY20 with Base Radio Operator’s Manual

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Press thel eft-hand Touc hC ontrol and ackn owledg ethe display
message.
Blind Spot Assist Cur-
rently Unavailable See
Operator's Manual *B
lind Spo tAssis tist emporarily una vailable (/ page157).
Th es ysteml imits ha vebeen reached (/ page157). #
Driv eon.
Whe nthe causes ha vebeen eliminated, thes ystemw ill be avail‐
able again.
or #
Ifth ed ispla ymessag edoes no tdisappear ,stopina ccordance
wit hthe traf ficc onditions and restar tt he engine. #
If necessar y,clea nthe rear bumper .Ifthe bumper is very dirty,
th es ensor sinthe bumper ma ymalfunction.
Active Lane Keeping
Assist Camera View
Restricted See Opera-
tor's Manual *T
he camer aviewisr estricted (/ page161).
Po ssible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys yst ems ma ybemalfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys yst ems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield.
Active Lane Keeping
Assist Inoperative *A
ctiveLane Keeping Assis tismalfunctioning (/ page161). #
Visit aq ualified specialis tworks hop.
Active Lane Keeping
Assist Currently Unavail-
able See Operator's Man-
ual *A
ctiv eLane Keeping Assis tistemporarily una vailable (/ page161).
The ambient conditions ar eoutside thes ysteml imits (/ page161). #
Driv eon.
When thea mbient conditions ar ewithin thes ysteml imits, the
sy stem will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield.
Û
ATTENTION ASSIST Inop-
erative *A
TTENTION ASSIS Tismalfunctioning. #
Visit aq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 277

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Û
ATTENTION ASSIST:
Take aBreak! *A
TTENTION ASSIS Thas de tected fatigue or increasing inattenti ve‐
ness on thed rive r's par t(/pag e156). #
If necessa ry,t ak eab reak. Engine
Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00D4
Fuel Level Low *T
he fuel suppliesh avereached ther eser veleve l. #
Refuel.
009E
Replace Air Filter *
Ve hicles with adiese lengine: The engine air filter is clogged and
mus tber eplaced. #
Visit aq ualified specialis tworks hop.
00AC *T
hefanm otorisd efective. #
Without ahigh engine load, continue tothen eares tqualified
specialis tworks hop. Ensur ethat thec oolant temp eratur edis‐
pla yremain sbelo w2 48 °F (120 °C).
003A Check Fuel Filter *T
hewatert hat has accumulate dinthewate rsepa rato rh as reached
th em aximum le vel. #
Drain thew ater separator (/ page199).
00B3 Engine Oil Level Cannot
Be Measured *T
he electrical connection totheo il le vels ensor has been inter rup‐
te dort he oil le vels ensor is faulty. #
Visit aq ualified specialis tworks hop.
00B2
Engine Oil Pressure Stop
Switch Off Engine *D
ispla ymessag efor cer taine ngines only:
The engine oi lpressur eistoo lo w.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil pressu re #
Avoid driving wit hinsuf ficient engine oil pressure. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Consult aqualified specialis tworks hop. 278
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Engine Oil Level
(Add 1Liter) *T
he engine oil le velh as fallen tothem inimum le vel.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Che ckthee ngine oil le velatt he next fuel stop.
Re fill engin eoil (/ page195).
Obser vethen otes on engine oil (/ page258).
00B2 Engine Oil Reduce Oil
Level *D
ispla ymessag efor cer taine ngines only:
The engine oi llev el is tooh igh.
* NO
TEEngine damag ecaused bydriving wit hexcess engine
oil #
Avoid long journe yswit he xcess engine oil. #
Visit aq ualified specialis tworks hop immediately and ha vethe
engine oil suctioned off.
00B2
Engine Oil Level Low
StopV ehicle Turn
Engine Off *D
ispla ymessag efor cer taine ngines only:
The engine oi llev el is tool ow.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Switc hoffthee ngine. #
Chec kthe engine oil le vel.
Ad de ngin eoil (/ page195).
Obser vethen otes on engine oil (/ page258).
00B2 Check Engine Oil At
Next Refueling *T
he engine oil le velh as fallen tothem inimum le vel.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Che ckthee ngine oil le velatt he next fuel stop.
To pupe ngineoil (/ page195).
Obser vethen otes on engine oil (/ page258).
003D Stop Vehicle Leave
Engine Running *T
he battery's charge leve list oo lo w. #
Stop in asafel ocation immediately .Donotcontinue driving! #
Letthe engine run. #
Do no tcontinue driving unti lthe displa ymessag egoes out. Displa
ymessages and warning and indicator lamps 279

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003D
Stop Vehicle See Opera-
tor's Manual *T
he batter yisnolonger being charge da nd has reached an exces‐
sively lo wbatter ycharg eleve l.
* NO
TEPossible engine damag eifyou continue driving #
Do no tcontinue drivin gunde rany circum stances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Switc hoffthee ngine. #
Consult aqualified specialis tworks hop.
003D
12 VB attery See Opera-
tor's Manual *T
he engine is of fand theb atter ycharg eleve list oo lo w. #
Switc hoffelectrica lconsumer sthat ar enotrequ ired. #
Letthe engine runf or afew minutes or driv eanextende ddis‐
ta nce.
The batter yischarged.
003D
See Operator's Manual *T
he batter yisnolonger being charge d.
* NO
TEPossible engine damag eifyou continue driving #
Do no tcontinue drivin gunde rany circum stances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately and switc hoffthee ngine. #
Consult aqualified specialis tworks hop.
00AC
Coolant Too Hot Stop
Vehicle Turn Engine Off *T
he coolant is tooh ot. #
Stop immediately in accordance wit hthe traf ficc onditions and
switc hoffthee ngine. &
WARNING Danger of bu rnsw hen opening theh ood
If yo uo pen theh ood when thee ngine has overheated or during
af ireint he engine compartment, youc oul dc om eintoc ontact
wi th hotg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe engine tocool down. #
Inthee vent of afireint he engine compartment, keep the
hood closed and call thef ires ervice. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. 280
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Wait until thee ngine has cooled down. #
Ensur ethat thea ir supply tothee ngine radiator is no tobstruc‐
te d. #
Avoiding high engine loads, continue tothen eares tqualified
specialis tworks hop. Ensur ethat thec oolant temp eratur edis‐
pla yremain sbelo w2 48°F (120°C).
00AC Check Coolant Level See
Operator's Manual *T
he coolant le velist oo lo w. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. *
NO
TEEngine damag eduetoinsuf ficient coolant #
Avoid long journe yswit hinsuf ficient coolant. #
Topupc oolant (/ page196).
Regeneration Not Possi-
ble *N
otall condition shave been me tfor rege neration of thed iesel par‐
ticulat efilter . #
Continue driving as normal until all condition shave been me tfor
re ge neration of thed iesel particulat efilter.
The load condition of thed iesel particulat efilter is over50% and the
messag estilla ppear sonthe instrument clus ter. #
Consult aqualified specialis tworks hop. DEF (Diesel Exhaus
tFluid) Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, they ellow 00E2 DEFindicator lam plight supont he
instrument clus tera nd aw arning tone sounds.
The DEF supply ha sfallen belo wthe firs tw arning thre shold. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
The 00E2 DEF indica torlamp onl ydisappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af tert opping up. Displa
ymessages and warning and indicator lamps 281

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive Starts
until Emerg .Op.: XXX
See Operator's Manual *I
na ddit ion, they ello wD EFindicator lam plight supa ndaw arning
to ne sounds.
The DEF supply ha sfallen belo wthe reser vemar k.
Af tert he messag eappear sfor thef irst time ,the remaining DEF sup‐
ply willl astfor appr oxima tely 12 00 mile s(19 00 km) .The engine can
th en onl ybestarted ano ther 16 times. The numbe rofremaining
engine starts XX(16to1)iss hown inthem essag eevery time the
engine is star ted. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).The 00E2 DEF
indica torlamp onl ydisappea rswhen thev ehicle is stationar y,at
th el ates tafter 20 seconds, as soon as yous wit ch on thei gni‐
tion or star tt he engine af tert opping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, they ello wD EFindicator lamp 00E2lightsupont he
instrument clus tera nd aw arning tone sounds.
If the Refill Additiv eEmergency Op.: XXX mph See Operator's Man-
ual displa ymessag eisshown, youc an only driv ethe vehicle at a
maximum speed of 5mph (8 km/h). #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
Th eD EF indica torlamp 00E2 only disappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af terr efilling.
0099
Additive System Fault
See Operator's Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 . #
Have theD EFsuppl ytank cleaned an drefilled at aqualified spe‐
cialis tworks hop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.:
XXX See Operator's Man-
ual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 .
The exhaus tgas af tertre atment sy stem is defectiv eoranemissions-
re leva nt malfunction ha soccu rred. This malfunction or defect can
damag ethe exhaus tgas af tertre atment sy stem.
Af tert he messag eappear sfor thef irst time ,the engine can onl ybe
st ar teda nother 10 times. The numbe rofremaining engine starts XX
(1 0to1)iss hown inthem essag eevery time thee ngine is star ted. #
Visit aq ualified specialis tworks hop immediately.
0099 Additive System Fault
EmergencyO p.: XXX
mph See Operator's
Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
Yo uc an only driv ethe vehicle at amaximum speed of 5mph
(8 km/h). #
Visit aq ualified specialis tworks hop immediately. 282
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Adjus tthe tir epressur eifn ecessar y. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe tir epressur e(/pag e224)and thet ires.
0077
Please Correct Tire Pres-
sure *T
he pressur einatleastone tir eistoo lo wort he pressures of the
individual tires deviat etoo muc hfrome acho ther. #
Chec kthe tir epressure, and add air if necessar y. #
When thet irep ressur ehas been se tcorrectl y,re-sta rt thet ire
pressur emonitor (/ page230).
Tire Pressure Monitor
Inoperative *T
he tir epressur emonitor is malfunctioning. #
Visit aq ualified specialis tworks hop. Key
Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his messag eremind syou no ttoleave your SmartK eyinthev ehi‐
cle. #
Take theS martK eywit hyou when youg etout of thev ehicle.
00AF
Place the Key in the
Marked Space See Oper-
ator's Manual *S
martK eydetection is malfunctioning. #
Chang ethe SmartK ey's position in thev ehicle. #
Startt he vehicle wit hthe SmartK eyinthem arke ds pace
(/ page110).
00AF Ke yN ot Detected (red
displ aymessage) *T
he SmartK eyis no tdetected and ma ynolonger be in thev ehicle.
The SmartK eyis no longer in thev ehicle and yous wit ch thee ngine
off:
R Youc an no lon gers tart thee ngine.
R Youc anno tloc kt he vehicle centra lly. #
Ensu rethat theS martK eyis in thev ehicle.
If th eS martK eydetection function has amalfunction du etoa
stro ngradio signal source, proceed as follo ws: #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Place theS martK eyinthem arke ds pace fors tartin gw itht he
Sma rtKe y(/pag e110).
00AF Key Not Detected (white
displa ymessa ge) *T
he SmartK eyis cur rently no tdetected. #
Chang ethe SmartK ey's position in thev ehicle. #
Ifth eS martK eyisstill no tdetected, star tt he engine wit hthe
Sma rtKe yint he mar keds pace (/ page110). 284
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Replace Key Battery *T
he SmartK ey's batter yisdischarged. #
Changing theb atter y(/ pag e47).
00AF Obtain aNew Key *T
he SmartK eymus tber eplaced. #
Visit aq ualified specialis tworks hop. Ve
hicle Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le velint hewasher fluid reser voir has fallen below
th em inimum. #
Adding washer fluid (/ page198).
003E *A
tlea st one door is open. #
Close al lthe doors.
f *T
he hood is open. &
WARNING Risk of accident if thee ngine hood is unlatched
while driving
An unloc kede ngin ehood ma yopen up when thev ehicle is in
motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while driving. #
Befor eevery trip, ensur ethat thee ngine hood is latched. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Close theh ood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationar yheater is temp orarily malfunctioning. #
When thev ehicle is at astandstill in ahorizontal position and
th ee ngine has cooled down: tr ytoswitchont hestationary
heater four times, leavin gagap of se veralm inutes between
eac hattem pt. #
Ifth es tationar yheater does no tswit ch on: consult aqualified
specialis tworks hop.
003B
Inoperative Refuel Vehi-
cle *T
her eist oo little fuel in thef uel tank.The stationar yheater cannot
be swit ched on. #
Refuel thev ehicle. Displa
ymessages and warning and indicator lamps 285

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative Battery Low *T
he on-boar delectrical sy stem voltag eist oo lo w.
The stationar yheater has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave attem pted toshif tfromp osition 005Bor005C toposition 005E. #
Depress theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of thec limat econt rols ystemist emporarily restricted.
The quantity of air and flow of fresh air ar econt rolled automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. 286
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Adaptive Highbeam
Assist Inoperative *A
daptiv eHighbeam Assis tismalfunctioning. #
Visit aq ualified specialis tworks hop.
0049
Switch On Headlamps *Y
ou ar edriving without alow beam. #
Turn thel ight switc htoposition 0058.
or #
Turn thel ight switc htothe0058 position.
0049
Switch Off Lights *Y
ou ar eleaving thev ehicle and thel ight is still switched on. #
Turn thel ight switc htoposition 0058.
0049
Auto Lamp Function
Inoperative *T
he light sensor is malfunctioning. #
Visit aq ualified specialis tworks hop.
0049
Malfunction See Opera-
tor’s Manual *T
heexterior lighting is malfunctioning. #
Visit aq ualified specialis tworks hop.
* Ve hicles with traile rhitch:af use mayhaveb lown. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe fuses, and replace them if necessary(/ page218).
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit aq ualified specialis tworks hop.
or #
Chec kwhether changing theb ulb is permitted. Indicator and
warning lamps Overvie
wofindicator and warning lamps When
thei gnition is switched on, man ysystems
per form aself-test. Som eindicator and warning
lamps ma yswitc honorf lashtemp oraril yduring
th is time. This behavior is no cause fora larm.
These indicator and warning lamps indicat ea
malfunction onl yiftheylight up or flash af tert he
engine has been star tedord uringajourne y.
Indicator and warning lamps:
0058 Lo
wb eam (/ page84)
0060 Pa
rking lamps (/ page84)
0057 High beam (/
page 85)
003E003D Tu
rn signal lights (/ page85)
005E Re
ar fogl ight (/ page84) 00E9
Seat bel
tnotfast ened
(/ page296)
0027 and
004D USA: Brakes (red) (/
page290)
004D Canada: Brakes (red) (/
page290)
004D Brakes (yellow) (/
page290)
0025 ABS malfunction (/
page290)
002E Off-road
gear
00E5 ESP®
(/ page290)
00BB ESP®
OFF (/ page290)
00D4 Ac
tiveB rake Assi stswitched off
(/ page148)
0049
and 0024 USA: Electric parking brak
eapplied
(red) (/ page290) Displa
ymessages and warning and indicator lamps 289